Based on 60 opinions finded in 3 websites
Based on 60 opinions finded in 3 websites
Nº 658 in 704 in Herefordshire, County of
Nº 203 of 207 British in Herefordshire, County of
Opinions
This is the second time I've done a review for Asda Hereford cafe. Half ten in the morning, breakfast menu says til 12. Yet again they have no bacon. Same excuse is that the delivery didn't have any. The shelves of prepacked bacon aren't able to be used due to cross contamination! Total rubbish. It's basic stuff. They just can't get it right. Useless.
peter beauchamp . 2024-11-20
MORE AT Google
The other day me and my family came in to do a top up shop and decided to have a bite to eat in the cafe, it was quite embarrassing witnessing staff with attitude and swearing at a customer... Unfortunately this isn't the 1st time we have seen unprofessional behavior.. staff on their phones or leaving other staff on their own while they go outside to smoke and leaving staff for so long with many orders. Staff should have their breaks on their own, not all together. Witnessed a woman on her own for ages but doesn't seem like she works there anymore. And I had seen a young boy on his own many times too. This shouldn't be happening and it is so unprofessional. I think we will not return to the cafe.
Barbaba V . 2024-11-18
MORE AT TripAdvisor
Service was slower and the lady doing the food was so rude and unprofessional! If you’re going to have an attitude for no reason then you shouldn’t be working in hospitality! No clean cutlery tables was dirty and no napkins! Asked for water to cool my baby’s bottle and the cup was dirty! Would not recommend
Courtney Ann Parker . 2024-11-09
MORE AT Google
Visited cafe last week,a young lad behind till was clearly new and been left on his own so couldn’t do any food,2 girls came back from outside by this time the young lad had a list of food for customers who had been waiting more than 20 minutes, we wanted bacon rolls but they had no rolls so had to have a sandwich,bacon was like rubber,wanted a coffee but had to have it in a take away cup,the staff spend more time on there phones than actually doing the job they are paid to do,I will not be returning.
Alison Chamberlain . 2024-11-08
MORE AT Google
God awful place. Everything wrong about this sad attempt of trying to be a cafe. No cutlery had to ask, no sauce I had to ask. Rock hard bacon that you cannot eat, had to ask where my extra chips have not come, a shrivelled up tomato, and chips that are also rock hard. Beans were all dry and like its been left out all day, Rubbish everywhere and no staff come to take away people's plates after they left so there are dirty plates everywhere. Ridiculous and will never be returning. Prison food is better I'm sure. Avoid this place at all costs.
Matt Collett . 2024-11-05
MORE AT Google
the store handled very poorly my order which led to broken yogurt containers, melted ice cream,however congratulations to the driver who made it in record time after the store made me wait almost an hour
Cornel . 2024-10-29
MORE AT Just Eat
Saying my order has been delivered after waiting 4 hours and it has not been delivered?
Robyn . 2024-10-28
MORE AT Just Eat
A bit disappointed that we are not told about your out of stock items and no alternative sent , we don’t have this problem with other suppliers!
Desmond . 2024-10-22
MORE AT Just Eat
missing items that have been charged for yet again!!!!!!!!
Carol . 2024-09-30
MORE AT Just Eat
Very disappointed, app stated the order had been delivered but it was never received
Lisa . 2024-09-28
MORE AT Just Eat
Didt get my pop u all ways get some thing wrong Riip off
Aaron . 2024-09-27
MORE AT Just Eat
We decided to eat in cafe at Asda Hereford but never had a more gross meal,run out of 2 items on my meal told me after we had paid and the other meal scampi looked as though it had been around for days and my partner could have eaten 2 portions and not be full,never again will we be visiting any of your cafesReally disgusting food
Pauline Preece . 2024-09-25
MORE AT Google
left out an item and just eat won't refund me
Arthur . 2024-09-19
MORE AT Just Eat
Did not receive my order after waiting 3 hours. This is disgusting.
Lily . 2024-09-17
MORE AT Just Eat
two items that I paid for did not arrive in my shopping!
Sam . 2024-09-13
MORE AT Just Eat
Just had items missing and still charged with no replacements.
Amanda . 2024-09-07
MORE AT Just Eat
I had my delivery yesterday and had some things missing I told you yesterday I would like to know what you are going to do about it
Elwyn . 2024-09-06
MORE AT Just Eat
less than half of the goods were delivered
Ami . 2024-08-29
MORE AT Just Eat
Missing items - ands it’s still charging me for all that I ordered.
