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3.9

Based on 28 opinions finded in 2 websites

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Nº 1045 in 1489 in County Durham

Nº 20 of 32 American in County Durham

CUSTOMERS TALK ABOUT DISHES WITH..cheese
Score

comment_iconOpinions

Grease is the word. It’s like they made a burger then decided to dunk it in a vat of oil. Slopfest. DNF. You have to choose your sauce and salad with the burger, which is a trend I am not on board with. The fries were like the old king fries at BK, but unsalted. Desserts are nice.

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Dollar Reviews . 2024-02-23

MORE AT Google

Made the trip from Newcastle today, just to try these burgers and we can honestly say it was well worth it! Burgers and fries were unbelievable! Massive portion size also! We got two big cheese burgers and fires, halloumi fries and chicken goujons and everything was 10/10, especially the honey mustard sauce that was chefs kiss🤌🏻, matched perfectly with all the food! Burger was absolutely dripping with cheese and bacon! Also offered a doggy patty for our pup! Safe to say he was drooling over this and thoroughly enjoyed ever bite! 💙. Highly recommend to anyone!

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Carla Louise E . 2024-02-04

MORE AT TripAdvisor

Made the trip from Newcastle today, just to try these burgers and we can honestly say it was well worth it! Burgers and fries were unbelievable! Massive portion size also! We got two big cheese burgers and fires, halloumi fries and chicken goujons and everything was 10/10, especially the honey mustard sauce that was chefs kiss🤌🏻, matched perfectly with all the food! Burger was absolutely dripping with cheese and bacon! Also offered a doggy patty for our pup! Safe to say he was drooling over this and thoroughly enjoyed ever bite! 💙. Highly recommend to anyone!

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Carla Louise Ellitson . 2024-02-04

MORE AT Google

Shocking customer service. We ordered online and almost £50 was deducted from the account immediately, to then receive a message saying order unsuccessful. Rang the store to be advised they could not cope with demand this evening and would be unable to fulfill order. Advised they had taken the money and told I should receive a refund in up to 2 days. Restaurant should not be accepting new orders online if they are unable to meet demand let alone deduct cash from customers knowing they are unable to fulfill.

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N C . 2024-01-27

MORE AT TripAdvisor

Unreal. We ordered 2x Chicago toon meals, which is 2 smash patties, marinara sauce, pepperoni and mozzarella in a brioche bun, with skin on fries and garlic dip. Food was piping hot on collection, burger juicy and chips soft inside, crunchy outside. It was simply divine. Would’ve loved if this meal deal included a can of pop, but you can’t have everything! Will 1million% be ordering from here again in the future. For £23, this is spot on priced. Thank you!

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Billie . 2023-09-17

MORE AT Google

EDIT, The food is unreal but front of house staff are absolutely clueless, don’t have a clue what’s even going on. Thank you for the reply and the first time we went we got given the wrong sources and one of the ladies couldn’t tell the difference between chilli and tomato witch i understand is just an accident but the second time we drove an hour and got told we could order at an hour later so we waited and went back in and we got told it would be another hour and a half and the woman told us she sed to order then witch see never cos we would have done totally appreciate the reply and can imagine it’s due to just opening and training staff

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Len Donegan . 2023-09-16

MORE AT Google

First time we have had food from here and we weren’t disappointed. Food arrived hot, fresh and early. Delivery driver was spot on too. Will definitely be ordering again

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JoJo Schofield . 2023-08-19

MORE AT Google

Wow!! I tried this place for the first time a week or two back and I was not disappointed at all. The choices of burgers are amazing and the loaded fries mmmmm!

