Very unfriendly and rude towards me ruined my day as I was innocently sat there minding my own business and I got aggressively verbally attacked by a rude woman
Do not eat here. Just had a meal here and service was appalling and slow! Walked through door and waitress asked if we wanted poppadoms to which we said yes. Didn't ask us if we wanted drinks. Waitress forgot about poppadoms and partner heard her say after 5 mins say "sorry I better tell them about the poppadoms". Drinks arrives whilst eating poppadoms. I then had to call manager over to order our mains as no waitress took our order. Food came after 20 minsl and waitress was unclear as to what we actually ordered (manager took our order). Started to eat our food and chicken didn't taste right. Told waitresses and asked to speak to manager (who was conveniently out on delivery). Manager was phoned and told us to pay x amount. We asked for menu to work out what we should pay for and waitresses were extremely rude. Paid money and left. Will not eat here again due to extremely poor food and customer service.
I was pleasantly surprised at how good the evening meal and breakfast was after reading poor reviews. There were 6 of us including two under 6s. One of our grandchildren celebrated his 4th birthday and the staff made a big fuss over him by presenting him with a cake and singing happy birthday. All 6 meals were of a good quality and breakfast had plenty of choice to please everyone. Well done the staff.
Our meal was excellent arrived hot and tasty,cooked to a high standard with full flavours could not fault.It was so enjoyable,the nan bread we both agreed on was best we had tasted
The food was amazingly tasty, I had the Pizza O something with vegetables olives and mozzarella. Mom had the lasagne with salad and garlic bread. The minced local beef tasted so fresh and the ragu sauce with it was made from scratch or so it tasted to me. The restaurant is cozy and decorated nicely. The staff were very attentive and answered my numerous questions I had about menu items. They do breakfast, lunch and also dinner I believe with breakfast items available till late afternoon. Would highly recommend.
We are good customers but Cold delivery pizza
Asked for a replacement they did deliver. Poor customer service
Not good bad experience customer service terrible
I took a temperature of our tepid Luke warm pizza!
Would make us ill if we ate it!
Disappointing, family get together before Christmas. Service was excellent but the atmosphere was lacking, the food mostly average, vegetarian best option with fish inedible but to be fair a refund was provided
I asked what the filling was on one of the sandwiches and the assistant said ‘hummus and mushroom ‘. I said yes please that would suit me fine ( I am vegetarian) . It cost just under £5. My husband chose a sandwich too and his too was just under £5. The assistant then thrust the card machine at us and asked if we wanted to give her a tip. Presumably for selling us the ready made sandwiches. When my husband hesitated she rudely asked our daughter , who was behind us in the queue, to explain to us what we needed to press !
We then walked to the beach to eat our sandwiches. Only to find my hummus and mushroom sandwich was in fact chicken and bacon ! I was left with no lunch !
We always visit this cafe when in Porthmadog. The staff are always welcoming and friendly. My wife has food intolerances but they always try to accommodate. The manager is especially helpful and friendly. The food is excellent, and cakes are really good. I have noticed some negative reviews on here regarding waiting times, this is a holiday town that gets very busy, the staff work exceptionally hard. Just relax, enjoy the moment, what’s the rush? Would definitely recommend this cafe.
Popped in for a sandwich. I wouldn't say it was brilliant and consider for the money paid it was way overpriced. My partner had a sandwich which cane in a box with salad which he couldn't eat as they'd covered the salad in some weird black dressing nb nowhere on the menu does it state it comes with dressing. The food was OK but for the price I think it was way overpriced.. £25 for two sarnies a soggy portion of chips and two drinks is way way overpriced. I also wasn't keen on the boxes it was served in either. We probably wouldn't use it again. Also far too many signs in loo forbidding you washing anything other than hands (really) and threatening fines if you wash anything other than hands, I d like to see that stand up in court tbh
Breakfasts are set menu, but said I needed GF and she swapped it about so I got a big breakfast at a great price! Lovely staff and welcoming atmosphere. We will be back!
Disgusting service, ordered and waited over 30 minutes and still no goody? Others arrived and served after us and not even that busy. When we asked where food was they asked for receipt which we hadn’t been given. Has to prove on bank account. Finally got full refund but wasted our time and left hungry. As I’m in a wheelchair it takes a lot to get out and this exhausted me with the long wait and having to prove our purchase and not even an apology!