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3.1

Based on 3.515 opinions finded in 4 websites

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Nº 273 in 307 in Derry

CUSTOMERS TALK ABOUT DISHES WITH..baconcheesecokemustpaychickencoffeenuggets

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Check your orders 3 rd time in row missing items beyond a joke now

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Ciaran Craig . 2024-10-25

MORE AT Google

Ordered breakfast through just eat from crescent link branch and received a mushed up hash brown lying at the bottom of the bag. Bag was sealed so this was how the order was made up and not caused by the courier! This branch needs alot of attention before it is closed down. Staff are ignorant, poor hygiene when preparing food and even the floor is like an ice rink due to grease! I have had to complain several times while in the restaurant, drive thru and just eat online ordering. Nobody cares and the response from several managers and supervisors is ignorant or sarcastic! The owner David Walker needs to make an appearance and sort out this branch before he loses more customers!

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R L . 2024-10-22

MORE AT Google

Food was nice staff was friendly

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Kirsty saunders . 2024-10-19

MORE AT Google

For fast food, the food was slow. and not that hot,

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Michael Mcglinchey . 2024-10-11

MORE AT Google

Worst mcdonalds, food is always barely warm, always mess up the order, no ice in drinks taste flat, chips are freezing burgers assembled by a someone who shouldnt be working in food service the whole staff/management lack basic training

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Liz Kerr . 2024-10-08

MORE AT Google

Just every time ceaser wrap has no bacon and also no dip for mozzarella dippers

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Jordan . 2024-10-06

MORE AT Just Eat

Food was delivered to the wrong address even though we have a code they clearly never asked. We also left instructions that were never followed. Very frustrated and hungry.

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Melanie . 2024-10-06

MORE AT Just Eat

didn't get the food but marked as delivered

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Rían . 2024-10-05

MORE AT Just Eat

Driver politely gave me my order

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Majella . 2024-10-05

MORE AT Just Eat

I'm missing my milkshake and dips

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Caroline . 2024-10-04

MORE AT Just Eat

missing 3 medium fries, philly steak sandwich, one drink, ....no answer whe. calling!

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Jennifer . 2024-10-04

MORE AT Just Eat

Didn’t receive a hamburger. And chicken burger.

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Fiona . 2024-10-03

MORE AT Just Eat

forgot the children's Happy meals which was the main order. always forgetting dips. very unhappy

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Gemma . 2024-10-03

MORE AT Just Eat

Order was wrong and stone cold!

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madonna . 2024-10-02

MORE AT Just Eat

AGAIN NO BBQ SAUCE (4)WITH OUR SHARE BOX OF NUGGETS WITH OUR DELIVERY!!

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Michelle . 2024-10-02

MORE AT Just Eat

Absolutely terrible, the food wasnt even delivered. 1hr 20 min to attempt to deliver food that is a 1 minute drive away (5 minutes with heavy traffic) and then you failed to deliver it. There is no way to justify this kind of delay. Refund demanded!

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Conor . 2024-10-01

MORE AT Just Eat

food was cold and some of order missing appalling

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Sonya . 2024-10-01

MORE AT Just Eat

Food was freezing and uneatable when arrived and forgot half my order (dips, drinks)

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Dermot . 2024-09-30

MORE AT Just Eat

I never received my food but my daughter got hers

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Nadine . 2024-09-28

MORE AT Just Eat

Not satisfied completely by the delivery because some items that ordered were not delivered 😕. For instance,extra garlic mayo,cheese and sweet chilli dip .

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Ashin . 2024-09-27

MORE AT Just Eat

said to he here between 12:15 to 12:25 was on route back to the home and delivery said it was delivered but must of left with my order

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Jessica . 2024-09-27

MORE AT Just Eat

dips that were ordered and paid for were missing, straws for milkshake were missing, and food was cold unfortunately.

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Kim . 2024-09-26

MORE AT Just Eat

Missing all dips that was paid for. Disappointed.

