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3.1

Based on 4.690 opinions finded in 2 websites

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Nº 138 in 174 in Newtownabbey

Nº 1 of 2 Seafood in Newtownabbey

CUSTOMERS TALK ABOUT DISHES WITH..cheesetacochickenfilletfishburntbatteredcodcheesymeatcookedbeautifulsausagebaconsausagescurryonion

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ordered food on 18th August, fry was great as always :)

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David . 2024-09-25

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ordered food on 8th September food was great as always, would recommend to anyone

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David . 2024-09-25

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food great as always and delivered hot !! place to go to

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David . 2024-09-25

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Was parful really nice curry and then chicken strips where deadly

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Jamie . 2024-09-22

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Best tasting pepper chicken and chips i've had. nice.

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William . 2024-09-15

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Decent, although the cod batter was like soggy rubber. The price was definitely not worth what was paid.

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Stephen . 2024-09-15

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One of the nicest cod suppers I’ve had in a long time. Their chips are delicious and the curry is perfect. Warm on delivery, despite being a good 15 minutes away.

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Laura . 2024-09-15

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Ordered extras in my meal and was charged for them. Didn't get my extras. Considering food showed up 35 minutes after closing and 10 minutes late I'm disappointed because this place is normally amazing.

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Yasmin . 2024-09-10

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2 salad baps regular was Ordered as part of my order But once again for the 2nd order in a row the salad babs Delivered were small but I was charged for regular

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David . 2024-09-10

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Fish was outstanding as always and chips where delicious I will highly recommend to my friends & family Size of fish surprised me it was huge Keep it up everyone Will definitely be back soon

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Shauna-louise . 2024-09-05

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Best chippy about! Cheapest and great portions👌

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Amanda . 2024-09-01

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Bad, really bad. Very weird curry sauce. Food cold. Went in to bin

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Bozena . 2024-08-29

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feel like ive annoyed this chippy...... first few times i ordered here, the food was AMAZING. but last 3 times ive ordered the food has been burnt to the crisp....... just ordered a pastie bap and it looks like it was left on the actual grill bar,

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mark . 2024-08-21

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asked for plenty of Salt and vinegar and got none at all. There was no flavour to the fish or the chips

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Alan . 2024-08-17

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Sent half my order , hung up on me when I rang them complain , called back and was told they are closed now and to apply for refund from just eat , I called more than half an hour before their advertised closing time.

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Adrian K . 2024-08-11

MORE AT TripAdvisor

Beautiful food & excellent customer service. Thank you 😀

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Mary . 2024-08-04

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Took very long chicken was hard and burnt fish was mushy chips were not fresh at all

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Finlay . 2024-07-28

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That was the worst fish i have ever had dont think i would order again

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Andrew . 2024-07-20

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Chips were slightly undercooked and still hard on the inside

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Stephen . 2024-07-19

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delivery driver rude as !! not my fault my dyslexic partner moxed address up you never even rang to check I had to ring the takeaway ... rude woman

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Jamie . 2024-07-13

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Takeaway from here tonight, fish supper and quarter pound cheeseburger. Although it only took 2 minutes to get home my burger was barely warm, making me suspicious that they are cooked earlier and not fresh off the grill. My husband said it was the worst fish he'd ever had, the batter was dark brown and had black burnt bits all over from the oil it was cooked in. The chios were all right but honestly, go anywhere else as it was £15.50 wasted. Ugh

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Jo J . 2024-07-06

MORE AT TripAdvisor

Always great service and great food

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David . 2024-07-01

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Order never came!! Terrible service- avoid at all costs!! Now to battle with getting my money back!

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Esther . 2024-06-26

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Great food , fantastic service, would recommend to anyone

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David . 2024-06-18

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Worst chippy I've ever been to in my life... chips are dark brown... I was in complete shock at the quality of the food. Don't recommend the chips to anyone

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Erin M . 2024-06-14

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Great food , great service as always

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David . 2024-06-14

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Great friendly service and food top notch as always

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David . 2024-06-07

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Missing gravy and coke, plus anything battered was soft - usually no issues with food from here

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Colin . 2024-05-30

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Great service,food as always top notch

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David . 2024-05-29

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Sadly had to call to find out where the food was it turned up late and really cold had to reheat it , the battered sausages where cold and soggy and the curry sauce had congealed, very disappointed

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Trevor . 2024-05-25

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Great food ,great friendly service as always Many thanks

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David . 2024-05-21

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Great food Only snag my portion of mushy peas was missing

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David . 2024-05-16

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Food was lovely and was hot which is always a bonus

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Jenna . 2024-05-09

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Food was cold! Will never order from this place again

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Jennifer . 2024-05-08

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Food was cold and soggy chips went straight into the bin. Also forgot dips

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Katie . 2024-05-07

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Order was TWO HOURS LATE & lukewarm

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Nicola . 2024-05-06

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still hasn't arrived, ordered at two now it's quarter past four.

