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3.8

Based on 4.858 opinions finded in 2 websites

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Nº 307 in 468 in Flintshire

Nº 60 of 74 British in Flintshire

CUSTOMERS TALK ABOUT DISHES WITH..pizzasaladvegetableschickenpotatoescheeseroastfishladycreampiecookedpayoldturkeymeat

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Me and my wife came here for a spot dinner whilst visiting family lovely place staff were amazing the meal was delicious gets a 5 star from me thankyou for looking after us and making us feel welcome

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David B . 2024-11-16

MORE AT TripAdvisor

Came for breakfast. Carly was brilliant. You can clearly see it’s under new management. Definitely worth a visit to anyone in the area

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Christian P . 2024-11-14

MORE AT TripAdvisor

Been here a few times for breakfast and carvery service is brilliant.carly served us for breakfast hot fresh food and the carvery was the same hot fresh.staff are all very polite would deffo recomend and will call again..

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Tintin . 2024-11-13

MORE AT TripAdvisor

We went in on a Monday evening for a carvery and the food and service did not disappoint us, it wasn't as busy as it normally is but after my experiences here in the summer, it's almost a blessing

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Tracy S . 2024-11-12

MORE AT TripAdvisor

We went for a carvery on Monday evening, the food and service was brilliant, we was served by a lovely man called Dave, he was very attentive with us and helped us with our order.

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janice . 2024-11-11

MORE AT TripAdvisor

Very friendly staff, from serving to waiting on and clearing tables. Very welcoming atmosphere and a young Lady called Millie was very helpful with us😊

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Sanchia Alsop . 2024-11-02

MORE AT Google

Had a lovely welcome .of the staff .food was nice and hot .will call again

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evelyn jones . 2024-11-02

MORE AT Google

Staff are amazing. Lovely place Food was amazing Will come again

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amy overend . 2024-11-01

MORE AT Google

Really polite, nice to the kids and served over many days by Cara while on holiday couldn't fault her very helpful, especially when I tried to order a redbull 🤣

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Bradley Tripp . 2024-11-01

MORE AT Google

It wasn’t very busy but we waited for over 40 minutes for our meal. The food wasn’t great and wasn’t very warm. Disappointed

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Mandy Jones . 2024-11-01

MORE AT Google

Cara and Rita served us, they are a credit to your business and the food was lovely, we will definitely be back soon

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Tracy Simms . 2024-10-31

MORE AT Google

Lovely friendly place to be tonight they sang happy birthday to my dad waiting on superb very polite mannered staff the two girls Millie and the othe girl I only remember with n I think sorry don't no how to pronounce it very polite girls doing a fantastic job 💯 manager on duty Very polite and all asked if everything was ok we travel over 40 miles to have this food and it's always been a great time and family meal to eat thanks guys ya place is a lovely to be coming to and always made welcome at the door on arrival x 😊

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Caz Baker . 2024-10-30

MORE AT Google

All you can eat breakfast and to be fair it was worth the drive, and the nice big free car park makes it easy. All the food was hot and plenty of choice, their new addition of coated potato cubes were lovely. The place was lovely and clean plenty of room between tables for wheel chairs and prams which was nice to see, big covered tables outside if you have a dog even water dishes spotted around for them. I really want to say I cannot fault the friendly staff or delicious food. Definitely going again.

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Sandra Jones . 2024-10-30

MORE AT Google

had a lovely carvery here at st Mary’s well worth the money also the all the staff and management where very friendly polite and helpful well worth a visit xxx

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circus girl . 2024-10-30

MORE AT Google

Shannon was very polite and efficient on arrival unfortunately on a very quiet night food was dry lukewarm and took an age to arrive. Saved as kids loved the dessert probably wouldn’t go back. Stone house as a brand need to do more and support their staff.

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Lance Lloyd . 2024-10-28

MORE AT Google

Had great experience and my server kat was extremely helpful and polite helped me with my order and recommended me the tandoori chicken pizza fron their new menu.

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crixus 171 . 2024-10-27

MORE AT Google

Millie who was in charge of the area where we were sat was very attentive and nothing was too much trouble for her. A credit to the restaurant.

