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Delivery
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Outdoor
96 Opinions in 1 websites
Two guard at entry are so rude, they are not allowing me in, I had payed for my drinks as well, what the kind of hospitality is this , please educate your team, this is unacceptable, I have their pictures as well. These are guys who are ready to fight as well. It's 9 January my whole team is inside and these guys are seriously, they are not allowed me in, , I just asked them to ask to bring up my jacket from downstairs, that is just kept next to the door, this is just happened to me, this is ridiculous and these guys are ridiculous I had friends party at this place and these guys are ridiculous , I will says to everyone not to come at this place. They are fighting with guest . ONE OF THE SUBSTANDARD PLACE. But the staff inside are nice really. Atmosphere are also good, just entry boys are not good, teach them hospitality. I am from hospitality background only and I know guest are first and these.guys are just messed up everything. I never ever come at this place, neither of my friends. And teach them good language also.
87 Opinions in 1 websites
Very disappointing, used to be a great place to visit but dismayed now, will never revisit. Grumpy service, £8.50 for a rather stale roll supposedly garden vegetables and pickled mushroom filling but the filling was a few meagre strands of veg. shavings, two tiny shavings of the promised pickled mushroom, no butter either. Similar high price for a claimed “croquet monsieut“ with green Béchamel sauce. Contained some ham and cheese but no sauce. Not as described and not OK especially at this premium price. Have to agree with the scores of other bad reviews. The Royal Botanical Gardens are letting themselves and their visitors lm, sadly. What did they change, it used to be great. Lovely surroundings but no point in visiting this cafe. Well below par.
76 Opinions in 1 websites
I've used this restaurant on several occasions and previously have not been disappointed! Holy moly the place seems to have changed ownership and the last time I ordered some sweet and sour chicken and noodles. There was definitely nothing sweet about the experience and the only sour thing was the state of this apparent "meal"!!! It was barely edible... The chicken was tougher than Mike Tyson back in his heyday. Forget a knife and fork, you would have needed a f*ckin chainsaw to get through this stuff! The sweet and sour sauce looked and smelled like the last pish I did after a heavy night of drinking, and the f*cking noodles reminded me of my grans hair, and she's been f*ckin deed for the last ten years! Honestly, avoid this place like the plague, it was honking! Id rather munch a tramps toddler than go back here!!
72 Opinions in 1 websites
Booked a table for 4 at this venue and on entering the establishment I wondered if it was closed because there where no lights on and this made it very unwelcoming. We where directed to our table and it became quickly apparent that there was no heating on in the place either. It was absolutely freezing and coupled with the lack of lighting this made the whole dining out experience very miserable. Our order was taken and the food was less than impressive, I ordered the spaghetti bolognaise and had to leave half of it because the temperature of the food quickly decreased because of the temperature of the restaurant, it was very cold and had to leave my coat on for the entirety of the meal. We couldnt wait to quickly grab the bill and get out of there!!!! Would not recommend and will not be visiting again!!!
70 Opinions in 1 websites
There is one worker called Emma (brown hair, big lashes) gave me multiple dirty looks and when I requested to have my croissant warmed up, she huffed and then did not do it which lead to me asking again and when she gave it back it was chucked down. Now every time I am there I am given dirty looks which is very unprofessional. However the rest of them are lovely.
62 Opinions in 1 websites
Worst customer service ever, when l received my teriyaki meal, on opening the fries squashed underneath box with terayaki burger, which was lukewarm, barely visible underneath a swathe of coleslaw...gross ! I'll never go to a KFC again
61 Opinions in 1 websites
Dreadful place. Ordered tea and a milkshake. Milkshake was undrinkable. Tables were filthy. Sat down for about 5 minutes and told the seating area was closing despite them still selling food drinks. Had to move, no where to sit so had to stand with beverages. Complained , barista just said take it up with manager, nothing to do with me! Dreadful services, awful drinks and very dirty. Avoid. Oh and WiFi doesn’t work! Had a wonderful time in Edinburgh spoilt by the cafe Nero experience on leaving! Place should be shut down and replaced with something fit for purpose.
47 Opinions in 1 websites
horrendous. the member of staff operating the cloakroom would not give my jacket back to me after losing my ticket following a casualty where an ambulance had to be called for my boyfriend. Very insensitive to the situation - the jacket also had my wallet in it which would have verified my identity. The member of staff even stated she remembered me paying for the cloakroom service and remembered which jacket i handed over. Totally uneccessary that i now no longer have my personal belongings - including all of my id cards and banking cards. shocking
46 Opinions in 1 websites
Where to start..... no stars would be ideal or minus.... no fizzy drinks, as well as other...went tea......no milk, cheers...no services, couldn't work the till...service with a groan and a knightmare carpark....
41 Opinions in 1 websites
Definitely the worst and definitely the most expensive chippy in the area. I’d say worst in Edinburgh but Bar B Que exists. I’ve been going for 12 years and the fish, chips and puddings etc are always awful. Pizza’s are pretty good to be fair, but I’m never going back. Balerno Fry is infinitely better. Never get re cooked chips or pale anemic fish in there. Really really bad.
38 Opinions in 1 websites
I went to Cafe Nero this morning and my wife was eating a banana she bought in with her. There was also another customer eating a sandwich she bought in with her. For some reason the female staff member singled out my wife saying she will be barred if she seen her eating her own food again. She did not say anything to the other lady you was eating her sandwich for some reason.
36 Opinions in 1 websites
This place has recently moved to Glasgow Road and is a takeaway exclusively. As usual, the menu requires a maths degree to decipher with all the different combinations of pizza deals. One deal was clear though - 50% off if you order through the app, which I proceeded to do. When I reached the order button it was unresponsive. So I hit on it a couple of times until it registered. It transpired that my labours had resulted in my ordering two extra pizzas! Stupidly, I had paid for them before I noticed. Panic! Fortun, the store manager was reasonable enough to correct the order. It's a salutary lesson though. The pizzas were great and arrived in good time.
34 Opinions in 1 websites
Friendly service but slow probably due to a very slow kitchen. Clearly understaffed. We ordered the burger that had little taste ,and the chips were cold, the carbonara that were ok, the spaghetti n’duja that tasted ok too but had at best 1/2 teaspoon of n’duja meat - the waiter reassured me this was how the dish was supposed to be which was disappointing. I was offered a free starter to make up which was a kind gesture but I declined as we already had to wait 40 minutes for our food to arrive to begin with and I was not prepared to wait anymore - so overall this was a poor experience. The visit to the toilets just reinforced the feeling the whole place is not well managed or looked after as the toilets were dirty, smelly and grimy. Won’t go back and certainly won’t advise anyone else to visit