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Alisha . 2024-05-05

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food was cold. delivery late. overall experience awful

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Ben . 2024-05-03

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delivery over 1.5 hours late... ordered and estimated delivery time should have been 7.50pm, still no order and waiting at 21.15!

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Karla . 2024-04-27

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Part of order was missing, 1st call was told they forgot to put it in the bag & would be sent round asap, 2nd call almost an hr later was told they were busy & forgot Again, sounded like they couldn't give a monkeys.

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Laura . 2024-04-27

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App messed up. Food arrived on time (6.50pm) but on the app it said it didn’t arrive until around 8pm

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Ben . 2024-04-27

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The fish bites were lovely, battered sausages my dog adores then the chips were ok due to the potatoes being terrible this season but I had to throw out about half of them as they were bluey grey in colour which means they are full of artificial fertilizer and not digestable.

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Jillian . 2024-04-25

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2hr 40 mins and still no food. Then got told they would not reimburse me as it was through just eat. Stay clear.

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Wayne . 2024-04-25

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Kebab was disgusting, it was like rubber couldn’t eat it

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kelsey . 2024-04-23

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Cheese burger perfect Chips some under cooked Batter on cod bite’s soggy

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Rachel . 2024-04-21

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should not take orders if they can't deliver on time.kids fell asleep and when it eventually arrived it was cold.the dog had a good feed .never again

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Margaret . 2024-04-19

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I didn't receive my drink that was ordered through the app. I contacted New Mossley and asked them to add a large tub of gravy to the order, which I paid the money to the delivery driver. I contacted them straight away and they said they would send the items back out to me. After waiting over an hour I rang back and was told that they got too busy and they couldn't come back out. So much for good customer service 😡

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ann . 2024-04-16

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Put in an order at 6.03 which was meant to arrive between 7.10-7.30. By 7.32 it said it was delivered but wasn’t here. Rang the restaurant- was told order was just about to go out for delivery…Then that it was just about to get made. Another 45 mins later and no sign, restaurant not picking up. It’s 8.19pm, over two hours since initial order. Appauling. So disappointing as food and delivery used to be great. Refund for stolen money since nothing arrived required immediately.

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Rachael . 2024-04-14

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can't review order didn't turn up

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Michelle . 2024-04-13

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There was no bbq dip with the goujons

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Julie . 2024-04-10

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Food was delicious and arrived in time!

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Christine . 2024-04-07

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Order came about an hour after ordering, food was cold when arrived and chips were soggy and stuck together, forgot salt and vinegar, burger bun on the large burger had fallen apart so we were disappointed. ):

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Marianne . 2024-04-06

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Took a chance despite the vast majority of recent reviews being poor. Food ordered at 8:20pm and its now 9:50pm and the order still hasn't been received despite a notification about 45 minutes ago to say it was on its way. Won't be ordering again.

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Philip . 2024-04-04

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I actually ordered a chicken kebab but a steak one was delivered - it was delicious, really nice strips of steak and huge portion. The kinder Bueno milkshake was amazing too

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Siofra . 2024-04-01

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waiting 2 hours on a delivery and food left the shop at half 8 didn't get here till 9pm would have been freezing will definelty not be ordering again absolutely shocking customer service and management are not worth talking to

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pamela . 2024-03-31

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I ordered at 2:30 and rang the restaurant at 3:56 for them to say there leaving now over an hour and a half it took

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Reece . 2024-03-29

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Good orders for delivery at 21.10, this came and went no contact available from shop. Order time changed to 21.50. Food arrived at 22.10 soggy and stone cold.

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aidan . 2024-03-28

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This is the last time I will order from this chippy every time i order it is always late.

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Elizabeth . 2024-03-28

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Order was a wee bit late, but food was still very nice as usual - battered sausages are great, not caked in batter like other places do and the chips are always perfectly cooked!

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Paul . 2024-03-25

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Got no dips drinks and came stone cold over an hour late waste of money

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Blacky . 2024-03-23

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Food ordered 1800 hrs arrived 1930 hrs estimated time for delivery was 1830 - 1855hrs arrived 30mins late and was stone cold, I live less than five mins from Chippy. Will never use the outlet again.

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JamesH . 2024-03-22

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Food was worth waiting on arrived hot

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Robert . 2024-03-20

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Chicken burger is unreal, love that you can add fried onion to everything!

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Sam . 2024-03-19

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estimated delivery was to be between 1700 and 1720, then message to say approx delivery time would be 1705. Got an update saying courier on his way at 1715, food didn't arrive until 1740. Food was cold, burgers were dried up and carton of fried onions were swimming in grease (I was actually able to pour the grease out of the carton). Very disappointed

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Elaine . 2024-03-19

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Says food has been delivered when it hasnt?

