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2.6

Based on 1.597 opinions finded in 2 websites

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Nº 257 in 276 in East Lothian

Nº 8 of 8 Fast food in East Lothian

CUSTOMERS TALK ABOUT DISHES WITH..mustcookedspicychicken

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What a cool place to stop in for lunch. The sauces are delicious!!!! Staff was kind. Food was good. Easy kids meal. Wrap was yummy. The lemon herb was delicious sause. Floor was a bit slippery Bathrooms clean

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J R . 2024-09-27

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First time trying a “Nando’s” I don’t like this concept where you have to order every thing you want to eat. For example, you have to order chicken separately, fries separately, vegetables separately. You can't have all three in the same dish, but anyway. The PiriPiri chicken was very good, I had the herb sauce and it was very delicious. The staff was very friendly and efficient

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GrueziBer . 2024-09-24

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Very nice and clean place. Staff are friendly and the location is perfect though parking wuld be a problem if you drive to the place.

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Richmond Amoako Mensah . 2024-09-10

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Daniel treated us wonderfully, we ate at noon and everything was very good, good service, good food and good atmosphere

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Kamlesh Shahdadpuri . 2024-09-05

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Absolutely shocking service. I convinced friends to go there as we were celebrating a birthday, but we were terribly let down by poor service and stale food. I would not go back again.

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The Bobster . 2024-09-02

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The "manager" on the night has a dreadful attitude. He should really engage with his customers and welcome them. We were brought at least four wrong dishes to our table whilst we were there, showing a lack of control from the kitchen. Two of our party did not have their food arrive. When we enquired about where their food was they didn't have a clue. Then one of our party had his starters and mains arrive at the same time. An absolute terrible experience, from 2mins in there and being interacted with by the "manager". Will never be going back there after that.

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Simon Wallace . 2024-08-27

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brought my taiwanese friends to try Nandos before our show! I love the waiters and waitresses here! They are very friendly! Highly recommend the spicy rice, mashed potato and salted fries!

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Deborah Kay . 2024-08-25

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chicken thigh skin still had feathers on it 🤢 staff were nice, service was quick.

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F M . 2024-08-23

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I arrived 1818 and had a fringe show nearby at 7. I waited in the waiting area. When I asked, the host told me the chefs are very quick and I should receive my food in 5 or 10 mins. Seated at 1825 and received my food at 1835. Absolutely brilliant service!!!!

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Kiran Seahra . 2024-08-21

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Manage to get a table before it got too busy....good food would visit again

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Sarah Watson . 2024-08-20

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Best Nando’s I’ve eaten. I’ve eaten all over the country 🏴󠁧󠁢󠁳󠁣󠁴󠁿

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rob walls . 2024-08-20

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It's good value for money, but trying it once is enough.

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kim is . 2024-08-14

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Very good food. The extra hot is not very hot, though.

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Kevin Smith . 2024-08-12

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Came for a quick little meal with my partner yesterday around 8pm. We had Ellie serving us and she was amazing! Great banter and quick service from her. Food was great - no complaints and quick to our table. The manager seemed a bit young though and not particularly cheery towards customers or staff.

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Tyla Soulsby . 2024-08-09

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Noor was amazing today… like he was the actual goat, I was seriously surprised about how good the service I received was today and I was very happy with the recommendations from the server Noor and I would 100% come back give this man a raise Nando’s…

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no No . 2024-08-05

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Deplorable value for money. Noisy and not very good

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Emmanuel Lechaux . 2024-08-05

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I just had a lovely meal at Lothian road nandos. I don’t usually leave reviews for places but I was given such a premium experience at this nandos unlike any others. My server was noor and he gave top notch customer service was constantly checking in and helped when there was an issue.

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Emma Graham . 2024-08-02

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I'm a big Nando's fan and have thoroughly enjoyed my experiences at several of their other locations, which I would easily rate 5 stars. However, this particular Nando's location is a major disappointment and the worst I've been to. To start, the food quality here is severely lacking. The peri-peri chicken, which is normally the star of the show at Nando's, was incredibly bland and tasteless. It's as if the kitchen just rushed through the preparation without properly seasoning or cooking the chicken. Even the sides like the chips/fries seemed underseasoned and subpar. The service was also a major letdown. The staff seemed hurried and disinterested, barely acknowledging us as customers. Getting our orders taken, receiving our food, and getting refills on our drinks all took far longer than it should have. It felt like the staff just wanted to get us in and out as quickly as possible. And speaking of drinks, the worst part of this Nando's visit was the fountain drinks. They tasted absolutely watered down, like they were just serving straight tap water. For a restaurant chain that prides itself on quality, this was a shocking disappointment, especially since we were paying a premium for the unlimited refills. Overall, I'm shocked at how much this Nando's location missed the mark compared to all the others I've been to. The food was tasteless, the service was rushed and uncaring, and even the drinks were subpar. I'd give this specific location just 2 stars. I'll continue visiting other Nando's, but I won't be returning to this one anytime soon.