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Alan Williams . 2024-10-26

MORE AT Google

I was served by a lovely pair of women. Shann on host and Cara on the bar made my time really nice. A lad called Lee also helped manage to fit us in as we hadn’t booked. Really positive time and the food was amazing. Will definitely come again

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Brandon Owen . 2024-10-26

MORE AT Google

This is our first time visiting, we was greeted by millie (waitress) she helped us find a table and was very helpful, we will definately be back 5 🌟

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NRTH Ws . 2024-10-26

MORE AT Google

Front of house lady Cara was proper sound. Had good chat back and git involved like she was with us was great. Kitchen staff made me wait at least 30 seconds for my carvery tho, not on really is it.

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MLPellicci . 2024-10-25

MORE AT Google

I’ve been here a few times recently for breakfast and carvery lunches and have never had a bad experience. The food is delicious and the staff are all super friendly. The bar staff are actually starting to remember me which is nice and Michelle who dished up my carvery today was delightful and patient with me asking questions. All in all a great place to come for a treat breakfast, lunch or dinner! Thank you guys!

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cheryl booth . 2024-10-25

MORE AT Google

Amazing Carvery and lovely staff, especially Erin who went above and beyond for us and was so kind and polite. Keep up the amazing work Erin! :)

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Fawn Nuage . 2024-10-25

MORE AT Google

Erin was an absolute credit great service, very polite and very patient with my wild child been quite a few times and always been seated and looked after will be coming again soon x

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Vicky Warburton . 2024-10-25

MORE AT Google

30£ for a pizza, 9 small chicken bites, a small dry garlic flatbread & two cordials and bowl of chips overpriced rubbish, garlic flatbread was dry, place stunk of smoke, no handwash in the disabled toilets. was going to have a cavery but meats looked like they were dry and had been their for hours. no staff even came how to ask how our meal was, wont be coming again

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Alice Hewitt . 2024-10-23

MORE AT Google

Worst experience ever, the place looks like it’s not been renovated in 20 years, the chairs are ripped and torn and decor is disgusting. The place looks like it hasn’t had a good clean in a long time. The service was diabolical… waited over an hour for food everything then came in scattered time with more waiting, staff are clueless and management is so disorganised. Ew just never again, if it wasn’t for a birthday meal we would’ve walked out instantly.

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Chloe Wood . 2024-10-23

MORE AT Google

place looks a bit shabby outside . Greeted by a man called Mark who was great , explained how carvery worked and made us feel very welcome . Food was so so . Very thin slithers of meat , cauliflower cheese with no cheese flavour 😣, hard as rock roast potato , condiments could have been presented better , I’d go back but not for carvery sorry . Mark was the only positive there and deserves 5 ⭐️

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Sarah Roe . 2024-10-22

MORE AT Google

Having a holiday home here in Wales we have visited the bells a few times and every time we have been served by an amazing lady Cara. She is very friendly and professional and an absolute credit to the company.

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Mark Johnston . 2024-10-22

MORE AT Google

Great staff, lovely food and atmosphere. Me and my family often come here and always get great service. 100% recommend

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Kimbo Star . 2024-10-22

MORE AT Google

Holiday town pub yet no dogs allowed anywhere inside

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Carol Preece . 2024-10-21

MORE AT Google

All the staff at this restaurant are so friendly and helpful

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Kath C . 2024-10-20

MORE AT Google

No real complaints about food but our starters were brought with our main!! I was having a carvery and advised not to queue until main arrived. When it did I was then queuing for 15 mins whilst my hubby ate his main so we actually ate separately which isn't the point of going out for food together?? Plus a certain group of people jumped the queue at the carvery and not one member of staff was going to speak to them. But I did. They were so rude and pushy. In a nutshell not a great experience. Won't be going again 😞

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Sian Matthews . 2024-10-20

MORE AT Google

Okay so we thought we'd give this place a go as we are staying at a local caravan park, additionally it's not very often i post a negative review but unfortunately I don't have much choice with this one Firstly upon arrival it took far too long for us to be seated, the queue for service at the carvery was far to long exacerbated by the face that the chef seemed determined to take his time, the quality of the food was not great bland and tasteless, the cauliflower cheese was more like cauliflower sludge the stuffing was drier than ghandis flipflop the meat was dry and full of gristle in all honesty it was not worth the money or the time give it a miss!

