Based on 84 opinions finded in 1 websites
Based on 84 opinions finded in 1 websites
Nº 350 in 468 in Flintshire
Nº 66 of 74 British in Flintshire
Opinions
Very good quality of coffee and reasonable price. Staff were smartly dressed and helpful. We will be going back for a meal at a later date.
Peter G . 2024-03-31
MORE AT TripAdvisor
Visited for our monthly date night. Ordered a portion of garlic mushrooms to share as a starter they were overcooked, had to eat them with our fingers as they were too hard to stab with a fork. Main, I ordered the tandoori chicken sizzler which was nice. My husband ordered the Rump Steak med/rare. When it came it was well done. He sent it back. Replacement steak was medium to well done, still not happy but ate it because I had finished and if he sent it back again it would probably have been an hour or more until he actually had the steak that he ordered in the first place. Good atmosphere and friendly staff. You really need to make sure your chefs know how to cook a steak at £20 a pop, we can do better at home.
ClaireyD1704 . 2024-03-01
MORE AT TripAdvisor
Nice relaxed conservatory for delicious afternoon tea Friendly service and nothing too much trouble The tea was presented well and everything was fresh and tasty Plenty to eat and was given box to take cakes home as both full up !
Spoonerss . 2024-02-09
MORE AT TripAdvisor
Steak was over cooked Chips were lovely as was the garlic bread Husband enjoyed the chicken sizzler dish Reasonably priced
Dee . 2024-02-07
MORE AT TripAdvisor
Called in on the off chance, for a evening meal with my elderly mother, on entering the bar, I was a bit dismayed by the hanging baskets, in desperate need of water and taking down really also the weeds around the edge not a good first impression. We went in the staff very welcoming, didn't have to wait to long, the food came it was lovely.
Joanne C . 2023-10-01
MORE AT TripAdvisor
Afternoon Cream tea for 2 advanced, booking over a week to prepare off any allergies ect which was explained and brought own brown soda bread as couldn't accommodate only white soda bread they would do I did state paying extra to but wouldn't allow had a chicken salad instead instead Very dissappointed afternoon cream tea for 2 which cost 14 pounds each sandwiches where very cold so unable to consume left to aside Strawberries where lovely and good size to eat presentation was undesired though no table cloth placed for presentation side plates cups saucers no side knifes placed ready the cutlery came out in napkins then placed on side metal teapot placed on table used for cafe/function rooms no added hot water for tea clotted cream in small jam jar shapes tasteless poor quality cream tea overall was not as expected and when we explained the explanation was Cut backs Within the hotel since taken over which is such a shame Quality and experience in areas off this hotel needs addressing for the lack of customer satisfaction the, staff however are pleasant and are some training in certain areas which is taken to consideration although this was booked in advanced date time on table 6th June 2023
cherie D . 2023-07-06
MORE AT TripAdvisor
Lunch meet up with family. First time visit. Staff were friendly, good selection of food and was of good quality and value. They offer smaller potions which looked ample.
elwunp . 2023-01-26
MORE AT TripAdvisor
We had lunch here recently. Ordered the Chicken Balti and Lasagne. We were both disappointed. The food was eatable, but nothing special. The chunky chips were pale and soft, again edible but not great. Prices have gone up (I appreciate they have done everywhere) but...... if people are going to spend money, when money is tight then I'm guessing they want better quality meals than these. We won't be returning.
hmcburnie . 2022-09-29
MORE AT TripAdvisor
My son was charged £2 each for 2 fruit shoots for his two children. Scandalous price, £3 buys six in a shop.