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Jamie-lee . 2024-09-26

MORE AT Just Eat

food was cold tried phoning but no one answered, very disappointed.

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Lorraine . 2024-09-26

MORE AT Just Eat

when I ordered my order they give me earlier delivery time then changed it..it was 20 minutes later from first time food came an was cold !!

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Jonathan . 2024-09-26

MORE AT Just Eat

Didn’t put any fries in order. Useless.

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Keith . 2024-09-25

MORE AT Just Eat

Bag with coffee and coke, completely fell through and landed all over my sofa and floor!! No option to add picture. Scalded my hand and ruined sofa.

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Jade . 2024-09-25

MORE AT Just Eat

It's McDonald's. What else is there to say .

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Stephen Quinn . 2024-09-25

MORE AT Google

Food was missing also absolutely freezing cold couldn’t eat water we did get

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Julie . 2024-09-23

MORE AT Just Eat

Always items missing from order, and I mean ALWAYS

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Michaela . 2024-09-22

MORE AT Just Eat

I like the chicken nuggets. I went to it when I was coming back from Donegal.

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Dominic Badguy . 2024-09-22

MORE AT Google

the past 2 orders have been incorrect!! it's not hard 2 follow instructions on a screen the staff need 2 wake up and have abit more care for the paying customer

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W . 2024-09-22

MORE AT Just Eat

Very poor service didn`t get the happy meal for my grandson

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Margaret . 2024-09-22

MORE AT Just Eat

missing items, terrible experience

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Charlie . 2024-09-22

MORE AT Just Eat

absolutely lovely nice and hot just what we needed thankyou

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Sharon . 2024-09-20

MORE AT Just Eat

Food was just threw in the bag, not wrapped properly and most of the order was missing, contacted the restraunt and they didnt answer, this mcdonalds alway seem to miss items!!!!

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Glenn . 2024-09-20

MORE AT Just Eat

Chips were cold and hard- had obviously been lying and the burger was just about warm. Not the first time ....

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Anna Hyndman . 2024-09-18

MORE AT Google

I order and pay for 2 ketchup, 2 barbecue dip ,1 garlic mayo, 1 sweet curry dip but I didn't receive any of these condiments. so disappointed.

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Yogi . 2024-09-15

MORE AT Just Eat

they forgot an hamburger (bestia)

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Rebecca . 2024-09-14

MORE AT Just Eat

The order was cold, the burgers had been prepared wrong, the dips i had paid for werent sent along with one of the burgers, It was a waste of £20 and im very very unhappy with my order.

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Eva . 2024-09-14

MORE AT Just Eat

Placed order at 12:39 didn’t come for nearly 2 hours later

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Hannah . 2024-09-14

MORE AT Just Eat

Every order, there's always items missing, drivers continually get lost so food often cold. But to top it off, TODAY I gagged and choked on a piece of plastic in a breakfast wrap!!!! Try as I might to complain, no one answers the phone EVER!!!! And the chat help thing on the app nearly had me chucking phone at the wall!!! Because you can't upload the receipt to to have the complaint heard, I think its just a robot anyways, cos it doesn't seem to reply to what you're asking, so just a fancier faq with automated answers was my experience....This particular branch though, goes through phases of useless service, so I'm sure it would take me to have died choking on the plastic to get any two-way communication!!!!

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Susan Brolly . 2024-09-13

MORE AT Google

order early but no burger or chips is there monkies working in there

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callum . 2024-09-12

MORE AT Just Eat

Would love to go once and actually get what I ordered

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aimee king . 2024-09-11

MORE AT Google

only took 20 minutes other drivers take a lot longer

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Madisyn . 2024-09-11

MORE AT Just Eat

Food was cold and coffee spilled all over bag

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Rebecca . 2024-09-11

MORE AT Just Eat

my medium fries was tipped upside down in the bag and the baps for my burgers were abit tough as though they had been left laying for a while.

