Mcdonald's Restaurants in Newtownabbey

Rude staff and absolutely terrible service, won't be back.

Every time I visit the drive thru, no matter how small my order is I am sent to a parking bay and have to wait for at least 10 minutes for someone to come out with it. During this 10 minutes, car after car after car pass through the drive thru with bags and bags of food being handed through the window. Also, there is usually something wrong with my order like items being missing or food not prepared correctly - bizarre.

You never get what you order! Every single time there are items missing, tonight I paid near £11 for a checken select box that includes 4 dips the dips were not delivered! Every single time there is something wrong with my order! How they still open beats me!!!

Just away from here, pulled up to order told to wait a minute. 10 mins later i was still waiting just to order with nothing but static from the order machine.

I would like to thank the delivery driver who was kind enough to inform me of the restaurant not packing drinks correctly which resulted in them spilling . I also ended up with the wrong food in the bag. Will not be ordering again.

Some one took a bite of my hash brown .

The worst McDonald’s in the world!!! Full of misbehaving kids running around, food takes forever to arrive and limited parking spaces. I definitely won’t be back!

Wrong order for the 2nd day in a row

Food was freezing and like cardboard, time changed twice so the estimated time when ordering was delayed by 1 hour

waiting for over a hour and got the wrong order...

Missing fries. This place can’t seem to get an order right.

Food was cold and one of the drinks was incorrect

No drink came again the drink tray came but no juice

When the order arrived everything was cold and solid

Got the wrong thing. Ordered double quarter pounder meal and a chicken mayo. Only got a single quarter pounder meal and no chicken mayo.

Forgot sauces. And both the burger and chips were cold

Food arrived freezing and did not provide dips as requested

No drinks, no brownie and no dips delivered. Nuggets were cold.

Took ages, cold and missing items as usual. Nightmare

Food was cold and food was missing

plz contact me as didnt receive the rite order and burgers wer cold by time they arrived

always missing items from this McDonald's. and my wrap didn't have bacon.

did not receive my order and it's saying it's been delivered

I didnt receive any fries in my order only 2 burgers and they wer cold

Food was cold also missing loads of my order no dips cheese bites missing no straw food was soggy when I had to re heat uneatable

bone in nuggets, all dips were missing and chips were cold

Missing items again and not being compensated

No chips or dips happens all the time here

Food was cold. Drinks were spilt and no dip.

Cold food again tastes bad Cold food not happy Want full refund thank you

The late delivery wasnt the main issue here. By the time the order arrived it was stone cold.

ridiculous! ordered a large big mac meal and 2 dips..simple basic order!! Only received the burger and drink, freezing cold burger at that! not a napkin, straw ..nothing only burger and drink. Joke!

Lukewarm, missing an item and the driver handed it to me without a word - not great

3 McFlurrys missing, no balsamic vinegar for salad and I asked for a plain double cheese burger not a dressed one which my child refused to eat and it got binned. £13-14 absolutely wasted which I expected to be refunded.

No dips with order and took ages for delivery but was in the time frame given, food wasn’t the warmest

bag was open so food was freezing

very very rude driver as I opened the door never said hello, but just shouted Code Code!! he then opened the bag for me to lift items out, turned on his heels before I could even get a thank you out. Very rude. Drivers are usually nice but this one.....horrible.

the most disgusting food arrived. cold n dry. food was none of what we had ordered. no drink etc. just to top it off the driver was one most ignorant people I've ever had deal with

McDonald’s forgot to pack the happy meal dips and straws I had a very unhappy child and then I had to drive to the restaurant to get a happy meal. So not very impressed.

got the wrong delivery but had to leave it as it was

Although food was fine, yet another delivery that arrived without dips. This seems to be a pretty consistent issue when ordering from here.

Never got my drink food is little cold and didn’t get sauce

Never got my mozzarella dippers in my order. Always something missing when u get a delievery

absolutely pathetic..food cold!! coke spilled . disgusted !!!

paid for 5 dips an never got them

3rd time ordering from them and 3rd time missing items...

Food was freezing and completely uneatable

Delivery driver was obnoxious. He refused to give me my order until i gave him a code. I didnt know what code he was talking about. When i went to take order he shouted CODE CODE. He had a very aggressive nature. 5 mins. Later i got food r

Use didn send out my fries 🍟 couple of times this has happened

Food was freezing, all juices had been spilt out all over the bag and had to thrown out. Disgraceful service

Absolute wrong. Only got drinks no food. What’s worse is they sent 2 cold coffees from a random breakfast meal that was made at 10:30am, bearing in mind my order was made at 2:30pm

I did not get all my things that I or ordered

1st order screen was not working correctly kept freezing had to go to a second screen. Then wouldn't accept payment so had to go to the till to pay. Then waited 15min for our order.