Liz27Merseyside . 2022-08-23
MORE AT TripAdvisor
happy staff and nice service. Brilliant eating on site and not having to travel. Good value for money too.,
M1451ZAangelah . 2022-07-03
MORE AT TripAdvisor
Family Sunday lunch to celebrate 21 birthday party of 12 . Very poor service , food arrived arrived after others had eaten , asking all time to either where the miss Oder or could we Oder , staff rude when complained , not one person could say sorry .still waiting for over payment ! Can’t get the over payment back until tomorrow !! Think before booking & parting with your hard earn money
anghop . 2022-05-29
MORE AT TripAdvisor
Really enjoyed our time here, food was good and service very good and efficient. Waiting staff very attentive and professional.
merrymaz . 2022-04-05
MORE AT TripAdvisor
Super welcoming staff. Had a quick bite to eat on the way to visiting relatives and were very welcome. We had a bite to eat outside abs lives the food abs the choice. Staff were very friendly.
annemK6922OS . 2022-04-05
MORE AT TripAdvisor
Good food large portions, fast and friendly service, never disappointed with food or coffees. Nice atmosphere. Cosy.
SarahM14321 . 2022-03-14
MORE AT TripAdvisor
Haven't been for a while and it's always been just "ok". However what a difference! The new look bar is great and delivers a fresh/ modern vibe. The staff were friendly and efficient. The food was a huge improvement on my last visit and the chips were lovely! It seems to attract an older customer which is a shame as the atmosphere can to be somewhat subdued but hopefully the nicer weather will change that a little. It certainly won't stop me returning in the near future.
22LMJ . 2022-03-06
MORE AT TripAdvisor
Belated birthday dinner. Lamb Shank balti and pan fried sea bass mains with a few glasses of wine. Great Food, good service and a nice atmosphere.
mikehQ119DC . 2021-09-03
MORE AT TripAdvisor
We were staying on site arrived a bit later kitchen closed at 9pm we had fresh pizza the service was good & quick.
228sant2 . 2021-09-02
MORE AT TripAdvisor
My freshly cooked sea bass was well cooked and excellent value. Service was Ok but not as sharp as it could have been considering that I was eating late and it was fairly quiet by then.
JohnM812 . 2021-08-12
MORE AT TripAdvisor
great food and service staff friendly bonus that you can take dogs in the conservatory nice choice plenty of space
L2650CWtinat . 2021-07-26
MORE AT TripAdvisor
Food was well cooked and service was excellent all table service for food and drinks. Staff were friendly and quick.
Christine S . 2021-07-21
MORE AT TripAdvisor
Last minute tea out. My husband had a Chicken dinner, which for £10 was extremely good value. The chicken was cooked well, and the vegetables were plentiful. I had the halloumi fajitas - delicious. We don’t usually eat here, but I have to say -the...
susanoJ5379ZN . 2021-06-22
MORE AT TripAdvisor
Had a dinner for two, and the food was delicious. The staff are very friendly but I think they’re are struggling to cope with the current situation. The service could be improved and personalised, but understandably is not a top notch. The dishes are also...
Oxana L . 2021-06-01
MORE AT TripAdvisor
Booked yesterday. Warm welcome, fully adhering to social distancing measures. Service was good, and the food was great.
mikehQ119DC . 2020-12-02
MORE AT TripAdvisor
Thoroughly enjoyed afternoon tea for 2 in the freshly refurbished Arches dining conservatory. Generous pots of tea and coffee, tasty selection of sandwiches, scones with clotted cream and strawberry jam, cream meringue, chocolate eclair, brownies, bara brith, carrot cake and large tasty fresh strawberries. Pleasant...
Spoonerss . 2020-08-28
MORE AT TripAdvisor
Very friendly staff and fast and efficient service. I had the archers burger and my wife had the scamp, but neither of us could finish them. Great food and great service.
