Based on 12 opinions finded in 2 websites
Opinions
Decent service but terrible food. Didnt think mushroom pizza and lasagna could be done wrong but they used raw tomato purre on both and forgot the white sauce and pasta in the lasagna! Breakfast was ok but not special dinner not with it go to Toto’s Italian round the corner
Niall McPherson . 2024-09-22
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We came for afternoon tea today to your lovely bar/restaurant and we would just like to say a huge thank you for a wonderful time, the afternoon tea was superb and the staff were so lovely, very attentive and couldn't do enough for us. We had a fabulous time and are looking forward to visiting you again.
Tony . 2024-07-31
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Bad experience food is insipid, more than 1 hour to get the food to the table when the restaurant was almost empty. Only the manager seam to care, waiters are rude! Suggestion rune away from this place!
Claudia Escobar . 2024-07-04
MORE AT Google
Lovely chilled bar within the Novotel. Great for pre drinks or late nightcap. Friendly staff, great service
Jo-anne Brown . 2024-06-08
MORE AT Google
The toughest most leathery calamari I think I have ever encountered. The pizza had too much cheese and not enough of the other toppings. Overall poor food quality for the price.
Matthew Seale . 2024-05-20
MORE AT Google
Just like JD weatherspoons but smaller portions and twice the price. Our waiter Karl was very attentive and professional tho. Don't eat here if you want to be disappointed.
Stuart Simpson . 2024-02-25
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Karl and salvi were super attentive and so welcoming when we arrived!
Kayleigh Steele . 2023-08-22
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Thank you so much for a lovely dinner. Food is great and the service is friendly and helpful. I can recommend Lasagna and tomato basil soup.
Dmitry Chupris . 2023-08-10
MORE AT Google
I went for an afternoon tea yesterday with a friend to the Gourmet Bar inside Novotel York. 1. Good things: The restaurant is decent, it was warm, spacious, quiet (no loud music and noisey people) and the seats were soft and comfortable, the atmosphere was peaceful, (which is extremely rare to get this at all in the UK). 2. The lady that served us was lovely and the staff in general were helpful Bad things: 1. We went there for afternoon tea valued at £24 for two , the savory and sweets snacks were skimpy, tiny, skinny and extra small. It consists of four dry, tiny, skinny sandwiches, two extra small scones, and a few extra small miniatures cakes. All of this together wouldn't even be enough for one person. 2. It was the worst afternoon tea I had in my life. The photo on the voucher did not meet what I got. Recommendations: If I was the manager, I would realize that most if not many people go for afternoon tea for special occasions they want a time to make memories and not leave hungry and embarrassed after paying £24, we left hungry, I was disappointed and felt embarrassed. How does it go wrong, it is low cost to prepare for kitchens and it doesn't involve much skill and knowledge in making half decent sweet and savory snacks and a good way of getting customers in...
Shalom B . 2022-10-28
MORE AT Google
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38 Opinions
Oh dear really poor. The food was terrible. Spent £25 and the quality was awful. Ordered cheese and tomato garlic bread, no garlic and hardly any cheese or tomato. The chicken kebabs were processed chicken and small cubes. Salad was off. Food was cold. This place must of changed hands. wont use again.
153 Opinions
Ordered my food, it was running late so I called them to ask where it is, they said it's on the way so I go and wait outside. 10 minutes after it should've arrived I call the restaurant and ask where it is and they immediately reply "Your food has been stolen by the Uber driver." (I ordered on Just Eat) I asked them when they felt like notifying me my food was stolen and their reply was for me to go and complain on the delivery app I used. (ignoring my question) Absolutely zero attempt to rectify the situation, or even notify me my food was "stolen" which I find highly unlikely as it was already late before it even left their restaurant.
153 Opinions
2 is being generous food was cold ordered two chicken kebhab wasn’t a kebhab cut tiny up pieces of what tasted like boiled chicken was awful like something out of a frozen bag that you add to water
94 Opinions
This must be the most disgusting food I ever had delivered ,soggy chips ,soggy fish ,terribly oily taste on everything just disgusting if I could have given zero I would have ,terrible . Gravy my fork stood up in just disgusting It’s needs a zero Caveat emptor Buyer beware Wow how awful
86 Opinions
Often come here with my family as it's right on my door step. But I do wonder why I bother. Often we have to wait 20 plus minutes for food with it usually wrong or something missing. Never have milkshakes/ice cream either!! Today the food was fine and came relatively quick for a change. On leaving though i was appalled on how disgusting it was outside! Every litter bin was full to bursting and over flowing with litter. There were milkshakes splattered all on the outside tables and on floor with more litter just left. What a filthy dump. Wish I'd of taken some photos. One of the worst macdonalds in the area along with the one in York city centre.