The Bells of St Marys in Flintshire

Came in for food early Thursday evening, what a disaster! 10 minutes after ordering the fire alarm went off and it seemed no member of staff knew how to turn it off or organise the pub. Management whilst scrambling around trying to work out what to do left a young girl to attend to all the tables and disgruntled customers. After 35 minutes of sitting with a fire alarm going off, Dave finally found out how to turn it off great.. or not, with no sign of our food after an hour and being told twice it’d be 5 minutes we decide to get a refund and head home. Management of this pub definitely need a refresher on how to handle a fire alarm going off as we weren’t the only customers to notice how badly managed this situation was.

Called for an evening meal... absolutely terrible....meat was tough, trimmings bland, gravy tasteless.... worse carvery we've ever had.... tried the food, but left most of it !!..server asked if everything was ok but overall were not interested !!...we will definitely not be returning !

Lovely place with good food and Mark D is always very pleasant.

So been going to the bells of st marys for a while now while working away for breakfast.. all the staff are amazing management, bar staff and all the chefs.. food is 100% and kerry and Mitchell the 2 lady chefs has always gone out there way to cook my eggs just how I like them so thank you for that.. well worth a visit if your in the area.

I have just had the best pizza I have ever had on a pub , better than a lot of Italians I have been to . I asked for it to be crispy and I got what I wanted it was outstanding . It’s the first time my wife has commented on a pizza . KYLE KYLE KYLE keep it up . Thanks will be back . Plus tusedays half price .

Lovely day at the bells of st Mary’s, had a carvery and a pizza which was really nice, Cara was my server and she was lovely, we will be back soon

Food was absolutely spot on Excellent fast and polite service Staff always on hand to assist should you need it. Thank you Dave for the excellent service.

Dave was the perfect host. Deserves a raise I think. Fantastic food and service as always. Food always fresh and service is always 10/10

We visited on the 17th of February for an evening meal with my family. The carvery was soooo good, and the staff were very welcoming, especially Dave the manager. It was soo good we came back the next morning and had the unlimited breakfast which was just as good, and set us up nicely for the rest of the day. Highly recommended (we will be back)

Visited for breakfast with a friend as we’d had a positive experience about a month ago. This time was different. The staff were as friendly as always but the breakfast was a big disappointment. Arrived at 10.15 am on Friday, Feb 14th. Just about managed to make a full breakfast up despite no beans. Assured more food would arrive as it’s cooked fresh. We chatted and probably strayed for about an hour, not for extra food but just because we was with company. In this time not once was there an option available to have a full breakfast. Items arrived intermittently. You could have fried bread & mushrooms or sausages & beans at one point. I felt really sorry for the people who arrived in that last hour, scratching around to have something to eat having paid for a full choice of items. Guess the moral is to arrive and leave early.

Popped in for lunch after a walk at Big Pool Woods. Erin was very welcoming, friendly and helpful! We ordered the Turkey Cranberry Sandwiches with roasties, they came out very quickly and were absolutely delicious, topped off with a bowl of gravy for dipping 😍 Will definitely be back for the full carvery sometime soon!

All the staff were friendly and have great customer service, food was also lovely, Brandon went above and beyond

Lovely breakfast. Rita and Dave both pleasant and knowledgable

Much better than previous visits. Fantastic breakfast, mushrooms now included (not the horrible dehydrated few they used to charge extra for) waffles now sometimes included too. Coffee always hot and service with a smile by Dave. If previous visits put you off, try this place again. Glad we did!

Went for all you csn eat brekky, food not too shabby, beans were cold and bacon could be a bit crispier but other than that not bad for the money. Service was good aswell

Team & food were great. Lovely afternoon meal

Had breakfast here today, not for the first time. First question always asked is do we have any allergies which is good practice. Staff very friendly, in particular Mark D who served us and cleared our table with a smile. Nothing too much trouble. Food lovely and plentiful. Place is always clean whenever we have been but decor is a little dated and needs improvement. Inside and out.

Brilliant service by Cara, and the food was lovely

The staff were friendly and the food was great

Great place for Sunday lunch The carvery is wonderful

Not a great carvery (frozen Yorkshire's, over cooked potatoes, and waiting for certain items to come out the kitchen, while your food on your plate is going cold). The overall place could do with a refurb. Wife didn't fancy any ice cream as the toppings area for it the tiles on the wall were filthy and the carpet in the place wasn't much better. Imo they should turn this into a Toby, yes it might cost a few quid more but at least you would get homemade Yorkshire's and it would be cleaner and more modern.