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Kyle . 2024-09-10

MORE AT Just Eat

Completely different order in wrong bag lol

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David . 2024-09-10

MORE AT Just Eat

Always forgetting something and food is cold.

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Ascott . 2024-09-10

MORE AT Just Eat

can't contact anyone when orders wrong

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Michael . 2024-09-09

MORE AT Just Eat

Your run of the mill McDonald's, has tablets for the kids to play on and has touch screen food ordering and payment. All seating and facilities kept clean.

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David Toone . 2024-09-09

MORE AT Google

Bugers look like they were smashed up against a wall, couldn’t make a burger like that if I tried!! Forgot my Fanta! Cold food.

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Jamie . 2024-09-08

MORE AT Just Eat

Terrible delivery service. Telling my that my address didn’t exist.

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Kevin . 2024-09-08

MORE AT Just Eat

This mcdonalds is constantly getting wrong items in order , never have got an ordered dipped included either

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Niall . 2024-09-08

MORE AT Just Eat

food was really bland and cold when it arrived. wont order again and very disappointed.

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Caleb . 2024-09-07

MORE AT Just Eat

Beyond disappointed in my order. Both fries were missing, didn’t receive straws and got a Diet Coke instead of original coke. Extremely unhappy

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layla . 2024-09-07

MORE AT Just Eat

Never turned up and my app now tells me it’s been delivered. The food is normally nice, but having my order nicked while en route is not

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John . 2024-09-07

MORE AT Just Eat

Food not received… still waiting!!!

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Christopher . 2024-09-07

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I would like a full refund please Food took 90 minutes to arrive. 45 mins later than first told. No curry dip for kids happy meal Burgers had all toppings despite wanting certain items removed Mcflurry had melted Food was freezing

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stephen . 2024-09-06

MORE AT Just Eat

My order of chips and mcplant wete both freezing and inedible.

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Aimée . 2024-09-06

MORE AT Just Eat

sent the wrong items yet again. crispy chicken salad came without the crispy chicken for what must be the 3rd time in recent memory. how hard is it to just put the items you ordered in a bag and sent them to the person!

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Kevin . 2024-09-06

MORE AT Just Eat

chips and burgers where freezing, and there was things on the burgers that i had not selected, i would like i full refund as i was inedible

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lorcan . 2024-09-06

MORE AT Just Eat

food not delivered.... unable to cancel....will be deleting app.... no way to contact by phone.... extrwmely unhappy

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stephen . 2024-09-05

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Happy meal had no chips. Cold chips . Cannot customise the bundles

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Kadie . 2024-08-31

MORE AT Just Eat

I didn’t receive most of my order and what I get receive was the wrong order

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James . 2024-08-31

MORE AT Just Eat

wrong drinks with my order food was cold . I will not be using this delivery app again or the restaurant!!!

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Noelle . 2024-08-31

MORE AT Just Eat

Onions on burger and no dip as ordered

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Eugene . 2024-08-31

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order never came only got 4 drinks and no food

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Raymond . 2024-08-30

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Ordered a large fries and only got half a carton, preferred an apple pie and didn’t get one, ordered a triple cheeseburger which came with very little ketchup, no onions, no mustard and was like warm

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Paul . 2024-08-30

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Everything Was Cold, Wouldn't Order Again, Wasn't Drivers Fault, He Was Quick

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Adam . 2024-08-29

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Checked for the grimace shake before ordering and the large was available, it took me 5 mins to order food for family and there where gone. Food was thrown in the bag all chips at the bottom of the bag and food was freezing. Had to chase the driver down the street to get food.

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nicole . 2024-08-29

MORE AT Just Eat

No dips delivered AGAIN. And food cold AGAIN

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Christine . 2024-08-28

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didnt deliver half my order, when i tried to ring several times no answer

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Patrick . 2024-08-27

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Salad box had one slice of tomato,one slice of cucumber the rest all lettuce. The kids burger meals had no burgers just a bap.my wrap had one slice of tomato and all lettuce and two pieces of chicken. Disappointed,disaster,unhappy kids.