Jiya . 2024-08-26
MORE AT Just Eat
I had to collect it from.the store myself.. you owe me money
Ross . 2024-08-25
MORE AT Just Eat
only recieved half the items, 20 minutes late. this service gets worse by the day. employ English delivery drivers whi know the area they're delivering in.
Ross . 2024-08-21
MORE AT Just Eat
had loads of items missing and can't even get my money back for these items will no longer be using this app
siobhan . 2024-08-17
MORE AT Just Eat
Waited 2 hours and then got a totally different order to what we asked for
Jemma . 2024-08-15
MORE AT Just Eat
items where missing but I was still charged for them
Sharon . 2024-08-12
MORE AT Just Eat
After 2 hours I got the order cancelled and refunded- driver turned up exactly 3 hours after ordering ! Won’t be ordering again !
Hayley . 2024-08-09
MORE AT Just Eat
Very efficient and arrived on time. only opened door a bit as I have Covid
Jemma . 2024-08-06
MORE AT Just Eat
Last twice been missingitems and was fully charged
Connor . 2024-08-05
MORE AT Just Eat
Still waiting for delivery, been over 2 hours now
Nicola . 2024-08-04
MORE AT Just Eat
arrived late apparently not many drivers and no salted butter was delivered very poor.
Andy . 2024-08-04
MORE AT Just Eat
Never received my order. Saying it’s been delivered. I am not happy at all with this.
Melissa . 2024-07-31
MORE AT Just Eat
Over an hour late and then missing items. Terrible service
Fred . 2024-07-28
MORE AT Just Eat
I ordered at 2.30 and my order arrived 2 hours later. kids were waiting for the food for dinner. took way too long.
Jo . 2024-07-28
MORE AT Just Eat
There would be No stars as it's an absaloute joke 2items not delivered where as they could of put a similar item in replacement! Pointless sending the other two items and cost me way more than should have !!!!
Claire . 2024-07-26
MORE AT Just Eat
I’m missing £30 of shopping!!!!!!!
Phil . 2024-07-22
MORE AT Just Eat
I had 4 items missing from my order
Sarah . 2024-07-20
MORE AT Just Eat
Asda didn't put my milk that I ordered but the lovely delivery driver went back, and out of his own money got me some, I offered to give him some money but he wouldn't take it, I would like to say a big thanks to him, as I need my tea. Thank You 10 stars for delivery driver.
Wendy . 2024-07-15
MORE AT Just Eat
Terrible cafe Never any food in Shouldn't be open come on look at it Asda
Daniel Hoskins . 2024-07-11
MORE AT Google
There were 2 Items missing, i would like a refund.
Olivia . 2024-07-09
MORE AT Just Eat
my delivery came with two products missing! all I wanted was some ice cream. very disappointed. nothing on the receipt to suggest they didn't have the items and the funds were still taken even though they weren't provided!
deanna . 2024-07-08
MORE AT Just Eat
Bread was crushed from not being package properly and sausages and gravy was missing very unhappy with this order!
Jasmine . 2024-07-07
MORE AT Just Eat
half the stuff I ordered was out of stock
Sarah . 2024-06-04
MORE AT Just Eat
2 hours to get my delivery and half the items missing!
Phil . 2024-05-30
MORE AT Just Eat
once again I did not receive what I ordered
Rafal . 2024-05-20
MORE AT Just Eat
Item I actually needed was out of stock, if I would of know at the start I would never off ordered and gone somewhere else that did, being told when the delivery is actually delivered is pointless, not happy
Amy . 2024-05-20
MORE AT Just Eat
Hello, I am not satisfied, once again I did not get what I asked for, I am very disappointed
Rafal . 2024-05-17
MORE AT Just Eat
Excellent delivery service, polite delivery man.
Bethany . 2024-05-06
MORE AT Just Eat
was missing a bottle of wine and my entire dinner
amelia . 2024-05-04
MORE AT Just Eat
Absolutely appalling attitude I witnessed from a boss to her employees. What a disgrace in front of customers. What I heard she should be ashamed from being rude. The workers work so hard to be spoken to like that.
ann a . 2024-05-02
MORE AT TripAdvisor
No problem with order just fine
Desmond . 2024-04-23
MORE AT Just Eat
I ordered x3 steak mince it was later found to be out of stock. I’ve only been refunded for x1 steak mince.
