Jackie's in Conwy

We are good customers but Cold delivery pizza Asked for a replacement they did deliver. Poor customer service Not good bad experience customer service terrible I took a temperature of our tepid Luke warm pizza! Would make us ill if we ate it!

The best kebab around always good food good delivery and Jo answering the phone is always friendly helpful and gives a great service !!

Overpriced the pizza was like rubber and the chips were half cooked terrible food quality will not be eating from here ever again rather eat dog food

The pizzas here are great, not only the taste but also the price. They also do amazing kebabs and burgers.

Consistently good food. We have eaten quite a few times. . Staff are always friendly. We will definitely eat here abain

Never again will I buy food from here.chips are full off oil. Salad Is basically moldy chicken is lumps off fat and veins. Never ever again

Honestly guys and girls this place is absolutely incredible the staff are lovely and I tell you something the food is out of this world had chicken burger and small chips asked for my chips crispy and was absolutely spot on really really hot and fantastic quality can’t say enough nice thing about this place they should be incredibly proud of what they have achieve I know I am proud to be a customer

as of 2023 menu (NOW) they have rammed there prices up (4 quid for a small cheesy chips LOL) taken away 14 inch pizza and charge you same price they were for 12, took away fried chicken and then added a delivery charge no matter how close you are. Got greedy which is a shame as they used to be nice and reasonable IN NO WAY IS A SMALL CHEESE AND CHIPS 4 QUID!! the Jackie's special is now 22.50 and comes with no chips and they still use the tiny pitta that you can barley make anything with. if you want a nice large kebab already made for you in a nice big pitta just go alexs down the road. I loved this place but prices are getting silly and your charging more and offering less.

Pathetic is the only word to describe the whole thing, they got Everything wrong on the order, thrn got angry on the phone hahaha melts

Best kebab in North Wales, We travel from Conwy to Old Colwyn, We use to live in Old Colwyn then moved to Conwy, but we drive back for our kebabs as they are totally mouth watering delicious, I have the chicken and hubby has lamb donner , fresh home made chilli sauce, separate pitta bread and box salad, which is so fresh . highly recommend Jackie's to anybody.....from ordering to eating excellent

We ordered four kebabs from Jackie’s last night whilst on holiday. Incredible and delicious - I think the best kebab I’ve ever eaten! Fresh homemade sauces, huge chunks of good chicken that tasted amazing. We liked that it came separately so the pitta and salad weren’t soggy. We were also given choice of complementary cheese and garlic pizza or bottle of fizzy - chose the garlic cheesy pizza that was also delicious! The other half of the family who chose Chinese instead were really very jealous!

I was on holiday with my daughter,after being let down by another delivery we found Jackie's. Amazing lady on the phone!! I have allergies, not a problem for them! Arrived with in the time she said and was absolutely delicious!!! 5*

Yet again not great unfortunately. We have been customers for 20+ years and it’s usually good but sometimes not so good. We only ordered 2 small chips and cheese tonight. We waited a few minutes to eat it on the way home but it wasn’t hot enough to melt the cheese so I waited until we got home (around 5 minutes walk from the shop) and we had to microwave the food as it was very cold. The shop was very quiet so no excuse really. We used to order a lot from here every month but now we rarely do because it’s just not the same. Sorry for the bad review but it’s not hard to fry some chips and put some cheese on 🤷🏽‍♀️

Kebabs are amazing but chips and cheese a let down was cold not melted was not nice at all can’t see why kebab meat was roasting and chips stone cold

Eaten various pizzas over the years and would say Jackies is one of the best. My family will only order from here.The most generous toppings and no dry crusts. The kebabs are equally really tasty and mmm the cheesy garlic pizza (which is free of you order over £20.

This is definitely our favourite takeaway. The food is lovely and the lady who takes the orders over the phone is lovely and always makes me laugh. She has very good customer service.

I’ve been wanting to try this kebab shop for a while now. Always looks clean and the food always looks lovely and fresh, I seen they were voted 3rd best kebab in wales.. so I tried it the donner meat was nice actually, but the garlic bread and cheese was awful it had all gone to one side of the bread. And the chips are really really poor. It’s a shame because the shop itself is immaculate so you assume the food is going to be amazing but I quite shocked at the poor quality. I’d probably try again just Incase I caught them at a busy time.

We are local and we rate Jackies! I have the combination shish and donner. The portions are huge and the kebab comes with a separate salad, always fresh and tasty. We are a family of six so takeaways are not cheap...however, the food is always fresh and the staff are very friendly and delivery times are good. Would highly recommend.

The best pizza and chicken sheesh kebabs and really generous portions. the free Garlic and cheese pizza is a bonus when you get a big order. Really friendly staff too.

