Chuck And Blade Burgers in Medway

Don't be fooled - this is not a hamburger as we know it. What they call a 'smashed patty' is a wafer thin lacework of minced beef that you can see through, containing gristle, about a quarter the thickness of a hamburger. When I asked for 'no cheese' the waitress did bring a replacement burger but I had to ask for a glass, knife and fork, and serviette. At the end of the meal I paid on their card terminal but they couldn't produce a receipt for me (10% service charge automatically goes on unless you ask for it to be removed). Really poor quality meat, dozy service and they need to sort out their technology. At least the chips were ok. Find somewhere else to eat.

Lilly went above and beyond when dealing with our order for food and drinks. Always very courteous to us and very helpful with any questions. The food was amazing, very quick service and great value

Excellent food. The burgers we ordered were of a decent size and were delicious. We came with a small baby and the staff were attentive, offered a high chair, helped with the doors etc. Highly recommend.

This was our first at this restaurant. Lilly was amazing, she was kind, had a great knowledge of the products and ingredients. She was polite and made our experience welcoming. Thank you.

Very disappointed!! We went with very high expectations but were extremely let down… we had their trashy tray… the signature burger, the Charlie was bland (completely no taste at all), the chicken tenders were also very bland and the garlic mayo was awful!! We both came out and said it was the worst burger we’ve ever had! Such a shame as we have heard such good things from people previously. We must say thought that the service was very good and we loved the cheese pot!!!

Absolutely stunning meal in the Rochester branch. The food was gorgeous and the service was brilliant, James was very attentive. I brought a family member over from Ireland to try these burgers, out of this world! The gravy is the best I’ve ever tried. Thanks James, we will be back

Gorge was a really Good waiter. Very kind, chilled and very quick. Good service and very good food! I would totally recommend this place, if you want a good and decent burger.

Great food spot, had an amazing experience especially from Tide she was very helpful and the other staff members that were there

Tables were sticky Floor was sticky Service very very slow Waited 40 minutes for food They prioritise Deliveroo so people collecting food while we waited for ours When food came it was very poor Everything Smothered in so much sauce it was unpleasant Scraggy burger again smothered in horrible relish Basically a pile of mush Could not eat it so we paid and left Never going back

Daughters family meal for her 18th She had emailed in July asking to book and did we need to pre order for a family of 12 that was ignored! My husband then also emailed asking pretty much the same..again ignored ! Table finally booked by us going in there. On the day my husband phoned to ask if we could bring her cake to which they were more than accommodating. We arrived No table ready in fact they asked 3 gentlemen to move from a table that was ours, we then had re arrange the tables to seat our family….embarrassing in front of everyone! The 2 young ladies serving were excellent and this review is not a reflection on them. After a wait of over 20 minutes we finally ordered, half the table then received their drinks followed shortly by their food whilst the other half remained drink-less despite it being on a tray at the bar ! My husband had to ask for the drinks to which this point we were over half an hour waiting. When the food for the other half finally arrived it was as always tasty and excellent. I do not believe that take away orders should prioritise those sitting in to eat which on this occasion as well as another it did ! In house diners should not have to wait over take away orders. There needs to be additional staff and the kitchen should be more organised. As previously said the 2 young ladies did not stop all evening and the problems in house are due to poor organisational and management issues. The whole experience took the edge off what should have been a special family evening. We have been huge supporters of Chuck and blade since lockdown before they opened. Recommending to all and visiting regularly….which is why this has left us upset. We will continue to visit as we support local businesses and cannot fault the food , however issues need to be and should be addressed.

Tried to go with my 9 year old disabled son for a treat for doing well at school, we were refused entry because he has an assistance dog. When I pointed out that people with guide dogs and assistance dogs cannot be refused entry under the UK discrimination act, I was told that they don’t care. Avoid this bigoted establishment.