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Chris Moorcroft . 2024-10-20

MORE AT Google

Cara was great food was fantastic .

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Rich Swift . 2024-10-17

MORE AT Google

Went in today, the new menu is even better than the last, staff super friendly, cara In particular.

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Laura Bates . 2024-10-17

MORE AT Google

Great food and staff as usual. Was served by Niamh, very pleasant and helpful

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Marie Touhladjiev . 2024-10-16

MORE AT Google

Very nice place nice friendly staff would recommend

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Neil Higgins . 2024-10-10

MORE AT Google

Great food, the breakfast is amazing.

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And y . 2024-10-10

MORE AT Google

Never get rid of Sandra she was a star Great with the kids

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mas d0esfishing . 2024-10-09

MORE AT Google

We had a lovely meal at the Bells and the puddings were yummy. The staff were so welcoming with a particular shout out to Niamh who provided excellent service. We will certainly be returning. Many thanks

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Michelle McCormick . 2024-10-09

MORE AT Google

Stopped for some food and a drink. Overall had a wonderful time and will definately be returning in the near future. Staff were pleasant and our server Niamh was very friendly and welcoming. 5 star food and service overall. Worth a visit if your in the area.

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Pete H . 2024-10-08

MORE AT Google

went for food with my partner,a young lady named niamh helped us and was so welcoming and made our experience amazing and will be returning because our visit was lovely 100% recommend !xx

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Annest Evans . 2024-10-08

MORE AT Google

Great staff extra helpful as a wheelchair user

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Wayne Harry Hughes . 2024-10-07

MORE AT Google

We regularly visit bells of st Mary’s as a family and I can’t thank Cara enough for always being so helpful, friendly and going out of her way! Such a lovely lady. Emma and family x

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Emma Smith . 2024-10-07

MORE AT Google

Brother in law broke down in motorhome, so we spoke to management, and he let us park up overnight in car park. Had carvery and breakfast before leaving, very nice stay would highly recommend it for helpful staff and management.

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david ward . 2024-09-30

MORE AT Google

What a lovely, family friendly place! Cosy and friendly atmosphere, really clean and quick service, plus the staff are so lovely! The food is amazing!! Especially the carvery and pizza 🥰 Will be returning soon and telling all of my friends and family about this place! Best food we’ve had in a long time! We can’t wait for our next meal with you! Thanks guys ❤️

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Katie Curran . 2024-09-29

MORE AT Google

Fab food and service from Erin , will be back soon 😊

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Gemma Jensen . 2024-09-29

MORE AT Google

Amazing carvery today, we were served by Aron the smiling chef for the carvery and Kat at the tills

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Mark Lawson . 2024-09-29

MORE AT Google

Had a lovely meal here great amotosphere friendly staff made me feel very welcome nothing was too much trouble would definitely recommend this place to friends and family il defo be back

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Karen Sycamore . 2024-09-29

MORE AT Google

The woman behind the bar was quite rude and abrubt. The roast were rock solid on the carvery & the veg were stale. My father in laws fish was like a brick, and it was left on the side for ages to which I had to deliver it to his table, as no one was willing too. I didn’t find this very professional what so ever.

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Victoria Copeland . 2024-09-27

MORE AT Google

The staff are always welcome I've never been disappointed in the carvery and the ciders and Bear are spot on who ever clean the pipe line is doing a great job 💯 and the cost for food there is ok carvery or off the menu , not try the pizza 🍕 there yet but looks good

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Russell Horton . 2024-09-24

MORE AT Google

Great place to chill after a busy day on the beach. Service team are fabulous and the food is scrumptious. Big shout out to master carver Jordan for his happy and positive attitude.

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Mak Kelly . 2024-09-24

MORE AT Google

Always a professional service 👌 👏

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Arnie Morgan . 2024-09-24

MORE AT Google

Called in for a carvery and drinks with my family and we were served by Niamh. The food was lovely! Niamh was bubbly and couldn’t do enough to help us as we are quite picky with our deserts! We will be back! Thank you

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Jessica Keys . 2024-09-22

MORE AT Google

Food was enjoyed by all. There was a delay for those on the two course menu between mains and deserts. This was because of shift change in staff. Other than this the food was and service was good

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Philip Davies . 2024-09-22

MORE AT Google

Food was brilliant and service I think her name was niamh she was wonderful making sure we was all settled and if anything was wrong to go to her and she will deal with it she made us feel so welcome, will definitely be coming back.

