The Monkhams in Epping Forest

Always a pleasure being served by Sami with her natural zesty character! Always makes you feel welcome and upbeat! Great service and great food!

Come here often and always met with friendly staff, today we came for mums birthday and Brian served us food and drinks and helped me arrange a small birthday dessert and singalong.

Great service especially from Lucy and staff are amazing and good atmosphere and cheap drinks and very clean will recommend to anyone

Three of us visited here on Tuesday( 24th September),when we went in and asked for a table for three she said “ oh sit anywhere” and was gone. We ordered our food and when it came it was only just warm although it had been sitting for some time.She wanted to take my friend’s empty plates and bring our desserts before I had even finished,she was told to come back and as soon as I had put my knife and fork down she was back, in the mean time she was hovering as though she was waiting for me to finish. I think she was trying to get rid of us. We decided that it was not suitable for a big group of us.

I popped in The Monkhams for a few drinks to watch the fooball after finishing work. It was a calm environment, I was served really quickly by a friendly staff member named Lucy who gave propmppt service and was happy throughout. As a local resident I will be using this establishment again definitely. It has definitely improved since being refurbished last year.

I came with my sister and we were really impressed with the new decor! Although very disappointed that the pool table is gone! Lunch was lovely I had wings with hot honey sauce and my sister had the vegan burger. They were both really good. Seb & Paul were really hospitable, friendly and chatty. Thanks for a lovely visit! See you soon 🔜

Great lunch at an excellent price. Very friendly staff and food and beer superb for the price. Would recommend for both quality and service.

I went here for the first time with my sister mum and aunty and we found the venue superb and the food fresh and tasty - it has a great atmosphere but best of all the staff were helpful and polite and in good Spirits - thank you to the management for looking after us and big shout out to CARL what a lovely young man - a credit to your establishment - x - Cheers mate 👍❤️🙌

Great place for dinner and fantastic service. We had a problem with a dinner and it was sorted out Immediately great customer service.

The Monkhams is so friendly and relaxing. They also make our dog totally welcome with their fantastic dog menu, free treats & water, plus bowls. Human Food & Drinks are great too and served quickly! Special thanks to Sammy who is really helpful, kind & efficient. Sammy makes this a place you want to come back to :)

such a good pub come here all the time with my friends the staff are so lovely and i always have a lovely conversation with a couple of them as i’ve come to know them i really love coming to this pub it’s local to the train station and always a great way to start off the weekend such a good atmosphere especially on fridays and saturdays and football nights

Monkhams is a great place to eat and drink for all occasions inside and...with its large lovely garden spaces too. It's now much improved after it's latest big refurbishment with an even bigger capacity. A good selection of food and drinks also... with a good friendly atmosphere, a special mention for Sammy and Lucy behind the bar who frequently serve me always with a happy greeting smile 😊 many thanks 👍

Had a great night with friends, Luke was very kind and he’s a very funny bartender, 5 stars for him :) ehdhdjwidbrheidntbrkslofnrbejso

Luke was an absolute legend Had a great night was a really lovely pub and has a lovely atmosphere would definitely recommend.

Had a great meal to celebrate a wedding anniversary (unknown to the staff). Service was excellent and the staff, especially Paul and Sammy. Very friendly.

Lovely vibrant atmosphere with good food, drink and good service Newly refurbished clean and tidy Will be back again for sure Thank you Monkhams

We came to the princess breakfast for Easter. It was lovely. My little one loved seeing ariel and pocahontas. They where really friendly the pub was nice and clean. Breakfast was so yummy. Such a great start to our Easter thank you team monkhams x

A real improvement on the Hungry Horse. Lovely staff, great food and a fantastic price plus the decor is beautiful. Really made us feel welcome, John and Paul were really helpful and made sure we were happy.

Holly was very accommodating and very efficient as well as helpful and very polite. Amazing member of staff and a credit to the company.

Very comfortable surroundings . Lovely pleasant staff and lovely menu. Ticked all the box’s. Would definitely come back again

Recently refurbished, amazing, decor, friendly staff, excellent selection of food, disabled toilet facilities could venue for lunch or dinner with friends and family, and what do you recommend this place?.

Excellent pub so happy we found it ! We ve been here now 6 times in the past 2 weeks . Excellent service and food so delicious you can’t explain ! Currently we going through menu every time something different and so far amazing !

