The best restaurants in Guildhall York Yorkshire and The Humber

This was my second visit to this food outlet. After a mediocre visit last year we thought it worth a second chance. It was not. The staff are slow and the prep area was messy and covered in the detritus of a days work. Nochance of any cleaning as they went along. One for the local food health and hygiene inspector i suspect . The food was barely warm and the meat tough as old boots. The seating area was filthy and the bins overflowed with waste. If this is Yorkshire hospitality then keep it. Save your money and time

I have been a student in York for a few months now and this is the only restaurant that gets me through the semester exams without having a panic attack!!Absolutely amazing staff and the food is always 10/10.Definitely a must try in york!

Coffee and cake OMG you will not be disappointed. Lovely fresh and homemade cakes. very attentive and lovely staff

¡Pedí a Mayfair una entrega a la que resultó ser absolutamente impactante! Después de más de una hora de retraso y la aplicación de entrega que decía que había sido entregada, mi compañero llamó por teléfono para preguntarle si le habían dicho que estaba fuera con el conductor. Al llegar a las dos horas, llamó por teléfono por segunda vez y le dijeron que aún estuviera con el conductor. ¡Después de más de dos horas y media decidí telefonearme muy frustrado porque habíamos pasado hambre! Dijeron que telefonearían al conductor, ¡después de haberles dicho esto, sabíamos que la comida estaría fría! Luego recibí una llamada telefónica del conductor de la entrega e ignoré mis instrucciones que le di cuando dije que tomara tu primera izquierda y la seguías, él repitió, así que tomé la primera a la derecha. Impactante de nuevo! ! Finalmente entregado y sí hacía frío! ¡Y el conductor casi golpea los escalones de la valla! Mas de 2 . 5 horas de retraso, 3 llamadas telefónicas, mala comida, mal servicio, así que llamé para pedir un reembolso y me dijeron que nos enviarían un mensaje de texto con un monto de crédito para usar la próxima vez, ya que no pueden volver a hacerlo a través de la aplicación. 1 semana después, lo has adivinado, ¡no hay texto! ! ¡Puedo decir con seguridad que no volveré a ordenar y que se lo haré saber a la gente! !

Excellent place by the river too eat staff friendly professional old school customer service really brilliant meal best in York

We have been to this restaurant a few times now and it's always really nice. Staff are sooo friendly and it has nice relaxed feel about it. Food is excellent and service excellent.

If you value your life do not buy food from this restaurant.

I vist a show but staff taking very rude and disrespectful

this has to be the worst starbucks ive been in, sadly the beautiful building is not maintained or cleaned regularly... the chair legs covered with stains and dirty the floor looked unmaintained and sadly didnt look like anyone had tried to sweep it.... the toilets where Horrific, red black floor looked like it hadnt seen a mop in the hallway the wooden wainscoat the top was thick black and hadnt seen a cloth in months,,, the lady who was also using them neither wanted to but we didnt know where else was near... upon coming out the door was ajar to where the staff who all seemed nice it was full of customers... was messy and dirty so we left..

I was shocked to see this place had such bad reviews! We popped in while they where closing (my bad, didn't look at the times) and we where about to leave when the woman cleaning the counter said it was ok, took my order and made it with great care from scratch, even apologised for not giving me the usual sealed lid (machine had been turned off) all around great experience I'll definitely come by again the next time I'm visiting York.

Walked into store to be told it was closing!!! It was 11:30am. How is this possible? Came back at 12 noon only to find the closed sign in place and no sign of any employees within to accompany the full platter of donuts that were sitting there unsold. This is the third time I’ve been here during open hours to find the cafe closed. Management need to visit and check this. Poor form Krispy Cream

JRA Family Restaurant Limited. I believe the software of the service ordering terminal has and is overcharging Gives unclear Tax invoices. And the general public should be aware Franchisee of McDonalds Restaurants Limited St Nicholas Avenue, York YO19 4TA McArthurGlen PLEASE DO NOT CHARGE PEOPLE MORE FOR THE ITEMS YOU SUPPLY THEM THAN THE PRICE CLEARLY ADVERTISED. My expectation when ordering my food is to have clarity transparency and does Not lead to me being charged more than the items that are clearly advertised It can be confusing if the receipt does not reflect the price advertised at the restaurant. Expecting people to have to solve the quiz purporting to be the Tax invoice.. Im sorry if I find logic and maths simple as they are not a matter of personal opinion. The answers are accurate or inaccurate. My two food items were to me overcharged in the region of 30% My wife’s meal I am not contesting, even though on the same invoice, only my own appears incorrect. Finding Mathematics easy that is what I chose for my degree. Following University as I was going into management and for my management qualification earned I also studied the law. 55 years ago it appeared fairly straight forward but the were loop holes and when computers came in to retail it needed strengthening with the Consumer Right Act laws and updates later. It distresses me that so often computers are used to replace people despite any benefits they have. After fifty years creating and managing computer systems I am sure it is not often the computer at fault but the software they use. The tills will be linked with the same software as the Computer service terminal will replicate errors on both devices making the restaurant manager little chance of seeing the truth. Emma the manager explained as best she could and was sympathetic to my situation and rightly tried to support her employers as she is paid to do, her explanation of the Tax invoice was excellent , but was not logical to explain why the service terminal advertised a lower price than was charged. I have photographic evidence. Emma asked me to speak with her manager to explain the receipt, not the fact that advertised and charged were different. Forgive me for saying but Emma in my opinion was far ahead the better customer facing person than her manager.. So if you eat their ensure you are charged what is advertised, The Consumer Rights act is now getting very much against what is advertised on On line systems which have errors.