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Mohamed . 2024-07-29

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Brilliant food and superb service. A special thank you to the boy that served us - Rory! Not only was he polite and quick with our food, but he also donated both of his kidneys. He then offered to pay for my tuition fees right before fixing my dad’s alcohol addiction. I’ll be forever grateful to that young man.

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Edel Yunus . 2024-07-23

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Really great restaurant, the burgers are an 8 out of 10. Is recommended. The spft drink offer is great, you can always refill yourself. I was allowed to order two dishes for the burger, which was really great. Highly recommended and the price is okay.

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Sevda Retl . 2024-07-06

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Really nice wee branch, atmosphere is lovely, can't fault the food and, notably, the bathrooms are always spotless. Staff are super friendly and informative :)

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Rowan McAlpine . 2024-06-23

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This was my first time in Nando's. It was an awesome experience. Our server that came and sat us was awesome. The food was pretty tasty. Not everything was for us like the minty peas, but it was well cooked. The sauces were awesome, too. The Peri Peri Garlic was my favorite.

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George . 2024-06-18

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It was standard nandos, fairly pricey, you need to order at the kiosk, and no interaction with the staff after that.

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Conor Fox . 2024-06-04

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Not the real Portuguese roasted chicken but close enough for the UK, I guess.

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Frederico Martins . 2024-05-28

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food was great! our waitress debbie was fantastic and very helpful will definitely be back!

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Anna Pearson . 2024-05-14

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I’m from the states but when I visit the UK I always get nandos at least once. This location was fast polite and tasted great, no complaints!

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Falynn KW . 2024-05-10

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friendly staff and great food, coke from the machine at Nandos was nice for once!

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Sunil Claire . 2024-05-05

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Would not recommend getting the burgers (literally two dry pieces of bread and a piece of chicken in between) They were small and very dry; the bun was doughy and the burger was very unsatisfying overall.

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Cara Li . 2024-05-05

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Fabulous food at reasonable prices

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Eric Simmons . 2024-04-24

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I haven’t been to Nando’s for 5 years, but everything hit the spot yesterday. The portion was good, food was tasty, staff was super nice and helpful and the restaurant had its usual great vibe. Napkins etc. stocked well, restaurant was overall clean. We went for the whole chicken with 4 sides (peas, rainbow sla, corn cob and broccoli), see photo for ref. It was the perfect portion for 2 people. Food was served super fast.

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M M . 2024-04-24

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Great addition to my restaurant list in Edinburgh. Food is top 5 stars No free car park nearby. Only free after 6pm until 8am

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Hugo Medeiros . 2024-04-16

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As always the food was great, it generally always is at Nando's , the chicken was nice and the portion of fries was generous and delicious. What really stood out for me was the people that worked here, Really lovely and attentive, especially Pablo, they are really on top of making sure that you have a great experience there.

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Jose Truchado . 2024-04-11

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Great Nando’s and lovely staff. Quick service and calm atmosphere.

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Gemma F . 2024-04-09

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It was the first time I went to a Nando's and I loved it... we tried the spicy food and wow!!!! And the exquisite treatment... I will definitely return 😍😍😍

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Aurori Flores . 2024-04-06

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This place is nice. Had the African vibes and reminded me of the Nandos at home!

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Michael Conteh . 2024-03-24

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This place is absolutely outstanding. You are served quickly and the food is cooked efficiently too. Every time we have been, everything has been faultless. For what you pay, this restaurant still treats you incredibly well. Rebecca the server, has such a lovely attitude and the check-backs come at the perfect time. Well done everyone!

