The best restaurants serving American food in Derby East Midlands

Ordered via Uber, they couldn't make my burger, phoned me and asked if I would like substitution, I asked them to cancel the order, and they said they couldn't, I then got calls from 2 separate delivery drivers asking me to take the financial hit and cancel because the restaurant asked them to call me and pressure him into it. After 20mins of no news, they finally managed to cancel the order themselves, leaving me without food.

I visited Bar Sport over the weekend to watch the football. The menu looked tempting so we decided to order some food and were very impressed with the quality of the food and the service received, particularly considering how crowded it was. Compliments to the chef!

£25+ worth of sub ordered on 17/2/23 through the app and collected from Alvaston. Returned home via car to find 2 of the 4 custom subs had missing ingredients or ingredients not liked (e.g. onions). Phoned the store immediately to be told that there was nothing that they could do, nor could they issue a refund because it was an app order controlled via head office. Contacted head office via Twitter DM to be told to email the store directly. Currently 15/3 (nearly 1m later) and still the franchise owners are refusing to do anything to refund 2 of the subs, stating that I needed to have taken a photograph on the evening and sent it in via email, despite the fact that both staff spoken to on the evening didn't mention this. The franchise has zero attention for the customer concern, and the head office twitter service is equally as pathetic. Subway Pride Park is completely different to this place and so much more friendly.

Wanted a bottle of water but didn’t have cash so they gave it to me for free. Next day went and got food and it was amazing, definitely recommend

Loyal customer for years here, no more. The entire order received tonight was wrong and was about as vile as the delivery man's attitude. Th salad was warm and the sloppy dog meat they sent was colder than a wet sock. Avoid this place like the plague because the food is a health hazard. Stay away

turned up looking like an omelette

Do not deserved 1 star, 45 min waiting for a burger, they blamed "the sistem". I asked for money back and I head a simple "sorry" from them.

Nice restaurant, staff working hard. Ordered 2 cheese burgers, Grilled Cheese and some awesome chips.

I have been using this branch ever since it's opening and used it when the previous owners were in situ. I have never ever had to complain about anything this was always my go to place until this evening. Normally I order on line, as I could not find how to order what I wanted I went into branch. I waited my calculations at least 10 mins to be served, non-one acknowledged I was there, no apologies for keeping me waiting, Priority is given to online orders, when the assistant was serving me he interrupted my transaction to serve an on line customer then came back to me and could not remember what I had ordered (good in it) When I got home the chip order was missing and the meat was hardly warm. When you are handed your order you do not expect to have to check it after ordering in front of the assistant, I make this vow now after my experience as a loyal and dedicated customer I will never set foot in the place again, if the assistant by the name of Gwen has served me this would never ever happened her standards were very high. It is alright potentially for the owners to say you should have said something, what are my options go back for chips and have a cold tea (that is on the assumption the owners care ) I will leave that for you to judge). I am flabbergasted at my experience tonight I make this vow that I will never set foot in the premises again (as I have already said), but I will ensure as many people know of my lack of customer care tonight. My tip is do not go near Zan's it is nowhere near it's reputational standard in Allenton. I take no pleasure for writing this feedback, however I felt regular customers should be aware of my experience. For those who have used this place before I say bring back George.

I odered 4 pieces of chicken and only got 4 drumsticks.Why not put in different pieces why drumstick for all for🤷🏻‍♀️.im not happy and this is not the first time its happening

Lovely KFC, no issues with the food. Had zinger rice box, fries and a drink. Tasted banging, wanted to put a review because I saw the existing reviews before I came and was worried but didn’t have an issue myself. I used drive through, so didn’t see in side. Fast service. Polite staff. I’m not from the area so used it conveniently whilst working in the area. Again no issues, but only been once.

Horrible! So dirty they don’t clean and once I saw sick on the table. Staff walked past without acknowledging it!

This is the worst kebab I've ever had. Small pieces of meat. Which tasted like pressed together bits of over spiced cheap meat and very oily. It was meant to be a mixed kebab. All it had was a few pieces of chicken along with the so called donner meat. They also forgot the salad and the sauce. This is one place I would never use again and I certainly wouldn't recommend it.