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Bobert Diaz . 2024-09-22

MORE AT Google

i had a lovely experience with the girl behind the bar her name was niamh i think she was very bubbly had the best attitude and steffan amazing service made me me feel very welcome

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Portia crompton . 2024-09-22

MORE AT Google

excellent friendly, polite & warm welcome upon arrival. Food excellent & hot with great quality & staff very attentive

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ianto morgan . 2024-09-20

MORE AT Google

Never been here before, stopped off for some dinner after a long day and I wasn't disappointed. The staff and friendly and accommodating and the food was amazing. Worth the price and plenty of options

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Chloe Blackburn . 2024-09-19

MORE AT Google

Everything about this place is awful. The food (pizzas) were dry and tasteless; the staff clearly have had no customer service training; they tried to charge us far too much; we had to wait 45 minutes for our pizzas at a time when there were hardly any customers; the tables and chairs felt dirty and old; the entire place looked and felt unkempt and very badly managed.

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Phil W . 2024-09-18

MORE AT TripAdvisor

Each time we went we had the buffet. Excellent meal at a very good price.

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Kenneth Marshall . 2024-09-17

MORE AT Google

As always Cara has made us feel very welcome and has exceptional customer service skills. Thanks again Cara. See you again. Food was great too. Win win.

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Alex Aspinwall . 2024-09-17

MORE AT Google

Great breakfast today, all freshly cooked.

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Gerald Clark . 2024-09-16

MORE AT Google

Late Friday afternoon, was fairly quiet, took a short while to get served (order at the bar). Didn't have the starters we both wanted, the main I wanted, nor the dessert I wanted. That said, what we did end up with was really good, in fact, I would highly recommend the pizzas. Won't rush back, but if I ever find myself there again I'd happily eat there.

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Tim Clarke . 2024-09-15

MORE AT Google

Had the carvery, the turkey and gammon was nice the beef chewie. Son had the philly cheese stack burger, which he couldn't eat as the beef patties were horrible . Crispy chicken starter was very tasty. Waited a long time for dessert, so I asked a member of staff to get it to go.

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Georgina Mahoney . 2024-09-15

MORE AT Google

Came tonight with family food was lovely. The customer service was outstanding had two members of staff take great care of us Erin and Mak. Mak went above and beyond to make sure we had a great evening. We will definitely be coming back thank you

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Andrea Owen . 2024-09-14

MORE AT Google

Great value food and the cavalry is amazing

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Martin Downing . 2024-09-14

MORE AT Google

We chose this establishment because it was close to where we had travelled from, had some good reviews and was open when we needed it. I ordered my food and drinks at the bar and sat at our table. We waited and waited for our food and in the end I had to chase it up. Five chefs were behind the carvery counter and when I asked about our meal he assured me it was just on its way. It was another fifteen minutes before our food arrived. Considering the time it took to prepare a "fresh" meal, it wasn't piping hot and the chips were very average, in taste, looks and heat! It seems that this place focuses on the carvery and if you should order from the menu otherwise then you'll have to wait! I'm also surprised that for the number of chefs around, the vegetarian menu is also pretty lacking. As well as having to chase up cutlery due to having starters it was really a really disappointing experience. A great shame for somewhere in such a prime location. PS The only reason I gave three stars and not two is because the young human behind the bar was friendly!

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Survey Woozle . 2024-09-14

MORE AT Google

Had an absolutely lovely time with family. Food was great especially the carvery. Had the most loveliest and welcoming member of staff called Mak that was a great help from start to finish, he couldn’t have been anymore lovely, never had such amazing customer service from someone. I will definitely be returning! Thank you

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Paige Jones . 2024-09-14

MORE AT Google

Great carvery. Turkey was really moist. Roast potatoes were crispy on the outside and the veg was well cooked. Great value for money

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Billy Earl . 2024-09-12

MORE AT Google

Really nice staff, very polite and helpful. The food was good and had everything that we wanted. Going again tomorrow morning for breakfast 😋😋😋👍👍👍

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Christopher Lear . 2024-09-12

MORE AT Google

I went twice last week with 3 other people, first time in the evening food was great I had pizza and it was great just done right and very tasty, the 3 others had carvery and they all thought it was really good. The next day we went for breakfast and you can't go wrong plenty to choose from and all cooked great and tasted great. Prices for food and drink are really good, Menu has great choices and the place itself is nice with friendly staff and its worth a visit. I Will be going back.