Good food just as a kebab takeaway should be. Loved the service and enthusiasm of the woman on the phone.

Absolutely delicious pizzas and wraps always friendly on time and great portions worth the money! I order often I love the pepperoni pizzas wonderful service =)

Food is appaling I wouldn't recommend ordering from here if your dog was was hungry when i rang to complain they had no opinion would say worst in 20 mile area

So I phoned to ask why they tried charging 5.50 for a chicken fillet burger. They told as from Wednesday they raised there prices. Its just toooo expensive to eat at Jackie's. You have lost my custom

Very clean, well cooked food and excellent choice. Reasonably priced and quick service. One recommendation would be to put the donor in the pitta rather than separate. More and more people seem to do this now.

This is my favourite pizza place, and for kebabs. I once had a pizza which ended up not having the right topping, but they changed it for me! I think it was either lost in translation or a new trainee. Anyway, this is the kind...

On holiday. When ever we stay at bron wendon we always have pizza from Jackie's. All the years we have had them delivered we have never been let down, and we have thoroughly enjoyed them. They have thick soft dough and they put loads of...

On Tuesday 10 September 2019 myself and wife visited Jackie’s Kebab & Pizza House 349 Abergele Road, Old Colwyn, Wales. The food in the place is awesome, this was our second visit to Jackie’s The staff are all very friendly and polite. We ordered the...

Enjoyed a kebab wrap not had one for years,very tasty and not too fattening,hot and plenty of it delivered on time

Jackie's serve great take away food and the kitchen is clean and open so you can see your food being prepared. The pizzas are hot and well packaged so you can get them home and they don't skimp on the toppings either. The menu is...

They did a great job of getting 11 extra large pizzas ready on time, it was good value and perfect for our stag do group which was staying at The Ship.

On holiday at bron wendon holiday apartments, we always have a pizza from jackies. Delivered always with friendly driver to the car park. Lovely and hot the pizzas are deep and filling. Plenty of topping we have the vegetarian and one with additional chillies. The...

Simply Wonderful Food! You really Need to try it. I'm a regular as everything from here is cooked to perfection, the Staff are a Great Bunch & it's simply The Best! There's loads of other Kebab & Pizza joints but Jackie's is Special. Dont take...

Staff thinks it's ok to be disrespectful to women , food is awful wouldn't trust the place , asked my girlfriend out on a date when back was turned a bit scary , wouldn't like anyone to be there alone

it took about an hour for the food to get to us,then we got the wrong order, they had to cook ours again, fair dos they did in 20 mins has promised,the food was lovely when it did arrive,very hot and plenty of it.

Staff always happy to help and great value with a varied and comprehensive menu to suit everyone young and old

had from hear plenty. sometimes forget correct sauces or the fact i only want lettuce not piles of red cabbige crap but meh other than that the food is good is what is a greasy kebab place to pig out on. all good from me except 1.50 for cheese is insane id rather buy a block of cheese from the shop for that hahaha kebabs are ace tho espesh the chicken donner meat

I was on my way home and as I hadn’t had anything to eat, I decided to get a kebab - didn’t like the others in old Colwyn so I thought I’d give Jackie’s a try and I ordered a large kebab. I loved it but the downside was that it didn’t appear to be large - I’d have classed it as a small/ medium, the price didn’t reflect the size that I thought I’d be getting and I didn’t get enough garlic mayo ( that’s just because I love garlic mayo). But I’d still go back as it’s way better than old Colwyn chippy and top tasty, even Baygrill has lost my custom so I now have jackies and hungry’s to choose from.

I ordered a kebab online via Just Eat. On arrival the kebab was very small. I've never seen a pitta bread that small.

Two hour wait and turned up cold, chips soggy, rude delivery driver, awful....before this I phoned up and told it was on its way.. guess what? the guy who answered the phone rocked up with our food minutes later.

Telephone order for five No problem. Tasty really well cooked and presented at a reasonable price with a free large cheese and garlic bread pizza. Brilliant. Fast food at its best, well organised inviting place to get food. The Kebab Kings

Often visit here for a quick bite to eat when i don't feel like cooking. The pizza is delicious and the chips are very tasty. I can also recommend the burgers, kebabs and doner meat as they are all very nice and deserved of praise.

Had food from here twice now - very good both times.

Been going to Jackies for years. Never had a bad takeaway always freshly prepared in front of you by friendly staff. Id highly recomend the chicken shish kebab with garlic and chilli sauce mmmmmm. Keep it up guys

Often pop in for a doner.... Nicely prepared and always hot Great menu catering for all tastes From kebabs through to pizzas Also a selection of English dishes A few tables to eat in if you wish Clean establishment Recommended

A nice range of food, at a reasonable price. Food is of good quality and there is something for everyone. Would recommend the pizza's.

