
Nº 1086 in 1137 in York
Nº 7 of 7 Other international cuisines in York
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5010 Opinions
Very helpful staff Amazing food. Will definitely be coming back.
1887 Opinions
10829 Opinions
My wife and I booked a table for dinner last Thursday. We needn't have bothered as the place is quite big and there were very few other diners. The sparseness of other people throughout the whole evening made the atmosphere feel quite dead despite the upbeat piped reggae music. We were greeted by a pleasant young chap who seated us at a table near the kitchen and shortly afterwards we were given menus by a young lady who told us that cocktails were two for one at the moment. Shortly after that another waitress came over to take our drinks order, who wasn't nearly as pleasant, and who told us that cocktails were definitely not two for one! When we stated that we had just been offered two for one cocktails she remained equally as unpleasant and adamantly refused to listen. No reasonableness at all, even if she was right and the other waitress was wrong you'd at least expect an apology for being misinformed or even an offer to honour the initial advice given. My wife and I were quite taken back by her brusque nature so didn't argue the toss, but it put a dampener on the whole evening. Food was pretty good despite the rude and slow service and the selection of hot sauces is rather wonderful at Turtle Bay. The music gets a bit wearing after a while, though, and the fact that there were so few other diners in such a large restaurant just made the atmosphere feel forced and clinical. There was just no warmth or spirit in the place at all, given that and the run in with Miss Ain't No Two For One, I couldn't wait to leave!