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Ben Anderson . 2023-08-10

MORE AT Google

Food was absolutely spectacular. It was our first visit to smash shack tonight and I must say I was not disappointed at all. We got the shack share box, which consisted of 2 burgers bacon cheese loaded fries chicken goujons, chilli cheese bites and mozzarella sticks. The value for money was second to none. The punctuality was absolutely spot on. The service was spot on. We will definitely returning to smash shack. Well done hats off to you 🙌👍

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Adam Crake . 2023-08-05

MORE AT Google

I love this place.. the menu is constantly updated, which means there is always the chance of something a little different, aswell as the go to favourites,if your looking for a burger you would be hard pushed to find a better one.. you can just taste the quality. If you are prepared to wait just call in and order in the shop, I find its a better experience and there is always that chance of the special. I honestly can't fault it.

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DARREN BURN . 2023-07-30

MORE AT Google

Best burger I've ever had! Unreal food for the price. Got the El Smasho with the loaded fries. 10/10 fantastic.

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Nathan Stewart . 2023-07-19

MORE AT Google

Hands down the best burgers I’ve had, can’t fault the staff either always pleasant to deal with. Highly reccomend!!

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Morgan Wotton . 2023-07-19

MORE AT Google

Best smash burger I’ve ever had! Milkshakes are amazing too!

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Cassie estlin . 2023-06-26

MORE AT Google

Absolutely ridiculous how good this place is, felt like crying it was that good, ordered this off Uber eats and came steaming hot, unbelievable

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Leo Harkin . 2023-06-11

MORE AT Google

I tried "the Nut Job" burger from the specials, and also the Buffalo Chicken Loaded Fries. It was one of the best burgers I've ever had, if you're in Seaham, passing through or live nearby you must give this place a try!

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Liam Harper . 2023-04-29

MORE AT Google

Absolutely unreal, tried this place tonight for the 1st time and won't be the last the burger is possibly one of the best I've had and I love a burger place. The loaded fries very very nice and the bacon on top just topped off the flavour. Tried a milkshake while I was waiting and that just blows mc ds out the water 🤣🤣 Very friendly staff very welcoming. 5* from me keep the quality guys and you will do amazing.

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Bình Nguyễn như . 2023-04-06

MORE AT Google

Very patient and friendly staff, outstanding food and unreal milkshakes.

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Gary Kennedy . 2023-03-17

MORE AT Google

Just had a burger from here, I have to say it was a taste sensation.... people need to travel to try. 👍🏻

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PD Caterfab . 2023-03-16

MORE AT Google

Have to give this place a solid 9 out of 10...the only reason it's not a ten is I would of liked my chips a bit more well done...dont get me wrong they were still nice just my preference...but the service...cleanliness...shop decor and food (packaging aswell) we're excellent...definitely be back because our lass has told me we will be.

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rob mckenna . 2023-03-04

MORE AT Google

Absolutely outstanding. First time we tried this and will definately be back. I can honestly say that was the best burger I have ever had and the dirty fries were out of this world. Im so impressed.

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Donna Marie Sennett . 2023-02-14

MORE AT Google

Wow!! Possibly the best burger Ive ever had!! Love the menu size!! Quality over quantity 👌 milkshakes are banging too! Highly recommend.

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jay tracy . 2023-02-10

MORE AT Google

Spot on ,hard recommend .ready to collect on time ,great service Burgers were really tasty perfect

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originalimac . 2023-01-28

MORE AT Google

My grandmar is 82 and over the moon with this place I turned up Saturday 21st Jan for lunch timr 3pm for me my grandmar and cousin and we got 1 cheeseburger, 1 hot one burger & 1 piggy fries, the friez absolutely 💯 great, very well cooked very good taste sauces supper, very tasty. The HOt burger was hot* just as wanted very tasty, asking if we would like salad on it was very professional and given the option is something we really liked to have the option. I would recommend 👌 brilliant staff, and services and time cooked, great prices, good portion ideal for a good lunch all fresh food.

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Alice Marshall . 2023-01-21

MORE AT Google

First time going, burgers spot on. Didn’t expect fries with it and just quality. Highly recommend especially the hot one.

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Stuey Dowson . 2023-01-21

MORE AT Google

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