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Matthew Pilkington . 2024-09-10

MORE AT Google

I used to come here all the time, came today for the first time in a couple of years. My goodness the place has gone downhill. Having booked a table in advance and asking for a quiet corner, they put us right by the front door next to an ice cream machine that sounded like a diesel generator. The table was all sticky (Pet hate of mine). Ordered a kids pizza, adult cheeseburger and a carvery. Food was very disappointing, chips had been kept warm and were dry. Pizza was the saddest thing I've ever seen, still feeling guilty for feeding it to my son. By far the worst carvery I've ever seen, one Yorkshire pudding, about 8 mouthfuls of meat most of which was all fatty. Cauliflower cheese was basically in milk, nothing cheesy about it. Roast potatoes were dry and undercooked, mashed potatoes were watery and tasteless. Stuffing was like cat litter.....I left 75% of my plate, it was inedible. None of the salt shakers work as all the salt is damp and clumpy. I left still hungry with a headache from the ice cream machine, will not be going again. Utter waste of money and a Sunday afternoon!! If I could review as 0 stars I would. EDIT - My son has been ill ever since he had the ice cream from here. I can only assume your machine never gets cleaned! Please close this place and get your house in order before someone gets hurt! My son has been violently sick since we left here on Sunday. Could I also have the Stonehouse head office email address?

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Mike Johnson . 2024-09-10

MORE AT Google

Lovely carvery with the family, served by a lovely lady Cara, was extremely helpful and friendly. Will be back!

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Jessica Harriss . 2024-09-08

MORE AT Google

Nice staff, nice atmosphere and a lovely carvery at a nice price . Really enjoyed it

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Ian Garner . 2024-09-08

MORE AT Google

My cousin and I called into the pub yesterday 6th September and we had the meat free carvery and it was amazing. We will definitely call in again

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Jean Davies . 2024-09-07

MORE AT Google

Hi the service was great and we enjoyed our food the food was nice and hot and fresh also we had cold nice drinks also dessert

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Dharam S . 2024-09-07

MORE AT TripAdvisor

Went for breakfast which tasted great! Erin the person at the bar serving us was very lovely and polite making the experience more enjoyable

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Elliot Weston . 2024-09-06

MORE AT Google

We have been coming here for over 15 years and we have never had a bad experience. I always book before going as it can get busy, the staff are always very polite, friendly and greet you as soon as you walk in and speak to you on and off throughout to ensure everything is ok. The majority of us always pick the all you can eat carvery and the children have chicken nuggets, burger or pizza. It’s a hit with all of us! I did mention to a staff member that the roast potato’s looked a little hard (my favourite part!) and they informed the chef straight away, took the roast potato’s in the back and then came back with fresh ones. This made our experience even better! Thank you so much David. We look forward to returning in the next few weeks!

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Charlotte Roberts . 2024-09-06

MORE AT Google

Very good carvery. Tasty and hot. Erin was very pleasant and welcoming. We returned for breakfast next day before our journey home and Erin was here to welcome us with her big smile. Recommend for buffet carvery and buffet breakfast. I had the small plate as don’t eat a lot. Nice and clean and big car park. We were at the Haven site and it is close by.

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Andrea Egan . 2024-09-06

MORE AT Google

Amazing carvery even better price, Dave behind the bar was brilliant and helped us out so much a real asset to the team can’t wait to visit again

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David M . 2024-09-06

MORE AT TripAdvisor

We have been coming here for over 15 years and we have never had a bad experience. I always book before going as it can get busy, the staff are always very polite, friendly and greet you as soon as you walk in and speak to you on and off throughout to ensure everything is ok. The majority of us always pick the all you can eat carvery and the children have chicken nuggets, burger or pizza. It’s a hit with all of us! I did mention to a staff member that the roast potato’s looked a little hard (my favourite part!) and they informed the chef straight away, took the roast potato’s in the back and then came back with fresh ones. This made our experience even better! Thank you so much David. We look forward to returning in the next few weeks!

