Fish 'n' Chips in Waveney

We were looking for somewhere to have lunch as we were having a boat trip on the Wavely. Found this place. Well the first thing that greeted you was the smell of chip fat. We did not know the area and time was short, we went in and ordered two jacket potatoes (good quality potatoes however Luke warm on arrival, I also ordered a tea and a black coffee with milk on the side(a simple enough drink), however when it came it was a shot of coffee and a jug of milk I took it back and asked for it to be filled up with HOT water, this again was tepid. by now I had given up. (I will give the girl the benefit of the doubt with Black coffee) perhaps I should have said Americano. Last but not least I asked how much the cake cost (which looked as if it had been in the display containers for a long time) by the time it was passed to three of the youngsters (from me to you a bit like the Chuckle Brothers)!! I gave up. A place I certainly would not recommend.

Had a roast beef dinner delivered to home yesterday. Was absolutely delicious, great size portion, lots of lovely veg too. Although it came from the other side of town, it arrived nice and hot. We have previously had food delivery from places closer to home that arrived Luke warm. We will certainly order again in the future.

Had to wait 3/4 of hour for a breakfast. No mugs available. Staff clearing trays away handing dirty crockery and table numbers then going to food counter to touch people's plates without cleaning hands first.food left on serving counter for ages before being brought out,people then sending it back because it was then cold as ours was,not as good as it used to be

6 of us dropped in for a drink after the cinema at 22.05 today . Totally deserted except for one customer at the bar. Waited over 5 minutes before the customer offered to find the bar staff. Empty glasses on bar and tables so obviously work to do but no staff. Young lady eventually appeared and promptly said we've finished serving. No apology. I am amazed bars can afford to turn away 6 customers let alone without an apology. Also strange on 2nd July to read Christmas menus displayed around the walls. No idea if these are very early for this year or left up from last year? I've worked in hospitality much of my life and the golden rule is 'never turn away a paying customer' Unfortunately a no stars review wasn't an option. Very disappointing.

We visited The Crown for a midweek lunch. We had our dog with us so didn’t want the formal dining room. The tables at the front were busy so we found a cosy snug at the back which was almost empty. We had a catch of the day fish and chips, complete with excellent crunchy chips and a smoked fish platter, also very nice. As expected, the full range of Adnams beers were available and in excellent condition. However, what we must really commend The Crown on was the attentive staff. Nothing was too much trouble for them. For example, I asked the barman if there was any water bowls for dogs outside? No need to go outside he replied and dropped what he was doing and brought one to our table. We will definitely return when we ext visit Southwold.