Palogs . 2020-02-22
MORE AT TripAdvisor
My partner and I visited on a Friday night for drinks. Whilst enjoying drinks in the dated but welcoming and warm bar we noticed the food looked good. We both ordered a lamb burger which was lovely and came out hot. The staff were all...
melaniesmith172 . 2019-11-20
MORE AT TripAdvisor
I wouldn't even give it 1 star. Just been in for lunch now and it was dead and we were the only table. Ordered food, took about 45 mins for a lasagne and fajitas. For it to come and look like this. Absolutely disgusting and...
isabelclarke14 . 2019-10-07
MORE AT TripAdvisor
Ate here recently and although good value and friendly atmosphere the food was not good. Frankly the chips were the worst I think I've ever tried! I wouldn't say they were hard but certainly strangely solid and had a bizarre earthy taste. I suspect the...
22LMJ . 2019-08-16
MORE AT TripAdvisor
This Bar Eatery was part of the Beaufort Park Hotel, Mold, Wales. There were plenty of meal choices. Staff were friendly & our meals came quickly. We would describe food as ‘good pub food’. Lovely outdoor table area for a drink on a sunny day.
ChristineB55Geelong . 2019-06-06
MORE AT TripAdvisor
Had an evening meal here Sunday, I had the blue cheese macaroni with a few chips instead of garlic bread. The pasta had been cooked very well, and there was a nice amount of sauce, unfortunately, because it was blue cheese I think the chef...
Linda P . 2019-03-14
MORE AT TripAdvisor
Came here on Friday for my works do.We all thought the food was lovely,tasty and hot,especially when you’re serving so many people.Thoughoughly enjoyed our night,We also all thought in lots of events they pack too many in,it was very comfortable and all the staff were...
Linda H . 2018-12-09
MORE AT TripAdvisor
Had not been to the arches ( beaufort park) for a number of years. Pleasant surprise- the food was lovely and plentiful. The new menu ( apparently only started a day or two ago) is varied and has several vegetarian options on it. Being pescatarian...
AndreasV0gt . 2018-11-08
MORE AT TripAdvisor
Called in for tea, Surf and Turf was on the specials menu. Great choice. We both enjoyed it and the plates went back empty! Service was great, quick and with a smile. The place was extremely busy and we were lucky to get a table.
DAVID D . 2018-10-27
MORE AT TripAdvisor
We stopped off at the Beaufort Park Hotel for afternoon tea when we were on our way back from Wrexham, and I'm glad we did! The afternoon tea was presented really well and "traditionally British" with fancy cups and saucers, where you had a choice...
Faye O . 2018-08-28
MORE AT TripAdvisor
We called in with our friends from Hereford to have an Evening Meal. We found a suitable table, sat down with a menu and drinks. Ordered food and waited a short while for our food. Good service from the bar as well as at the table.Good tasty food and happy people when we left!
DAVID D . 2018-08-20
MORE AT TripAdvisor
Been here a few times now with family. The food is lovely - good portion sizes, always presented well. Service is okay - order at the bar instead of a waiter/waitress taking your order. Certain members of staff more helpful than others. In terms of the place itself, lovely appearance. Gives a 'homely' feel in the bar area with a more 'restaurant' feel in the eating areas. The place is very clean. Bar prices are hefty, especially for non alcoholic drinks. Meal prices are average. Will return again
Charlie T . 2018-06-25
MORE AT TripAdvisor
Good for a last resort but they don’t have a wide range on the menu especially not for vegetarians but they are well cooked.
audiolab2004 . 2018-05-26
MORE AT TripAdvisor
Visited the Arches, which is part of the Beaufort Hotel, and enjoyed an evening meal with family and friends.
Kevin H . 2018-05-06
MORE AT TripAdvisor
The Arches is a bar in a hotel that has a vibrant feel to it as it also attracts local drinkers.
Mixubigmoose . 2018-05-03
MORE AT TripAdvisor
The Arches bar could really do with a bit of a refurb as it's unfortunately looking a bit tired nowadays. The bar area is pretty gloomy, but the tables in the large conservatory area are much more inviting.
HodgeyHols . 2018-04-27
MORE AT TripAdvisor
Ordering at the bar moved at a glacial pace, but the food was at least served quickly. The food was pretty average and bland, but they had crayons and paper for the kids and the price was ok.
garethnoon . 2018-03-19
MORE AT TripAdvisor
Called in for lunch as I have done previously.
