Chippy New Mossley in Newtownabbey

Always is delicious can’t fault the food at all

Waiting 30 minutes for order the restaurant said it was with delivery driver twice so I’ve cancelled it expect a full refund

My order never arrived. I phoned and they said it was ready and waiting to be delivered. That was nearly an hour ago, cannot get through to them since, and according to the app they are now closed. I am so disappointed and want an immediate refund!!!!!!

Great sized portion with lots of sauce but the food arrived lukewarm. I got a steak kebab and unfortunately the steak was mostly really fatty pieces which were inedible, won't be getting again

Chicken Burgers are better than KFC’s

Always great food and friendly delivery driver! 😁

After being informed our order was ready, we had wait 25mim in store to get the order. The food was cold when opened.

Sorry but chicken goujon lunch special was pretty poor. Frozen dry goujons. Onion rings way overdone. Delivered on time but poor quality

Gave it another go as last time the 2 hour wait was apparently not normal as there was only 1 driver (as explained when i rang), but alas it was almost 2 hours again (on a midweek night and ordered much earlier). It would be a good idea to stop taking orders when waiting times for food are getting too long - other takeaways manage to do it! Disappointed

Always order from here and the food is always great and on time and more importantly they always read the notes

Ordered the xmas chips and a few other things for our office, food arrived and the delivery girl was lovely and the food was hot and fresh, first time trying New Mossley and we will order again we where all very impressed and nothing was left

Food was nice but not worth over 2 hour wait from ordering to delivery

ordered at 20 past 7 and arrived at 9pm got a notification to say it was out for delivery at 6 minutes past 8 arrived 55 minutes later stone cold

Order still hadn’t left the shop an hour after ordering .. told me it was the next one to go and half an hour later still wasn’t with us .. came and there was a handful of chips in each of the meals .. was more with the side order of sausage .. all and all pretty poor

may as well threw my score down the bog

Was given a delivery time which was increased by half an hour when lapsed. This was then missed by an additional 15 minutes. Food was freezing, restaurant not interested in offering any refund. Won't be ordering again.

was nice but wasn't overly hot. had to re heat the chips. it was on time and delivery person was friendly and cheerful

1hr 45mins from payment to arrival. food arrived luke warm, driver handed me a paper bag and exposed cup/straw, felt unhygienic unless his just eat bag was hiding in the car.

food was delicious, just a tad cold but that's only cause I live in Ballyclare. Delivery driver was absolutely lovely

ordered food on 8th September food was great as always, would recommend to anyone

food great as always and delivered hot !! place to go to

ordered food on 18th August, fry was great as always :)

Was parful really nice curry and then chicken strips where deadly

One of the nicest cod suppers I’ve had in a long time. Their chips are delicious and the curry is perfect. Warm on delivery, despite being a good 15 minutes away.

Best tasting pepper chicken and chips i've had. nice.

Decent, although the cod batter was like soggy rubber. The price was definitely not worth what was paid.

Ordered extras in my meal and was charged for them. Didn't get my extras. Considering food showed up 35 minutes after closing and 10 minutes late I'm disappointed because this place is normally amazing.

2 salad baps regular was Ordered as part of my order But once again for the 2nd order in a row the salad babs Delivered were small but I was charged for regular

Fish was outstanding as always and chips where delicious I will highly recommend to my friends & family Size of fish surprised me it was huge Keep it up everyone Will definitely be back soon

Best chippy about! Cheapest and great portions👌

Bad, really bad. Very weird curry sauce. Food cold. Went in to bin

feel like ive annoyed this chippy...... first few times i ordered here, the food was AMAZING. but last 3 times ive ordered the food has been burnt to the crisp....... just ordered a pastie bap and it looks like it was left on the actual grill bar,

asked for plenty of Salt and vinegar and got none at all. There was no flavour to the fish or the chips

Sent half my order , hung up on me when I rang them complain , called back and was told they are closed now and to apply for refund from just eat , I called more than half an hour before their advertised closing time.

Beautiful food & excellent customer service. Thank you 😀

Took very long chicken was hard and burnt fish was mushy chips were not fresh at all

That was the worst fish i have ever had dont think i would order again

Chips were slightly undercooked and still hard on the inside

delivery driver rude as !! not my fault my dyslexic partner moxed address up you never even rang to check I had to ring the takeaway ... rude woman

Takeaway from here tonight, fish supper and quarter pound cheeseburger. Although it only took 2 minutes to get home my burger was barely warm, making me suspicious that they are cooked earlier and not fresh off the grill. My husband said it was the worst fish he'd ever had, the batter was dark brown and had black burnt bits all over from the oil it was cooked in. The chios were all right but honestly, go anywhere else as it was £15.50 wasted. Ugh

Always great service and great food

Order never came!! Terrible service- avoid at all costs!! Now to battle with getting my money back!

Great food , fantastic service, would recommend to anyone

Great food , great service as always

Worst chippy I've ever been to in my life... chips are dark brown... I was in complete shock at the quality of the food. Don't recommend the chips to anyone

Great friendly service and food top notch as always

Missing gravy and coke, plus anything battered was soft - usually no issues with food from here

Great service,food as always top notch

Sadly had to call to find out where the food was it turned up late and really cold had to reheat it , the battered sausages where cold and soggy and the curry sauce had congealed, very disappointed

Great food ,great friendly service as always Many thanks

Great food Only snag my portion of mushy peas was missing

Food was lovely and was hot which is always a bonus

Food was cold! Will never order from this place again

Food was cold and soggy chips went straight into the bin. Also forgot dips

Order was TWO HOURS LATE & lukewarm

still hasn't arrived, ordered at two now it's quarter past four.

food was cold. delivery late. overall experience awful

delivery over 1.5 hours late... ordered and estimated delivery time should have been 7.50pm, still no order and waiting at 21.15!