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Chris Dalziel . 2024-03-11

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Great site on the Lothian Rd in a prime location with a view! More importantly, the quality of the food was 10/10 and such pleasant, welcoming staff! Thank you Cameron & your fellow colleagues. I came by train for a fast afternoon/eve visit from the Glasgow World Athletics Champs 2024 and decided to have my favourite meal. So glad I did! Cheers Ricardo

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riccardo millwood . 2024-03-03

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Bit disappointed in all honesty. Chicken seemed overcooked to me and was therefore dry and the chips were a bit over spiced for my taste. Just a personal opinion.

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Steve Wood . 2024-02-27

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Simple, good value for money, the chicken is excellent, fast service

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Bruno Bruno . 2024-02-24

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We were having dinner and we were served by a very nice guy from Cádiz!! Very friendly and attentive at all times. Thank you very much Daniel!!

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Ire Moira . 2024-02-23

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Delicious food 😋 and good atmosphere

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AGNES SEBASTIAN . 2024-02-23

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hi there, quick question, is the food halal?

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Hadi Aziz . 2024-01-23

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The food was ok. However, the chicken was no longer available with the burger we ordered, so they adjusted the dish after consultation. The service wasn't so good because the waiter refilled the dressings etc. in front of all the guests. That wasn't appetizing.

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Alex Troschi . 2024-01-21

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Food was great, staff very friendly especially Robyn who went above and beyond. Fantastic service

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Pamela Doig . 2024-01-14

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Good food, service was friendly, atmosphere I will justify - we dined for an early dinner/late lunch due to flying later that evening, we went in and the restaurant was empty, we were the only ones in there for a good half hour or so, and even when other tables arrived they were put in a different area to us. If we had dined during a busier period, the atmosphere I would assume would be a lot nicer, the restaurant itself is very nice.

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Callum Mitchell . 2024-01-12

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Superb spot That feel good factor So cool

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Virendra Singh . 2024-01-09

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Lovely staff and very quick service, however, the chicken had a strong smell of ashtray. It was extremely off putting. I was assured it was probably off the grill, though I've never known a grill to leave an odour or taste like that.

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Karen Whyte . 2024-01-02

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Fantastic place, been here a couple of times. Food is great and the service is fantastic too

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Reuben Fernandes . 2023-12-10

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Service was ok, however slight issue, almost all the spoons were not properly cleaned. I had to wash mine.

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Hossain Chizari . 2023-12-09

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15 de noviembre, cuando por fin llegamos al apartamento y dejamos las maletas eran casi las 16 h. Fue estupendo encontrar este restaurante con la cocina en funcionamiento. Al pedir la comanda tuvimos un problema con la tarjeta de crédito. La camarera que nos atendió se preocupó por solucionarlo y servirnos con rapidez. Su trato fue profesional y muy amable, nos hizo tener una buena primera impresión de nuestra llegada a Edinburgh. Nuestra comida estuvo bien, el pollo especiado y jugoso.

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Isabel Saavedra . 2023-12-07

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The best chiken in Edinburgh, I used to eat in Nando's Chicken in Virginia, at Stonebridge, Woodbridge.

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Patricia Rivera . 2023-11-12

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Very good service by Ryan and the girl in green shirt!

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Ida Håkansson . 2023-11-09

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Le second Nando’s que je fais. Cuisine « portugaise » à base de poulet « peri-peri »… on peut choisir l’intensité du piment. Les plats sont très bons. Serveuses souriantes. Excellente salade. Le poulet est délicieux.😋

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philouver . 2023-10-26

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The waiters are extremely kind!!! Because they were afraid of making us wait long, they bothered to come over to inform us, and offered us a free drink!!

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Riccardo Debrilli . 2023-10-02

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Absolutely brilliant, when I go to Edinburgh again to visit this will be my 1st nights tea, staff very friendly, the food is outstanding

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Mandy Arrowsmith . 2023-09-25

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Food and staff place dingy and requires upgrade

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Tam Murray . 2023-09-12

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Great experience, amazing service from Donna who was lovely and helpful. Thank you!

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Charlotte Tulley . 2023-09-10

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I like the concept of placing your order yourself and not having servers. The food came out really quickly! I had the chicken wrap and my husband had the chicken sandwich. Both were tasty and it is fun to try all the sauces that are available. The wrap was pretty small but that could just be my perception as an American. Atmosphere is fine but the tables are a bit too close together.

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Jennifer Radwin . 2023-09-08

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Wide choice menu, nice and fresh.

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Kevin Nolan . 2022-04-27

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Food was great, service was fast and polite. Marnie was especially great!

