The best restaurants in United Kingdom serving American food

I have visited this branch before in the past and have found their service substandard in comparison to other branches in the Berkshire area. I normally order a salad and its under par in terms of quantity and it is difficult to makr polite conversation with the staff. They came across as stand offish and miserable.However, my son and I went there today and were warmly greeted by two young ladies. They were so bubbly and there excellent customer service made a very welcome change - so helpful and courteous. The portion size was much improved and my don said his BMT was the best he has ever had from there. As a consequence, we will be visiting again in the near future. Well done ladies for lifting our spurits and making our ecperience a much more positive one. Credit where credit is due!

Terrible management, no customer service, do not care at all. I've never been spoken to with so little respect as an adult

This was my first time coming to five guys and I was impressed, the food is excellent hot and fresh and the customer service was amazing, a young man offered to clean my table and was very helpful, definitely recommend ⭐️

Whilst queuing to place my order I was watching a female member of staff re stocking the cakes. She had gloves on and picked up maple and pecan swirls to put in the display, then without changing gloves picked up cinnamon swirls and put them in the display. I myself have a nut allergy and the cross contamination that may have happened from this worker not changing gloves between handling an item with nuts and ons without has ensured I will not be ordering any sweet treats from Starbucks in the future.

Really poor service. Slow and then my drink order was wrong and had to be remade. Waited far to long for a coffee. Overly priced.

En primer lugar, me cansé de hacerles pedidos por teléfono, contestaron el teléfono y me dijeron que esperara, esperé en la línea durante 15 minutos y no volvieron al teléfono, luego decidí hacer el pedido en línea y la entrega estaba prevista para 10 pm, que salió tarde, de todos modos la orden no llegó a las 10 pm Me cansé de llamar al restaurante y la línea no pasaba había pasado la hora de cierre que es las 11 pm y la comida aún no llegaba, finalmente a las 11: 35 pm llegó la comida, estaba asquerosamente fría, también dieron la hamburguesa INCORRECTA y encontramos un trozo de plástico en la hamburguesa, las patatas fritas estaban poco cocidas, en general, la peor experiencia de la historia definitivamente no lo recomendaría ¡MANTENERSE CLARO! !

Apareció mientras iba de compras. Dos asados de domingo muy agradables excelentemente presentados y muy por encima de la media de la comida del pub. Buena selección de personal apropiado y amargado. Jóvenes Ismael y Vilay chicos muy amables que nos hicieron muy bienvenidos. No venimos a menudo a Westfield, pero cuando lo hacemos no vamos a buscar en otro lugar para refrescos.

Over priced, and decor upstairs is awful. Strong spot lights from most angles. Staff were pleasant.

The food was reasonable, the staff very friendly although not that attentive. Disappointed with vegetarian options very limited and then two of them were unavailable. We were two couples, grandparents and grandchildren, eating before a show. The food no better than ‘pub-grub’, chicken burger very dry, other food passable, drinks ordinary. Would possibly go again, if going to a show, but their are many other eateries within walking distance or short drive, so it would be dependant on the weather. We booked and were surprised how few people were in there, further: trying to book a table is very difficult, so I certainly would not bother going through that drama again.

La comida allí es tan buena y me gusta cómo respetan a sus clientes y su personal es muy amable y bueno allí el servicio es el mejor me encanta la comida

My personal experience of wimpy wasn't great I found that they are very over priced for the food you get, you could get a similar burger from McDonald's and over half the price. The staff want very helpful when it came to changing my sons meal and I just think for the price we paid we could have gone some where alot better. Their milkshakes are good though that's the main thing I enjoyed.

Floor slippy Chips just awful and cold Chicken burger only just warm Hard uncomfortable seats Never again will I have another KFc

Ordered a veggie sandwich and after waiting 40 minutes I received a Tuna sandwich. I'm a vegetarian. Absolute joke

Flat White Coffee @ £2.70 Fruit Scone £2. better than a lot of places. More staff on than usual but it was a Saturday afternoon. Been here a few times and what people say id usually correct. Better than M&S Plenty of parking

Every single time I go into this Subway the same woman, presumably the manager, is berating a different young man working behind the counter. Genuinely shouting at and bullying them right in front of customers, I think it’s disgusting and completely puts me off going in. The same experience with the same woman whenever I have been in there in the past year and I have also witnessed her being rude to customers. She should be ashamed.