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Helen . 2024-08-27

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food was cold coke was flat had bin it needs looked at this place last time it had arrived before missing burgers ice cream it become a joke in losting me money for it

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Sean . 2024-08-26

MORE AT Just Eat

Very friendly and courteous delivery Driver.

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Michelle . 2024-08-25

MORE AT Just Eat

Had to drive over to mcdonalds due to items missing from a small order! Bag was sealed so no blaming the courier like staff did before! Its the idiots who either cant read or are that lazy they cant pack an order correctly! No wonder theres so many complaints about this branch!

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G . 2024-08-25

MORE AT Just Eat

My order never arrived … states it is delivered but definitely not to my house!!!!!!

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Danielle . 2024-08-25

MORE AT Just Eat

Missing All my food! Only one bag with 3 drinks

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Martin . 2024-08-25

MORE AT Just Eat

Didn't receive free nuggets as had spent over £20. No straws for drinks either. McDonald's are a joke!

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Kerry . 2024-08-25

MORE AT Just Eat

McDonald's crescent link is the worst around I asked for straw and sauces that come with food even put a note in but they left it out deliberitly worst customer service ever sort your selves out McDonald's your a joke

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Gary . 2024-08-24

MORE AT Just Eat

We got the completely wrong order wasn’t what we ordered one bit

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Courtney . 2024-08-24

MORE AT Just Eat

My food said deliver at 3 was no knock an no food here atoll

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Ethan . 2024-08-23

MORE AT Just Eat

please stop forgetting the raspberry sauce in the mcflurrys - thats now 4 in total where its just white choc!!!!!!!

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Ryan . 2024-08-23

MORE AT Just Eat

absolutely stinking and no chicken nuggets that were ordered

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Gary . 2024-08-21

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Did not deliver everything I ordered

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Walter . 2024-08-21

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Food was cold not the right order

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Nicol . 2024-08-21

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Drink was half empty and all over the bag.

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Ascott . 2024-08-20

MORE AT Just Eat

Driver was lovely, hope the weather stays clear!

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Rebecca . 2024-08-20

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Food cold, on the whole. Disappointing!

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James . 2024-08-20

MORE AT Just Eat

Burgers were all made up wrong plus one of the burgers was not delivered

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Kit . 2024-08-19

MORE AT Just Eat

I have ordered so many times from McDonald's in the crescent link. I can guarantee that something will be missing every second order. I'm missing £7 worth of food the last time no refund was issued .This order I'm missing £5 of food this is totally unacceptable. Overall I'm probably £50 down due to lack of refunds. please advise. regards.

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Michael . 2024-08-19

MORE AT Just Eat

Use are useless never put in dips

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Michael . 2024-08-18

MORE AT Just Eat

I never received any of my dips everything was dry as a bone 🦴

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Leigh . 2024-08-17

MORE AT Just Eat

Shocking half my food order was missing i ask the delivery driver is every thing there and she said yes but i had a feeling it wasn’t because the bag was far to small

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Dean . 2024-08-17

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Food cold, ordered 9 Chicken McNuggets meal in order and did not receive the chicken McNuggets or cheese burger from Mix and match. Delivery driver rang and told me to stand out the front of the house so he didn’t have to wait

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Greg . 2024-08-16

MORE AT Just Eat

gave me the wrong drink half full absolutely shattered

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Archie . 2024-08-16

MORE AT Just Eat

Clean and tidy McDonald's Friendly staff

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BMTW Trade . 2024-08-14

MORE AT Google

Hit and miss with food like alot McDonald's. Had a technical issue where I was over charged and cashier didn't resolve so I had to get a team leader/manager resolve it which they did very quickly and politely.

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Emmett . 2024-08-14

MORE AT Google

Won’t let you order at 11pm even though it states open to 1am on the door and web. Drive thru only

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Conor Barton . 2024-08-11

MORE AT Google

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