The best restaurants serving British food in East of England

Ordered 1 cod and 1 haddock with chips. Very disappointing. . The batter was stodgy and the fish was dry. Also the chips was just warm and greasy. Phoned up and was told sorry. Waste of £20. Won’t be going there again.

We came here for some food during the jubilee and the food was nice but the toilets were awful, the sanitary bin in the ladies was overflowing onto the floor, tissue everywhere and it smelt nasty. There was no toilet roll in either toilet. Mens toilets just as dirty.

Best fish and chips we have had for ages freshly cooked it was to die for the fish was so meaty and the chips delicious we find it easier to pre book and then just pick it up

We ate two nights in the restaurant. The menu may be a little limited and the nights specials did not change but the food was very good quality. It was tasty, well cooked and hot. The eventual bill was a pleasant surprise being quite economical for what we had. A major advantage of this restaurant is the staff. All we friendly and attentive and obliging to our needs. Thoroughly recommend it.

Visited for coffee with our grandchildren. Ordered two latte coffees after twenty minutes told coffee machine not working given two instant coffees no refund. Place filthy litter on floor table dirty. Service awful

We arrived at 3pm and were instantly informed that the tea room was closing at 4pm. We wondered if it was already closed as it was partly lit, with very dim lighting and we were informed that the heating had broken down, no apologies were given. The staff were extremely unfriendly and there was a distinct chill in the air not just from the lack of heating. The attitude of the staff was that they could not be bothered and customers were distinctly unwelcome as they were only interested in cleaning the tea room and tidying the tables. Whilst eating our scones that were delicious, staff were sweeping the floor around our feet as if they could not wait for us to leave so they could close up and leave. I bought a few products at the end of our tea and was overcharged by £18.00. When I queried the error I was told by three members of staff that the total charge was correct and when I insisted on seeing the manager he offered me £15-01 in cash even though I had originally paid by debit card. After further lengthy discussion and calculating I eventually received the correct amount of £18-00 in cash. We were extremely disappointed with the service and attitude of the staff, particularly the argument regarding the products purchased, where I was informed many times that I was in error. No apologies were forthcoming and I left the establishment with a nasty taste in my mouth that wasn't caused by the food I had consumed. The manager was less than helpful and when I contacted head office I was told that the errors and sub-standard service were due to staff shortages and inexperienced staff. We have visited many other branches of Wilkins tea rooms throughout Essex and found them all to be excellent with friendly and cheerful service and apologies for delays or when an item on the menu has been unavailable. I would avoid this particular branch like the plague.

Very poor quality food . Used to be very good not sure if new chefs or owners but definatly going downhill. Served beer in dirty glasses aswell

A very well appointed Indian/ Bangladeshi restaurant and take away. Clean and well presented dining areas and bar. Smart and well mannered staff. Good food in generous portions. We were quite impressed

We were looking for somewhere to have lunch as we were having a boat trip on the Wavely. Found this place. Well the first thing that greeted you was the smell of chip fat. We did not know the area and time was short, we went in and ordered two jacket potatoes (good quality potatoes however Luke warm on arrival, I also ordered a tea and a black coffee with milk on the side(a simple enough drink), however when it came it was a shot of coffee and a jug of milk I took it back and asked for it to be filled up with HOT water, this again was tepid. by now I had given up. (I will give the girl the benefit of the doubt with Black coffee) perhaps I should have said Americano. Last but not least I asked how much the cake cost (which looked as if it had been in the display containers for a long time) by the time it was passed to three of the youngsters (from me to you a bit like the Chuckle Brothers)!! I gave up. A place I certainly would not recommend.

After getting mugged off twice previously, I thought I'd give it one more chance to redeem itself. Well, I wish I hadn't bothered. 2 microwaved saveloys both split, what they call large chips, but I would call medium at best. And the best bit was the large cod which was6"" long and the same width and a quarter of that was batter. £14.70 for that. What a rip off, oh and they only take cash! I guess they don't have to declare it all. I'll never waste my money there again.

Not really gone here often for fish and chips..WON’T be going again..asked for cod and chips , got cold plaice and cold chips and the grease that ran off the paper , disgusting 🤢 Fish cakes and wedges were also cold..all for over £15…Toms is far far better but were closed

Llevé a mi tía mayor allí para cenar porque creía que era elegante. El servicio era pésimo, nos despreciaban la comida horrible y extremadamente caro y el rudo camarero cuando me pedí un menú vegetariana. No vale la pena una visita. Puede conseguir un mejor servicio en McDonald's pero bueno este hotel es propiedad de McDonald's aparentemente.

Waitrose offers and excellent stop for snacks and tea/coffee with free parking. Newspapers as well! A great plus in these days.

Getting to the station with a pram you need to go on a long convoluted route which is not well lit up and you cannot buy a ticket!returning from London there are only stairs!! Not helpful and certainly not disability or family friendly

Los precios no son nada más barato sin embargo el mobiliario es ahora más limpia ya que han planteado preocupaciones con gestión del hospital y entregadas a la empresa que alquila el restaurante. Parece ser que un limpiador de vapor era para ser contratado para limpiar los muebles. Las normas pueden ser planteadas si los clientes expresar sus preocupaciones, es demasiado fácil poner con bajos estándares y decir nada. Espero que todos los clientes se beneficiarán de las normas mejoradas. Habiendo sido un visitante frecuente de este hospital y utilizamos este restaurante y el restaurante arriba había una diferencia visible en los estándares de limpieza. delimarche logró una clasificación de higiene de los alimentos de 5 en 2012 Diciembre. Teniendo en cuenta que los pacientes bajar a usar este restaurante con sus familias y volver a las salas y la limpieza es esencial.