Mcdonald's Restaurants in Newtownabbey

Left sitting in the parked order bay for over 15 minutes waiting on food, had to just leave without it as I had to get my son to school and was late for work. 8 quid for nothing.

Option for 4 sauces but can’t put them in the bag, morons

no syrup with our order yet again this is the third time we have ordered and not received any syrup

I only received mini mcflurrys no food I want a refund !!!

Food didn’t come. The driver marked it as delivered and I didn’t receive.

Food is cold yet again no sauce and missing burger y everytime i order the order never right and always cold

food freezing and kept changing delivery time

We ordered Meal twice this week and both times double cheeseburger missing and med fries instead of large - cannot get through on phone - disgusted 😡

Received half an order- No fries with any meals, sharebox missing and chocolate pie missing.

Give me the wrong food and when I went out to say told me it wasn’t his fault

Four items were missing tried calling the store but no answer

driver really friendly and helpful in letting me know my address leads drivers around a corner. really nice guy

was taken away we could get door open though it would have been left St door but taken awsy

It's McDonald's! What more can be said Cheap Hot Fast is all we expected, but couldn't even get Hot

The food and service were lovely the restaurant could have been a little warmer.

Only ordered the double McMuffin meal and two flat whites, they forgot the flat whites. Shocking service as always!

Waited over an hour for our delivery. Time kept changing and food arrived freezing! Very unhappy

2 and a half hours of waiting with no option to cancel

not the first time my order was short of contents mcdonalds abbeycentre need to get there act together before things get realy bad won't be ordering from abbeycebtre again

no dips no straws. milkshake on side so have empty not great again

Ordered my son food from mc Donald’s and the driver delivered the wrong food? And my husband asked had it been paid for as I was in the shower, and the driver then took payment for a second time as I had already paid online. This is not acceptable. The meal wasn’t even nearly what I’d ordered and now I’m down money twice??? I’m so angry and annoyed as this shouldn’t happen.

Order missing multiple items as usual. No dips, ordered a brownie??? Not here. Food is cold

Order missing all the food expect chips !! Shocking

food is getting worse suppose it be nice if you ever get it warm

No chips with either meal, no dips for nuggets, no toppings on burger when lettuce was the only thing requested not to be in it.

correct order, warm and great delivery

Completely wrong food sent. Ordered large plain Big Mac meal & coke, and 3 piece chicken select with Coke Zero. Was sent dressed cheeseburger & bottle of water and a 6 piece nugget meal with medium sprite. Not one single thing that I ordered.

Does what a maccy dees does, decent junk food. Good staff, impressed all round.

absolutely the worst delivery service out there food comes stone cold everytime and everytime u think they drink your drinks on the way up as I have never received a drink of them to date

I ordered this for 5-20, ot came at 5-45, the food was cold

No straws for milkshakes so how are you supposed to drink them without?!!! Also no dips at all!! Also paid for a large bbq dip and it wasn’t there either! Absolutely ridiculous and not hard to put things that’s on a docket into a bag!!!!!

Missing happy meal always something this service is terrible pay for stuff and don’t get it all and kids have to do without when order arrives!!!!

Good service and with hot food.

Twice recently I've ordered delivery through the app, twice my order has been wrong, the first time it was that the driver has lifted the wrong bags, no one checked and I had to go myself to ask for it changed to which I was told it wasn't their problem, my sprite was also water. Today I've ordered again hoping for better, nope, over an hour late, but my galaxy mcflurry was completely plain, chips where less than half full, cheese added to mcrispy wasn't even in the bun and absolutely everything was cold, af if it has been sitting out for half an hour and was missing cheese bits altogether

The time kept getting pushed back waited over an hour for food and it was freezing

food was cold when I got it, also wrong drink sent, not impressed

chips were cold and drink was spilled

was lovely and hot 🔥 and tasty

Disgusted that my order was stone cold and missing a chicken burger meal and all of the dips with a chicken select share box. Also the dips that I paid for. How McDonald’s keep getting away with this level of service is beyond me.

Cold. Horrible. Unlike this branch unfortunately.

The best I've had. speedy delivery, warm and burgers have proper onions!

ordered 4 dbl sausage egg mcmuffons only received 2?? Coffee and hash browns received OK.