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Charlotte R . 2024-09-06

MORE AT TripAdvisor

Stopped off here for some lunch whilst driving through the area. The carvery was excellent, loved the gammon and turkey. Served by Cara who was very pleasant and helpful. If ever in the area again will definitely return.

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janice . 2024-09-06

MORE AT TripAdvisor

Amazing place, amazing food, staff are fantastic and will go above and beyond to help out we even had the bar man Dave singing happy birthday we will be back

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David Moulson . 2024-09-06

MORE AT Google

Since we started our holiday we have been in the establishment nearly everyday for a beautiful meal. On this occasion we popped in for Breakfast and it was superb. The food is faultless, the atmosphere is great and the staff are wonderful. Our favourite team member was Erin. She was so polite, kind and welcoming, she made us feel like part of the pub. So thank you Erin your so wonderful

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Samantha Gillham . 2024-09-06

MORE AT Google

When visited place was not busy, ordered food, waited 1 hour still no food, asked what's happening waitress went to check, came back and said there there was a half hour wait when I ordered but nobody told me, your food has just gone in now 🙄 15 minutes later food came out and one meal was stone cold 🥶 Went and complained and received a refund. Won't be back in a hurry.

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linda williams . 2024-09-02

MORE AT Google

We had the carvery and it was disgusting especially the meat which was all fat. My daughter had a pizza that was cooked by a 16 year old (he looked it). Terrible disappointment and over priced...

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damon smith . 2024-09-01

MORE AT Google

Food turned up both burnt and cold. Some of the cocktails weren't available as they had no juice.

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Laura Lawson . 2024-09-01

MORE AT Google

Lovely place for food. Very helpful and friendly staff. I've been eating here for many years with family. Love this place ❤

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Happy Days . 2024-08-31

MORE AT Google

Food wasn't that bad sausage was black and pigs in brackets was over cooked plus had to wait for them nearly had all the dinner before they come I had to call someone over never got greeted at the door so we found a seat ourselves we went to the bar to order which the staff was friendly there was Not much gravy left and wasn't topping it up so we had to put up what we got little things go along was the rest was excellent 👌 atmosphere no music playing hardly anyone in there we would call again if we are passing but won't come out of way for it

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jason . 2024-08-31

MORE AT Google

Had all you can eat breakfast in here and for the price was spot on, place was clean and staf friendly and polite

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Chris Hardwick . 2024-08-30

MORE AT Google

Follow up review of the Bells of St Marys as it has been a long time since I have last been. Well what a huge disappointment, cobwebs on the ceiling, men's and disabled toilet out of action, no lights in the womans toilets, no waitress service, went to order food the attitude of the two woman behind the bar was terrible, got told cannot have burger, chicken burgers or pizza due to the fact that they have problems with the electrics. My friend had the carvery which was luke warm the vegetables were not good. I ordered fish and chips with garden peas. Fish and chips were hot but the garden peas were taken off the carvery counter as mixed in with my peas was carrots, mash potatoes. They did not taste nice and looked like they had been reheated and reheated and were cold. I would definitely not recommend at all.

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Shell T . 2024-08-30

MORE AT Google

No availability unfortunately when we arrived for over 2 hours

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Brenda Nash . 2024-08-29

MORE AT Google

Nice place and nice food when visiting Wales, however the staff were a bit slow on clearing dirty tables. Staff I seen were walking past chatting

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Neil Houghton . 2024-08-28

MORE AT Google

Never go back service disgusting food bad and very poor presentation.

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Josh Jones . 2024-08-27

MORE AT Google

Not sure where to begin, my son had booked a table for 6 for 2.45 4 adults 1 teenager and 1 child however unknown to us at the time of booking another family member had turned up so we asked for a table for seven and he said that the table wouldn't be big enough well he was right there as it was a small round table with four chairs around and they were going to try and squeeze 6 of us around it !!! This would not have been possible, the guy who said there were no other tables available... despite a whole room full of tables down by the carvery and then a table became available seating eight and we asked if we could sit there but they said it wasn't available so a blond haired women said all we've got are these two tables which meant that we had to sit separately what's the point in pre booking ??? the customer service was appalling, and despite what they had said no-one used the table that they said was booked or the other tables that were free when we arrived. So now the customer service gets even worse my grandson had chosen a bottleless ice-cream as his dessert and you had to take ticket to bar to get cup and spoon he waited over 15 minutes to get served as they were ignoring him and serving adults before him so I went up and only then did they take any notice of him!! The area where we were sitting definitely needs a refurb very scruffy. Food was average undercooked veg, mash very watery peas not nice at all, meat nice gravy lovely and food was hot. As you can imagine we won't be back when visiting this part of the country next time

