Blacklock Restaurant Canary Wharf in Tower Hamlets

Only my second time to a Blacklock but the food is great. The Sunday Roast is amazing and better than you will find anywhere else. Cooked perfectly and the gravy is so tasty. Make sure you have the cheesecake for dessert it is delicious!

Used to go to Ippudo 3/4 years ago and was always a highlight and I always used to leave super full and satisfied.. I lived in the area too and frequented the exact same branch so when I decided to try it again after I moved back in CW recently I’ve ordered through uber eats and what a disappointment. £17 for a ramen that didn’t even have three mouthfuls of noodles in it, the portions are shocking!! The only reason why I’ve given the food two stars is the fact that the broth is still nice. I’ve also paid £8 for gyozas that looked more like jokes.. they were SO TINY. FOR EIGHT POUNDS. Have they changed owners or something? I’m happy to pay £15+ for ramen although pricey, as long as you give me enough to feed me at least!

I entered the restaurant with my partner hoping to have a nice bowl of ramen on a cold autumn evening. We stood by the entrance for about 10 minutes waiting to just be acknowledged by the staff. We would have happily waited longer if someone just came up to us and said something. Anything. Instead we watched as the front of house staff took payments, cleaned tables, set empty tables (it was half empty) and serve food delivery drivers. We stood there, almost in disbelief, until we couldn’t accept it any longer. The final straw was the man waiting in front of us asking for the manager and if he could be seated. The man then said he was the manager and rudely instructed the man to wait in the corner and then continued to ignore all of us. I have been before and had an okay experience and good food, so we were both very disappointed. I don’t think it’s unreasonable to expect the very least from restaurant staff. Say hello, welcome, sorry, I don’t care! Just say something!!

The service was terrible! No menu was offered after we were seated, and when I asked a waitress for the menu, she looked at me but pretended not to see me and walked away. The attitude of other service staff was also very indifferent. The whole experience made me feel uncomfortable. Definitely will not come again!

We have travelled for hours just to get to an Ippuddo, ince every few months. I ALWAYSSSS know what I am going to order. Loveeeee the Hirata Buns: Chicken Katsu & Spicy shrimp and the Inferno Chicken Don. Yummilicious!! Can't wait for our next visit.

Excellent ramen, speedy service

Great food, but the staff was not very friendly.

Nice quiet spot on a Wednesday evening for a birthday meal with my son. Friendly and attentive staff, menu and food once arrived explained with ease. great cocktails! Our food arrived quickly and we were impressed with the quality.. Both agreed we would certainly be back, very enjoyable evening spent at a lovely restaurant. The complimentary dessert & shots were a welcomed surprise, appreciative of the birthday treat!

Went for lunch with my family Saturday afternoon, the food was absolutely fantastic a real treat for us and the taste we won't forget. Fiver for a glass of there own IPA brew!! In canary wharf!! Everything was great the guys serving us were professional and polite and knowledgeable and quick as....we will definitely return. Thanks

It was tasty, huge portions and nice atmosphere

Overall the food was pretty limited but it was a 7/10 for me. I did take a little while to arrive but it was alright, Your greeted with a very big welcome and a smile! The drinks where amazing and came out immediately! It was good value for money and I would DEFINITELY go there again

Evening meal before heading off to the Abba Arena. Food was excellent. Very good at taking care of my wife's food allergy - Coeliac. Service was great with a good atmosphere for 1845 in the evening. Would recommend.

My my my!!! What a hidden gem! This place took me by surprise! The team are so friendly. Big shoutout to Dave who recommended the ribs. He went the extra mile and printed out the receipe for me. They were immense! What a legend thanks for making our date day so memorable. Would highly recommend!!!!

Good food, shame they do not do the inferno wings anymore.

One of the best ramen in London, exquisite. The place is beautiful, the staff's attention is very good and the price is reasonable, you couldn't ask for more!

Reliable for a quick dinner, tasty enough food, quick and efficient service and cold beer.

The food there was great, we weren’t disappointed. The service however could be much better. We were sat at the counter and given menus but nobody came to take our order. We called a first waiter who told us to “wait a sec” and never came. Another one told us to wait, came, and as we started to order called his colleague to take over, which was pretty rude.