Stopped here for some lunch and it’s a gem of a place with great staff fantastic food and very affordable. The inside has a great detail with nice tucked away seating and looks fab inside ,well worth a visit you won’t be disappointed

When we arrived we were greeted by a member of staff , my partner is in a wheelchair and they were happy for us to try table to ensure that we were seated comfortably, the carvery was delicious and we even had dessert, staff made sure throughout out visit that everything was ok. A very enjoyable visit as we don't often go out for meals because of the difficulties faced by wheelchairs users, we will be sure to visit again.

Instant mash, bought in Yorkshire puddings, bland veg and only peas, carrots, an green beans on a Sunday aswell. My beef was full of fat. Gammon was nice. Not great food. Staff were friendly but we won't be back

Read some great reviews so thought we would pop down ourselves for the carvery. The turkey was fantastic and moist. The veg was amazing cooked to perfection in my eyes. The gravy was on of the best gravy I've had from a carvery. It was a lovely little spot for a nice quiet lunch. I would highly recommend. The staff were super friendly and helpful, job well done guys ! Defo will be coming back.

Love this place as been so many times when over the road at Presthaven in our touring caravan. We frequently use Stonehouse pubs and get to know quite a lot of staff. Nice to see JP here again, top manager

Visited after a long drive out in Wales and receieved a lovely carvery. I would recommend to anyone

Called for breakfast was served by Stephan & mark very polite breakfast was lovely and hot be back soon 😋

Had the best carvery meal I think I've ever had on Saturday.....only negative is that no carvery going forward will live up to it!! 🤣 I will be back! Please be the same 🤞🙏👍😋 promised a five star review as was very impressed.

Went for breakfast with Santa, good food. Shame there were no Christmas songs being played. Just didn't feel festive. Grandson enjoyed seeing Santa. Shame the gift wasn't a wrapped one, only a Stonehouse bag.

A little gem of a pub with little rooms with low beams and open fire places and on top off that a Mitchell and butler Stonehouse carvery with a great priced menu

Ran out of meat on the carvery. Useless

Great little spot on the Coast. Upon ordering was informed there was a £6 offer on the carveries. Couldn't fault the place with prices like that.

Popped in for Lunch and was pleasantly surprised at how nice and quaint this little pub. Special thank you to Mark and Shan for making our visit much easier and smoother 👍

2nd time and it's still not improved carvery only turkey available so had pizza ham pizza looked like it had been thrown around the kitchen compared to the other 2 we ordered burger dry no sauce on table NEVER AGAIN have learned my lesson waste of nearly £100 with drinks nice pub shame it's not run properly

i had a very delightful experience with the staff, they were all happy to help as we hadn't been in before, the food was superb! and the menu choices/options were awesome… i specifically had a very nice encounter with a lovely lady at the bar “hannah” she was more than kind and poured me a very good pint :) highly recommend.

I came with my family to have a carvery a couple days after Christmas. The food was delightful and staff were very warm and welcoming I would not change anything about the restaurant .We will definitely be coming back again

We had the carvery, it was good value for money, all guests enjoyed the food and the atmosphere. A big thank you to the team member Hannah for the warm welcome and excellent service! Would go here again .

Excellent pizza party held for my daughters birthday. Fun day had by everyone.

Had a wonderful carvery with my family and friends

Meal was lovely fifh and chips but £5.00 for a tiny tub of ice cream and then u have to put 50p in machines for toppings is a bit much...

Let in early to keep out of cold. Thanks. Food was hot, tasty and plentiful. Mark was friendly and nothing was too much trouble.

easy to fund and easy to park. carpark is a good size . lots of spaces. inside there was alot of tables to sit .you van wait to be seen to or go straight to the bar and order.its carvery only in the afternoon as the do breakfast in the morning .the carvery was nice and fresh.only downside was the gravy wasn't very good. I like thick gravy with alot of taste.we ordered 2 standard meals and 2 shandy's and it was under £25 . NICE food.

Can't fault this place at all nice welcome amazing food yummy been 2 times now and can't wait to go again and just want to add the best roast potato I've ever had

Loved it there all can eat , proper food , gping at least once a week now

Had carvery, it was cold, I mean really cold not even luke warm. So I had to ask if they could microwave it to heat it up. Not even an apology. It was OKish if you don't mind your food being heated up in the microwave.... wouldn't go back.

Food was nice but whole place could do with a refurb and deep clean.

Stopped by reluctantly on Sunday with family. Was told by another member they had a good experience last Friday.. there was 12 of us and we didn't book. We asked if we could possibly have tables close by as we knew being a big party and a walk in, it wouldn't be possible. Was shut down immediately and told no, no space (there was plenty of space) so sat at the complete opposite sides of the pub, we had a table of 10 next to us which was empty for the duration of our stay... Went to order food, the person on the till was damn right disgusting to my brother in law and father in law and I was ready to give her a piece of my mind if she spoke to me like she did them, however she was fine when I ordered.. no gluten free items on the menu and that person on the tills needs to be a little more understanding. Carvery was disgusting and cold. Guy serving was not wearing gloves and scratting at his face! Beef was not cooked. Another member complained and got all her money back, another member tripped up the Christmas tree lights as they were plugged in at the opposite side of the room with no protection of the wires.. Was offered free deserts or drinks. Went to bar to order, said we only wanted 3 deserts and told her what they was and then said we wanted 2 drinks.. the way she snapped at my father in law again sent me over the edge! How DARE she speak to paying customers like that!! Absolutely disgusting and will never return. Take yourselves further up the Road to the Eagle & Child in Gwaenysgor. Fresh home cooked food and not freezer ping food!

