
Nº 1086 in 1137 in York
Nº 7 of 7 Other international cuisines in York
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5031 Opinions
We booked this using a voucher, which was a gift from family. Very nice afternoon tea with Fizz. We handed over the voucher to the waiter at the end of our tea, only to find that we have to pay a service charge, which the voucher does not cover. We were told that it was discretionary but did not get that feeling from the waiter, who was waving the card machine for us to pay the charge. We paid, but it really spoilt the experience, which up until then we had enjoy. I feel that if a voucher is given as a gift there should be no extra charge. If a service charge is expected then it should be included in the cost of the voucher when purchased.
10973 Opinions