Rob E . 2017-11-16
MORE AT TripAdvisor
Took the family for an evening meal. Food was disappointing. The kids ordered a lightbite wrap which came with a tiny amount of chips/wedges, which they didn’t mind but some sort of small salad would’ve been nice. If not to fill the plate with some colour. I ordered the Thai curry which was a bit watery and the rice was really over cooked and came with some sort of white bread? Partner ordered the fish pie which wasn’t conventional as you would imagine, but was covered in filo pastry with what felt like cheap fish and a load of peas. Not quite what we’re expecting. Tried to complain but the lady didn’t seem to want to hear the details and just said she would take it up with the chef. Hence the review.
jakandsal . 2017-11-11
MORE AT TripAdvisor
I will start to say that the food was great for the price, we thoroughly enjoyed our meals, and special diets are amply catered for. We both had fish & chips, I had the gluten free option and my friend asked for a few changes to her meal which were catered for fantastically by the chef. And once the staff changed to a professional bar manager it was a lovely relaxed experience.
hotel_mazza . 2017-08-28
MORE AT TripAdvisor
Estado de los Arcos restaurante en Beaufort Park ahora un número de veces es sólo un práctico 15 minutos a pie de donde vivo. El personal siempre muy atento y educado, y el menú cambia en ocasiones también con ofertas especiales, y la comida siempre es de buena calidad mientras está a un precio razonable. Lugar estable y fiable para comer
Pete D . 2017-07-13
MORE AT TripAdvisor
Some of the menu items are the usual pub fare but they do have quite nice specials. Most of our group went for the traditional fish and chips - portions were large and some regretted not going for the optional smaller portion. The only real...
Stuart Robin B . 2017-07-11
MORE AT TripAdvisor
Muy complaciente. Originalmente reservado para 17 luego añadimos unas cuantas más, además de los niños, y todo sin problemas. Cómodamente instalado en 24 adultos y tres sillas altas. La comida estaba bien. Básico. Hizo el trabajo. El servicio era bueno
AnneMarie775 . 2017-05-03
MORE AT TripAdvisor
Vine aquí para una cena. El menú era aburrido, pero no tengo ninguna queja. Tenía el medio pollo asado; estaba bien, pero nada especial. No te des prisa en volver.
BethanJones000 . 2017-04-14
MORE AT TripAdvisor
As I've been to this place before I was looking forward to being a guest at a family Christening but was very shocked at how disappointing it turned out. The staff on the bar Joe and Mike where absolutely lovely. The other staff on the main bar were very rude and arrogant and as she was a older lady that was serving at such an occasion I was taking aback by this. When the food was finally ready it was also very disappointing we had lasagne which was cold a few scraps of chicken and ham and a few salad leaves thrown out of a bag into a bowl the potato salad was disgusting hard and just basically mayonnaise as I have been to this place before I have always been happy with the service and food it was very disappointing as we had payed per head for the food and it was disgusting. No one I personally spoke to that day had a nice word to say about it. I personally won't be returning to this place and have advised everyone I have spoken to to avoid it like the plague and save your money !!!
stacey l . 2016-08-16
MORE AT TripAdvisor
La comida era precioso, pero no nos dijeron que el asador era un precio fijo sólo tenía una comida principal y me cobraron el precio completo de £13.95, así que por favor mire si no come mucho podrá pagar completo
Gwynn E . 2016-08-15
MORE AT TripAdvisor
Comimos aquí. La comida era muy agradable y recién preparado, el menú es variado, y el precio no es demasiado caro
BlackpoolCarol . 2016-08-08
MORE AT TripAdvisor
Really friendly and fast. You don't have to wait long for your meal. Good selection of food . Room service is available.
Barty182 . 2016-05-29
MORE AT TripAdvisor
Visited here a couple of times and never disappoints. Plenty of room, tables not too close together, food excellent and the staff friendly and helpful.