Great pub polite staff, food was tasty worth the money, pleasant atmosphere, went today with 3 friends. We will be going back again 😊

Holly gave great service and helped with the food ordering - which wasn’t difficult but reassuring to have a smiley face advise! Food was excellent! Recommend the Hunter’s Chicken!

Another wonderful family event! The staff could not do enough. All the children were having a wonderful time with the Princesses and the arts and crafts. Food and coffee were delicious, hot and fresh. Superb value. Thank you so much for organising this - you are lovely people. ❤️🐰🐣💛

5* service from all the staff, Lucy was particularly helpful and provided a quick and efficient service all night. Enjoyed my night would definitely come back

We held my daughter’s baby shower here in the upper outside area. Arrived early to put up some decorations and the staff were so very helpful. They offered to help and then popped out a few times to make sure we were ok and to see if we needed anything. We had pre-ordered a finger buffet a week earlier and the chef was very helpful in assisting with choice and advising on numbers to cater for. The food came out, there was plenty of it and it was well received by everyone! Would definitely recommend looking at The Monkhams as a venue! Thank you to all the staff who helped make the afternoon a success.

10/10 recommended, staff help with all enquires and always helpful. Shift manager is always cheerful and lovely, Eat here all the time and never had problem that hasn't been resolved beautifully and respectfully. Food is always great, service is quick and pleasant. Can't wait to come here again! Thank you guys!!

Been going for Sunday night quiz it's very good and bar staff luke and Sammy are always friendly and go above and beyond. Lovely atmosphere and good pub for Sunday quiz

Good pub food with plenty of choice. The server was excellent, friendly and polite. Food was hot and tasty. Would definitely come again

We visited the Monkhams tonight for a drink and a meal, the two staff in the bar were both really friendly and welcoming, we ordered a Katsu Curry each which was hot and delicious probably the best meal we have had in there, will definitely...

I have been visiting The Monkhams for years. The staff are all really friendly and make you feel welcome. It’s a really lovely venue and the drinks selection is also much improved after the recent refurbishment. The atmosphere is really good on match days or...

Not sure how a refurbishment can make a place go downhill but it has here. Went for evening meal with family and wont be back. The menu has been greatly reduced and very little if you want gluten free. I ordered fish and chips which...

The Monkhams has such a nice atmosphere and looks amazing after its recent refurbishment. Great choice of drinks and excellent service from a team of friendly staff 😊 shout out to Paul for making the visit such a pleasant one 🥰 will always come back...

absolutely disgraceful as usual highlights all live sports took family to watch arsenal big game young girl behind bar trying to serve food and drinks on her own spend money on pub but still can’t get staff at to walk out because couldn’t get served...

No real ales available, not good for probably the biggest UK pub company. Drinks overpriced for a local pub, a pint of 4% keg beer and a draft coke £9.95. Pub was reasonably quiet but tables and menus not wiped and sticky. Ordered two main...

Sami was very helpful and made us most welcome, paying particular attention to my elderly aunt, making her fell comfortable and well served.

Absolutely fantastic night out at the monkhams; as usual. Staff were so friendly and provided great hospitality. Topping us up with drinks all night, such a great place to have a social night out. Great place for shots as well!!!! Big shout out to Sami...

Visited the monkhams and the staff were all extremely helpful ,friendly and welcoming nothing was too much the service couldn’t have been better. Special shout out to Sami for your 5 star service.

Amazing venue !!!! Sami was amazing tonight literally couldn’t do more for us. Honestly wish I had her at my venue. She was amazing.

Lovely pub. Food was so nice. They do a senior menu which is a bargain. Could do with more staff taking food orders and drinks but the man serving was great.

bill was cool. top lad (bill if you see this its the blonde girl you giggled at for selfiying!) monkhams is cool class food you should come here

Great friendly happy atmosphere. Meal was lovely, staff attentive but not over bearing. My first visit since the refurbishment-such a big improvement, comfortable and clean. Outdoor space is much improved, I can't wait for it to be nice enough to sit or there to eat..

Staff is absolutely amazing, super friendly , helpful , efficient and professional. They have renovated the premises recently and it’s absolutely amazing

I visited with family for Christmas dinner. Service was slower than usual but wasn’t bad. The floor team was spectacular and could see working very hard. The young man (with dreadlocks, didn’t get his name) was extremely friendly and made sure everything was perfect for...