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carol howells . 2024-08-26

MORE AT Google

Always a great meal here carvery is beautiful all fresh food plenty of choice and friendly staff. Cara served us at the bar she is fantastic, friendly and personable. She made it an even more pleasurable experience. Service with a smile and even had a quick chat with us even though it was quite bust. She couldn't do enough for us. I even couldn't finish my carvery and she got some takeout boxes as wasn't any available at the time. It wasn't just us whilst stood at bar she was super friendly to everyone proper asset to the team. She is a star!! 5 star! 🌟🌟🌟🌟🌟

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Kyle Godkin . 2024-08-25

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After a bad experience last year we decided to try again. Sadly I will never return. The staff were polite and friendly and pub was clean on arrival. The carvery looked ok. Unfortunately when it was on the plate it was really bad. The beef was grissly and only just cooked. It had no colour on at all, it hadn't been basted. The turkey and gammon were ok. The vegetables were awful although looked inviting. Carrots were crinkle cut but frozen and no taste. The cauliflower cheese looked great but it tasted like water. The beans were tasteless, mashed potato was full of chunks and no taste again. Roast potatoes were thrown in the deep fat fryer. Frozen peas which is the norm. No root vegetables, parsnips, cabbage, broccoli ? The gravy was tasteless. I'm not sure what it is with carverys not just here, but nobody seasons anything. I think the place is understaffed and management seriously need to get this establishment sorted. I've seen so many people come and go here it's a shame as many local caravan and camping sites used to come here and you couldn't get a table. There is no decent carvery anywhere in the area other than the Cookhouse, and that is just as bad. Not tried your normal menu but sadly I won't return. Get a good chef in train your staff up as I think anybody and everybody is sent out to carve up meat and don't have a clue what there doing.

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Nicki Bradley . 2024-08-19

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Really hard to write, as young waiting on staff were polite and friendly, but the service and quality of food was not acceptable, we booked a table arrived a little early, shown to a table straight away and advised to order via the app, with a little help from the staff was able to complete order and pay, 30 minute wait for the drinks to be served, vodka and tonic was flat , no ice or lemon, asked waitress how long was wait for food, after waiting 40 minutes for pub grub which is a bit excessive, we waited another 20 mins so a 1 hr wait for food, my food was still frozen in the middle, a large lump of ice In the middle of mac and cheese,not a nice site, husbands burger was only luke warm in the middle, not what you expect after an hrs wait, returned food and requested a refund, which was given without hassle. The environment was dark and dingy, no condiments on the table, windows were grubby. We drove to a Chinese restaurant were our food was served piping hot on hot plates within 15mins and drinks were palatable with ice and lemon.

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Teresa Moorcroft . 2024-08-18

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Food disappointing , not welcoming and service slow and unprofessional .

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Linda Savage . 2024-08-17

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In a word AWFUL. We pre-booked a table and asked for carb content of one meal as one of the party is type 1 diabetic. Despite the warning they struggled to find any information on the meal when we asked. We ordered food, which eventually arrived an hour and a quarter later, 2 meals were ok, 1 was inedible and one was under cooked with cold chips. The manager gave us a refund, but we were left with a diabetic juggling blood sugars because their meal was cold, stale bread & burgers under cooked. EDIT - Over night we had 3 people complaining of upset stomachs - I’ll leave you to draw the obvious conclusions. But the questionable hand hygiene by the manager in the Gents certainly adds to questions which need answering. On returning home we’d been expecting to manage a diabetic hypo, but instead he was struggling with very high blood sugar levels for which the only explanation was additional unplanned sugar intake which must have come from full fat Pepsi as opposed to the Pepsi Max ordered.

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Mike Garratt . 2024-08-16

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