Pearl O . 2016-05-19
MORE AT TripAdvisor
Stayed over at the attached hotel and was pleasantly surprised by the food at The Arches Bar, Staff very freindly, food well presented and good value
Matthew P . 2016-04-10
MORE AT TripAdvisor
We enjoyed our dinner here - lovely relaxed atmosphere and a good selection of food on the menu. Ordered a leek and potato soup, salmon tagliatelle, butternut squash tagine, amaretto coffee and warm chocolate desert, all of which were good. Good service and price.
RWhitener . 2016-04-08
MORE AT TripAdvisor
The waiting staff were efficient, the food was just ok, I had the mushroom starter and sausage and mash. The other choices were ok,
applegate69 . 2016-04-05
MORE AT TripAdvisor
Meal okay - partner enjoyed his Shredded Duck I had Black pudding with Crispy Ham & poached egg topped with French Mustard Sauce - shame the Black pudding was done to a crisp!Partner enjoyed Lemon tart while I had biscuits & cheese.Apparently Welsh cheeses but no details on what they are or which region
FabFizz . 2016-03-14
MORE AT TripAdvisor
Attended at short notice on Saturday night and very helpfully, the pub was able to offer us a table. The service was very average as was the food; the overall impression that we gained was that it was a very process-driven restaurant
G_r_i_n_t_D . 2016-02-21
MORE AT TripAdvisor
Visited the Arches many times as it's quite local to us. The food is not the cheapest in the area but you can always be sure you will get good local food.They do a nice afternoon tea there as well and they have a nice coffee shop with lovely cakes.There's often themed menus which is good for a bit of variation.
StaceyAKelly . 2016-02-09
MORE AT TripAdvisor
Cena in solitaria... Non avevo molta fame, ma il menu (e l'aspetto dei piatti che ho visto sfilare) era abbastanza invitante, inoltre c'era qualche portata extra, come piatto del giorno. Ho ordinato una "Char Grilled Sea Trout with vegetables with pesto oil", letteralmente dovrebbe essere una trota di mare... in pratica mi é arrivata una bella feta di trota salmonata su un letto di verdure grigliate e un filo di olio profumato al basilico.... che dire... squisito!!!!!! Molto, molto, molto buono!Il pesce era cotto a puntino, veramente un ottimo sapore, che si sposava alla perfezione con il contorno di verdure grigliate (finocchi, zucchine, pomodori, patate, cipolle), tutte cotte alla perfezione, leggermente croccanti... sono rimasto piacevolmente stupito dall'eccellente risultato: ottimo! Al banco c'è anche una buona scelta di birra, ho preso un'ottima Theakstone.Sono pienamente soddisfatto, tornero' sicuramente!
fabio370s . 2016-02-07
MORE AT TripAdvisor
We walked into the bar, looked for a menu, waited around the bar, staff carried on their conversation, and ignored us. We found a table and waited again, the menu was uninspiring and pricey for what was on offer, eg trout £14, the table was sticky the welcome non existent , the ambiance well! non existent. Went to the bar again ordered two coffees, We left hungry and cooked at home, well that was a shame!Not tempted to go again. Pity the Tavern was closed .
She9753 . 2016-01-10
MORE AT TripAdvisor
This was a lunch visit with family. The menu is extensive but I chose the Posh Fish Finger Butty!!! This was amazing and completely different to what I expected! I had to use my knife and fork to eat it! I was expecting a few fish fingers on some white bread, but it was actually a whole piece of fish on a bed of lettuce and tartare sauce inside 2 large pieces of bloomer bread!! Fantastic!!!
Sue C . 2015-12-15
MORE AT TripAdvisor
Good evening out with Friends. Our meals were all piping hot, hand cut chips which were cooked to perfection. Very good service.