Hi all, Having offered to buy lunch our daughter suggested we visited Chuck and Blade burgers in Rochester. I selected the Fiery Fagin and the Cluck Norris burgers, only to take advantage of the 2 for 1 Tuesday offer...... 🤔.........and I was really hungry! 😁 A very pleasant young lady brought out my wife and daughters meals but the look on the face of the waitress when she arrived at the table and realised that these 2 enormous, fantastic looking, juicy burgers with substantial amounts of fillings encased in their soft, fresh brioche buns were just for me was a picture. Well,.... at nearly 59 years of age I've eaten a lot of burgers. Some have been really good,some mediocre, and some have been really bad. Without any doubt, this was the best burger meal I have ever eaten. My burgers were moist, juicy and flaversome and tasted as good they looked. All of the accompanying fries and marrowbone gravy were fantastic too. Everything was cooked to perfection. The staff at front of house were pleasant and attentive and hats off to the chefs, hidden away, who did a great job. We really enjoyed our whole meal and most certainly will be visiting again.

Birthday surprise I went for the second time to celebrate my grandsons birthday. He seemed impressed and everyone else seemed happy with their choice. My grandson even got a complimentary milkshake which was a touch.

The food was to die for and the service was fantastic. This was easily the best food we had in Rochester and I'm genuinely sad we won't be able to go back.

Filthy toilets,, floors terrible, tables sticky, staff need to tie their hair up!!! Awful music. Forget going, however the food is great and you may be better ordering for a take away. Hope the kitchen is cleaner than rest of building though......!!

I was visiting Rochester with work, and went to Chuck & Blade before heading home. Really lovely building on Rochester high street, amazing service from the staff and the Best Handmade Burger i have ever had

Our server was Megan, great person, great service going back again soon! The Biscoff alcohol milkshake was the best!! Andrew

First time going chucks and it was honestly a very great experience, the food, service and the atmosphere were perfect. Megan was a great server as she made everyone feel at home and had a great attitude. The entertainment on the telly was also great who doesn’t love watching motorbike compilations. Will definitely visit again

Popped in here for lunch and was very impressed. Good value and the quality of the food was spot on. Staff were great, professional and friendly but the food was the standout. Planning to come back for our work lunch/meeting

This is the first time we ate at Chuck n blade. 27/ APRIL We loved the new premises . We were greeted by a lovely lady- sorry forgotten her name but had piecrcings. she was really helpful brought over our food . She came back to see what we thought of the food-too which was nice. we must admit it was soo tasty. I orderded chicken without the bun with lettuce and chips husband ordered burger and chips which he could.nt eat. Then Lilly another lovely lady who mentioned to us there were other chuck n blades around because we asked are there others she was very helpful too . Having worked in retail for most of my life i am always looking for places to eat with great customer service with great food - this is how restaurants should be . Thank you so much for chuck n blade for such a lovely end to our afternoon

Have been to many burger restaurants over the years and this one is definitely up there ! As a veggie it can be hard to find good options when eating out but here there was plenty to choose from and tasted delicious. The service is fast and friendly too. Thank you to our server Kiera !

Walking through Rochester high street to decide what to eat come across your restaurant and thought we would try it . We were greeted by meagan Who talked us through the menu we can honestly say it’s the best burger we have ever had and we definitely we be back wouldn’t hesitate to recommend

i went to the rochester restaurant the other night with my family and i have to say it was delicious, i ordered the big charlie and the spicy fries and it was unreal, the music was great and the staff was so nice and friendly, my waitress millie was amazing she was really polite and very helpful and made the evening more enjoyable, we 100% recommend and will definitely be back soon

Headed to Rochester to check out the charity shops and needed a quick bite. Went in not knowing g what to expect. Pleasantly surprised! The menu is great with plenty of choices. Got the sharing platter (not the actual name) and it came with 2 burgers, loaded fries, chicken strips, halloumi bites and a shake… for just over £30!! We were completely stuffed after. Burgers were good but that shake was amazing! We’ll be back if we’re ever that way again 🍔🥤

Amazing place, really great food, service was world class. Emma, the manager was really hospitable. Will definitely visit again.

Had a great first time at chuck and blade, served by the lovely Lucio. Very attentive and the food was incredible! Highly recommend.

We have a Chuck and Blade in Maidstone but have only had take-away so with us going to the cinema in Rochester, it was perfect to drop in for lunch and experience a dine in Seated quickly by our server Rachael who was great and attentive but not over the top. Both mine and my wife’s food was delivered quickly and was fantastic! Totally recommend the halloumi sticky fingers Overall I think a meal for two with drinks under £50 in today’s climate, especially when it’s as good as this one is really worth it. If I’m in Rochester again I would definitely go back. Thanks Rachael and keep up the singing to those banging 90’s R&B tunes!!

