The best restaurants serving American food in Tower Hamlets London

Amazing service, great people, and great food!

The fish and chips was good and fresh. The best place to eat in Aldgate. Definetely should go. There are options on the menu for children.

First time visitor to Hawksmoor despite all the hype around it for years! I was really impressed by the quality of the steaks and the sides which perfectly accompanied the main courses. The atmosphere was relaxed but felt classy and it was a great vibe on a Monday early evening.

Food took a really long time but was made up by our lovely waitress Lilliana, had lovely chats with her and her service was second to none! Thank you Liliana for making the night lovely

Amazing food and really nice staff

The staff were lovely but the food was super disappointing and didn't really match the pictures. Really expensive for what it was. Plus the gluten free bun did not taste good at all.

Gran restaurante. comida muy sabrosa! Abel el camarero era muy atento. cócteles eran fantásticos. recomendaría encarecidamente

It is a beautiful venue with beautiful staff, it must be one of the best locations for a restaurant at Canary Wharf, I wanted to go here when it was launched, unfortunately the first time I tried it was a private function, but I have been in there twice since, the staff are a real asset and very welcoming. There was a DJ on the decks and she was very good. A big shout out to Daniel who was very approachable and talkative, a great asset to any lively team.

Poor service, other tables were looked out for, felt ignored despite making requests. Food menu was good for iftar, filling and varied.

I am writing to express my disappointment with the experience my partner and I had at your restaurant yesterday, where we came to celebrate my partner’s birthday. Unfortunately, the evening was marred by poor service and an overall lack of care from the staff. We arrived at 8:00 PM, looking forward to a special evening, but our food did not arrive until 9:30 PM – a full 1.5 hours later. Initially, the staff seemed to expect us to simply accept the long wait, and for the first hour, we were completely ignored. When we finally approached the staff to inquire about the delay, there was no apology, just a vague mention that they would “check.” At no point did we feel that the staff acknowledged the frustration or inconvenience we were experiencing. When the food finally arrived, the explanation given was that there had been a mix-up with our order. Again, no apology was offered, and at this point, the atmosphere had already been soured. What made it even worse was that other tables arrived after us, ate, and left, while we were still waiting. Given that we were celebrating a special occasion, I had planned to surprise my partner with a cake at the end of the meal. However, because of the long wait, we arrived at 8 PM and didn’t get our food until 9:30 PM. When we received our food, the staff announced last orders, and when I asked my partner if we should order a cake, he rightly pointed out that we would likely have to wait another 1.5 hours to receive it. By then, the birthday mood had completely been ruined. When we asked for the bill, the waiter’s offer of a free starter (£11 value) as an apology felt completely insufficient and frankly, offensive. We came to your restaurant to celebrate, and it was clear that the staff’s attitude showed little regard for our experience. I would have preferred no gesture at all rather than one so trivial in the face of such a poor service. The most frustrating part of this experience was that we could have understood that mistakes happen, but the complete lack of communication, the absence of any apology, and the apparent indifference from the staff made it clear that our discomfort was not a priority. What was even more unsettling was overhearing the staff speaking in a language we didn’t understand while passing our table, giving us looks that made us feel as though we were being mocked. This entire experience was deeply upsetting, especially since we came to celebrate a special occasion. I can confidently say that we will never return to Burger and Lobster again. As my partner said, the customer service here was far below expectations – we’ve had better service at fast food restaurants like McDonald’s. I hope you take this feedback seriously and make the necessary improvements to ensure no other customers have to endure the same treatment.

Good burger and good service, the burger waa extremely juicy and tender. The servers were very sweet and kind. A very nice experience, would recommend.

Food was good, shame there was no heating in the place 😁 made a change to our usual eating out places 👍

The bar is really cozy, the music is pleasant and the service is great. I stopped at the hotel’s bar for a drink and had the lucky to be attended by Janet. Janet was fantastic, attentive and super nice.

Lovely staff all very helpful, and accommodating steak was amazing. Will come back. Server was sandijs.

Went with a few friends to Beef & Birds in Brick Lane yesterday, probably my 3rd time of visiting the restaurant! We all ordered burgers with skinny fries and Korean wings, naga wings and bbq wings. The burgers were moist and tasty, wings were fantastic, loved the food, planning another visit there soon!