Starbucks in Moyle

I have initially been coming in with crutches after surgery and the staff could not be kinder carrying my order to my table. I come in several times a week and I always find the staff pleasant, and I have never seen the toilet locked.

Stood for nearly 10 minutes to place an order. Only one customer in front of me and none behind me. The girl member of staff was too busy chatting up the other customer. Decided to vote with my feet and went somewhere else for a coffee. Won't be back.

THE 2 FEMALES & 1 MALE WERE MOST UNFRIENDLY. THE ATMOSPHERE WAS AWFUL. BEFORE WE LEFT I WENT TO USE THE TOILET FACILITIES(IT WAS ONLY 8.30PM) AND THEY WERE LOCKED WHICH WAS DISGRACEFUL FOR PAYING CUSTOMERS. ANOTHER ELDERLY LADY WAS ALSO TURNED AWAY BY THE DOUR MALE WHO WAS ON DUTY. AT BEST THEY SHOULD ALL BE SEVERELY REPRIMANDED..AT WORST THEY SHOULD ALL BE REPLACED BY STAFF WHO WANT TO BE THERE,BE PLEASANT TO CUSTOMERS AND ABOVE ALL THE FACILITIES SHOULD BE OPEN. IF I COULD MY MARK WOULD BE MINUS 50!! GET YOUR ACT TOGETHER AND OBTAIN DECENT STAFF & HAVE THE FACILITIES OPEN UNTIL CLOSING TIME..ABSOLUTELY DISGRACEFUL..I WOULD NOT RECOMMEND THIS ESTABLISHMENT TO ANYONE. I ASKED 1 OF THE FEMALES WHY THE TOILETS WERE NOT OPEN..SHE MUMBLED SOMETHING WHICH I COULD NOT UNDERSTAND & NO EYE CONTACT WHICH I REALLY DETEST. . NO MANNERS AT ALL!! LAST BUT BY NO MEANS LEAST THE PLACE WAS NOT REALLY CLEAN OR TIDY.

I have genuinely never been so disgusted by a Starbucks. 4 people work, one who was a manager, and the place was a mess. It wasnt even busy. The tables were all dirty with used cups and food debris trampled into the floor. I told the girl my table needed to be cleaned and I asked for a cloth - she gave me a dry cloth. I then said that the table was dirty and would need spray -SHE HANDED ME THE SPRAY BOTTLE AND SAID THANK YOU!!!!!!! Let's get it straight - I'm a customer, I didnt get paid to clean the table because it's YOUR JOB!!! I went down past the window about half an hour later and there were 2 people sat at my table WITH OUR OLD CUPS!!!! What a lazy bunch of slobs!

The young worker behind the till, I believe her name was Pam, was absolutely outstanding. The best customer service I’ve ever seen in any shop. She stood with an amazing smile, listened to her customers and gave excellent service. She caught my eye due to her professionalism and outstanding customer service. 10/10

Called for a takeaway twice last week. Blonde haired girl was making the coffee on both occasions and it was bitter. The place is never that clean or tidy. Pity as I love Starbucks coffee usually.

Popped into STARBUCKS Ballymena today with my young son and mother in law, very busy as Christmas approaches but the staff couldnt of been anymore accommodating with us and especially my 3 year old. Great service, lovely coffee. Thank you

Visited Starbucks on Saturday 8th of September as my son loves the coffee. As a regular visitor to this particular Starbucks I know it never really appears that clean but yesterday had to be the worst I had ever experienced. The tables and floor were filthy. The sofas especially were really dirty with large staining all over the seats so they could do with major clean. My husband called in to join us but refused to stay for a coffee as he said no way could he sit in such filth. Nearly every empty table had disgarded cups and rubbish. The staff are busy making the coffee but I don't think they notice the rest because even the jugs of milk that are available at the end of the counter were empty and there were no straws. It's such a shame as the coffee is excellent and the staff all seem lovely but come on Starbucks you need to get this place clean!

Good setting if you want to grab a cuppa while you shop. Always friendly staff and good selection of drinks and snacks

Met a friend here yesterday. It’s the usual Starbucks fayre so you know what your getting. It is handy as inside the main shopping centre. Coffee is always good but we had their peach citrus green tea with a chicken and hummus flatbread. Nice and refreshing. Flatbread looked better in the picture than in real life but was ok. Get the green velvet tub seats along the front window at the entrance if not too busy as they are very comfy but they only have 6 of these - 3 x tables with 2.

Visited this Starbucks again recently. Everything was just as good as last time except for the fact the premises wasn't clean in the slightest. The service was brilliant again as was the warm drinks. But I felt let down by the messy floors and tables. Will return again though,

It is always nice to come into Starbucks and get a beautiful cup of tea. The queues maybe long but are definitely worth the wait. Great staff working in this Starbucks, very attentive. Can not fault this Starbucks. Great.

I ordered my Americano with room for milk. The male barista set my coffee down and it was full to the brim. I asked him to pour some out so I could put milk in and he did so reluctantly with a disgruntled face. He only poured a tiny bit out and then wiped the cup with a horrible cloth. I won't return.

Drinks come out ok but service is terribly slow every time I've been here, today was the worst as I waited in line for 5 mins and then Simon on tills decided to have a full conversation with the woman in front of me, lucky enough a woman who worked there came and took my order but still had to wait for Simon to move away from in front of the till to take my payment, all this took place as there was a big enough line behind me (10 people behind)

Después de una larga ausencia vuelve a Starbucks Ballymena. Ubicación privilegiada en el centro comercial de fairhill. Parece que no hay fin a la cantidad de bares y cafés (café) la ciudad puede alojar. Starbucks tiene un borde con más personal profesional, capacitado y siempre servicial. En el lado negativo que no traiga sus pedidos de comida a la mesa. Puede ser a veces caótica en el mostrador.

This new Starbucks in the Fairhill is absolutely brilliant. There is a great selection of snacks suitable to eat as breakfast or lunch. The hot drinks are made perfectly and by staff who care about their jobs. The interior is quite dark and spacious but it is great the way it is. Would return again.