Takes forever to even get the attention of the waiters to come to take my orders. Takes forever to get the bill. Always happens. Heavily under staffed. Great food though

I came to Ippudo to have dinner with my pregnant wife. I finished my ramen but she only eat a third of it. We ask the staff to take away and we got told that they don’t do that with Ramen. It’s a strange policy taken in consideration that I paid for the Ramen. I’m disappointed. Is this store policy? Did I miss where it’s advertised?

Just wanted to share that we had a lovely experience at Ippudo! The atmosphere was warm and welcoming! Our waiter, Francesco was a true gem! He was friendly and funny and made sure everything was great! Thank you so much Francesco! The food was lovely me and my friends absolutely loved everything! Highly recommend to check it out❤️

Not good. Always been a fan of Ippudo but the last visit that we had was awful. Food came out so fast that surely everything was pre made - and the ramen was not as good as it used to be. Definitely not recommended

We visited as a group of 4 for dinner, and while the staff service met our expectations, the quality of the food was severely disappointing. The ramen we ordered was poorly prepared; the texture was off, and we had to request a replacement. The once bold and rich ramen broth had become bland and lacked the depth of flavour it used to have. To add to the dissatisfaction, the eggs were served cold on the inside, which was quite appalling. Unfortunately, this Ippudo location seems to have lost the quality it was once known for. Whether it’s due to a change in staff, a deviation from the original recipe, or the use of cheaper ingredients, the overall experience left much to be desired. What was once a place we eagerly returned to for its consistent excellence has now become a disappointment. After the last visit, I am definitely not return again.

Completely overpriced now, recent increase makes it completely not worth it. We used to come frequently, not anymore.

Recently visited this Japanese restaurant with some friends on an evening out. Whilst our visit wasn't a total disaster, we left feeling pretty dissatisfied with our experience. When we arrived, we were seated very quickly, but it was perhaps about 20-25 minutes after being seated before someone came to take our order. About 5 minutes after, the waiter came back to inform me that the kitchen had run out of rice (!!!) and I would therefore need to choose an alternative. When I asked if I could just have my katsu curry dish served with noodles instead, I was told no as they would not change the recipe. We ordered extra noodles for our ramen dishes but these were brought out before the ramen, so we had plates of plain noodles sat on the table going cold whilst we waited for the ramen. This was eventually brought out about 5 minutes later, but both veggie ramen dishes were missing their mushrooms, and tasted pretty thin as a result. Staff were clearly quite keen for us to vacate a.s.a.p. as lights were being turned up before we'd finished eating (bear in mind we waited quite a while for our initial service!) and our drinks were cleared from the table before we were finished, despite there being at least a quarter of my glass of sake left! Overall service just lacked care and professionalism with dishes being just dumped on the table without saying what they were or passing them to the appropriate guests. And finally, our bill came with a mandatory service charge applied just to add insult to injury! The only redeeming feature is that the ramen I had did taste nice, but it wasn't particularly special. The overall experience was ultimately pretty poor, and I won't be returning to this restaurant again.

Service here is just disgusting. Let people waiting for mins and couldn't be sat.

This one's happening in Feb. The stuff there was rude and treated Asian people differently from others. The guy told us to wait so we stood there for 20 min or more, but when white people walked in they can directly choose their seat. It's racism. I don't wanna visit anymore.

The food overall was good, but I would say it's a little overpriced for a ramen place. For 2 ramens, 2 bao buns, and 1 drink, the total came to around £50.

Steak and chips and dessert were top class unbelievable food and friendly staff worth it. I had the bread/gravy unreal flavours will be back to this place and the white chocolate cheese cake and apple crumble were 100% class 😋 👌 🙌

Our experience for a birthday treat was mixed. Friendly, speedy service, superb starter of ribs and nice cheesecake dessert. We were expecting great things of the "all-in" roast. The beef was wonderful but the lamb and pork lacked taste. The gravy and vegetables were good yet the roasties were unfortunately quite dry. So it was ok overall but were hoping for a bit more to be honest.

