Starbucks in Derby

Food was cold, drink was hot, driver couldnt find the first house on the road

quite nice pizza to be honest, was expecting less. could have had more meat and more options on the menu for build you own. but overall - great.

Been a loyal customer for over 20 years, the food, customer service and overall lack lustre crap that is being served is appalling. Our order tonight came wrong, cold and pretty much inedible we called and complained and no offer of sending a new meal or a refund or even partial refund. I overlooked the last time I ordered a curry and ended up biting into a maggot in the side salad. I have given this establishment the benefit of the doubt for the last time.

I placed a order for collection on there site didn’t get a text to say it’s ready maybe grubhub or whoever’s faults the wedges and chicken was decent no real flavour but it was hot and crispy it’s all frozen and the chicken quality was suspect but the pizza for saying there called pizza cottage it was disgusting no flavour no sauce it was regular crust and was so thick and doughy the toppings had no flavour no real amount of cheese it was honestly poor I ate two slices and binned it it was foul the toppings had no flavour they put spiced beef on it and it’s just mushy slop it was the worst pizza I ever had I should of gone to co op and got a frozen one and it would of been 1000 x better and the fan of Diet Coke was warm overall wouldn’t return and how it’s rated so highly is beyond me

Ordered via Uber, they couldn't make my burger, phoned me and asked if I would like substitution, I asked them to cancel the order, and they said they couldn't, I then got calls from 2 separate delivery drivers asking me to take the financial hit and cancel because the restaurant asked them to call me and pressure him into it. After 20mins of no news, they finally managed to cancel the order themselves, leaving me without food.