David D . 2015-10-26
MORE AT TripAdvisor
Lovely and bright restaurant. We mainly sit in the conservatory, which is bright and airy. The food is fantastic, especially the Posh Fish Finger Butty!!! Be prepared to use your knife and fork to eat this!!!
Sue C . 2015-10-04
MORE AT TripAdvisor
Went here for lunch with my colleagues....wont be returning in a hurry!!Barmaid looked like she was working single handed...and it showed...not very well mannered!!Draught coke was flat...when she was told of this she insisted it was fine as the pump had just been re-gassed...there wasn't one bubble in the glasses!!! What happened to the customer always being right!!!Thinks went steadily down hill....long wait for food and when it came it was wrong and COLD!!Manager gave a full refund for food....what a mess!!
Angela D . 2015-09-08
MORE AT TripAdvisor
Stopped here for lunch one day. They had a really good choice of lunchtime menu which included smaller portions of dishes of the main menu. In the end I went for the Arches Burger and change the chips for spicy chips. What can the burger was cooked to perfection. It was nicely presented and came with the spicy chips and salad with helping of coleslaw (I'm not normally a fan of coleslaw but this was delicious) I had to removed one of the burgers from the bun to make it small enough to eat. I didn't mind this as in just ate the other with the chips and salad. The burger was served in a brioche bun and was topped with a few rashers of bacon and a cheese that had like mustard seeds in it...very nice! Well recommended for lunch. Going to try an evening meal soon
Anonymous4785 . 2015-06-30
MORE AT TripAdvisor
A poor experience. Service was questionable, The order was not taken properly leading to half the table (of 4) not having any food. 30 minutes passed before this was rectified despite it being questioned at various levels of management. Although a free round of drinks was offered, that does not make up for an unacceptable mistake and poor effort at resolving it. I should add that the restaurant was not busy with it being at 40-50% capacity. Poor effort!
Daz2687 . 2015-06-21
MORE AT TripAdvisor
I decided to have the fish finger sandwich. OMG!! What a shock I had when it arrived!! I expected a couple of fish fingers on 'normal' bread, but this was a large fish goujon on 2 large pieces of bloomer bread, with lettuce and tartare sauce. I had to use my knife and fork to eat it!!! Just brilliant!!
Sue C . 2015-05-02
MORE AT TripAdvisor
Came here for a family meal to celebrate a birthday. Arrived and place was not very busy. Ordered food and had to sit and wait for 30 minutes which considering they weren't that many people here was poor. The food itself was lovely, I had chicken fajitas and they were very tasty. Nobody came to ask how our meal was which is expected really. The staff had faces that would turn milk sour.
Bananabeak . 2015-04-17
MORE AT TripAdvisor
PT :-) and I stayed at the Beaufort Park Hotel over a 5 day period.He has stayed here often in the past due to work; however this was my first true taste of the place and I must say I was disappointed.Trying the Arches for lunch we were met with a rather 'interesting' woman who I took for the Grandmother of the proprietor. She repeatedly asked for the order, and took such a time that a queue built quickly. Only having an hour for lunch we cringed when we wanted another coffee.Confident that the evening would offer more engaged staff we came back to the Arches for dinner.I chose the curried lamb tagine, with rice and small pittas... what was offered came in a tagine dish which was clean (obviously not cooked traditionally) making it feel more like a stew. The rice was neatly piled to the side and my preference was to place the meat from the tagine on to the rice and use the pittas to scoop and dip into the remaining sauce.Now, the dish wasn't big so when I found only 4 barely bite-size bits of sorry looking non-curried lamb after fishing around in a pond of butternut squash, I felt completely cheated.PT :-) had paid £8 for fish and chips which looked like Moby Dick on his plate, and I sat with a £13 pile of rice, butternut squash stew and a couple of very small pittas... as you can imagine I was less than amused.I brought my dilemma to the attention of a rather dour looking woman on the bar; who promptly scuttled off to tell the restaurant manager.He followed behind her shortly apologising and offering to replace said dish with much more meat, for our trouble we were offered a free desert. Not being desert people PT and I declined,but informed him we were staying at the hotel for a while and would be in to eat again. We thanked him for offering a larger quantity of meat but pointed out that we wouldn't now be able to eat together as my food would be delayed. The possibility of a free meal the following night would have prompted us to repay that loyalty by eating for the remainder of our stay, however the restaurant manager declined and we ate elsewhere from then on.I'm glad we did because the food at The Drovers just down the road was to die for, as was the service.SW :-)The general cleanliness of the hotel rooms calls into question the overall standards at this establishment as can be seen from the photos during our stay.