My friend and I were finally able to dine here on a Sunday having prebooked a table well in advance via their website. We can see why it's so hard to get a reservation as the Sunday roast was the best we have ever had. We went for the all-in sharing platter with additional cauliflower cheese on the side and everything tasted incredible. The meat was top quality and the portion sizes were very generous. Even though we were stuffed we managed to squeeze in some of their white chocolate cheesecake which is scooped out on to your plate table side - it was delicious. Overall, this is one of our favourite restaurants. The ambience, service and food is always excellent. We shall definately be back.

Visited as a birthday treat for my son, based on the good reviews I’d read. I really like the dark wood interiors and the way the building integrates into the bridge pillars. Our server was very friendly and guided us through the options. There was a mess up with our order, but it was sorted quickly and generously. The bite starters were really tasty, but the steaks were the star, especially the Denver which I had never had before. Great chips. The gravy was fantastic - in a different galaxy to Bisto! Personally I think it worth adding an additional dish to offset all the richness, which in my case was delicious Heritage tomatoes. There are vegetarian options, but really this is a red meat venue. There is a good range of cocktails and some nice craft beers, plus decent wines. For the location and quality of food I’d judge this very good value for money.

Oh my my!!!! One of the best Japanese food I’ve have ever had. The atmosphere, customer service and cleanliness compliments the food they serve. Their broth is out of this world and as a conscious eater the food is not greasy and is light on the digestive system. I started off with the Yaki Gyoza, then the sweet chilli shrimp bun & the Tori Shoyu a silky whole chicken broth, washed down with green tea. Thanks to the staff for such a satisfying relaxing Sunday lunch. I’ll be back and highly recommend your restaurant.

Avoid this place, the staff are awful and so was the food. Terrible service, atmosphere and quality of food, then receive a large bill for the pleasure.

Shockingly terrible. I was a regular of Ippudo in both Singapore and Sydney. The quality in London is does not even compare. Horrible food, sloppy service and icky tables. If you're in Canary Wharf and want Japanese food, go next door to Sticks n Sushi. For ramen, it's worth it to take the tube elsewhere or pick up ingredients from Tian Tian Supermarket in Canada Square and make your own. The food and experience was so bad we specifically requested for the service charge to be removed from the bill. Never again!

Best ramen you’ll find. Only place that always has a queue to get in cause it’s that good. But max I’ve ever waited is 10 minutes. 100% recommend

Even though there are a lot of empty seats, we still have to queue up outside. I don’t know if it’s because the waiters are inefficient or because they are engaging in hunger marketing. I’m speechless.

Must visit restaurant! I always get the chicken ramen with boiled egg, plus chicken buns. Nowhere else does better!! The queue is worth the wait.

We visited as a group - we’d suggested black lock to some friends to celebrate his birthday after coming previously as a couple and not finding a single fault with the restaurant - however, when visiting with our friends we didn’t feel there was much customer service. Staff are all lovely and friendly - food was great but the staff were not as attentive as in the past we were in the middle of the room so people were constantly running around us but very few people stopped at our table throughout the meal, we had to ask for food to be removed and we had to call out staff for more drinks. That being said the food was still really nice - the waiter had missed a side off of our order but they sorted that out for us at the table when food arrived. All in all it wouldn’t put me off coming again but it would make me think about referring to a friend in terms of customer services.

Amazing food, atmosphere and service!!! Would 200% go again, very happy :) very well priced for the quality too!

Nice atmosphere, nice drinks, food mid. Tastes great at first, but small amounts of pork in ramen and unchewable octoupus in takoyaki. Overall still a positive experience.

Food was good. The staff need better training. There is a long queue outside but there were many empty tables or tables with dirty plates. The staff are just randomly walking around without much purpose.

Great authentic ramen. Had to queue a while but worth it.

The worst service ever, even not deserve 1*. So I need to rate all other things 1*. Food is average.

Overall a solid 4/5 Service was decent and quick, though it was crowded still didn’t have to wait too long. Food: we had the veg buns and spicy veggie ramen .The buns were soft shell with crunchy core and brilliant in taste, the spicy veggie ramen was excellent in taste with great balance of spice and taste, definitely filling For dessert we had mochi: chocolate, coconut and raspberry. It was delicious! Would definitely come back again One thing to note is that this is not a value for money place but you are spending for authentic Japanese cuisine

Tasty Japanese food, great service, good atmosphere!