Despite being advised that gender specific recruitment was in breach of the law (Equality Act 2010), the establishment still deemed that only women were suitable to answer the phone...

Tres amigos y yo pedimos un jackies para la entrega. Todos nos realmente disfrutamos de nuestra comida el donante hamburguesa era uno de los mejores que he probado lo único que me decepcionó enormemente eran las patatas fritas posiblemente el peor que he probado. Aparte de que el servicio y la entrega era perfecto.

Todos los otros empleados son personas encantadoras, sin embargo este es uno dirigido a un tipo en particular.

La comida siempre es bueno y fresco. Pollo sabroso kebabs y patatas fritas. A los niños les encanta las hamburguesas y Carne donna y las pizzas son ti morirse.

Tarde por la noche y después de una comida para llevar algunas veces entrega tardía con comida de frío fue dar Jackie una amplia nacimiento. . . . Tuvimos un nuevo menú esta semana aunque la puerta y nos dijo que nos daría una oportunidad. . . . Y me quedé impresionado con la comida. Entrega rápida, comida caliente y muy sabroso. . . Bien hecho, Jackie que ha adquirido un cliente antiguo de vuelta. . . . . .

jackies is overpriced for what it is. chips are mainly double fried. portion size is small but the price isn't. the Fresh meat kebabs are lovely and great touch with separate salad. just lower your prices or serve high quality food

Sabroso pollo shish kebabs, generosas porciones con un montón de ensaladas frescas. Siempre estamos contentos con nuestra tomar salidas desde aquí.

Pedimos un Kebab de pollo, cordero kebab con patatas fritas para la entrega. La comida llegó antes de la hora dada. La comida estaba aún caliente y era de buena calidad. El conductor era muy amable y agradable. Volvería si en la zona

We order a takeaway from here every couple of weeks and haven't been dissatisfied once! Quality of the food is competent and delivery is always reasonable.. Cheesy chips and garlic pizza are the best in my opinion. The chicken filet burger is also lovely, better than KFC! Give it a go

We ordered chicken fillet burger, pizza, kebabs and chips and nuggets we got garlic bread for free. The food was prepared in front of us and was served piping hot so it was still hot when we returned home, all in all not bad for the price we paid.

My family and I always place an order for collection and they always manage to mess part of the order and we receive the wrong food. This time they completely got it wrong and when we rang up to see what had happened they refused to say the order was incorrect. Good for but poor communication and customer service.

So we were really impressed by this place so on hubby's birthday decided to go again but this time had my sister with us, she was really looking forward to the chicken doner only to be told by a disgustingly rude member of staff that they didn't have enough...there was plenty but he obviously couldn't be bothered slicing more...his attitude was so appalling that we will Never spend another penny in this establishment...the way we were looked at and spoken to was uncalled for. And when we got home the food was wrong, I asked for sweet chili but was given hot chili...massive difference! AVOID!!!!

When we first arrived and started to order we thought the guy was very rude in the way he spoke to us but think that's just his way as he seemed to become more friendly and actually joked with us...food was prepared quickly and I especially like that you can see how hygiene conscious all the staff are. The food was delicious and all cooked fresh and portions are massive. We will definitely be going here again.

the food was good the delivery was very fast,the staff were helpful on the phone,the food arrived piping hot and looked nice

The best pizza I've ever had from a kebab house! We order from here regularly and have never had a problem , the pizzas are gorgeous and staff are friendly!

we had a delivery sevice ,when the food came it was realy nice , we ordered kebabs , burgers and chips , very nice , will be ordering again and again

Ordered some kebabs for delivery to our caravan. Delivered straight to our door on time. Food was piping hot and delicious. Free garlic bread as well. Staying here all week so it looks like tea is sorted.

Do not be put off by the people who write bad reviews. Theres no pleasing everyone. This kebab shop amazing and is always busy. Never seen the place empty. I have ordered from here religiously for years and they have never failed to dissapoint me. Generous amounts of food for excellent prices. All staff here are friendly and helpful. The food is delicious and fresh... they havent got 5* for nothing.

Great food, mostly enjoyed after a night out in the village! The delivery service is fantastic, staff very friendly.

This place is excellent for pizzas, kebabs and chicken. I have gone to this place on a regular basis over the last ten years and the quality has always been good. This place is a safe bet if you're into this kind of fast food.

kababs and pizza from jackies are the best kaabab and pizza in the area. food hygiene rating is 5 star,very good..very clean and tidy kitchen. and staffs are very polite.highly recommended

my other half does not eat pizza usually but he as come addicted to their bbq based pizzas, we have also noticed their food is not greasy,

More than happy... We have had several pizzas especially , as opposed to other food stuffs so can't comment on them..but pizzas are fine.