SWPTAdventures . 2015-04-06
MORE AT TripAdvisor
Visited with friends on Friday evening at 7pm. The seating area was almost empty (it did get a little busier by the time we left, but I can't imagine it ever being difficult to just walk in and get a table).Food was ordered at the bar and was served fairly quickly, I chose the beer battered fish with chunky hand cut chips for £11.25. The portion size was good and there was plenty of fish and it wasn't greasy at all.Overall it was a decent pub style meal.
Nickynoodle1278 . 2015-03-02
MORE AT TripAdvisor
We've been planning to visit this establishment for some time having noticed it when passing on the bus and observing the 'all day food' sign. Having been delayed by other business, we were seeking a late lunch.The bar was almost empty - fair enough for mid-afternoon, mid-week. We looked at the specials board and identified our choices and my partner went to the bar to place our order. There was immediate confusion over the drinks - the request for a large orange juice and soda was met with whether that was orange squash. We were able to place our food order. Very quickly another member of staff appeared with cutlery and place mats and the food arrived very quickly thereafter. The main dishes had clearly been heated in a microwave but were acceptable, chips were freshly fried and hot. Basically nothing wrong, but nothing particularly good - and whether the meal was worth £8.95 each is debatable. But it was mid-afternoon, we wanted hot food and few places in the locality will serve a meal at that time.We would visit again under similar circumstances, but we would not plan to eat in this establishment if going out for a meal.
lizith . 2015-02-25
MORE AT TripAdvisor
Been there 3 times in 2 weeks as my nan recommended it to me so have taken her twice but she complained last week as portions are smaller, my chips have been undercooked 3 times. When ordering at the bar my order was taken by an older lady and seem like you are putting her out to ask for ice in your drink as not offered.Thought I'd take my husband as we were passing this week and show him where my nan liked- this wasn't the best of visits either as didn't get what u asked for regarding our lunch, was offered ice in drink though but still come across as stressed and not too confident behind bar etc and not found any manners yet:-/Nice place, has great potential, lovely waitresses and clean
Amynealbrown . 2014-11-15
MORE AT TripAdvisor
Visited here a few times and always hoped it would get better, from poorly cooked breakfasts to having not enough on your plate to feed you properly it seems a shame that a venue like this long established hotel continues to under perform. Would not recommend for food.
Nick S . 2014-10-28
MORE AT TripAdvisor
Worst experience I have had paying £7 for 1 drink then finding a hair in food and then no exchange on food or refund old lady behind bar is rude and snobby individual
Eyewitness1 . 2014-10-05
MORE AT TripAdvisor
Attempted to venture away from the hotel for food but we were drawn back into the Arches after our first evening experience - delicious!! Definitely recommend the burger and goat cheese pizza! Ooh, and the sweet potato chips. Customer service was great too, after a mix up with the order we were given complimentary chips to go on with. If it weren't for the hotel we would return!
