Based on 82 opinions finded in 1 websites
Based on 82 opinions finded in 1 websites
Nº 141 in 174 in Newtownabbey
Opinions
Customer service skills terrible shouldn't be working with the public can't rate there food as didn't get that far told them there attitude stinks and to forget about the order and went somewhere else
Laura O'neill . 2024-08-29
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Food has tooking over 2 hours and it still hasn’t came yet. Get this place took off justeat asap
David Patterson . 2024-05-12
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I ordered the 9 inch munch box for delivery at 10:20pm yesterday thought everything was grand but I was waiting until midnight that night and I was brought the wrong order, delivery driver trying to tell me I was wrong and ordered what he had in his hand then said he couldn’t do nothing about it cos the shop was closed😅😅 obviously need new front of house staff seeing the woman on the phone was chinese and couldn’t understand what i was saying
michaela adams . 2024-04-27
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Every time I get chips the bag is rip apart and and chips or in the white plastic bag and bloody freezing
Colin Moore . 2024-03-11
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I've ordered delivery a few times and noticed this. It may seem obvious to some but maybe not to others but when I order with in the 1st hour of opening or before close the delivery is alot faster and fresher than peak times (6.30-9)
Dee Thuglife . 2023-10-20
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Noticed here that others have expressed an equal dissatisfaction with separate charges, whilst I experienced a distinctly nasty attitude from the proprietor of this slop house, after I'd questioned him on why the additional fee of 40 pence for boiled rice and alike isn't inclusive with the price at first glance on the menu?
Martin Haggan . 2023-08-24
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Worst place I have ever been food discussing. Wood and plastic barrier between the customers and staff!! Must be there to protect the customers from the food. Dreadful!!!
richard goldstone . 2023-08-14
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Ordered from here for a change , food was mid, delivered fairly quick , asked for sauce separate & it was poured on , only an issue because we’d specifically asked for a tub so it could be used on two meals
Sophie Louise . 2023-08-11
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Having to pay EXTRA to have the sauce separate from the salt and chilli chicken meal is ridiculous, also it just says “sauce” no indicator of what it was. Ordered salt and chilli chicken and salt and chilli chips with BBQ sauce. Chips were not salt and chilli, but were drenched in sauce to hide this. Chicken pretty poor quality. Not the best experience however it arrived fast.
CAELAN ROONEY . 2023-08-11
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Spot on bit of chinese food, accidently forgot drinks n had them straight to me in no time, 5/5
BiLbo . 2023-06-21
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Absolute EMBARRASSMENT of a Takeaway!! 1HOUR 45MINS we waited on an order as their complete incompetent delivery driver gave it to the wrong address. It’s not THAT hard to follow google maps! There was NO REMORSE, no refund NOTHING. A family with two children, baths were stalled, and bedtime stalled all because of these workers unable to keep us updated with our delivery whether late or whatever. We’ll never order from here again.
Jade Burns . 2023-06-04
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Ordered last night with family, wasn't nice at all, chips were gross, orders weren't right and it was late. Not ordering from here again £70/£80 down the drain.
Chloe Taylor . 2023-04-22
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Ordered my food at 10pm and got a notification at 10:25 to say my food is on the way, I live about 10 minutes away and 35 minutes later and my food is still not here but just eat us telling me it’s been delivered. Cannot ring the shop as they have closed at 11!
Chloe Benson . 2023-04-01
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The food on this place is just disgusting, very poorly prepared and very poor quality, arrived late, cold, spilled all over, the chips very dark and hard looks like it was fried very old and dirty oil, everything I have ordered was on same condition everything was waste literally, and this is not cheap either. I will never, never ordered for them again Waste of money.
Ana Semedo . 2023-02-06
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Love their beef chopsuey and beef noodles. Affordable, tasty and serves large portion. Always our go-to-food-shop.
Shay Patino . 2022-12-14
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I highly recommend getting this Chinese is outstanding, feeds a big family, friendly customer service, cash only. Delivery very good.
Toni Venner . 2022-11-17
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Place normally good service but tonight got a delivery says it was with driver from 22.55 then 23.25 arrived when said it was delivered I foned shop and they said have I the right shop and could I hold a minute came back on fone to say it was there 23 45 it was delivered 50 mins from it was with driver Food was freezing whole order went in bin tried to ring them but no answer
Shelley Smyth . 2022-06-28
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Absolute disaster. Girl doing the phone has terrible english. Food was 2 hrs late and the order was wrong! Rang back they hadn’t a clue what i was saying! £17 for this. Never again
L Rooney . 2022-04-15
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would give lower score than 1, used just eat, got txt to say food was on way 45 mins later i rang to ask where order was, heard them say it was still there, they then tried to deliver food that was sitting there for over 50 mins, have contacted just eat for full refund as we sent it back, terrible service , would not use again
Tracey Graham . 2021-12-27
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You'd think you couldn't go wrong with a curried chip 🤢
Lorraine Cunningham . 2021-12-23
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I can't give 0 star as 1 was minimum star. One of the most pathetic and disgusting food service resturant..I have been calling resturant for 2 hrs and they say the food is on the way and will take 10 mins..after 2 hrs lady say the rider has bring back the food as he was not able to find the addressee.. the dumbest excuse I have listened.. ...then she insisted me to cancel the order ...very lame and pathetic service..she was not letting me talk to driver, manager or owner.
hridyansh uberoi . 2021-11-27
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Food OK but charged double for delivery and only answer I got was delivery driver must have made a mistake, even though it was written on the receipt, no offer of refund or price off next time. Great way to run a business...