The food and staff is amazing! Our server even offered her choices on the menu which helped us decide! Must visit!!!!!!!

My friends and I enjoyed an excellent evening meal at Chuck and Blade Burgers. The burgers were a vast improvement on the usual chain restaurant burgers. The flavours were refreshingly original and all burgers on the menu were individually prepared and cooked. Our waitress was Rachel, who looked after us very well throughout our visit.

Amazing food and great service. Regularly checked on to make sure everything was right with our food. Food came out quickly and is simply the best burger in Rochester. Visited multiple times before and always keeps us coming back. You have to check this place...

Food was delicious and Emma, Lucio and Megan were fantastic. We had two chicken burgers and some tots which were really yum!

Unfortunately we had poor service. On arrival we were meet pleasantly, We asked for a table for 5 she offered the table by the door which I didn’t want to sit at because of people in and out, draft etc plus just eat drivers in...

Fabulous lunch. Great welcome and service from our waitress. Good options and varieties. Delicious food and drink. Highly recommend

Best vegan burger I’ve had since turning vegan 15months ago. My family really enjoyed the cheese burger and chicken tenders. Best eatery on the high street top service from Lucio - thank you

First time here it was worth every penny Prices were good value and we enjoyed it very much Will definitely be going again 👍👍👍

Hands down best burgers in the UK, the routine get better every time and whether I'm here for breakfast lunch or dessert Chucks never disappoints. Emma always provide the best service and the flat whites

This spot is great if you want a burger they are also very nine the milkshake machine was slow so they gave it to us free and the burgers where so good

Popped in the other day to try the new special the burger was delicious but the buns have changed for the worse I hope they go back to how they were.

Thank you to Rachel and the Chefs for a fantastic meal and service. My Daughter absolutely loved it. 22 of us and the food came out hot and all together. Everyone walked out with full bellies & a smile on their face. Will 100% be...

Really nice atmosphere. We had the pleasure of being served by the lovely Rachel, who was extremely pleasant and very helpful especially as it was our first time there, she helped us make a great choice. We had the ‘Trashy Tray’ which I would definitely...

They have a foot-long mozzarella stick. Need I say more? But I had a great time all round. Good food, lovely atmosphere. The waitress Millie who helped us was really god with our toddlers who were getting a bit rambunctious. Definitely plan to go back!

Wow! The best burgers! Not from the area but this place was suggested to us and I’m so glad it was. We got the sharing platter for 2 and couldn’t finish it. Best burger I’ve ever had. Will be back!😍😍

We had our valentines dinner here, the vibes were lovely and the staff were all very welcoming and friendly. The food was very tasty with generous portions. Our waitress Rachel was really friendly, helpful and attentive. I’d recommend a visit if you’re in the area.

Been before...and as before, never fails to deliver. Great burgers...you'll have trouble finding better IMHO. Service was great too from Rachel. It wasn't very busy at the time, but I'd imagine if place was full with the music that's played in background it'd be a great vibe too.

I've been few times now, tried something different every time, and everything so far has been fantastic, this time Millie looked after us, she was brilliant, this place is my new go to. This time with the family, last time with friends. Nice decor and...

Lovely food and lovely service! Ordered way too much food but was unreal. Rachel (our waitress) was really attentive too. Can’t wait to come back!

I came for the Mozza-saurus Rex and was not disappointed. Food came in 10 minutes and went down in 5. Compliments to the chef, BOSH! Excellent service from Emma and Lucio

Absolute spot on grub from Drew, Steve, Charlie and the kitchen team, food came faster than ever considering we had ordered an absolute feast for the eyes (one trashy tray and 2 limited editions) The mozzarella stick was fantastic and the size was better than...

What I experienced today with nothing less than a stunning display of culinary excellence. Emma, an English rose, a sweetheart, fulfilled our order promptly, with a quality of service unbeknownst to the common man, delivering us cuisine of an exquisite standard. Lucio, adapting quickly to...