Unfortunately there were no roast potatoes available as they had all gone and I was told by the carver that they could not be replenished for another 5-10 mins but I could come back and get some. Unfortunately this would have meant the rest of the meal going cold so I had to just make do with none which was very annoying. My husbands calzone pizza wasn’t cooked through properly either. It was very doughy and inedible.

I'll be honest, I'm not sure if this place is 1 star worthy. Arrived to be told they've run out of meat for the carvery and dough for the pizzas. This is a place where the chain has pizza & carvery in the title 😂 Fair enough though, we ordered burgers & a kids meal to arrive ASAP. Drinks were very prompt, within minutes of ordering online but we had to chase the kids meal after 30 mins. Adult food arrived 2mins later. With half the ingredients missing and the chefs "made it as close as possible", without the pulled beef & salad on one burger and southern fried chicken, hot sauce & salad on the other. No wonder the waitress was sheepish and nobody bothered to communicate this with us. Just given the "suprise". To the manager's credit, they gave a full refund including the drinks, without any quibble. The only positive, I suppose.

Shocking service 6 meals orderd 4 was carvery alot of empty pots had to wait for them to fill with fresh then orderd 2 burgers never arrived waited 1 hour and half to be told twice would be 2 mins still never arrived then we asked we got a refund for burger then was told thay was missed and was being cooked still never arrived so we left not good service or food

First time going on Sunday we had the breakfast everything was lovely the food and the staff

The carvery was awesome . Beef was so tender and flavoursome , crispy roasties and mash was to die for so creamy . Overall excellent meal.

No mushrooms or black pudding, had to wait 10 mins for coffee and food to come out

Best beef with a carvery ever. Really accommodating to dietary restrictions

Me and my wife came here for a spot dinner whilst visiting family lovely place staff were amazing the meal was delicious gets a 5 star from me thankyou for looking after us and making us feel welcome

staff nice & friendly especially with kids couliflower cheese tasted rotten and offensive roasted potatoes not nice and mash tasted like microwaved mush meat was nicely cooked (turkey & beef) ice cream was awful kids had 2 mouthfuls and left the rest they hated it. price was cheep for family if 6.

My wife rated the carvery at a 4 out of ten. Though their latte was really nice

Came for breakfast. Carly was brilliant. You can clearly see it’s under new management. Definitely worth a visit to anyone in the area

Came for breakfast. Carly was brilliant. Clearly under new management

Great carvery, gluten free options

I have to say the food, especially the meat on the carvery, was delicious. Spoilt by vegetables which were a bit tepid as was the gravy? Would not stop us returning but such a shame as we felt this could be easily remedied?

Been here a few times for breakfast and carvery service is brilliant.carly served us for breakfast hot fresh food and the carvery was the same hot fresh.staff are all very polite would deffo recomend and will call again..

Went for our evening meal on the 1of November as we rented a cottage close by ordered a shared platter an a carvery wasn't informed that there's only turkey for carvery the platter was all just thrown in one bowl when complained to staff told it was not there problem service was absolutely diabolical waited over 45mins for nachos an nuggets threw in a bowl can't see this staying in business much longer if there staff have anything to do with it

We went in on a Monday evening for a carvery and the food and service did not disappoint us, it wasn't as busy as it normally is but after my experiences here in the summer, it's almost a blessing

Amazing carvery today, we were served by Aron the smiling chef for the carvery and Kat at the tills

The staff are friendly and accommodating, never had an issue with the food or the service, the carvery is lovely and so much choice. Cara who has served us was so friendly and welcoming.

We went for a carvery on Monday evening, the food and service was brilliant, we was served by a lovely man called Dave, he was very attentive with us and helped us with our order.

Thank you Erin Excellent customer service with a glowing personality and a charming smile Made the extra effort when it came to my unknown food allergy I've had several holidays in Prestatyn and I always visit the bells Food quality is outstanding

I had travelled down to see an old friend who had relocated down to prestytn. So we had been given your establishment as an recommendation. My girlfriend and I ordered the same southern fried chicken sandwich and unfortunately for me our server behind the bar had made an error so only one sandwich came out. When I questioned this unfortunately for me only one had been ordered but for the staff to rectify the mistake took my girlfriend and I going to the bar and asking about this sandwich by this time. All our party had finished their meals before I actually got my sandwich. The staff didn't offer any form of compensation such as removing this item from the bill.