Newly opened as a green king pub and how lovely it is. Staff are friendly, atmosphere is very welcoming, Paul the manager is very approachable and the food is quick and really enjoyable.. I can’t fault the new changes at the monkhams. I hope it...

Amazing service by Luke and Sammi. We had sharers. Really fresh and tasty food. Will definitely be back

Excellent food and really friendly and helpful staff. Also the recent referb looks amazing. Can’t wait to go back.

We fancied somewhere different to eat so we thought we would see if the food was any better now as it has been refurbished? It looks lovely and all the staff working were really friendly and the food was great and at such a reasonable...

After the pub looking so tired for quite a while & definitely in need of a refurb, they certainly have pulled out all the stops on this one, it looks fantastic. Very fast food service, which was a bonus too. The pub has a completely...

The bar staff were helpful drinks were good everything came really fast and was happy about it I would recommend coming as it is a good pub

We've lived in Buckhurst Hill for over ten years and had never been here - but I'd seen Facebook posts about their recent refurb and I really wanted to try the pub for their food. It was one huge disappointment. I counted nine people behind...

Had a lovely morning here taking the kids to see Santa. The staff could not have been more lovely and made the whole experience very magical. Excellent value too.

The Monkhams has just recently received an amazing refurb and the place looks amazing.. it is so inviting and has been brought into the 2020's! The atmosphere in here is so welcoming.. it has changed from a Hungry horse and is now rebranded as a...

Very welcoming and accommodating by serving us food as we walked in at 5 to 9. Friendly fast service. Great team! Thank you.

Absolute fantastic service, great laugh fast service and friendly people 10/10 in my eyes. Hello hello hello

Great service with our lunch great food and particularly Luke with promotional deals for us thoroughly enjoyed

Popped in for a pint after a walk locally. In Buckhurst Hill we only really have three pubs. This is the cheapest in terms of beer prices and food. It's not a flash pub. TVs for sports all around, pool table etc. Plenty of seating...

Ordered the curry deal and two pie meals the barman said I bring the drink over , was waiting quite a bit was not busy we was talking so was ok When the meal come the pies was burnt on the top and curry with...

Came to the Monkhams with some friends and the children for the first time due to being in the area. The bar staff, let us know about games they keep behind the bar for entertainment for the children outside! They had hours of fun! Service...

Everything you need from a pub and much more besides. Decent grub, cold beer, game of pool or arrows if that's more your thing, sports on in the background. Great way to spend a Sunday afternoon catching up.

Although we had to wait for our food/drinks it was well worth it in quality and cost. We had a server called Tyler who was attentive, smartly presented and polite. We will definitely be back. Thank you

Often pop in for a pint and food by myself. Staff super friendly, great atmosphere, awesome selection of drinks and food.

Every time we come here there’s a problem with something. This time, “tHe GriLl IsN’t WoRkIng” - I came in for the BOGOF offer on the burgers, but guess what? They can’t do burgers because of the grill issue. No steaks, burgers, gammon etc etc....

Came here last Friday with a friend. I really like it here. The lady behind the bar was friendly and chatty. We ordered our food and sat out in the sunshine. The food here is nice. The drinks we had were on offer too which...

Friendly staff, great food and a fantastic pool night every Monday! Well worth a visit if you're in the area.

No welcome or acknowledgement of our arrival, not friendly whatsoever, no help to find a table, moody waitress/bar staff, clearly not a place for families or groups of friends from other races. Stared at the entire time of our stay. Made to feel we don't...

Nice food big portions too. Only negativity was there seemed to be only one person serving the food. Tables were left with finished plates on for ages. Our plates were not taken until about an hour after we had finished despite the person walking past...

The worst dining experience of my life. Arrived to an almost empty pub, just a few tables occupied. I understand times are hard but it would appear that the heating was turned down to zero, being a hardy sole I sat and shivered while my...

Came with partner and friends to watch football. Staff were great and the assistant manager Sam was so welcoming and accommodating! Will definitely come again! Great evening!

As always excellent value and excellent food. Service is always outstanding. We visit approximately every two weeks and always very happy

we were there on Saturday night 29th October..the food was delicious, but the band were fantastic. We had a great night. We would definitely come back when that band play there again.

