I have initially been coming in with crutches after surgery and the staff could not be kinder carrying my order to my table. I come in several times a week and I always find the staff pleasant, and I have never seen the toilet locked.
Had a muffin, it was dry and not fresh and was put onto tray with no plate or knife. also ordered apple pie , which was served cold, no offer to warm it or fresh cream, again no fork given. teas were served in small cups with no saucers. assistant who served clearly hates her job...perhaps she should get trained with abbeycentre colleagues who are extremely pleasant and helpful
Unit 1 South Street Conway Building, Newtownards Northern Ireland, Northern Ireland
AVOID AVOID AVOID
Ordered a kebab. It took over an hour and a half to arrive and it was freezing cold. It was dry with very little sauce and it cost me 15 quid. In what world is that acceptable.
Gave it to the dog!
Made a family First visit here yesterday Sunday.We had booked a table for 7 people's and the member of staff seemed to know nothing about it Nothing was set up or ready and when we arrived at 15.00 hrs the restaurant was only 3 tables occupied.Noticed few tables were dirty unclean and some blinds shut tight which made the place very dark with the poor lighting we all kept our costs on as no heating was on!!!! Things that didn't please....cutlery short on table..some drinks served wrong...took One full hour before food arrived and it was all simple dishes my side order was delivered to me while I waited 5mins for the main. Food not great and family all disappointed have had better food in McDonalds and better. Service. Look Antrim needs business and a turnover to keep going but all I can say to the lady who owns this Pull up the service and food before you SHUT UP!!! No wonder you have 3 rating for scores on doors. I'm encouraged how to contact F S A to notify them this should be unrated!!!
Got breakfast sub special through Just eat and it was excellent, fantastic flavour lovely and toasted everything was lovely and warm and an excellent delivery time 👍
Order delivered 40 minutes late, chips missing- rang store and they said they were sending driver straight back. Staff not bothered when I called back. eventually arrived another 50 minutes later, stone cold. Won't be ordering from again