The food was ok , Note: u have to pay service charge.

Great food, very poor service. I understand how busy it is but the failures/mistakes cannot be attributed to being busy.

The food was ok but you can have much better Japanese food in another place in London with the same pay. The attitude and service are unbearable! I don’t see the point asking people to wait and queue outside while there are almost half of the tables are available and it was raining outside! I can feel that the host waiter hate his job. When I asked for more water(because the food was too salty), he tuned back and said nothing and continued to serve other table like I am nothing. I tried to make eye contact with him many times, and finally he brought the pitcher and filled my glass, but he literally splashed water on my face without apologizing. The whole experience made me feel like I owed money to him and the restaurant. Definitely will not come again!

The man got 2 orders wrong out of a table of 5. Not a problem in most cases except the table punished as they made the 2 people in our party wait 40 minutes. We explained exactly what we wanted and it came eventually. We had to ask a total of 4 people including the man. Not even a sorry. We had no time to argue to remove the service charge because of the bad service as we were running of the time but we paid to get bad service on top of our food. Adding my review here from 2 years ago: Dinner Avoid until they can sort themselves out. Lots of spare tables and random application of distance between groups of diners. Quality has also gone down recently (if you can eat)

It's not udon noodles, it looks like dried noodles, a bit hard. It claims to be made from chicken soup, but in fact the MSG smell is very strong. You will be very thirsty after drinking the soup. There were a lot of people in the store and the seats were packed. Maybe it’s more in line with British tastes

I went to Ippudo Canary Wharf for the first time yesterday. The food was good, similar to what I had in Japan. But the service was non-existence. The 12.5% service charge is not justified at all. Not saying the staff were rude, but they were just too busy, kept us waiting for a long time, took the order, put the food on the table, that was it. It felt like paying 12.5% service charge to McDonald's! I wanted to ask them to replace the dirty cup of water they gave us, there was no one serving us. I took another glass myself at the end. I felt like I went to a fast food restaurant, they really shouldn't charge 12.5% service charge. If I wasn't with my friends, I would just ask them to remove the service charge from the bill.

Very nice ramen, great service, wobbly tables outside.

Similar experience that I had in NYC. Good Ramen and service, worth the visit.

That service give you a hot glasses with for your Cool beer

Terrible service. One of the waiters literally waved me off when I wanted to ask for a pair of chopsticks for my ramen. I gave him the benefit of the doubt, thinking he was busy and would come back to ask what I wanted. Never did. Never going back even if this were the last ramen shop in London.

Friend and I really enjoyed it. It was a spontaneous decision and we liked the food, prices are good too. Portions are generous and food was tasty. I only didn't like the proximity of the restrooms to some tables. More of a quick meal kinda location than a proper restaurant feel. Good for solo diners also due to the table set up.

Very busy ramen shop but the taste of noodle is exceptionally good. However the price is not ideal that i wouldn’t come back more often. 🥲

Great Ramen choices! #7 was yummy. Hit the spot on a chilly London afternoon.

Super delicious ramen, definitely one of the best in London.

Great food. I was a bit skeptical because I’ve had a lot of tasteless tofu dishes before. But the vegetarian options were great. Super tasty, fresh and full of flavour! The service was a tad slow which was a bit annoying but nothing disastrous! Lovely food

Very tasty ramen, would fully recommend around Canary Wharf. Good portions and quality! Staff nicely recommended me the spicy ramen and was up to my standards

Had shiromaru tamago, nice pork bone broth with very firmed noddles, if you like authentic Japanese ramen you must try their very firmed option ! Service was nice and friendly too!

The food was delicious, and good value too, though the service was unnecessarily rushed and took away from the dining experience

Best ramen in London, must-try. 😍

The price didn't match the food, the chicken was tasteless, overcooked and overcooked!

Honestly I had about 2 hours sleep on a grim coach and their spicy pork ramen revived me and made me human again

Great service. Ramen was good. Price performance ok.

Great place to meet with a friend or two for dinner.