Oli . 2024-04-08
MORE AT Just Eat
didn't receive everything and was not compensated for this. I was left £9+ out of pocket.
Rebecca . 2024-04-01
MORE AT Just Eat
Awful! Most of the food advertised was out of stock, the food that we ordered tasted horrible. I ordered a portion of chips and I was given a small bowl with around 8 chips in. The cutlery holders were dirty and had crumbs in the bottom, the cutlery looked like it had been used and then put back in the cutlery holder, it was disgusting. The service at the till was poor, the staff looked miserable and not interested at all about the service they were giving or the customers waiting to be served. Won't be eating here again! AVOID!
Alicia Cartwright . 2024-03-27
MORE AT Google
lots of items missing and couldn't get a refund for them 😞
Rickie . 2024-03-25
MORE AT Just Eat
When I got my food there was ash on the bag from a cigarette and the bad and all food inside smelt of smoke. I have a newborn baby and we don’t smoke at all this is appalling and completely out of order!!!
Sian . 2024-03-22
MORE AT Just Eat
Awful service, two items missing, why can you people not get it right?
William . 2024-03-14
MORE AT Just Eat
I was missing two items from my bag to items of chocolate
Megan . 2024-03-11
MORE AT Just Eat
Only received £10 worth of food out of a £30 order, all of the expensive items were missing and not the first time it’s happened
Rebecca . 2024-01-20
MORE AT Just Eat
Out of all of groceries ordered and picked I received just 3 items, with no amendments made to my order. No one can help in store as it was ordered through just eat. I was transferred to just eat to then be stuck in this loop on the phone without being able to speak to anyone. I’m now left without my items and out of pocket with a poorly household. I’m fuming
Lianne . 2024-01-20
MORE AT Just Eat
Awful service, most of my order, missing
William . 2024-01-13
MORE AT Just Eat
Products missing from my order again!
LYNN . 2024-01-09
MORE AT Just Eat
Didn’t even get items I wanted
Mitchell . 2024-01-08
MORE AT Just Eat
food was stolen from me by driver
Adam . 2024-01-07
MORE AT Just Eat
Great service and delivery was perfect
Jamie . 2023-12-11
MORE AT Just Eat
Missing food but still taken money for it, not happy
Amy . 2023-12-02
MORE AT Just Eat
We visited the cafe today for lunch, there was a lady on her own and the queue was extremely long, customers where leaving and she was trying her hardest to service as well as plate up food. Two males came about 45 minutes to an hour later this is not acceptable, this happens to this lady on a regular basis and needs to be addressed by head office. Nobody cleans the cafe area tables are left with dirty plates, dirty cups and cutlery. There is enough for one of them to clean the cafe area there is no excuse for them not too. The chips I ordered I could not eat as they were disgusting and they looked like the fat in the fryer needed changing. Somebody seriously needs to take charge to bring the standards up
Annalise H . 2023-12-01
MORE AT TripAdvisor
The ben and jerrys icecream never came. i would like a refund for it
Olivia . 2023-12-01
MORE AT Just Eat
Delivery Time was great & Driver was a big help. Unfortunately we are missing an item from our order - 1 x Henry Westons Vintage Cider 500ml
Hayley . 2023-11-29
MORE AT Just Eat
Half the order was missing. If I had been informed before the delivery driver was at the shop, I would have cancelled the whole order.
Tom . 2023-11-24
MORE AT Just Eat
Poorly packed bag....heavy items packed on top of bread which arrived very squashed. Missing items yet again.
Carol . 2023-11-23
MORE AT Just Eat
There was something missing from my order
Curtis . 2023-11-18
MORE AT Just Eat
Stopped in on route to somewhere else, just needed a coffee to keep me going, guy in the cafe opened early to get me one. Much appreciated, good service.
Nick D . 2023-11-16
MORE AT TripAdvisor
5 items missing from delivery. Charged for these items. Just-eat refunded these items.
David . 2023-11-14
MORE AT Just Eat
No sour patch kids x2 No crepes x2 No strawberries No squash I would like a refund asap!
