I got a korma take away last night the food was good but I discovered a total of 7 hairs in my korma which then resulted in a waste of money and food honestly if you’re running a restaurant the least you can do is use correct hygiene when doing so.
Honestly, hands down the best taco in Glasgow. Full of flavour, proper fresh ingredients, and just the right kick o’ spice. You can tell they care about what they’re serving. Every time I go, it hits the spot. If you’ve not tried it yet, you’re seriously missing out!
Disappointing Experience – Good Food, Poor Service
A great restaurant is judged by three key things: service, food quality, and ambiance (along with cleanliness and pricing). Unfortunately, The Italian Kitchen fell short in multiple areas.
We ordered drinks, a starter, and main courses, but everything arrived at almost the same time. When we asked the server to bring the starter later, we were told, "We can't do that." The food itself was good, but the rushed service and lack of flexibility spoiled the whole experience.
For the high prices, we expected better hospitality—instead, we felt like we were dining at a fast-food joint, finishing our meal in just 30 minutes.
Good food isn’t enough when the service fails. Won’t be returning.
If you wish to sit and wait and wait and wait for the gentle but uncaring staff to finish executing whatever topic of conversation they seem to be sharing, or have a normal innocent salad prepared so spicy-hot even a seasoned Indian would gasp for breath, then this is place for you.
Next time, maybe mention in your menu that your innocent salad isn't really so innocent.
701 Great Western Rd, Glasgow, G12 8RA, United Kingdom, Scotland
Very good place for a family meal. Their beef is not halal but all the chicken burgers and chicken items on the menu are halal. The chicken cheese burger is highly recommended. Children's meal includes an ice cream, which our daughter enjoyed. Staff are all friendly and attentive. Service is fast- it was busy when we went but we didn't have to wait long for our food. Highly recommend 👌.
Excellent place to stop for some Indian food. Staff are friendly and helpful, it's Indian tapas style food and they keep you right about the amount to order. Plenty of choices. Reasonable price.
Esta es una visita obligada cuando en Glasgow, la comida es sabrosa, buena relación calidad-precio, el servicio es genial y el ambiente es zumbante. Sin quejas.
Had always drove by the restaurant and thought it looked nice and finally booked a table for our wedding anniversary and at was a great choice. My wife and I arrived 30 mins early looking to have a drink and the staff accommodated us with a table straight away. I was impressed with the menu and started with some cocktails which were tasty and excellent value . We ordered oysters and Cullen skink for starters ( best CS I’ve had I think ) and venison fillet and coley for mains which were excellent. The only let down we had on the food was the desserts , my Cranachan tasted like the whisky was missed out and the baked Alaska didn’t taste quite like what we have had in other places. All in all tho we loved the trip here , the staff were great and we will definitely return. Thanks.
Never felt disrespected like this in my life .
I go there every Sunday with my husband for dessert and coffee but we book ahead so we dont have to wait or be kicked out.
Today we went there and new rules surprisely were applied just for us ?
I think its the manager, She didnt accept to let us sit in our booking because at 5 ‘ no food means no bookings ‘ , she told us u have 45 mins to 1 h , we were kicked out after 30 minutes because they want the table for dinner reservations at 5;30?
But what a shock the table behind us were there for a bottle of wine but no one bothered them and let them leave i think maybe he was the one with the ferrari we cant let him down yea ?
Never felt this way in any restaurant especially if i have booked a table at this time.
What a shame so rude and I wont let this pass unless I talk to the higher management and report it.