Well new member of bar staff wasn’t fully up to speed on the tills. Not here fault. Quickly done with everything else. Food arrived quickly and was very good. Except for the small fish with father in law’s fish and chips. Then ordered some pudding/sweet...

Good food, polite service, staff attentive and lovely atmosphere...Certainly will be returning very soon. Many thanks.

Chloe was so attentive. She really looked after us and came over for a nice chat. She was very warm, friendly and welcoming and gave good advice when it came to the food. Bobby was also very good at clearing our tables. Always made sure...

Had the breakfast today here. Was absolutely gorgeous. Generous portions, very fresh ingredients. Assistant manager was very friendly and welcoming. Will be back soon.

We visited for a bite to eat early afternoon. Food arrived after just 10 minutes and was cooked to perfection. Speedy land friendly service by Paige, Jeremy and Jamie who were serving us. They are a credit to the company. Will definitely be back.

Food was quick and good quality. Staff was very friendly and helpful. We originally had a table reserved but I didn't feel comfortable in it position we asked to be moved and was able to do without a fuss. Thankyou for your hospitality

I was here with my friend after not being able to see her for months and after a very hard day at work was looking forward to a catch up and a relaxing evening. This did not happen, far from relaxing. Was looking forward to our first drink. Had to wait 45mins for our first drink. We asked numerous times for them. My friend then ordered a drink in the hope this would arrive sooner. Only to be met with you need to use the app. Being told I can't serve you if you don't. The app is not good its difficult and very slow. Eventually she was served. Yet again a wait. The two people sitting on the next table used their app and waited over an hour for food after asking numerous times they got it after us. The staff came across harassed and they were apparently short staffed. It seems to me that this so called app has replaced human contact with staff. One member of staff said its because we are so busy and offered a free desert. Sorry but I don't eat desert. It was not a pleasant evening. The management need to provide more staff. Of course it was busy we have all been shut in doors for months. Come on Greene King you can do better than this!!!!

Had an excellent lunch on the 24th of May , The service was great the food was delicious. Was served by Paige she was so lovely and very helpful as she explained everything we needed to know about how to order and greeted us with a smile.

Went here and firstly they double booked our friends table and there is currently the rule of six so we told out friends to come sit on our table because they had double booked their table which made seven of us. We then ordered drinks which after waiting half an hour for I went into the bar and asked where they was and they said the bar was shut this was at 7:45 and they didn’t tell us it was shut. We was then told to leave because previously there was seven of us but by this time there was only five so I asked for a refund which they said they cannot give. So they ruined my whole night and stole my money. The manger was really rude and didn’t want to come up with a solution to the problem. He couldn’t control anyone there and people were just walking into the pub without a booking meaning there was no social distancing which lead to him calling the police. There is a simple solution and that is controlling the amount of people also there is a load of under age drinking going on and nothing is done about it.

Had a garden lunch with my partner and we where both so happy with the service,food and price!!! Would definitely recommend!Staff so friendly and helpful food was delicious 10 out of 10.

Visited the pub today with my son on his day off and made the most of the BOGOF Burger deals. He had the 'Smoking Jack' Burger with Mac & Cheese on his fries and I had the Double Daddy Burger with Mac & Cheese & Bacon on my fries. weather was sunny at times although when it's behind the clouds a little chilly. Anyway food was a hit drink were great and Jamie & Milan very polite and friendly as always. Can't wait for inside service again...

Let’s consider what we have all been through this past year and a bit. We have all been so desperate to get back to normal and that includes getting back to the pub! Well, it’s been worth the wait!! Clear and easy to follow COVID guidelines. Welcoming atmosphere, especially from Paige, who, bless her looked cold sitting out on door duty!! But a warm welcome nonetheless!! Certainly glad to be back!!

Outstanding service.. defo will be returning to this fine establishment, no faults at all food was spectacular pub was emaculate. Highly recommended to service. I'd like to give a big thank you to Jamie who mate our stay at the monkhams most enjoyable.. again I definitely will be returning.

Unhappy CUSTOMER SERVICE, Jamie was very rude and unhelpful, in my job he’d be fired.Mark was insulting and unhelpful (vikki will be made aware). A loyal customer lost. Very disappointed as I’m a green king loyal customer and will not be returning due to the abuse. Would appreciate a cctv review,refund and apology.