Ka . 2023-11-13
MORE AT Just Eat
Sat 4th Nov Ordered 2 over 60s tomato soups. After waiting 15mins ,went and asked where is was .was told it was just be being cooked ..A few minutes later came to our table and said there was no tomato, would veg be ok .. 10 Min later asked again, where our soup was, ..About 5mins later it came out only just warm .30 mins for 2 soups . Service awful cup of tea with it ok .
phil matthews . 2023-11-04
MORE AT Google
Many items missing. No substitutions given or explanation
Tara . 2023-10-24
MORE AT Just Eat
Two items unavailable and one item incorrectly supplied.
Simon . 2023-10-16
MORE AT Just Eat
Half of my order, missing, most expensive item, especially, not impress the worst thing is, this seems to be happening more and more, it’s okay for those people who are able to go to the shop, but when you have a disability, that’s not really an option
William . 2023-10-15
MORE AT Just Eat
Did not recieve the full order As i have order 2 packs of still water and none was delivered
Katana . 2023-10-06
MORE AT Just Eat
3 items missing is unacceptable if the store didn’t have them in stock then they should have been removed from the order and I should of had an email to tell me and have a refund!
Sian . 2023-10-02
MORE AT Just Eat
Milk was missing but not on the out of stock list
Karen . 2023-10-02
MORE AT Just Eat
Never seem to have all the items even though they are their own brands
Chris . 2023-10-02
MORE AT Just Eat
Forgot half my order!!!!! And charged me for it!!!! Not happy
Clive . 2023-10-02
MORE AT Just Eat
Quick and easy delivered by a friendly face will do this again. So convenient.
Michelle . 2023-09-28
MORE AT Just Eat
Somehow they mistook clemantines for bacon. So now i have to reorder and get charged a second delivery fee.
David . 2023-09-28
MORE AT Just Eat
Sent the wrong crisps, bit rude
Abbie . 2023-09-26
MORE AT Just Eat
Seven items missing, three full bags of goods, has a bag been mislaid? £14.22 of goods missing, very disappointed. I have reported this nearly an hour ago and so far no response! Please advise? Thanks. Keith Grisman.
Keith . 2023-09-19
MORE AT Just Eat
Poor service, half of the order missing, no wonder this place is ratings are going downhill
William . 2023-09-12
MORE AT Just Eat
Missing 2 out of 4 items a orderd
Nikola . 2023-09-09
MORE AT Just Eat
Someone else’s order, completely wrong stuff.
Elaura . 2023-09-08
MORE AT Just Eat
Items missing from an order that took over an hour to arrive!!!!
millie . 2023-09-07
MORE AT Just Eat
Not all of the items arrived but I still got charged
Michelle . 2023-09-05
MORE AT Just Eat
There were 2 items on my order. Only one arrived . I look forward to my partial refund in 7 days.
Nathan . 2023-09-03
MORE AT Just Eat
Missing 3items and still been charged can’t get hold of the supermarket or just eat payed full amount and missing items
Louise . 2023-08-29
MORE AT Just Eat
Half the food missing from the order, and still paid full amount.
Amy . 2023-08-26
MORE AT Just Eat
Filthy floor in the cafe area, food left on the floor, chips & bits of other scraps all over! Shocking, awful state! Avoid!!
tardigrade1 . 2023-08-24
MORE AT TripAdvisor
Yet again over half my order is missing. This isn't a one off situation but a continuous and fundamental problem with ordering from supermarkets. Why is there no accountability for this. This is absolutely the last time I order this way from a supermarket.
Elliott . 2023-08-23
MORE AT Just Eat
More than half the items were missing. Driver didn't care.
jason . 2023-08-22
MORE AT Just Eat
Items missing as per usual but still charged
Jade . 2023-08-21
MORE AT Just Eat
Popped in on the way back from Devon for a few bits Thought I'd call in at the cafe for a couple of hot drinks to see us through the journey home. Stood by the counter at 5.50pm to be told 'we're closed my love' Checked the website and it clearly states closes at 6.00pm so either the website is wrong or the staff are wrong. I'll let Asda management sort that one out
Patsy N . 2023-08-21
MORE AT TripAdvisor
Missing items yet I was still charged for them. Just eat really need to look at their couriers. They are corrupt.
Ben . 2023-08-20
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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app said the food was delivered but it was still at the restaurant. Just Eat no help. just a message saying they will email me in a couple of days. They still managed to take my money promptly though.