The service is really bad. We dined in today, ordered our ramen to the waitress, but she forgot to put our order into the system and made us wait for an hour. What's worse is that she doesn't say or feel sorry at all throughout as if it's not a big deal at all.

Nice foods with decent service and atmosphere, we paid £90 for 2 bowls of ramen and 3 x starters and 2 x beers with an apple juice, it costs higher than I expected, taken off 1 star due to this.

The place looks very nice, the dishes were beautiful to look at and excellent but really too expensive

Absolutely love this place. Great food and atmosphere. Wish there was one closer to home!

The ramen are ok but too expensive for what they are. My biggest concern is around dietary requirements. Their menu doesn't show the allergens present in their dishes, and when we asked the waiter about allergens in specific dishes, his answers were tentative which didn't fill me with confidence. For a big chain, this lack of transparency is a massive let down.

Always excellent food here - thoroughly recommended.

Very underwhelming rice - broth is okay but very little toppings and extra £2 for an egg.. service also seems to ignore you whilst waving and doesn't come as most friendly. Won't be coming back.

The service was simply awful, staff were surprisingly rude.

Service is extremely shocking. We wait for 30 minutes to get our ramen and then when we ask for our bill we wait another 15 minutes and no one comes to our table. When I lose all hopes to get one single staff from this company and decide to pay cash the staff in the photo ask me not to go away as this company does not take cash. He robotically point to his colleague and said the other guy will come and take the card payment. This brings great contrast compared to ramen culture in Japan: delicious, efficient, convenient and cheap food. The auto added service charge makes things worse and I have no hesitation to ask you not to go to this restaurant chain. There are a lot of small ramen shops around in London that deserves more credit.

Massive disappointment with the soup’s temperature . Serve hot ramen please .

For those who are lovers of spice, the Karaka - men ramen is a must try as it just tastes FANTASTIC. It contains spicy Karaka miso paste, pork belly chashu, bean sprouts, ajikiku mishrooms, spring onions, sansho pepper and garlic oil. There are also vegetarian options if people don't want to eat pork too! The atmosphere is a very calm and chill place so it's perfect for those going by themselves or for a small group of friends. Would recommend!

Good food and good atmosphere. Slight mistake with system delay in food order but Lewis sorted it out and was really helpful. He also explained a lot about the different types of cut. Great evening

Reasonably priced chop house. We went for the all-in which was tasty and good. Excellent sides and delicious pile-it-high white choc cheesecake for desert. Been a couple of times and it is always busy, busy, busy but the service has always been great - friendly and attentive. The food has arrived in a reasonable time. Good selection of drinks and a great atmosphere.

Great ramen spot with pretty good prices and equally good food. Service was on top point and quick. The food fresh, broth thick and ingredients perfect. Really yummy. Only thing is would have said is the music felt a bit off the restaurant theme.

Our party of four arrived on Sunday, April 7th at 1845. We waited outside in the queue, for approximately ten minutes before being seated. The dishes were palatable. However, the atmosphere was that of an upscale fast food restaurant and the service very robotic and indifferently impersonal. I would recommend only for a quick meal. I would not recommend for a meal with business colleagues nor with guests from out of town whom you want to impress.

We are a close-knit group of friends residing in Stratford Village who love exploring different places every Sunday to savour a delicious Sunday Roast and experience various restaurants, flavours, and atmospheres. Our recent visit to Blacklock Canary Wharf was inspired by an engaging Instagram video from @eatingwithtod, which piqued our interest. Despite the bustling nature of the venue, we were able to smoothly add an extra guest to our reservation, thanks to their accommodating approach. The warm and vibrant welcome from the hostess set a positive tone for our experience right from the start. She not only escorted us to our table but also took the time to interact with my dog and offered to take our coats – a thoughtful touch. Despite the long queue forming early on, the staff managed the situation with impressive composure and efficiency. When our meals arrived, the presentation was stunning, and the flavours exceeded our high expectations. The meat was incredibly tender and melted in the mouth. Our overall dining experience at Blackcock Canary Wharf was exceptional, blending impeccable service, an inviting ambience, and outstanding food quality. A special shoutout to the energetic and engaging hostess, as well as the attentive and friendly waiting staff who took great care of us, including the gentleman in mustard overalls and the charming individual ( Irish or Scottish ) with blue eyes. We extend our gratitude to the manager for fostering such a welcoming atmosphere and to the talented chefs for delivering exceptional food quality and presentation. Thank you for hosting us; we look forward to returning in the future for another memorable visit. Warm regards, Gus Figueira , Steven Lord , and James Duffy

