Based on 12 opinions finded in 1 websites

Based on 12 opinions finded in 1 websites
Nº 430 in 483 in Huntingdonshire
Nº 105 of 109 British in Huntingdonshire
Opinions
How to turn a goldmine into an average fish and chips shop. Had our normal two weekly visit to Fish Face Eynesbury this evening. Only to find out that the previous owners had sold the business onto different people. They had one recognisable member of the old staff on duty but boy, what a disappointment. Never in the 3 years that I have lived here and used Fish face had I ever had a bone in my Cod. Never ever have I had soggy batter on either my fish or my Cod Roe. I give these new owners 6 months to completely destroy an absolute gold mine. What a shame and a joke that these new owners have not taken on board the previous owners strategy and methods.
Paul R . 2025-03-28
MORE AT TripAdvisor
If you enjoy soggy batter, cold chips and overpriced food then this is the place for you!! It is clear that Fish Face are reducing their carbon footprint by not heating their food, thank you for supporting climate change for future generations. The battered sausage appears to have been cooked some weeks ago and resembles a camels mummified phallus. There are two seats for all customers to share, fantastic if you enjoy getting comfortable with total strangers and the 45 minute wait for food will ensure you are well acquainted when you leave.
Dean G . 2025-01-25
MORE AT TripAdvisor
Ordered 1 cod and 1 haddock with chips. Very disappointing. . The batter was stodgy and the fish was dry. Also the chips was just warm and greasy. Phoned up and was told sorry. Waste of £20. Won’t be going there again.
mmarshall252017 . 2024-07-09
MORE AT TripAdvisor
Very disappointing, batter was soggy, fish was tough, chips were just about warm but were stodgy, expensive for what we received. Called to tell of our concerns which was not worth the call as young girl really didn’t care definitely would not recommend or return
Michelle M . 2024-07-09
MORE AT TripAdvisor
Best fish & chips in St Neots however young staff really let you down for front of house ! No please no thank you … such a shame On their phones
Elaine F . 2024-03-28
MORE AT TripAdvisor
We hadn't been to Fish Face for a long while but it always used to be excellent. Have been three times over the last few weeks . The first fish and chips were not so good and the batter was very, very, soggy. Chips were alright. Last week there was a slight improvement but they were still not up to the standard we used to really enjoy. We thought today might be be third time lucky but, unfortunately, it wasn't. Batter was once again soggy. We initially thought we were a bit unlucky and it was an isolated occasion but three times in a row is unacceptable. Regret to say we will not be coming back, which is a great shame as they were once excellent.
Bob . 2023-12-08
MORE AT TripAdvisor
Great service. Hot fresh chips. My mate said the fish was very good... I think he had cod in batter. Best chippy in the area. The portions are also very generous. We shared a medium chips between 2 and there was plenty each. The large chips would feed 4. Great value for money. Don't understand the poor reviews.
TofuMagoo . 2023-10-02
MORE AT TripAdvisor
1 out of 5. Absolutely disgusting food and attitude from owner was very visible. He clearly wanted to be elsewhere. Fish soggy batter and chips some undercooked and some crispy. These days people don't have money to throw away.
wilmas521 . 2023-09-27
MORE AT TripAdvisor
Went to buy tea for family on a Friday night, walked in and was seen by the two people serving behind the counter. Waited in what appeared to be a queue will they carried on bagging food up and placing it in the food cabinets. After waiting about 10 minutes to be served, another customer walked in and was served straight away by the two people behind the counter. Worst customer service ever had, staff need to be aware of who is waiting to be served. Won't ever go back, will use the better fish and chip shops in town
Alan D . 2023-08-22
MORE AT TripAdvisor
Always great quality and the owner is a funny chap. Great value for money, and always fresh and clean
N3689JWsarahl . 2022-06-27
MORE AT TripAdvisor
Absolutly loved it. Tried everywhere else locally (they may be good) but always end up back here. Haddock and chips. Perfection.
mikebB2270GF . 2020-10-10
MORE AT TripAdvisor
We always use fish face, the whole family love the fish and chips, good quality batter with a good crunch, beautiful light and airy. The kids love the fish bits perfectly sized for them. Easy to order and collect, always clean and well priced.
Charlie8682 . 2020-07-11
MORE AT TripAdvisor
Been using for about a year now. Always been nice but tonight was awful. Chips were cold and hard. Totally spoilt it for me. Sorry but won’t be back.
AllyWard . 2020-06-26
MORE AT TripAdvisor
Similary restaurants in East of England
349 Opinions
Lady rude over the phone, I asked for the price on my full order and was told ‘no I’m not at the till’ Order has been wrong past 2 times. Poor customer service. Food was less than average, Wouldn’t recommend.
2961 Opinions
Fantastic service, and the manager is the best. Great atmosphere. Good brill. Highly recommend.
2402 Opinions
Every time I go here I have such high expectations and every time I am disappointed. Today I bought a bacon roll and a coffee. The coffee was weak and poor quality. The bacon roll was stale. It was a brioche bun and clearly a few days old. I sent it back and was given a new one. Was that bun any better? No, they simply grilled it on the outside as well as the inside to try to hide that fact that it was also stale. The service staff are lovely. The food is, and has always been, average but today really was too much. You would get a better roll at Greggs.
5218 Opinions
Just amazing, the food and service was second to none we had a young man (sorry didn’t get his name) and Michelle serve us. They were friendly and made the experience perfect. We had our two red setters with us and they were made so welcome. This pub says dog friendly and they mean it, even down to a dog station 🐶🐶❤️ thank you yourselves and the chef 👨🍳 x