The Ivy St Helen's Square in York

Sat outside for drinks only when it was a bit warmer. Service very slow but drinks good when they arrived. Was nice sitting outside listening to buskers.

As Four ladies we welcomed in and was directed to our table, drinks ordered, the Christmas cocktail definatly a hit with us . Service was amazing 👏 the Food was awesome Fish and chips , chicken milanese, and the Duck Randang 😋 definitely no starter was needed , all waited on by a very professional waiter "Johnathon" did a great job , finished of with a bottle of prosecco, 🍾🍸 so thank you for giving us a good start for our winter festivities 😀 🎄🎉

Service was very poor and was ignored quite honestly. The main course was delicious but we decided not to spend anymore money with them... no plans to visit anytime soon.

Lovely afternoon tea at The Ivy York

Good food bit expensive paying for experience and name

This restaurant is well patronised and the interior is nicely appointed. The service is good, even though there was a sense of arrogance from the suited waiters. The food is good but not great and the bill was excessive for what was served. I also disagree with the self imposed tip, which should be at the discretion of the customer and not the establishment. Other than that would we go back ? Probably.

Good food, nice wine, friendly service, good atmosphere, in spite of a few groups in our vicinity being rather loud, sound levels increasing with the number of glasses of wine ;)

Beautiful setting however the food did not match. We weren’t offered the set menu or Sunday menu even though I knew these existed so had to request these. I ordered a Rose wine, my mistake I thought as I hadn’t requested a specific wine that I would get the standard house at £7.50. Not the case, which I found out at the end I was given a £12.50 tiny glass of wine. We ordered from the £30 set menu however sides or sauces were extra, steak was extra, and certain desserts were extra. The food was okay but had much better from cheaper restaurants. We won’t be back.

A sumptuous evening, superb service and a wonderful birthday outing to remember. We enjoyed the autumn set menu with a complimentary glass of sparkling wine.

First time yesterday to celebrate mums 84th birthday a treat from me and my daughter it was really disappointing. Ordered Sunday roast the meat (beef) was very tough and tasteless not sure a steak knife would have helped! The roast potatoes were dry and had that stale taste and the green beans were far too chewy it was served with a single small gravy boat to share. The presentation wasnt particularly good either. On a positive my daughter ordered chicken that was better presented but nothing special. The starters were ok however I’ve had a lot better for a lot less money. The atmosphere is nice and colourful but overall the experience did not meet my humble expectations. Wish we had stuck with the original plan afternoon tea at Betty’s!

The food was so underwhelming which was disappointing. I’ve had mixed experiences at Ivy restaurants and I think the food was the worst here. Such a shame. I ordered the sea bass with mash. On arrival it appeared to be a sea bass fillet with a lot of sauce and that was it. I lifted the fish to a portion of potato no bigger than a match box! The host was lovely throughout our visit and did recognise the portion was not right. She then arranged for some more potato. It was just really bland and no veg or any substance to it. Was lovely company and as mentioned our host was good.

We had dinner at the Ivy last night and was looking forward to enjoying a really nice meal together on our weekend away. Unfortunately, the filet steak tasted absolutely disgusting, it was like we had been served out of date meat. Worryingly, when I asked the manager what date was on the meat, she was unable to tell me and could only say that the meat comes in fresh everyday (I find it hard to believe that there is never leftovers?!) Granted, the meal was taken off our bill, but we still spent near enough £80 on one meal (lobster linguine, which was actually very nice) and a couple of olives, bread, a glass of wine and a coke. Miller & Carter is just over the road and so we'd definitely recommend for people to go there instead.

I had the most fantastic experience at The Ivy in York today with two friends. We were celebrating some wonderful news—one of my friends shared that she’s pregnant! The food was incredible, and the service was beyond attentive. From start to finish, everything was smooth, welcoming, and seamless. What really made our visit special was our waiter. He overheard our excitement and, when my friend briefly stepped away, he quietly asked if there was anything they could do to make it extra memorable. Shortly after, they surprised us with a beautiful cake on the house, with “Congratulations” written on it. It was such a thoughtful touch and truly took our experience to another level. Throughout the meal, the staff was attentive. We never had to ask for anything; they were always one step ahead. I can’t praise the team on shift today enough for their warm hospitality and attention to detail. Thank you, Ivy York, for making our celebration unforgettable!