Part of order was missing, 1st call was told they forgot to put it in the bag & would be sent round asap, 2nd call almost an hr later was told they were busy & forgot Again, sounded like they couldn't give a monkeys.

App messed up. Food arrived on time (6.50pm) but on the app it said it didn’t arrive until around 8pm

The fish bites were lovely, battered sausages my dog adores then the chips were ok due to the potatoes being terrible this season but I had to throw out about half of them as they were bluey grey in colour which means they are full of artificial fertilizer and not digestable.

2hr 40 mins and still no food. Then got told they would not reimburse me as it was through just eat. Stay clear.

Kebab was disgusting, it was like rubber couldn’t eat it

Cheese burger perfect Chips some under cooked Batter on cod bite’s soggy

should not take orders if they can't deliver on time.kids fell asleep and when it eventually arrived it was cold.the dog had a good feed .never again

I didn't receive my drink that was ordered through the app. I contacted New Mossley and asked them to add a large tub of gravy to the order, which I paid the money to the delivery driver. I contacted them straight away and they said they would send the items back out to me. After waiting over an hour I rang back and was told that they got too busy and they couldn't come back out. So much for good customer service 😡

Put in an order at 6.03 which was meant to arrive between 7.10-7.30. By 7.32 it said it was delivered but wasn’t here. Rang the restaurant- was told order was just about to go out for delivery…Then that it was just about to get made. Another 45 mins later and no sign, restaurant not picking up. It’s 8.19pm, over two hours since initial order. Appauling. So disappointing as food and delivery used to be great. Refund for stolen money since nothing arrived required immediately.

can't review order didn't turn up

There was no bbq dip with the goujons

Food was delicious and arrived in time!

Order came about an hour after ordering, food was cold when arrived and chips were soggy and stuck together, forgot salt and vinegar, burger bun on the large burger had fallen apart so we were disappointed. ):

Took a chance despite the vast majority of recent reviews being poor. Food ordered at 8:20pm and its now 9:50pm and the order still hasn't been received despite a notification about 45 minutes ago to say it was on its way. Won't be ordering again.

I actually ordered a chicken kebab but a steak one was delivered - it was delicious, really nice strips of steak and huge portion. The kinder Bueno milkshake was amazing too

waiting 2 hours on a delivery and food left the shop at half 8 didn't get here till 9pm would have been freezing will definelty not be ordering again absolutely shocking customer service and management are not worth talking to

I ordered at 2:30 and rang the restaurant at 3:56 for them to say there leaving now over an hour and a half it took

Good orders for delivery at 21.10, this came and went no contact available from shop. Order time changed to 21.50. Food arrived at 22.10 soggy and stone cold.

This is the last time I will order from this chippy every time i order it is always late.

Order was a wee bit late, but food was still very nice as usual - battered sausages are great, not caked in batter like other places do and the chips are always perfectly cooked!

Got no dips drinks and came stone cold over an hour late waste of money

Food ordered 1800 hrs arrived 1930 hrs estimated time for delivery was 1830 - 1855hrs arrived 30mins late and was stone cold, I live less than five mins from Chippy. Will never use the outlet again.

Food was worth waiting on arrived hot

estimated delivery was to be between 1700 and 1720, then message to say approx delivery time would be 1705. Got an update saying courier on his way at 1715, food didn't arrive until 1740. Food was cold, burgers were dried up and carton of fried onions were swimming in grease (I was actually able to pour the grease out of the carton). Very disappointed

Chicken burger is unreal, love that you can add fried onion to everything!

Says food has been delivered when it hasnt?

they did phone to say it was going to be late but this was ridiculous the food was cold and so late. especially when you needed it for someone with diabetes x

food quality not great ,batter on chicken burger tasted burnt and missing a can of drink of the order

Missing item and extremely late, will not be using them again

Best chippy in the land - every order arrives before scheduled + always piping hot. The chips are unreal, too! Believe the hype!

Chicken burgers were huge! And a lot cheaper than other chippies in the area.

Food was absolutely freezing. I couldn't eat any of it..very disappointed

Didn’t even show up hasn’t been delivered to me

got kids dinner large curry chips between them battered sausage each.large chips ya say wouldn't like to see small one always order from here chip was embarrassing for a large one ..

Food was lukewarm, Missing Gravy from order.

Very disappointed and always come here for our chippy. Asked for a large curry cheesy chip with salt and vinegar. Received a small curry chip with no cheese, salt or vinegar. Payed £6.50 that’s the main reason why I’m annoyed. Chicken fillet burger was delicious but partner didn’t enjoy hers. Also received the wrong drink. Just disappointed after it costing £18. Tried calling the shop but no answer.

I haven't received my food but the app says its delivered?

Tasted amazing thank you and really fast delivery

food came late cold and not the proper order rung back and they had to send it out ago which means it even later again before we ate we order for her alot and the quality of the food has been going down for a while

chippy rang to say driver in an accident and they were remaking the food so would be late Food arrived 15mins late and stone cold.. couldn't eat it so went straight in the bin 🥺

i didn't receive my drink....not the first time either

2 hours for delivery, no taco sauce on the taco chip, 7 bits of kebab in what is supposed to be ‘kebab on chips’ and it was all burnt and black, too expensive for portion size not great at all