Yuk Cheung . 2021-10-05
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Ordered food at 6.30pm . Still hadn't arrived at 9pm. Phoned twice and girl On desk hasn't a clue. Food arrived 9.30pm. Rude driver and no compensation
J McC . 2021-09-26
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Never will I buy from this place again. After waiting an hour to receive my order, part of it was missing. When I rang the shop to inform them, I was told they would have it sent up. After waiting another 30 minutes, I rang back to be told they had lost the docket and hadn't even made it yet. They informed me it would be drove straight up. Then after another 35 minutes and 10 minutes trying to get through to the shop, who had taken the phone off the hook, I gave up. Over 2hrs for our meal, over 60 minutes of which the meal spent in the oven waiting for the rest of it. Not only was the service appalling but the attitude of everyone I spoke to was terrible. If your thinking the food would make up for it, you're wrong. Also do not be fooled by thinking this was an isolated incident. Twice now I have been treated to a similar terrible experince. But absolutely never again. Worst service I have ever experienced from a take away. Stay well clear!
PMcG . 2021-09-25
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My order was late . Arrived cold , tasteless and looked horrible . Curry spilt all over box .
Katarzyna Wlodarczyk . 2021-08-21
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Waiting times are unreal. Ordered twice and both times waited 3 PLUS HOURS to end up just collecting it ourselves. Phoned an hour after putting the order through and was told it had just left the shop, then phoned after another hour of waiting to be told the same lie again. Really wouldn't bother with the place.
Brooke Winters . 2021-08-07
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Absolutely gorgeous there sweet honey chill chicken is just amazing i have to say chefs kings always have the best Chinese food you really feel like ur in china each time i eat anything oh and i used to hate fried rice but after going here i love fried rice
Cayden Fortnite . 2021-01-13
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Delicious and super quick, would recommend munchies box also as amazing value for money
Sarah Lav . 2020-11-27
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Got beef and black bean tasteless beef was tough also got chicken curry which came with frozen chicken and when I say frozen I mean frozen the chicken had not thawed out this has to be the worse Chinese I've ever had everything went straight in the bin will never be back
Paul Maginess . 2020-11-07
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These are the half-burnt noodles that I was served here, won't be going back.
Faye . 2020-10-10
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Chef King were the curry burns your ring!
D K . 2020-10-08
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My food order wrong, got a snackbox was totally dry very little sauce would not order again
Nicola O' Hare . 2020-01-05
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Ordered take away and they never showed up
Darren Leahy . 2019-12-27
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messed my order up twice now, Wouldn’t recommend atall
Emma Kirker . 2019-03-24
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Was not great. Gravy is far too salty and the food just made me and my friends feel sick after.
Warren Jenkins . 2019-03-15
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Nice enough Chinese meals it's just the wait that let's it down
Stephen Walsh . 2019-01-25
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fantastic, tasty food. Highly recommended.
Mark mc auley . 2019-01-17
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Had to give this a 1 star to get on to site will never ever go back had to throw food out way way to salty for a beef curry half & half with at least 4day old prawn crackers only thing that was gd was the 2coke tins i got
Martin Davison . 2018-05-25
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First time getting out of here All spot on very nice food will be back 😊😊😊😊
Stephen Hall . 2018-04-19
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Best Chinese in the north good staff fast delivery and buy two meals get one free
Michael O'Callaghan . 2017-10-05
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I get out of here all the time and the food is lovely. They do half portions which is good as a full portion is to much. They also do good deals and snack boxes wich r cheap and r really filling
Wendy Atkinson . 2017-08-28
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Friend told me about this Chinese v particular about Chinese food was not disappointed lovely fresh food proper chicken grt value for money on their 3for 2 menu def order again👍
fiona briers . 2016-08-14
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Love it nice and spicey food and never a wrong order from them :)
Nathan Pollin . 2016-08-11
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Never arrived. Waited 2 hrs. Said arrived on the app but never did. Not answering phone
Audio at Studio 33 . 2016-07-31
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I would rather give no star at all. I got £4 charged for delivery and then on asking I was yelled back by an awful woman on phone, ranting about that it's just-eat's fault that they show only £2 and she also lied about she tried phoning us to inform that it's £4 and not just £2. Such unprofessional, taken for granted attitude, unkind and impolite staff at front desk receiving customer call. No more business to you from me or from any of my known I promise!
Sonali Mondol . 2016-07-06
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Have had delivery from chef king on several occassions to 67 merville grdn village. EVERY TIME from mking the call to delivery to quality of food to pure good manners of every delivery driver has resulted in AMAZING SERVICE. Just want to say i WILL NVER use any other delivery service. Thnk u chef king. Xx
Robert Watson . 2016-06-05
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Their chilli chicken is the best in town and their Singapore fried rice would feed 3 people! It's great that delivery is only £1.30. Unlike the Royal Thai all main meals come with a side and you can pick regular or large orders. I wouldn't go anywhere else.Plus the staff who take your orders are polite and always give you a total price once they take your order so you know what to expect when the delivery driver comes.
Kate E . 2014-10-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Just away from here, pulled up to order told to wait a minute. 10 mins later i was still waiting just to order with nothing but static from the order machine.
152 Opinions
This was my usual spot for a Chinese until today. First my food was late when I called guy on the phone said "it's just left" it took 15 minutes since the Chinese is 5 minutes away?? When it eventually came my duck pancakes had no sauce, so I called and the guy was cheeky to me and tried to palm me off. Then said are you sure you want it basically trying to get me to say no it's OK.
2 Opinions
20£+ for a jumbo hot dog meal and a chicken baguette. Meal didnt combo with any chips, hot dog was absolutely drenched in sauce, chicken was overcooked and after calling customer service, there was no attempt whatsoever to compensate. Will NOT be ordering again