Excellent service, our waitress Rachel was very friendly and welcoming and explained the menu to us as it was out first visit. The food was exceptional and would definitely recommend this restaurant to friends and family.

Service and welcome excellent Food brilliant and I am not the biggest burger fan. The halloumi burger was delicious and the Truffle fries scrumptious. My partner enjoyed his burger too so we will definitely be back and will recommend to others Thanks

Served by Rachel who was lovely and friendly, we have previously been to other locations and this far exceeded those! Definitely come again!

Visited here for the first time with family. Was a little late to our booking but staff were really friendly and accommodating so it wasn't an issue. We were served by Rachel, who did her best to make sure we were well looked after and...

I would obviously come back for the delicious food however, Rachel our waitress is a credit to the company! She was friendly and polite but funny. She definitely brings a brilliant energy! Will be back for the food and Rachel - she is a legend

We like to visit Rochester a few times a year for its Old High Street style. After our last visit we struggled to find somewhere to eat so this time did our homework before coming. Chuck and blade looked just the ticket as who doesn’t...

Love this place! Been going here for years. Went last night for my dad’s bday meal and it was perfect. Rachel our server was lovely and helped make my dad’s evening special. Food as always was amazing and milkshakes to die for. The new venue...

Racheal was amazing was here for my partners fathers birthday and everything was perfectly timed with cake at the end etc. Food came out quickly and was hot and tasted amazing. Will defo be coming back 😍

Another great meal at Chuck and Blade - and fantastic service from Rachel and the team. We were a large party with 5 adults and 5 young children but they went out of their way to accommodate us and all the food came out together...

Honest review…… as I’m writing this it’s my 26th Birthday….. and I must say that was by far one of the best burgers/meals I have ever had!!!!

Lovely vegetarian options on their burger menu. Great food and great service from Denise at Walnut Tree. Will be going back again for sure.

Some of the best burgers we’ve ever had! Food was amazing and great selection, nice to see tots on the menu 👍 Definitely book as it gets busy, we were lucky to be seated. I think they were a hit overstaffed as the service was...

Been coming to chuck and blades since the little bar at the end of the high street, best burgers we’ve ever had. Come here all the time!

First time visiting Chuck and blade since they had moved to the bigger restaurant, we had a lovely evening. The new place is well decorated with lots of space, staff were friendly and helpful. Food was delicious (as was the milkshakes) and an extra bonus...

Food was delicious service was great. burgers were cooked to perfection, poutine was tasty. Milkshakes where also tasty. Now that they have a bigger restaurant it's nice a roomy, but still has that cosy feel. Eaten from this place a few times and the food...

Chuck and Blade Burgers Delivers Excellence: Quick, Tasty, and Perfectly Set. Nestled near Rochester Cathedral and Castle, it's a top spot. Special thanks to Millie and Jess for stellar table service. Simply awesome!

Really friendly, helpful staff and the food was delicious. A good choice of milkshakes and burgers, including specials. The staff checked everything was OK and the service was quick and efficient. The only negative I have, is that upon needing to use the toilets at...

Lovely atmosphere and staff, food was very tasty and leaves most local burger places behind. Great selection for vegetarians and child friendly! Highly recommend!

Great burgers! Great service, special thank you to Rachel who was amazing!!! Definitely would recommend

It was our first time visiting Chuck and Blade, after hearing good things about the food, and we certainly weren't disappointed.However, the real stars of the show were the staff - Rachel, Emma and Tia. We were seated immediately by Tia, who gave us our...

As a student I’m always looking for comfort food. Hands down best place to go, always quick service, lovely staff. If you want comfort don’t go anywhere else

Best milkshakes about! Had a lush sit down milkshake on Friday evening. Staff where friendly and attentive and we enjoyed our little break there. Thank you Rachel and aysha? For putting my daughter at ease and making the experience more enjoyable.

I got such a nice dîner here. Perfect food nice music and Rachel was so kind with me the french guy solo at the bar. I recommend it to have a tasty smash burger

Had a great family meal here. Food was delicious and service from Rachel and the team was excellent. Will definitely return

Was served by Rachel and she was so helpful and I received an amazing level of customer service. The burger was so delicious and I would most definitely visit again.