I ordered pancake and sausages with syrup. But I did not receive the syrup. Pancakes are not the same without a syrup. Not happy about my order.

McDonald abbeycentre are terrible! Always wrong ordered and wrong foods in bag staff can’t read correct foods! And burgers taste too much pepper

food cold and as per usual never sent dips for select meal always happens

The food was cold very much and there was no straws in with my order, he went To wrong sftedd and I had to call him to me

IM NOT HAPPY AT ALL I GOT THE WRONG ORDER

Every time McDonalds you leave something out of the order doesn’t how much brain power does it take to put nuggets in a bag

who sends out 20 nuggets with no dips? 🙄

Yet again McDonald you take my money but don’t give me my full order …. And delivered freezing cold. Where did the driver go to as the McDonald I ordered from is less than .5 miles away from my home

I was told it was delivered but I never received my food.

food arrived late. it was freezing. it was only a quarter pounder and a ham burger. and they still got it wrong. order cost £12 and was only refunded £6. joke of a place. never again

Food was lukewarm, disappointing

Ordered McNuggets and added 4 dips - did not recieved any. Also orderd wrap and did not recieved that as well

I waited over an hour after the delivery time kept changing. Then waited 15/20 for delivery and the food was freezing

No stars this order was false and faulty on website i didn't receive it no food i want my refund now right now yous have ruined my

Delivery driver very quick but half my order missing

Done and order half of it did not come then you ring and they answered tell you to hang on a min then they hang up on you never ordering from yous again cheers 👍

refund requested half of my order was missing the order was £51.00 the driver didn't ask for the delivery code shocking service again not the first time abysmal isn't the word half my oder missing .

my food came squished and in a way bigger bag then needed, all I ordered was a brownie. it was really squished but I obviously still ate it since I wasn't gonna waste it

Food was cold . Terrible service !!!!!!

Didn’t send our drinks burgers were covered in grease baps were soggy

Food was cold. Dips missing & food was late. Half a tub of mayo must have been poured onto the burger as bap was soaking.

No dips again even though we pay for each one and I order 3 each time … third delivery this has happened …

food was freezing cold and no dip delivered that i ordered

There was a missing Big Mac Meal ag

items missing, restaurant no help

Ordered delivery a few times and noticed the dips never get sent. Chips had no salt didn’t enjoy them and again all the dips missing for the 20 nuggets! So annoying.

The two cheese burger meals did not arrive and the food was freezing and just left at the front door

Horrible no chips in the bag for both meals

Worst burger and fries I ever had

Delivery driver was amazing and apologetic, explaining the situation and being amazing

Driver never showed up, had to go and collect myself. How about a refund for the service charge and tip?

I didn’t get my mcFlurry wasn’t to happy abt that and the chips were soggy

Very cold food and drinj was spilt

Terrible food cold and missing an item waited over an hour

Thank you its was nice this time and warm food

Didn’t deliver a sprite that was in the order

absolute disgrace off a place .. no drinks no donoughts no brownies I want my refund

driver didn’t even apologise for the long wait

Place is the worst McDonald's I've ever been too, I honestly believe it's a health risk how dirty it is, think I might have to email McDonald's directly about how bad it actually is.

Forgot my cheesy garlic bread dippers

if I could give zero stars I would food came cold juice was spilled aswell as the ice creams.

I order here all the time, and I don’t think I’ve ever got a dip a single time in my life

We didnt get everything we ordered and were missing a cheeseburger

waited over an hour and when the order came out it was cold.

The place is supposed to be a fast food restaurant but yet they have you waiting on your delivery for over an hour. Service is getting worse day by day in this restaurant.

Ordered raspberry ripple mcflurrys and was sent brownies. Delivery guy rang told me to come down to the carpark to collect my order. Food was freezing strawberry lemonade completely melted absolute disgrace of an order

delivery driver was good however the food was awful??? no burgers? only chicken nuggets i asked for 1 sweet and sour dip? and rest bbq just got all 4 bbq dips my lottle brothee only likes sweet and sour and never got it this is unnecessary