Had a 12" veggie pizza a 9" cheesy garlic bread & a portion of chips. Food was delivered within specified time lovely & hot very reasonable price & mouthwateringly delicious.

After being told that the food would be with us in 45 mins it turned up 1 hour and 15 mins and freezing cold. We most of been the last on the drop off list. Never again will I be ordering food from here again!

Me and my family purchased 2 pizzas and chips and cheese,the chips were vile and the pizzas were solid it was horrific ! I'm absolutely disgusted as I've purchased from jackies recently and they were ambrosial ! so they've definitely gone down hill.

JUlust had 2 pizzas and 2 chips n cheese from here for me my friend and the kids which was completely vile. Chips were over cooked and hard!!! Pizza was hell of a strong tasting whixh ruined it. The kids ate a bit of theres. The taste put us all off. We were offered fresh food which i did not want. The manager argued with me as i wanted a refund. Did not get anything in the end. Disgusted with this!!!!!

Called in for a couple of burgers, the baps were over toasted and crunchy and no tomato or cucumber in the salad... not good enough a take it or leave it attitude.

Always busy, & for a reason. Fantastic food, cooked quickly to order, by clean, friendly, uniformed staff. Always plenty of staff on, & never a long wait. Open late into the night, and food is always excellent. Choices of Kebab, Pizzas, and ace burgers.

Cold food, 45 minutes for delivery, turned up after 1 hour 30 min, got re order after another 30 min wait, stale pitta and no free garlic bread, won't order again

chicken shish kebab, lovely. husband has the lamb 1, kids have pizza, all good and even better , they deliver.

Oh my god what a waste of money and time!! Worst chicken kebab I have ever layed eyes on never mind tasted ❌

You can't beat a Jackie's after a few pints at the local pubs. The food is good value for money. They also deliver pretty fast to a large area.

Had a fantastic takeaway . Kebabs were excellent so was the pizza and it was all delivered nice and hot to Plas Farm caravan site

We absolutely love this place hot tasty food although the price keeps going up every 6 months or so , now its a bit of a treat the chips and cheese with garlic mayo is a must! Good size portions. Well worth it :)

best place to get a kebab, the jackies kebab special is a monster of nice meat. and the place also has a 5/5 rating in local hygiene rating.

I ordered a 14" Meat Feast Pizza over the telephone last night and I can honestly say it really was the best pizza I have ever tasted, plenty of topping and the base was perfect!! Shop was spotlessly clean and the staff were great. Cant recommend highly enough, Thanks Jackie's!!!!!

I rang up at 3.30 to order a delivery and I was told they dont open until 4 however they would take the order and start it then. Great I thought. . Until I waited until 5pm for it to be delivered. Upon sitting down and opening the pizza I was presented with the greasiest disgusting thing that had the wrong toppings.Problems can happen so I rang them at which he argued at length about how hr had given me a lot of his time and he didn't want my custom. He only agreed part refund despite the fact the pizza was returned charged me for the garlic bread that they give free with orders over a certain amount. When I explained the situation to the driver his exact words were "we don't care to be honest"I would think carefully before giving this man my hard earned

I found a hair in my kebab! It wasn't first time... i dont like it. Betrer is Aydins.Im not gonna bavk in this kebab shop again.

We ordered from this takeaway tonight for a delivery it was cold the chips were soggy and the.chicken wings disgusting we have used this place for ten years and it has gone down hill as of the service we wont be ordering from there again disgusting.

we stayed at the ship inn, used this place for late nigh suppers, great service and lovely hot food.

Never fails to deliver good service and good food! Well done Jackies we'll keep coming back for more of your delicious kebabs and pizza!

New layout and the chicken kebab is fab.They have a 5/5 award for cleanliness and a great delivery service.

Love this place.We regularly have a takeaway from these guys. Friendly, polite and all round great service.Food is yummy!!!Everywhere is so clean and tidy.Best doner kebab around!Try it and you will keep going back!

Pizzas are nice, kebabs as expected. Appearance to me looks like it could with a good clean although not dirty, it wouldn't be my first choice if sober. Handy as its local to all the pubs in old colwyn, tasty food with good portion size and seating in the shop to sit down and eat it. Can be full of drunks late late evening but good banter with everyone and friendly. Still prefer Aydins in Colwyn bay but I can't complain as I use this as well

good choice of food and all very good (especially on the way back from the pub!) Staff always very friendly. Conveniently located.