We had booked a number of weeks before for a 60th Birthday treat for me & my family..On arrival Lovely entrance lovely reception told them we had booked a table to be told the table wasn't ready was told to wait at the bar ,so we thought it would be just for a few minutes...Wrong !!! 20 mins later we were guided to the table we had booked weeks in advance .. However the food was delicious & the waiter we had was Great.. We had a fantastic family meal. The one thing we did find was people sat at the bar eating a meal whilst we were trying to get drinks which we gave up on as we felt uncomfortable reaching over someone that was eating...

Another delicious meal, as always, at the Ivy ( York). Impeccable service from Jamal who made sure my birthday was extra special ❤️

Had a meal there on Friday 8th November 2024 for our wedding anniversary, The food was superb and the service by Lauren was outstanding, 5 stars all-round

We would just like to leave a review for The Ivy and our server Lauren. Nothing was too much trouble, never waited too long for each course, it gave you a chance to savour each course and discuss what you had just ate. Our portions were bigger then we thought because we went for the dinner time 3 courses. We did choose different desserts from the 3 courses menu. Delicious. Then because it was our wedding anniversary they bought out an extra dessert with an anniversary chocolate plaque on it. We were stuffed but we made room! Loved it here and had a lovely time. Lauren was very attentive and welcoming to us. They all worked as a team which was lovely to see. Plus they have a stunning decor in there and the bathroom in the ladies is beautiful. Would definitely return. 💖

Disappointing all round really, where do I start! I took 4 elderly ladies out for tea, one with early onset dementia. I left them at the table for 2 minutes to nip up to the toilet and as I came back they all had water, and yes you know what I’m going to say, same as the early low scored review, it was £5 a bottle. They told me the waitress had asked them and I said it will probably be £5 a bottle, the other tables around us had tap water!! Anyway you know the rest, 4 pensioners could not understand £5 for water, so they didn’t order another drink!!! Secondly the menu, I’m 50 and could not see it, let alone an older lady, I asked for larger print, they said I know it’s stupid but that’s it! It was tiny writing! (1917 menu). Hence none of us saw the extras which should have been ordered with the mains, the waitress did tell us she would recommend peas or broccoli but there was about 10 sides, as I blew it up on my phone in the end when we got the bill to look! So we said yes peas, then as she’s took our empty plates I said we better have both there is 5 of us, she said that was fine, when our meals came basically we had eaten half of it before the broccoli made an appearance and then it was far more than al dente!! You couldn’t put your fork through it. At the time we paid, £15 service charge on top which we always tip but I think it’s steep to say the least. Pensioners can’t get their heads around service charges and charges for water so £25 I paid extra! And told them not to worry. I then passed the waitress our tickets for the cloakroom, she said you had to give them to the woman at the door. So there was 4 pensioners aged 80,79, and 2 x78 stood at the door along with another table waiting, utterly ridiculous and chaotic, people trying to get in and out of the small space, I did make a comment about it being silly. Anyway in conclusion, I used to like coming here, but it’s looking tired and they need to up their game for the prices they charge, also get bigger print menus, it’s 2024 for goodness sake. I for one won’t be recommending it like I used to.

Not as good as the one in Leeds

Waited a hour for meals to come out ,had to ask waitress.service charge added for what ?service.Food was good but the wait was too long and unacceptable

The food was delicious . The service and reception team were excellent.

Excellent food and service well recommended but a good idea to book

Very nice, clean, plenty choices. 👍 pleasant staff too 💜

Excellent food and service very police and welcoming, lovely vibe in here highly recommended

Delicious food, good drinks selection, nice setting and helpful staff

The pastry was absolutely stand out, whoever makes that is very talented. I've been to a few Ivy restaurants and this was by far the best

The scallops were delicious, and the chicken milanese was amazing! Would recommend those! Very relaxed atmosphere, but we were by the door, so there was a bit of a draft. Overall, it was very nice.

There was an Indian waitress who was very rude and ignoring me！

I have been to this restaurant many times but they have a waiter I suspect she is a racist and she always ignores my requests to get service and the manager of the restaurant does not give me a good explanation and I don't think I will come again.

I cannot fault The Ivy (York) in any way. It is not my usual style of venue, but me and my partner decided to try it given their 'Taste of Autumn' menu - it was exquisite. Not a single item of food was anything less than delicious; every course was delectable and we were even given a complimentary choux bun with chocolate coated strawberries as it was our anniversary. The service was exceptional, food was amazing, lovely atmosphere and decor - if you can afford the A La Carte, or manage to try one of their 'Taste of' style set menus, definitely take that chance!

On my visit to York i was recommended to try the Ivy, so I did and let's just say I was not disappointed. Great atmosphere, food was absolutely fantastic. Staff were very attentive, great overall experience.

