GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
1.0

Based on 3 opinions finded in 1 websites

site_photo3

Nº 1085 in 1137 in York

Score
OpinionsNoteGoogle31.0

comment_iconOpinions

JRA Family Restaurant Limited. I believe the software of the service ordering terminal has and is overcharging Gives unclear Tax invoices. And the general public should be aware Franchisee of McDonalds Restaurants Limited St Nicholas Avenue, York YO19 4TA McArthurGlen PLEASE DO NOT CHARGE PEOPLE MORE FOR THE ITEMS YOU SUPPLY THEM THAN THE PRICE CLEARLY ADVERTISED. My expectation when ordering my food is to have clarity transparency and does Not lead to me being charged more than the items that are clearly advertised It can be confusing if the receipt does not reflect the price advertised at the restaurant. Expecting people to have to solve the quiz purporting to be the Tax invoice.. Im sorry if I find logic and maths simple as they are not a matter of personal opinion. The answers are accurate or inaccurate. My two food items were to me overcharged in the region of 30% My wife’s meal I am not contesting, even though on the same invoice, only my own appears incorrect. Finding Mathematics easy that is what I chose for my degree. Following University as I was going into management and for my management qualification earned I also studied the law. 55 years ago it appeared fairly straight forward but the were loop holes and when computers came in to retail it needed strengthening with the Consumer Right Act laws and updates later. It distresses me that so often computers are used to replace people despite any benefits they have. After fifty years creating and managing computer systems I am sure it is not often the computer at fault but the software they use. The tills will be linked with the same software as the Computer service terminal will replicate errors on both devices making the restaurant manager little chance of seeing the truth. Emma the manager explained as best she could and was sympathetic to my situation and rightly tried to support her employers as she is paid to do, her explanation of the Tax invoice was excellent , but was not logical to explain why the service terminal advertised a lower price than was charged. I have photographic evidence. Emma asked me to speak with her manager to explain the receipt, not the fact that advertised and charged were different. Forgive me for saying but Emma in my opinion was far ahead the better customer facing person than her manager.. So if you eat their ensure you are charged what is advertised, The Consumer Rights act is now getting very much against what is advertised on On line systems which have errors.

site_logo

Malcolm Palmer . 2024-01-23

MORE AT Google

I've seen cleaner toilets in the slums!!! Absolutely stinks. Maybe should try using some of that 100k Litres of water to clean it

site_logo

Anthony Richardson . 2023-12-18

MORE AT Google

Been twice to Northallerton McDonald's both times orders missing portions of fries

site_logo

neil ridge . 2023-11-16

MORE AT Google

Similary restaurants in Yorkshire and The Humber

restaurant_img
1.0

0 Opinions

location-icon13 Lendal, York YO1 8AQ England
French
outdoor_seating_244866takeaway_244866delivery_244866

restaurant_img
2.0

153 Opinions

location-icon193 Burton Stone Lane
Pizza & Pasta
outdoor_seating_228033takeaway_228033delivery_228033

Pizza time no longer trades shop as been sold now it’s called Elo’s pizzas and it now as5 star rating do not place any orders from pizza Tim or hungry house they will take money but you won’t get any food

restaurant_img
2.1

192 Opinions

location-icon54 York Road, York YO24 4LZ England
outdoor_seating_249403takeaway_249403delivery_249403

I had a deeply disappointing experience at Papa John’s in Acomb York around 3:00 AM. The staff were incredibly slow, rude, and displayed behavior that came across as racist. What made the experience even more uncomfortable was that they were playing extremely loud music—specifically Indian music—which felt unprofessional and inappropriate for the setting and time of night. I expect better conduct and service from an international food chain. This location needs serious management review and staff training

restaurant_img
2.1

40 Opinions

location-icon1A Church Street, Copmanthorpe, York YO23 3SE England
American
outdoor_seating_267322takeaway_267322delivery_267322

Oh dear really poor. The food was terrible. Spent £25 and the quality was awful. Ordered cheese and tomato garlic bread, no garlic and hardly any cheese or tomato. The chicken kebabs were processed chicken and small cubes. Salad was off. Food was cold. This place must of changed hands. wont use again.

restaurant_img
2.1

12 Opinions

location-icon
outdoor_seating_194969takeaway_194969delivery_194969

Lovely place and amazing food could not fault it service and staff excellent. Highly recommend 👌