The best restaurants serving American food in County Durham North East

Not a good experience. We booked Sunday dinner for mother's day and I was called a few days before to see if we had any accessibility needs as we'd been seated upstairs. Nice to get a call but no explanation that whilst some of the upstairs area overlooks the restaurant, the seats at the back have little to no view. On arrival we were shown to our table at the back, clean and tidy but felt detached from the restaurant. Very little view and none of the atmosphere. The waitress was friendly and attentive. Food was not good. My son had a burger which he said was very "grissly", half of the beef on my dinner was fat and my daughter's chicken looked undercooked. This was replaced but the replacement looked only just done too. The restaurant said it was due to being cooked on the bone and wasn't underdone but it was extremely unsightly and off putting. The vegetables and sides were to be fair, very nice. My wife described the cauliflower steak as "fine" but expected a better vegetarian option considering the type of restaurant. Just a bit of a dull option (roasting or garnishing it in some way may have perhaps helped). Deserts in fairness tasted very good but presentation was effected by being carried upstairs as the ice cream had begun melting and had slipped off. The gravy on my dinner had sloshed round the plate too which again didn't look great. I mentioned my disappointment as things were being cleared and was told it would be fed back to the kitchen. We paid in full and left, not wanting to complain in front of waiting diners at the front desk. I contacted the restaurant to complain by email. They were quick to respond and said they would try to address the issues we had in future. They offered us a 50% discount on food if we were to open to trying a Sunday dinner again but we would not want to currently. I don't write many reviews but unfortunately due to being so underwhelmed, disappointed and off-put by our visit felt I had to share it. For a world renowned chef-led restaurant in such a beautiful historic building its such a shame it didn't deliver.

This is a great place for a young child's birthday party, and the staff are very helpful when asked. A big improvement though, would to be greeted on arrival, or to have signs showing which area to go to for the party. It's a huge place, so would be better not to have keep asking for assistance. My son enjoyed the laser quest and bowling though, so overall an enjoyable day.

If you like your coke chopped and sniffed rather than in a glass then it’s ok. Frequented by every low life in the area with regular late night fights outside. Was ok when it first opened but now no decent people go

Grease is the word. It’s like they made a burger then decided to dunk it in a vat of oil. Slopfest. DNF. You have to choose your sauce and salad with the burger, which is a trend I am not on board with. The fries were like the old king fries at BK, but unsalted. Desserts are nice.

Excellent customer service. Staff hardworking. Best wetherspoons pub I have been to. Staff clear tables promptly and keep tables clean ready for next person. No having to ask for table to be cleared and wiped down as happens in other Wetherspoons pub.

Excellent place to stay , fantastic staff very helpful.. Very close to main town Fab breakfast Very well presented and very clean and tidy .

Not effen open yet! I don't mind if it's listed on the map, but then absolutely make sure the hours are correctly listed as *closed* - is common sense something that doesn't exist within Google maps??!!

You don't expect too much from KFC, greasy but tasty. The St Helens branch seems to disappoint even with low expectations. The chicken is usually just about cooked, to a rubbery consistency, and the breadcrumbs are soft and chewy. Save yourself the grief and use the Widnes KFC; it is much better.

Excellent food and great service

So this is my forth time I've ordered from mcdonalds in dalton park to my home address I have countless wrong right the driver parking on the other side road to even giving me the wrong mcdonalds this time I have ordered I big mc medium fries looked in the order no fries I am getting sick of this now you really need to sort it out

Service is appalling waited 35mins in the car park , you never get your food at the window , always told to wait in the car park. The menu board is right next to the intercom so you can't see what you want to choose till your right ready for ordering. Never know such an appalling service for fast food

Mi pedido tardó más de 30 minutos en hacerse y se sirvió frío, una vez que comí mi comida alrededor de 20 minutos después estaba escupiendo constantemente. Terrible experiencia. No recomiendo.

Totally overpriced and mediocre 3 small chicken mini fillets £6-49 £2–16 each bit Probably 1/3 of a small chicken breast in meat… Its stupid The mini fillets are worth £1-50 each tops …