Great welcome, all staff very good, we both had starter of peanut coated chicken skewers, very nice. Wife had vegetable curry n rice which was lovely, I had shepherd's pie with greens n red wine gravy which was good.

A stunning restaurant. Good service. Tasty food. The £19.17 menu is great value. The salmon starter was well seasoned, the chicken with spinach was cooked well. First visit, I'll definitely go again.

Went for an evening meal here with friends. I had the chicken skewers for starter and the burger for main. My wife had the chicken main. Food was lovely but overpriced. I thought the service was slow. I mean it was a Saturday night and it was busy but we only had 2 courses and 1 round of drinks but it took over 2 hours. Service charge seems steep especially when the service wasn't great and the food was already expensive. I had a lovely evening but I wouldn't rush to go back.

From the moment we entered the Ivy, the atmosphere was divine. The staff were excellent and the food was amazing.

This morning me and my family tried to visit this establishment for breakfast. We where met at the door by a young gentleman who was about to show us to our table. Moments later a women in her 60s possibly the manager looked me up and down and said they have no tables, I counted at least twenty free tables. I was wearing a green jacket and black relaxed trousers, clearly the clothing I was wearing did not meet the required standard. I would like to inform the manager I am a registered paramedic and my company are also registered health care professionals. Your attitude is appalling

Always a favourite for us. Everything is perfect from entry to exit

Food was lovely service was a little slow, it was very busy though

The place is nice, pleasant and comfortable, the food 🥘 is good, its menu is simple and concrete, there is nothing spectacular. Yes, the dessert 🍧 is cool 😍. The prices are ad hoc to the country. Personally, I consumed: Rib eye 🥩, mimosa 🥂 and beer and dessert for what I paid, around $90 euros with everything and tip. The services are attentive and precise, the staff in general was friendly. It is a very nice place and if you visit York it is a must stop. P.S. In York, there is a minority of Latino visitors or locals so people are a little cold, I guess it's that natural resistance of seeing someone different.

Dropped in to the Ivy for a drink. Very palatial surroundings and a lovely relaxed atmosphere. We were made very welcome by the Team. Plenty to choose from the menu, we would of eaten but we did not have the time unfortunately. Next time we are in York we are definitely making time to visit the Ivy and dining there.

Delicious dinner, beautiful setting and lovely service

Tje best breakfast I've had in York!

My birthday weekend but we couldn’t book due to other commitments! The staff were so kind accommodating us and my disability assistance dog with no fuss and every kindness. The service was fantastic and the food on point. In other Ivy restaurants we have felt rushed…not here. Thank you for a lovely dining experience we will be back.

Celebration for our Diamond Wedding Anniversary a Present from our Son & Daughter in law.Beautful food extremely welcoming they even gave us a cake at the end which was a surprise how lovely was that.The staff are so lovely a credit to you all a delightful place and York is a Beautiful place thankyou for a memorable stay x

Love their cream tea, much better than Betty's and no queues 😍

Lovely meal beautiful dinning we had a lovely time

For the price of the small steak, I'd have expected some veg to be included!

Popped in for Cream Tea and we were not disappointed. Great service and delicious scones!

We booked a table very last minute and had the best of lunches. The atmosphere is great and the food was fantastic. We had a lovely bottle of wine which went down well. All staff were attentive and charming which made us feel special.

Overpriced pub food is the tl;Dr Steak was less than an inch thick, asked for med-rare, turned up well done. Sauce was fridge cold when served, asked for a replacement, replacement arrived (bernaise) had clearly been microwaved, so jug of scrambled egg was served. In fairness to the front of house staff, they were brilliant and refunded the steak and sauce however....charging the prices they do, I expect better and front of house can't justify the price Be better chefs

Stunning restaurant with gorgeous decor. We enjoyed beautifully cooked sea bream in a delicious sauce, followed by decadent deserts. Would thoroughly recommend.

Birthday meal tonight,From start to finish,Amazing work,Service was Fantastic,Food was class,Made a old 54 year old very happy,Definitely No 1 on my list to come back in 25,Keep up what you’re doing ❤️

Lovely environment, staff were great

Lovely breakfast served here. Ended up going back the following day again.

Really good meal, lots of vegetarian option and greatly welcomed experience

Lovely all round experience. Will return.

Really great night out. Staff were brilliant even through we were the last to leave. Food was brilliant, never sure with chain place if they'll be as good as the original but it's getting up there with the OG Ivy on West Street, although building doesn't quite have the history. Still well worth a visit if you want to celebrate by having a great meal with good staff looking after you. : )

We weee served at the bar by max he was beyond amazing he really knows his drinks

Excellent food, service and atmosphere

A top class venue ideal for any time of the day meals and particularly afternoon teas.

