Based on 1 opinions finded in 1 websites

Based on 1 opinions finded in 1 websites
Opinions
Horrible customer service. This is not the way to treat your customers. Kept me hanging for a week, without confirming or properly responding to whether or not my order has been replaced. I was given the impression that my order was being processed, but in reality, I was being ignored. They could have been upfront if they did not want to take my order. Really obnoxious and disrespectful honestly.
Ayesha 2 . 2022-04-20
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Always lovely service from the team when me and my partner are visiting! It is always an enjoyable experience here. Would recommend! Many thanks to Kerry, Elina and Dan who always deliver the best customer service x
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Ordered a cajun chicken burger and It came undercooked. Just not to get salmonella, I showed it to one of the waiters and he said thats not looking good and ordered another one for me. Second one arrived with batter is all over in my plate and not looking appetizing. Bun was not fresh either. If i need to mention anything good that would be potato wedges.
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brilliant serving by all staff , i’d like to say a huge thank you to poppy for her service today really made me and my friends feel welcome