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Anasuya Maraj . 2022-04-23

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The food was fresh, hot and tasty. Good atmosphere, staff friendly and helpful. Loved it!

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Derna Cochrane . 2022-04-21

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Food was tasty, but portion size was a little small. Ordering on wepage via qr code and picking up cutlery feels a bit like canteen/spoons.

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Caley Plant-O'Toole . 2022-04-18

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Used to love coming here but this nandos is disgusting. Really dirty forks and knives that I had to clean myself. Fanta machine pouring out dirty water. Table was sticky and the screen partition was smeared with dirt and grease. All the staff just sitting around, one of them actually has a cigarette in her mouth inside the restaurant and is smoking at the back door with the smell of cigarette smoke blowing through the restaurant.

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always balling . 2022-04-11

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Good Nandos all round this one, recommend for good value city centre meal.

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Alastair Young . 2022-04-11

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Good food, exactly how you'd expect. Friendly staff

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The Ganer (The Ganer) . 2022-03-29

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Fab, friendly and very approachable staff. Food was great too!

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Katie Mitchener . 2022-03-13

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this is fxcking terrible restuarant i've ever seen. i waited for 30mins even it was to-go, there was nothing without two peace of chicken. horrible

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shining woods샤우 . 2022-03-10

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Staff were pleasant, food was great but the ordering process involved a lot faffing about as you have to order on your phone. Fine if you are under 30

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Elaine Rajkumar . 2022-03-05

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Very friendly and quick service Food was great I highly recommend to others

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Lisa Lacking . 2022-02-28

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Great staff, (Donna) really friendly. Food is always perfect and will definitely return here

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Gillian Docherty . 2022-02-28

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Reliable Nandos experience in pleasant, roomy premises with lots of windows looking out onto Lothian Road, the Usher Hall, the Film house, and the Lyceum Theatre. It's a very handy location for these venues and it is also close to the West end of Princes Street. I ordered and paid from the app and the food was delivered to the table along with my glass for the bottomless Coke Zero. My only criticisms are to do with the soft drinks fountain. The Coke Zero seemed to be set wrong, or running out of syrup, as it tasted watery. My server kindly took it away and refilled the glass with Diet Coke for me, so that was a positive experience. There Portobello mushroom pitta was delicious as ever, this time with an extra of grilled pineapple. I enjoyed the quiet, calm atmosphere (mid-afternoon!) and appreciated that they now offer free wi-fi. It has been well over a year since my last Nando's visit.

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Anne McHenry . 2022-02-26

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Great experience , great food specially chickpeas burger ..! I want to thank "Donna" who works in restaurant ! She has provide us excellent customer service !

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mana pathrudkar . 2022-02-26

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Lovely friendly staff, made us feel very welcome. Food arrived very quickly, nice and tasty! No complaints

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Pól ó Cathail . 2022-02-21

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Staff said there was no option for manual check in so restaurant is mot accessible if you have no battery, or smartphone available. Worked out well as we enjoyed an amazing family lunch at the Italian opposite instead - Bar Italia Restaurante 100 Lothian Rd - gorgeous fresh authentic Sardinian dishes, incredible homemade ice cream and excellent friendly service. Beat going to a bland, overpriced, discriminatory corporate chain Nando's any day.

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Carla Jamieson . 2022-02-17

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We have been to many Nandos before but I must say that the experience was really good at this one. We ordered at the table via the QR code/online system which was quite easy. There were enough staff and they were friendly, helpful and polite. I noticed that it was very clean and tidy all around the restaurant. The food was cooked and presented very nicely for a Nandos. Tasty and hot as well! The best Nandos I have been to in a long time.

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K P . 2022-02-16

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service quick 7 minutes after ordering we were eating our order SUPERB

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Herbert Briggs . 2022-02-13

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Great service and not too busy. Great choice of food.

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Chloe Wooldrage . 2022-02-12

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One of the best restaurant experiences... We passed this Nando's on our way to the hotel and went for a bite to eat. The waitress explained the menu perfectly and all staff was really friendly. Our food arrived within 15 minutes and everyting was superb. Even the price was fairly cheap! I highly recommend eating here if you haven't yet.

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Joy Emmerechts . 2022-02-11

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Regular visitor here! The staff is super helpful and the food is delicious. Donna was our server today who was very keen and served the food fresh. Will be coming again!