Tried the Monkhams today, first time for many years, greeted by Jamey, very nice helpful chap, made all 4 of us welcome, lovely beer, good atmosphere, all boxes ticked, could not fault it at All, nearly as good as THE UNICORN at Clayhall, comes a very close second, will go again for sure, THANK YOU .

Very poor experience due to the male host. Seated at a table after almost 2 house he rushes over to tell us to abruptly leave as he needs this table back, I explained we just ordered more drink and dessert and that they have 6 other empty tables around us! He told us our reservations was only for 1.5 hours but he seated us and never explained this and said we could have 15 min more. After finishing our drinks and dessert (25min extra) he again tell us we need to go! All other 6 tables still had no people seated at them yet so why did he need this specific table? Worst experience ever, this guy should not be in a customer facing job as he was extremely rude with no common sense. Definitely he is a massive letdown to this business as we will not be going back.

Had a lovely meal. Clean tidy restaurant. Great service, happy helpful staff and all very COVID safe. Thanks.

We came for a quick Sunday roast with my partner. We were greeted by a man who asked us if we booked a table. (He didn’t seem to be in a very good mood to say the least) Answer was no. Then he sat us at a table right next to the toilets when the pub was nearly empty at 20.00pm.We placed an order for 2 beers and 2 burgers. Burgers came out in about 2 mins which makes no sense cause it would have taken longer that to grill. Buns were cold and patty way too greasy. A bar staff came to tell us they didn’t have what we ordered. We then asked for a different beer. Two mins later they came back to inform they didn’t have that either. We ended up getting beers that are cheaper than what the original order was and no one came to inform us. Even when we had to get an extra beer because we weren’t happy with what arrived they made us pay again. Real shame!!!!We’re locals and wanted to try the pub for the first time. Very disappointing. I did like the mac’n’cheese chips though :-)

Had a banging combo today!! Hats off to the chefs🎩 Super quick and as I don’t like breaded mushrooms I got given extra scampi bits which were perfectly splendid. Lovely atmosphere and great people.

Met by very friendly front door host who explained the current covid-19 procedures effectively but very politely. Very easy to order from the table via the Greene king app. Fast service, food nicely prepared and presented. Excellent value for money. Four very hoppy and satisfied customers.

Popped along for some food and beers. Nice relaxed atmosphere, pleasant staff and the meal. Music was in the background and not to loud.

A nation chain, Hungry Horse, pub with food. Comfortable surrounding. Food is average with a good price. Service was good and friendly.

Went in for lunch with an old friend and a catch-up. Starters was nice, mains came out whilst still eating which was sent back. When it did come back out was dried. Quick chat with the Manager and she immediately got the problem rectified and was very polite and professional. Our server (Young lad) very polite and friendly nothing too much trouble.

The food is terrible! anything that is fried is soaked in grease-oil! from kids menu chicken came raw pink inside! salad dry and dirty... i mean its a horrible place and also stinky inside.Drinks came warm.We have been here 7 times and each time it is worse that previous.We live near by so we always hear them at 00:00 night them recycling glass bottles :(

Service was fine for drinks, but main meal took over an hour to be served. The wine and prosecco was warm, which we didn't enjoy. Food was fine and everyone enjoyed it - when we got it.

Me and a few friends came in yesterday to have dinner and a few to drink. The service and staff were lovely but the food was god awful, Chicken barely cooked and the steak was ordered rare and came out well done. We left the pub shortly after and ate else where which is a shame because the staff were brilliant.

Very nice atmosphere in the beer garden pub run in a good manor clean and respectable staff. Would highly recommend having a lovely quiet meal for a reasonable price

I have visited loads of Hungry Horse pubs but this is the best so far... Everything I have seen that night on a very busy night the pub was really managed well. All the staff was running around doing such great jobs. Rosie is a very lovely young lady who always bought our drinks to the tables very fast, and always kept the garden clean.The managers were outstanding on that night just so professional and made sure everyone was keeping safe distancing (although at first is a bit confusing, but I did get the hang of it). THE FOOD IS YUMMY, and everything is so cheap. I will be definitely be coming back to this pub again. I felt very welcome, also very safe - thank you everyone on that night