Based on 12 opinions finded in 1 websites

Based on 12 opinions finded in 1 websites
Nº 430 in 483 in Huntingdonshire
Nº 105 of 109 British in Huntingdonshire
Opinions
If you enjoy soggy batter, cold chips and overpriced food then this is the place for you!! It is clear that Fish Face are reducing their carbon footprint by not heating their food, thank you for supporting climate change for future generations. The battered sausage appears to have been cooked some weeks ago and resembles a camels mummified phallus. There are two seats for all customers to share, fantastic if you enjoy getting comfortable with total strangers and the 45 minute wait for food will ensure you are well acquainted when you leave.
Dean G . 2025-01-25
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Ordered 1 cod and 1 haddock with chips. Very disappointing. . The batter was stodgy and the fish was dry. Also the chips was just warm and greasy. Phoned up and was told sorry. Waste of £20. Won’t be going there again.
mmarshall252017 . 2024-07-09
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Very disappointing, batter was soggy, fish was tough, chips were just about warm but were stodgy, expensive for what we received. Called to tell of our concerns which was not worth the call as young girl really didn’t care definitely would not recommend or return
Michelle M . 2024-07-09
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Best fish & chips in St Neots however young staff really let you down for front of house ! No please no thank you … such a shame On their phones
Elaine F . 2024-03-28
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We hadn't been to Fish Face for a long while but it always used to be excellent. Have been three times over the last few weeks . The first fish and chips were not so good and the batter was very, very, soggy. Chips were alright. Last week there was a slight improvement but they were still not up to the standard we used to really enjoy. We thought today might be be third time lucky but, unfortunately, it wasn't. Batter was once again soggy. We initially thought we were a bit unlucky and it was an isolated occasion but three times in a row is unacceptable. Regret to say we will not be coming back, which is a great shame as they were once excellent.
Bob . 2023-12-08
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Great service. Hot fresh chips. My mate said the fish was very good... I think he had cod in batter. Best chippy in the area. The portions are also very generous. We shared a medium chips between 2 and there was plenty each. The large chips would feed 4. Great value for money. Don't understand the poor reviews.
TofuMagoo . 2023-10-02
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1 out of 5. Absolutely disgusting food and attitude from owner was very visible. He clearly wanted to be elsewhere. Fish soggy batter and chips some undercooked and some crispy. These days people don't have money to throw away.
wilmas521 . 2023-09-27
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Went to buy tea for family on a Friday night, walked in and was seen by the two people serving behind the counter. Waited in what appeared to be a queue will they carried on bagging food up and placing it in the food cabinets. After waiting about 10 minutes to be served, another customer walked in and was served straight away by the two people behind the counter. Worst customer service ever had, staff need to be aware of who is waiting to be served. Won't ever go back, will use the better fish and chip shops in town
Alan D . 2023-08-22
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Always great quality and the owner is a funny chap. Great value for money, and always fresh and clean
N3689JWsarahl . 2022-06-27
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Absolutly loved it. Tried everywhere else locally (they may be good) but always end up back here. Haddock and chips. Perfection.
mikebB2270GF . 2020-10-10
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We always use fish face, the whole family love the fish and chips, good quality batter with a good crunch, beautiful light and airy. The kids love the fish bits perfectly sized for them. Easy to order and collect, always clean and well priced.
Charlie8682 . 2020-07-11
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Been using for about a year now. Always been nice but tonight was awful. Chips were cold and hard. Totally spoilt it for me. Sorry but won’t be back.
AllyWard . 2020-06-26
MORE AT TripAdvisor
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348 Opinions
Lady rude over the phone, I asked for the price on my full order and was told ‘no I’m not at the till’ Order has been wrong past 2 times. Poor customer service. Food was less than average, Wouldn’t recommend.
2949 Opinions
Fantastic service, and the manager is the best. Great atmosphere. Good brill. Highly recommend.
2397 Opinions
The decline in this place over the past year has been staggering. We used to be regulars, and we’d always pick this place for a birthday meal or a Sunday lunch. Sadly, this is no longer the case. The drop off in standards has been steep. The only thing that hasn’t dropped off is the price. Small steps like taking the mini quails eggs and pickled onions from the fish & chips has now trickled down into the quality of the food, which, despite the pretensions of the menu, has gone downhill rapidly. Steak, always great, is now ordinary at best. Even when cooked correctly, the meat is poor quality. This is down to one thing - cost cutting. Sunday lunch is no better than an average pub. Trouble is, it’s twice the price. Service is friendly but amateurish and disorganised. Bar service is the slowest I’ve experienced in a long while. Frankly, when you’re dropping £200 plus for a meal for two and wine, you need to do better.
1492 Opinions
Nice hotel in a good location and a great breakfast. Staff are really friendly and helpful.