Tasha S . 2014-09-07
MORE AT TripAdvisor
Having popped in for coffee on several occasions i thought i give the place a go for food - i had fish and chips, the best fish and chips in a very long time!!! Pleasant place, pleasant staff, no complaints ,
AndreasV0gt . 2014-09-05
MORE AT TripAdvisor
This is a venue to be avoided if you want to go out for a quiet drink. It has a lively scene and is also an overspill for the very busy functions area. Its probably great if you are young but not for older clientele. Sorry not my cup of tea
Mike H . 2014-08-18
MORE AT TripAdvisor
Went with colleagues for lunchtime meal. It was quite quiet in the Arches Bar. The food was nice and those serving were very polite but the lady behind the bar taking the orders was quite abrupt. There were 6 of us and when we paid at the end separately she seemed to lose track and thought one of us hadn't paid. Although she said she'd deal with it we were made to feel as though we were at fault. I've experienced a similar attitude from this person on a previous lunchtime visit in December 2013. Not sure I'll go back for that reason.
SteveAW26 . 2014-07-15
MORE AT TripAdvisor
We live not far from this place, and if we are busy, and then find ourselves starving..its the closest place to us for grub..!! Its OK...the food is OK..the service is OK..the prices are OK..nothing stands out about this place, having said that, its always quite busy..so draw your own conclusions about that...!! We still go there now and again, so that speaks for itself doesn't it?? Its clean, toilets are clean and fresh...easy parking, and no need to book for lunch during the week certainly. Yes, its worth a visit by all means. We wouldn't go there for a special occasion, but it fits the bill for a quick lunch and drink when needs must. We (the public..) expect quite a lot more than we did, say, 5 years ago, in terms of service, value for money, and quality of food..perhaps this eatery hasn't moved as fast as it should have taking all that into consideration. Still I say, go and see for yourselves, perhaps I'm getting more demanding in my old age..!!!
Thomas W . 2014-05-25
MORE AT TripAdvisor
I recently booked an evening reunion dinner at the hotel. From start to finish nothing was too much trouble. Lesley dealt with the booking and managed the event in a pleasant and professional manner. Everything about the evening was excellent. The food was tasty and served efficiently by the waiting on staff. The table was tastefully arranged and there was even menus celebrating the night- which was a kind thought and a memorable souvenir. For a special event I would recommend this hotel and I have no doubt that this will be a first of many reunions there!
Hilary477 . 2014-05-12
MORE AT TripAdvisor
I have been here quite a few times, usually monthly for carvery on a Sunday afternoon.£7.50 very good portions. The fact that the gravy is glutenfree is great. Lots more on the menu and a specials board.
Linda M . 2014-03-28
MORE AT TripAdvisor
Our favourite restaurant was bursting at the seams, so we travelled just half a mile up the road to try our luck here. No problem! We had a choice of seats and were quickly served with drinks and given menus to peruse. A decent enough menu, with plenty of old favourites and some new to us. I must admit that we have been here in the past and not, at times, particularly enjoyed the experience. However, on this occasion, all was well. The food was excellent, tasty and well cooked. The service was attentive and speedy. We didn't go for anything involved, just burger and fish and chips, but they satisfied our hunger nicely. Will call again.
Bob P . 2014-03-10
MORE AT TripAdvisor
Similary restaurants in North Wales
16 Opinions
On our way home from a weekend in Wales and we stopped here on a recommendation. From the minute I walked in my brain was screaming no! It was not looking the cleanest of places this may be because it is so dated inside with tatty furniture and dirty carpets but as it did have a 5 star hygiene to the entrance door and with my dad being diabetic and neededing food we went with it. We ordered three roast dinners and they arrived homemade but the veg was waterlogged and tasteless and I was pretty much not willing to take a chance of eating in here so waited for the parents to finish and made a quick exit. Only reason I put poor and not terrible was because the lady and her daughter that was about 10 that served us was very polite.
1564 Opinions
Amazing service and meal. I had the chicken tikka masala ½ chips½rice with a naan bread and mango chutney It was out of this world and probably one of the best things I've ever tasted I recommend coming here for an amazing meal and plus the staff are friendly
4858 Opinions
Me and my wife came here for a spot dinner whilst visiting family lovely place staff were amazing the meal was delicious gets a 5 star from me thankyou for looking after us and making us feel welcome