Received 1 burger and 1 fry in bag on the double meal deal.

food was freezing, original order got cancelled 25 minutes after order placed. then second order delivery time kept getting longer and longer. could even eat the chicken it was stone cold and solid

Only got 4 nuggets and ordered 9

How hard is it to get an order right. So annoying when your looking forward to getting your food and it doesn't arrive!!!

Thanks for order it was delivered on time and driver was very polite.

Didn't send chips and did not bring to door, left outside without even a phone call. DISGRACE.

The food was cold and wasn’t given a smarties McFlurry I was. Given a Halloween one which I didn’t like

Amazing came perfect and warm and was fast

For once they actually remembered the dips, pity they completely ignored my instructions on the burger and covered it in everything I had specifically asked for them to leave off it lol. Not the first time either

no sauces I want a refund, paid for it

Perfect. Got full order and still warm when delivered. Ty :)

Again !!! We had all the drinks missing !

ice cream was meant to be smartie malteser one cane was melted and all up the bag

The delivery man got here nice and quick my fries were dry tho, that is on McDonald’s end not the delivery guy

they didn’t give me my brownie😢

As always there were items missing and quite a lot in this instamce

Rude staff and absolutely terrible service, won't be back.

Food arrived freezing and 2 dips that were ordered Amd paid for didn’t come

Drinks split every where, items missing no happy meal

they never remember dips, got an old coke delivered that was warm and flat

Item off food missing and this isn’t the first time it’s happened

Hash browns for the meal deal were missing

lovely and helpful delivery driver

I didn’t get my order it didn’t come but it says that it has been delivered

Half food wasn’t sent yet again

they never give any dips i order the dips separately thinking that thst was they will give me them but no every time they give me do dips

Every time I visit the drive thru, no matter how small my order is I am sent to a parking bay and have to wait for at least 10 minutes for someone to come out with it. During this 10 minutes, car after car after car pass through the drive thru with bags and bags of food being handed through the window. Also, there is usually something wrong with my order like items being missing or food not prepared correctly - bizarre.

Driver very pleasant and polite:)

Cold Food Again want refund please

Driver kept getting lost (I was watching on the map), not the drivers fault though as clearly the map says the whole road round to us is the avenue when it’s clearly not so the map needs updating! I will say though, not once did I get a call or message from the driver to ask where we were. I figured out I could message them and I did, four times, including my number again (it’s on the order already) to call me but I still heard nothing from him. The food was delivered cold.. Do better JE!

absolutely shocking this place is wer is the kids meal and all the drinks

Part of my order was missing & burger was a complete mess

You never get what you order! Every single time there are items missing, tonight I paid near £11 for a checken select box that includes 4 dips the dips were not delivered! Every single time there is something wrong with my order! How they still open beats me!!!

food was good but we didn't get all off what we ordered missing food

Being charged for dips that are never put in the bag. And it the food was cold

do not only is the items missing the DOUBLE cheese burgers are not double they are single!!!!!!!

The delivery driver was very nice and cheerful, the food was piping hot - fantastic

Forgot the ice creams and burger money back

order wasn't received not too please

no happy meal and food was freezing absolutely shocking can never get an order right

Food was freezing chips were like cardboard it took over an hour and I live 5 minutes away and the McFlurrys were melted absolutely shocking no dips and no spoons for the McFlurrys

Why is it that my food is always lukewarm warm and I have to put it in the micro which rates funny when it comes out of micro I spent just over £18 I only live less than a mile from the McDonald’s that I ordered from please can this be looked into . I really am in happy with this.

absolutely freezing and forgot half the order

Just away from here, pulled up to order told to wait a minute. 10 mins later i was still waiting just to order with nothing but static from the order machine.

Made to wait 2 hrs for it too be delivered.

freezing cold and missing items 1*

did not receive the dips with my order.

Again order missing items, it’s possible the worst McDonald’s in the country

Delivery was great but ordered two boxes of 20 chicken nuggets and only received one box and its not the first time it has happened

this was never delivered. please refund asap

was lovely tonight got a hit not a miss

Received 3 happy meals instead of 2 mcspicys I ordered

Food was freezing and chips where like mush

waited from before 7 till after 8 food was freezing and uneatable and food bag was already opened I want a refund

Food was brutal kids happy meal wasn’t there food was freezing I want my money back and was later by half an hour

Food was freezing you think the chips were lying in a fridge

Order the deal with two burgers received one

Every single bit of food was absolutely freezing. And there was parts of the order missing. Won’t be ordering again.