Myself and a friend were out for a few drinks and a catchup in Rochester High St on a quiet Monday evening. As the evening got later, we started to feel hungry, so popped into Chuck & Blade opposite George Vaults. On arrival, there was...

High-quality burger. Big portion of chips. Interior is modern. Great service. Our favourite burger place.

Disappointing, made this booking two week prior to attending and advised that I have coeliacs disease - allergy menu is available. Arrived to be told they had a busy day and could not allow me to eat any burgers due to using the same griddle...

Best burgers in town. Great bubbly service, from Rachel, Bella and jess.. for a very busy night, we felt very looked after, Always love to eat here, highly recommend the place and it's staff

After hearing such good things from friends about this place my wife and I decided to give it a try today for lunch in Rochester. If you like good quality burgers then you won't regret this place. Amazing food in a nice clean environment. Even...

Fantastic food. Well presented and lovely and hot. Service was on point and with a smile. Enjoyed by all. And love the deal 2for1 on Tuesdays on all burgers.

This was my first time trying one of the burgers , it really was very tasty as were the fries & the loaded tato tots , our server jack was such a great guy, really friendly & a credit to the resturant ! Well done...

The positives are food was excellent, great service and friendly staff . The only downside was seating not very comfortable and lack of wine glasses, other than that it's worth a visit.

Chuck & Blade Burgers serve a range of burgers of the smashed variety and various chicken options. I'm not a fan of smashed, but within that constraint my order was delivered as requested. The chips/fries were good. This place is not really trying to cater...

Was blow away by the quality of the food and they catered for our group so fast. This is better than you could expect, staff great, food great, and omg the milkshakes would leave more stars if I could!

Awful service, long waits, music too loud, staff ignore customers, food not great, vegan options very poor and badly presented with little in the way of garnish.

Read some great reviews so came down to try! We surely must of came on an off day as we waited 24 minutes from being sat down before someone came to take our order! The burger came and it was as dry as anything!!!! Awful!...

I very rarely do a review but wow that was epic! The burgers were amazing, I am not the biggest burger lover but was incredible. My husband and son are burger lovers and husband went as far to say it is the best burger he...

We’ve been to chuck & blades a good few times now (as well as visiting the one in Canterbury) and it never disappoints. The food is banging and definitely cures your cravings for a decent burger! Will always recommend and will always visit when we...

If you like a decent burger & ‘loaded’ fries, this is your place! Best burger I’ve had a years! Highly recommend! Will 100% be returning!

Come here a few times and can say its quality hasn’t dropped. Amazing food with a lovely atmosphere. Burgers are always fresh and regular new recipes keep things interesting. A big shoutout to our waitress Emma. Despite being super busy, she made sure we was...

Amazing food, great ambience, lovely service, local family owned restaurant. A really nice treat….and not just another burger place. I will definitely be back!

Visited on a Sunday lunch time, very varied menu, vegan, vegetarian options, amazing milkshakes (alcoholic milkshakes!!) great portion sizes and value for money!

Amazing burgers!!! The food is great, staff are very friendly and attentive. Our daughter loved the kids meal and my wife and I had the trashy tray, which was incredible.

Fantastic burgers, always the best, can’t wait to try your other restaurants, keep it up! The juiciest best burgers around with the best menu

I have ordered so many times from here and the burgers are my favourite!!! Will definitely be back best burger I have ever had

The food here is amazing! It came out so fast and our server, Emma couldn’t do enough for us, she made sure that all the food and drinks we ordered were okay and even offered to pick out a few things off the menu we...

Amazing food, and even better customer service! Been a few times and haven’t been disappointed.

Great burgers and even better milkshakes. Expensive but worth it. Great quality and taste. Will go again

We ate here on a Saturday afternoon, having been looking forward to trying here. It was disappointing from the moment we walked in. The waitress that greeted us was rude, the food was cold, average tasting at best and the chicken tenders were over cooked...

We were a party of 12, took 30 mins before we were offered drinks, ignored for a further 30mins to place orders. Burgers were just ok, certainly nothing special. Very poor vegan options for our 2 of our group. Tables not cleared of coke cans,...