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The best restaurants serving British food in Epping Forest East of England
81 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
31 Opinions in 1 websites
Possibly the worst customer service I have experienced ever. Baileys comes as a 50ml as standard not 25ml.
11 Opinions in 1 websites
I have no idea how good or bad Cov's Pie and Mash is, because they decided to cancel their catering booking for my friend's event at 10pm the day before, to go to the Euros final instead. They had booked and paid for pie and mash for 40 people, so Covs had offered to arrange a back-up plan, but had again let my friend down when the driver supposedly had a flat tyre and couldn't make it to the event. Covs did refund my friend (when prompted), but they had to scramble to arrange back-up options for the party, whilst also hosting the party. My friend had also arranged signage for the party which advertised Covs' social media, and ordered specific bowls and plates that Covs had told them to order - so even though Covs had refunded the order, they were still out of pocket. For all I know, the food may be lovely, but the lack of professionalism and customer service shown by Covs was disgraceful. Avoid using them for any sort of catering or delivery service.
183 Opinions in 2 websites
Had booked for 4 people last night Saturday 2nd Nov. We turned up at 7pm. And there was no one there, the door was open the place was a disarray. Table cloths screwed up on one table wine glasses everywhere. No staff. We walked around , called out ..... no one....So we sat down as we had brought our own wine. Took glasses from behind the bar drank the wine, hoping that someone would turn up. But no. So we got a cab to epping to have a meal instead. It was so strange. Why take a booking if you are not going to be there.