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Araib Sultan . 2022-02-08

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made to order online, website was awful

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Carwyn Howells . 2022-02-03

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Great service and host Donna was very attentive

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Tracey Dale . 2022-01-29

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You need to have your phone connected to interenet to order for collection thru their website. At the till, order seems to not be possible for takeaway as of my visit on 22 Jan 22

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Moafaq Jamal . 2022-01-22

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I was greatly disappointed by the quality of the food. There is no words to describe how terrible the hummus is to me. The pita is hard and too chewy. The chicken sandwich is tasteless, cold and very dry. The service crew here is welcoming but the food quality here is horrible. I wished I never experienced it ever.

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Fabio Verazza . 2022-01-17

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Staff was attentive and the food was nice.

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halilaj hysa . 2021-12-27

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Not a good experience tbh, wanted a glass of wine...had none, wanted chicken wings...had none, I ordered 2 starters and some coleslaw...whilst my friends ordered burgers/wraps etc...asked for starters to come with other meals, they came straight away without the coleslaw...waited 30 mins for the other meals to arrive even though the place was empty...then they brought my coleslaw which I returned...just no excuse really especially when it wasn't busy at all...will not be returning

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Lexie Hamilton . 2021-12-22

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There are no two thoughts about Nando's being a wonderful place to eat, but somehow I have a feeling the place is quite overrated and besides the sauce and the peri salt , the chicken is *never* marinated until its core, and it's quite bland ... So the credit should go to the hot sauce and not to the chicken 🐔 😋 But it's ok, the place doesn't disappoint you much , though it does out a hole in ur pocket 😭

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Amit Tiwari . 2021-12-18

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Outstanding fantastic meal staff brilliant.

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Carol Lawson . 2021-12-08

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Excellent Nandos food and service

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Debra Campbell . 2021-12-06

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Very nice food and made you welcome would definitely go back

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William Nelson . 2021-12-02

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This is the best nandos in Edinburgh, the food is cooked well and the service is amazing. Special thanks to Donna for being so kind.

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Adil Chawala . 2021-11-30

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Amazing staff & food. Staff were so friendly & welcoming, even saw one of them having a little dance while they were cleaning a table. I think one of them was Donna & she was amazing, so welcoming. You can never go wrong with Nandos but the staff just made the visit.

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Skye Williams . 2021-11-28

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Amazing service from Donna, nothing was too much trouble and service with a smile. Food was so yummy too.

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Emma Prickett . 2021-11-28

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Not happy with nandos Lothian, I ate just the skin the inside was not properly done.....it even smelled raw 🤮 you know I ain't lying coz you took plate away with that chicken still in the plate😏 Asked if I wanted refund and my answer was yes but you never came back till we left. Yes you....you know yourself🤨

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Kiki Tsar . 2021-11-24

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Table was sticky and had bits of rice on it because it was not cleaned properly. Chicken was dried out having been reheated before being served. The staff seemed uninterested in what they were doing - totally lacked atmospehere . You have to stand in a queue to order and pay before they serve you anything - overall not a good eating experience.

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Colin Wright . 2021-11-20

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Friendly service, but didn't have certain staples. No rice or mash

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Rich W . 2021-11-15

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Chief and tasty. Mood was really vibrant as it seems a place for youngsters. 30s and 40s will love it very much. But go there with qr code scanner. They will serve you with your online order.

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seong won myung . 2021-11-08

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Not a fan of the concept of Nandos. Food was ok, but be a restaurant or not for me.

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Lee Gray . 2021-11-07

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I'd rather not comment at this time

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Why Submit . 2021-11-04

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Staff were strict about COVID which was ok, some of the food came out a bit rushed and wasn't too well presented but overall the atmosphere was nice and the staff were very polite.

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Uqious . 2021-11-03

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I'm a nandos fan, but yesterday's experience was dissapointing. We followed the instructions as requested to order on the quick code. When I asked donna for a paper receipt for my dinner my group found her reply to be a little un supportive. One of my group had his dinner arrive once ours was finished despite ordering pretty much the same meal. It's obviously a very busy site, but a little more care for cleaning in the men's toilets would help, just around the sinks and dryers. It had the appearance of a council toilet. The actual food was to nandos standards. I'll use a different venue if I'm in Edinburgh again.

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Team Robertson . 2021-10-30

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Thanks so much Jennifer! Alice & I both enjoyed our lunch today, food was lovely! You and your team are doing a great job 😁 we highly recommend and we'll definitely be back 😁👍 ps. Harris loved his liver cake!