Good breakfast, reasonably priced. Large amount of spaces to park. Would go again.

I live 5 minutes away from the bells of St Mary's the food is great has normal but the place needs to be re decorated my aunt noticed that the table was sticky and the floor near serving area they need to change there cleaning items please bells of St Mary's please re decorate I've been coming there for 30 years

We ordered the carvery and a burger for our granddaughter. Food we nice but the burger took a long time to arrive.

We have had better not the best carvery I've ever had bit disappointed

Amazing staff Cara was amazing as a wheelchair user the help she gave me was second to none from sorting a place for me to eat my meal to carrying my drink and food to the table This is why I go to the bells and I know the food is good and the staff are fantastic thank you CARA x

Great Welcome, Great Staff, Great Service Great Atmosphere, Great Food, couldn't have asked for more!

Beautiful little place we stopped in on the way to a concert in llandudno, Lovely atmosphere, very welcoming and warm. Food was lovely, fresh and piping hot. Nice selection on the carvery which was delicious 😋

Had a really nice buffet breakfast here

Bar lady was lovely The food service wasvterrible,we had to go up and get our own food in the end

Great staff, shame about the food. The carvery was awful. Beef was almost inedible because of the grisel. Vegetables were not good either. No longer good value.

amazing food and atmosphere, will definitely be back :))

Excellent place to eat and relax. Went for my birthday recently and although we turned up a bit late, food was served within mins of ordering , was hot and delicious. Big up to Shannon too 😘

Had a lovely welcome .of the staff .food was nice and hot .will call again

Very friendly staff, from serving to waiting on and clearing tables. Very welcoming atmosphere and a young Lady called Millie was very helpful with us😊

It wasn’t very busy but we waited for over 40 minutes for our meal. The food wasn’t great and wasn’t very warm. Disappointed

Really polite, nice to the kids and served over many days by Cara while on holiday couldn't fault her very helpful, especially when I tried to order a redbull 🤣

Staff are amazing. Lovely place Food was amazing Will come again

Cara and Rita served us, they are a credit to your business and the food was lovely, we will definitely be back soon

All you can eat breakfast and to be fair it was worth the drive, and the nice big free car park makes it easy. All the food was hot and plenty of choice, their new addition of coated potato cubes were lovely. The place was lovely and clean plenty of room between tables for wheel chairs and prams which was nice to see, big covered tables outside if you have a dog even water dishes spotted around for them. I really want to say I cannot fault the friendly staff or delicious food. Definitely going again.

had a lovely carvery here at st Mary’s well worth the money also the all the staff and management where very friendly polite and helpful well worth a visit xxx

Lovely friendly place to be tonight they sang happy birthday to my dad waiting on superb very polite mannered staff the two girls Millie and the othe girl I only remember with n I think sorry don't no how to pronounce it very polite girls doing a fantastic job 💯 manager on duty Very polite and all asked if everything was ok we travel over 40 miles to have this food and it's always been a great time and family meal to eat thanks guys ya place is a lovely to be coming to and always made welcome at the door on arrival x 😊

Shannon was very polite and efficient on arrival unfortunately on a very quiet night food was dry lukewarm and took an age to arrive. Saved as kids loved the dessert probably wouldn’t go back. Stone house as a brand need to do more and support their staff.

Had great experience and my server kat was extremely helpful and polite helped me with my order and recommended me the tandoori chicken pizza fron their new menu.

Millie who was in charge of the area where we were sat was very attentive and nothing was too much trouble for her. A credit to the restaurant.

I was served by a lovely pair of women. Shann on host and Cara on the bar made my time really nice. A lad called Lee also helped manage to fit us in as we hadn’t booked. Really positive time and the food was amazing. Will definitely come again

This is our first time visiting, we was greeted by millie (waitress) she helped us find a table and was very helpful, we will definately be back 5 🌟

Erin was an absolute credit great service, very polite and very patient with my wild child been quite a few times and always been seated and looked after will be coming again soon x

Amazing Carvery and lovely staff, especially Erin who went above and beyond for us and was so kind and polite. Keep up the amazing work Erin! :)

I’ve been here a few times recently for breakfast and carvery lunches and have never had a bad experience. The food is delicious and the staff are all super friendly. The bar staff are actually starting to remember me which is nice and Michelle who dished up my carvery today was delightful and patient with me asking questions. All in all a great place to come for a treat breakfast, lunch or dinner! Thank you guys!

Front of house lady Cara was proper sound. Had good chat back and git involved like she was with us was great. Kitchen staff made me wait at least 30 seconds for my carvery tho, not on really is it.