Disappointing. Very friendly service, however our main course took an hour to be served, and the restaurant was just half full. Plenty of personnel around, but no efficiency. Bar people were doing the bar inventory on Sunday evening, which was pretty loud. Burger very disappointing, totally dry and overdone, additional cheese not visible. Prices too high for the quality. Service charge over 10% added automatically.

Lovely breakfast at The Ivy. I’ve visited other branches of The Ivy for lunch/dinner but never breakfast and I would highly recommend. I got the breakfast special menu which was a smoothie, croissant and pan au chocolat and a veggie breakfast and that seemed really good value for money. Food was really nice and service was great too.

Overall it's Okay but way over rated. The service is terrible (good luck getting second drink or your check). The Sheppards Pie was decent, but the Calamari was excellent. Our table enjoyed their meals overall but nothing to write home about.

Treated to lunch for my birthday by my wife this Tuesday. The food we both had was excellent, my wife particularly enjoyed the calamari with my main Shepherd's pie being my favourite. The staff were friendly and attentive. I would strongly recommend visiting.

Love love love the Ivy at any one of their locations 🥰💐

Service and food was excellent. I am a vegetarian I was handed a separate menu full of great choices it was hard to pick. Will definitely be back.

We were looking for somewhere to eat early evening, close to the Minster with wheelchair access for my cousin as we were attending a concert. I called in The Ivy on the off-chance and was immediately impressed by the warmth and professionalism of the staff. They made a reservation for later that afternoon, kept a suitable table and even, without fuss, placed a wheelchair ramp to further assist access before we arrived. Felt very welcoming. We ate some beautifully presented and delicious food from the early evening menu. Lovely ambience, feels special but not stuffy. Recommend and hope to return.

Fabulous meal ,realy enjoyed it

The design and vibe of the place are botanical, clean, and sharp yet inviting. I ordered from the set menu, which included a green juice, Ivy breakfast, and pastries. Upon being seated, I was promptly offered water, tea, and coffee. The green juice was a refreshing, light, and healthy blend with subtle notes of cucumber and lemon. My Ivy breakfast featured three crispy and delicious hashbrowns, two slices of smoked streaky bacon that were full of flavor without being overly salty, a perfectly cooked tomato, soft and fluffy scrambled eggs with buttery notes, and a delightful little pot of beans served at the perfect temperature. While I was enjoying my breakfast, the pastries arrived—a warm, light, and flaky pain au chocolat and croissant, paired with strawberry jam that leaned on the sweeter side but was still a nice addition. To finish, I had a flat white with a rich, full-bodied flavor that was neither too bitter nor burnt. Overall, it was a great experience. The staff were professional and welcoming, adding to the pleasant atmosphere.

Stopped by for breakfast as part of our honeymoon. The food was delightful and our server, Eleanor, was very professional and approachable, and even brought us a small dessert at the end to say congratulations. Lovely atmosphere too!

The service was good. Because of allergies my food wasn't very good but I was told to let them know in advance so they can prepare something for me. Nothing to say about the atmosphere

On a short break with friends, so decided to treat ourselves to Champagne afternoon tea. Arrived a little early, but we were shown straight to our table, where we ordered some cocktails. Very courteous, friendly staff, all well dressed. Afternoon tea arrived, quite impressive, there was white whispy (smoke) coming from the top of the teastand, I believe it was dry ice, a great effect. The savoury sandwiches were delicious, smoked salmon and cream cheese, chicken and truffle mayonnaise brioche roll and pickled cucumber and basil double decker. Warm scones with strawberry jam and cream. The sweets, floral garden chocolate pot, served in a small flower pot, nice touch, apricot jam doughnuts, raspberry choux puff and a lemon and poppy seed cake, all extremely tasty. Beautiful building, lovely decor.

What an excellent restaurant. Went for birthday lunch and they did not let us down. Reasonable prices, maybe ask for tap water but apart from that everything was spot on.

Absolutely fantastic, will definitely go again, superb

Meh welcome, v enthusiastic waitress but very brusque order taking and general tired air to some of the senior team.Had to sk for cutlery for starters. Food pretty good. Mix up with bill at end. Quickly fixed but a pattern of problems. Didn't spoil the anniversary dinner but didn't enhance it.