Well, this was a real pleasure. I have to say I find London restaurant prices getting a bit out of hand these days (even for pretty basic places and menus), service is extremely patch, and quality variable. At Blacklock the food was excellent, the service really top-notch (a shout-out to the superb Marco), and the bill more than acceptable for what we had. Keep up the great work Blacklock - others could learn much from you.

Have been to multiple Blacklock restaurants but this is by far the best. Excellent service and the ambience is great. Have tried nearly everything on the menu and love all of it, but the Sunday roast is to die for!

I can eat ramen here EVERYDAY 😋

Positives ...staff work really hard and were very friendly (esp barman) Negatives ...food menu is underwhelming. We booked the couples meal deal which incl some nibbles, mixed meats and fries. All ok but no veg in sight, could do with scrapping the nibbles and adding some peas, fried tomato, mushroom or onion rings.

Staff is nice, nothing to complain about the environment or service. But the food is just about passable, and quite overpriced, but not surprising given the location (one can only imagine how high their rent is!). The reason why I'm writing this review is just to express disappointment at how a chain has completely reduced flavours of what should be at least decent food, to just salt and deep fry. I suppose they mainly cater to a palate that doesn't know what good ramen is.

Booked Blacklock after seeing the sharing platter roast on Tiktok & it didn't disappoint! It was absolutely rammo, so we did have a little wait for our table & then the food. But when it came it was glorious! It looked huge, but somehow we managed!! Beef, Pork & Lamb all beautifully cooked. Gravy was insane. Would have been nice to another vegetable, but you can order more as sides. We were a bit gutted that the White chocolate cheesecake had sold out, but we were offered an alternative, which we declined, but they kindly made a note on our file. Will definitely be back!

Consistently good quality food and decent service. There's often a queue outside, but it generally moves quickly.

Very friendly staff with great knowledge and excellent affordable steak dinner . Definitely will go back and highly recommend it!

Great spot for lunch or dinner, amazing atmosphere, professional and friendly staff and outstanding food. Highly recommend.

Delicious food and cocktails. Steak was cooked to perfection, mushroom on toast won. Very friendly staff. Will be back definitely.

Ok, food wasn't what I expected. Small portions

I went for my partners birthday lunch having read the great reviews. Well I’ve had a better lunch at pret! The steak sandwich was thick with English mustard that was dripping off it and it was inedible. It was really was disappointing and embarrassing. They didn’t charge for the sandwich but I’d rather have had a nice lunch. They then brought out cheesecake for my partners birthday but it looked like leftovers in a serving dish and the biscuits were all stale, whilst the thought was there it was just awful. We won’t be back

Its very hard to find good ramen, appreciate a good store.

a disappointing trip to ippudo. it wasn't busy so i can't attribute any of this to the staff being rushed, because there were about 8 people in total in the restaurant. the front of house staff came over after about 3 mins to take our food order, and we weren't ready but i said i'd like to order drinks. i ordered mine and the lady left without taking my husband's drink order, we had to call her back over. i'm not sure why she only thought one of us wanted a drink! when it came to ordering food, i ordered ramen without an egg. it turned up with an egg. my husband ate it so no big deal but it adds to the lack of attention she was paying. a couple of minutes into our meal we realised we hadn't been asked about how we wanted our noodles cooked either. seems like a small thing but it's a bit part of ramen ordering! overall it was really disappointing. we've previously visited central saint giles which was much better than canary wharf.

This is a place that seems to think their customers are a burden. The front of house team talk to you like you're bothering them, and like it's some sort of exclusive club. We had a really poor experience here and it's not a place I would go back to again

Great Roast. Great Drinks. Great Service. Decent Price. 'Secret Location' under the train tracks. Coild not reccomend more for some good solid grub!