Bar + Block Durham in County Durham

I got told 20 mins when ordered, 40+ mins later... it arrives, partially cold and soggy with an item missing.

We both ordered the Vegan burger with large fries. Was a bit shocked at the price but this is famously a chicken place so understand that a vegetarian option would be more expensive. The shocker though is that the food is tasteless and incredibly dry, hair nets are not worn and bearded blokes have no face coverings and the eating area did smell of urine. I wasn't sure if this was coming from the toilets themselves or whether or not a young child had recently had an accident and the floor hadn't been adequately cleaned. Either way sitting there with that aroma filling my nostrils while eating an overpriced tasteless dry burger and watching the bearded geezer prepare the food left me feeling disgusted.

Visited KFC today and was really disappointed with the service. Luke spent most of the time chatting with other staff instead of focusing on orders. My order—just two items from the Saver Menu—took over 12 minutes to be handed out, even though it was ready. Meanwhile, drive-thru orders were being prioritized, with staff rushing to get them out while ignoring customers waiting inside. Other customers were also left standing around while staff stood talking. Really poor service, especially when the delay was completely unnecessary. Wouldn’t recommend if you’re in a hurry.

PARKING AT HAND Had a little 1 night away, and wow what a clean nice hotel stay, very friendly and welcome, rooms are lovely, everything you need.. then had breakfast the next morning June who works there is a pleasure, very friendly, caring, and bubbly person, makes you feel so warm and welcome, and cezear (sorry if name wrong) made the most beautiful breakfast, June deffo topped the stay off with her personality! i already can't wait to be back! ❤️❤️

Grease is the word. It’s like they made a burger then decided to dunk it in a vat of oil. Slopfest. DNF. You have to choose your sauce and salad with the burger, which is a trend I am not on board with. The fries were like the old king fries at BK, but unsalted. Desserts are nice.