Felt a bit underwhelmed with our experience yet again, sadly. Restaurant is lovely but the food was just OK & prices are high for what u get. Steak at £30 + had nothing else served with it, although it was well cooked. Shepards pie, tasty but portion was very small, again nothing served with it. Chicken milanese was quite bland, sauce was a bit overpowering for me. The addition of a fried egg was a bit strange... yet again no sides with this dish either. Had to order thick cut chips x3 @ £5.50 a pop!! When we booked advised that if bill was over £100 (it was over £150) there would be a £20 discount applied... it wasn't & had to ask for it. Shouldn't be the case in a restaurant of this standing.

Always a fave restaurant to visit when in York. We like to go here for brunch when staying in York for the weekend. It never disappoints. Good always good, service always good and what a lovely birthday treat I received.

Booked in for full English breakfast must say it was excellent top class service and food. Will definitely be a return customer and can recommend you to pay a visit

We visited without a reservation, and since there were no indoor seats available, we sat outdoors. Luckily, the weather was nice, and we enjoyed our food.

Had a fantastic evening here tonight. Our server was lovely and friendly and even served us desserts even though it was quite late. Will definitely be returning when back in York

Really nice and welcoming place. The food is good, they serve typical English breakfast and lunch dishes

Great food and great service. I also liked the different food on offer and the atmosphere was great too

Great food in a beautiful venue

Our first visit just fabulous 10/10

My husband and I loved our meals but the deserts especially were out of this world ! Best trifle I have ever tasted ! Lovely service also 👌 👏

The other Korean place takes cash only so has to find a place for lunch and first time at The Ivy. No wonder it has such a long history since everything is great.

Took a seat outside and had to flag down a waitress after 10 minutes to get a drinks menu. She said ‘she’d be back’ but then sat and took orders from other customers while completely ignoring us. It was clear we weren’t going to get any service at all and after 30 minutes decided to leave. Avoid at all costs

Food was good - let down by disappointingly poor service. Good bits - food was delicious - restaurant was clean and vibrant. It was busy - but I'd generally take that to be a good thing! Bad bits - let's number them ... 1) Delivered one incorrect meal (fish cake instead of fish and chips) - but then left one (of four) of our party without food whilst our dishes were left. They left him chips, but then they delivered the correct plate (15 minutes later) with another chips. They then added this chips to the bill despite us not asking for it! 2) One order for Burger - with added cheese - no cheese actually on the burger when it arrived! 3) As usual, we ordered a bottle of wine for the meal. After pouring three small glasses, the server then put this in an ice bucket some distance form the table. However, no-one bothered to check when we had finished our initial glasses - so we ended up frantically trying to 'flag down' a member of staff so we could have a second glass. Crazy! 4) When the booking was made, for my wife's birthday lunch (booked via the app) - we attempted to use a £20 off voucher - all seemed good - but this was NOT applied to the bill. 5) What was applied to the bill was a service charge - for terrible service - and worse still, as the ultimate 'kick in the teeth' on top of the chips we didn't order and the invisible cheese from the burger. Laughable. You don't mind shoddy service if you're eating in McDonald's, but when a 'non immaterial' service charge is being added - it's not so palatable. 6) Points not added to reward membership! Though, off this experience, we're in no hurry to go back! In summary, food that was delivered was good (if lacking cheese!), as was the atmosphere ... but the service let the dining experience down badly!

Amazing food as always. Had the shepherds pie. . Wow. Great work Ivy.

Beautiful food and lovely atmosphere

We came around 17h, and though Tea times was over, we were very welcome and could had a delicious moment with a " cream tea" : nice warm scones, and a hot drink ☕️ . Very nice place, very net, clean, nice music and decoration. A "must do" in York !

Such an extravagant place with nice food & drinks. Loved it.

The staff are excellent and they looked after us all through our meal. I would recommend The Ivy for a food experience at its best.

great meal, perfect service, a great first night in York

A good place to visit. Everything's good, nothings great.

Great food ,great service, rather expensive tho

Disappointing given we have been to The Ivy in various locations. Some feed back from the group of five included, over cooked dry salmon, over cooked steak (medium rare was well done), desert bomb was very sweet and sickly (not same we have had in the past). It was my son’s graduation meal and he accidentally knocked over his champagne, they replaced it but then promptly charged us for it.

Beautiful restaurant, I felt like a movie star for the evening, food was amazing and staff lovely polite and professional...

lovely, went there for my graduation dinner with a super last minute booking (like 20 mins prior arrival) and staff and service and food was impeccable 🤍

Very pleasant service, elegant yet unpretentious place. Enjoyed our afternoon tea with champagne very much