The best restaurants serving American food in Medway South East

Don't be fooled - this is not a hamburger as we know it. What they call a 'smashed patty' is a wafer thin lacework of minced beef that you can see through, containing gristle, about a quarter the thickness of a hamburger. When I asked for 'no cheese' the waitress did bring a replacement burger but I had to ask for a glass, knife and fork, and serviette. At the end of the meal I paid on their card terminal but they couldn't produce a receipt for me (10% service charge automatically goes on unless you ask for it to be removed). Really poor quality meat, dozy service and they need to sort out their technology. At least the chips were ok. Find somewhere else to eat.

Sadly Quills has gone downhill in my opinion. Owners were rude and patronising. An additional charge of 70p for oat milk in a small coffee is ridiculous. When I raised this, the owner firstly told me that ‘I was wrong and that was for 2 coffees, darling.’ so I showed her the bill showing an additional charge of £1.40 to which she replied well it’s written on the menu, you should have looked!’ I was then told rudely by her partner that Costa charge an additional 99p for oat milk which is not at all true. I happily paid my bill which included an additional £1.30 for a wrong order but didn’t want to make a fuss as the waiting staff are always great and the mix up wasn’t really an issue. It’s a shame when business owners aren’t willing to take on friendly feedback from local customers.

Went there last night, staff were very attentive and accommodating to our order. The wife wanted the Dogs dinner but though the full rack of ribs was to much, so I ordered the breaded chicken starter and asked for it on a larger plate so I could have half her ribs. The dishes came out as asked. For dessert order the Pigs trough which was excellent. Will definitely look at coming again

I'd been wanting to try their burgers for ages due to hearing good things, so perhaps ny expectations were too high. Nothing wrong with the food but I think way overhyped. A tasty burger but not the best I've ever had.

Food was hot and fresh the staff do a amazing job

Visited before going to bowling with my family. Staff were all lovely, food tasted great. Booked to come back in December for a large family get together 😁

Excellent service , friendly clean happy sole will definitely return perhaps there is a buy one get one free day perhaps not….

272 The High street Rochester Kent is a private house, The que and brew is located at the Huntsman Pub 106 Patterns lane Rochester and it is very good food. American Bar-b-que style.

Go most days for lunch. Quick service even when busy. good quality of food. Great customer service 👍

Ordered a McDonald’s breakfast half hour before it ends never received it and was not told that they were no longer doing them, when rang up the manager spoke as if I was stupid for not knowing even though I ordered it before its closed. Dont throw away products until ur customers have received them. Quite frankly not happy

More often than not one's order is missing items. This has happened more times with this store than I can remember. We normally order through Uber Eats but wont again.