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Jack . 2024-03-18

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they did phone to say it was going to be late but this was ridiculous the food was cold and so late. especially when you needed it for someone with diabetes x

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Clare-Marie . 2024-03-17

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food quality not great ,batter on chicken burger tasted burnt and missing a can of drink of the order

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joh . 2024-03-16

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Missing item and extremely late, will not be using them again

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Rachel . 2024-03-16

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Best chippy in the land - every order arrives before scheduled + always piping hot. The chips are unreal, too! Believe the hype!

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Paul . 2024-03-15

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Chicken burgers were huge! And a lot cheaper than other chippies in the area.

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Deborah . 2024-03-14

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Food was absolutely freezing. I couldn't eat any of it..very disappointed

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Pablo . 2024-03-09

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Didn’t even show up hasn’t been delivered to me

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James . 2024-03-08

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got kids dinner large curry chips between them battered sausage each.large chips ya say wouldn't like to see small one always order from here chip was embarrassing for a large one ..

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Rab . 2024-03-08

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Food was lukewarm, Missing Gravy from order.

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Neil . 2024-03-01

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Very disappointed and always come here for our chippy. Asked for a large curry cheesy chip with salt and vinegar. Received a small curry chip with no cheese, salt or vinegar. Payed £6.50 that’s the main reason why I’m annoyed. Chicken fillet burger was delicious but partner didn’t enjoy hers. Also received the wrong drink. Just disappointed after it costing £18. Tried calling the shop but no answer.

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Lewis . 2024-02-29

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I haven't received my food but the app says its delivered?

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Hayley . 2024-02-28

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Tasted amazing thank you and really fast delivery

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Natasha . 2024-02-27

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food came late cold and not the proper order rung back and they had to send it out ago which means it even later again before we ate we order for her alot and the quality of the food has been going down for a while

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C . 2024-02-25

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i didn't receive my drink....not the first time either

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David . 2024-02-24

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chippy rang to say driver in an accident and they were remaking the food so would be late Food arrived 15mins late and stone cold.. couldn't eat it so went straight in the bin 🥺

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Elizabeth . 2024-02-24

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2 hours for delivery, no taco sauce on the taco chip, 7 bits of kebab in what is supposed to be ‘kebab on chips’ and it was all burnt and black, too expensive for portion size not great at all

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Jennifer . 2024-02-21

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Food not up to its usual standard- it was half an hour late so thats maybe why the chips were hard around the edges and chewy inside. Disappointed!

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Anne . 2024-02-20

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Chips are not great today and you forgot the drink

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Paul . 2024-02-17

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you accidentally forgot my strawberry milkshake but was impressed that you delivery driver had spotted it apologised and assured me he would bring me it asp which he with another apology for the error your delivery staff a credit to your business

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Mark . 2024-02-14

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Asked for no Jalapeños and seemed to get extra Jalapeños on everything. Portions are a lot smaller than what they used to be.

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Chris . 2024-02-11

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Great as usual but didn’t get any off our drinks, hopefully you will replace them in the next order

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Robert . 2024-02-09

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Very disappointed with waiting 1 hour and 30 mins for a delivery after being first quoted up to 45 mins for delivery so we wernt eating dinner until near 19.00

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William . 2024-02-09

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the sausage was different from normal not as good

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Mark . 2024-02-01

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lovely food as always, the 2 girls that where on where lovely and friendly, the boss should be happy to have them as part of their team. keep up the good work 👏 🙌

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David . 2024-01-31

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Absolutely gorgeous food and great thick tar gravy. Best chippy highly recommend.

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Jennifer . 2024-01-26

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food was grand, decent wee chippy alright.

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Marsha . 2024-01-26

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I ordered a kebab, it offered bread or chip as an option and I didn't think bread would have meant pita bread, 7.50 or what ever I paid for a pita bread kebab with barely anything on it was an absolute rip off. to be fair though you do some banging chips! ten out of ten for a chippy but I'll never order kebab stuff from here again.

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Danny . 2024-01-24

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I’m actually crying with laughed the size of the small cheesy chip 😂😂😂😂😂😂😂 tiny and £5.60

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Meg's . 2024-01-21

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No gravy on the chip which I asked for and got charged for.

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Adam . 2024-01-21

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One wrong food order and one wrong milkshake order

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Eden . 2024-01-18

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Very disappointing Kebab. Very little meat

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Ian . 2024-01-13

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Never had a bad meal from new Mosley. Chicken burgers are the best.

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joanne . 2024-01-12

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Delivery time was 19:10-19:30, order was marked as delivered at 19:27 so I called the restaurant and was told it was leaving for delivery now, delivery took a further 35 minutes after this, we live 5 minutes away! Items were missing which took another 20 minutes. No apology from staff and when food arrived it looked like it had been thrown together.

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Christine . 2024-01-08

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Food is not warm at all seems it’s been sitting for a long time before delivery I got notified at 8pm food was out for delivery food arrived at 8.55

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Gillian . 2024-01-05

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Order says it been delivered but hasnt shown up, tried ringing and no one answered

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Josh . 2024-01-03

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Big mistake fish batter on one side was soggy and not much fish. Chips were anaemic and soggy. Go to Clarence instead