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3.2

Based on 1.096 opinions finded in 3 websites

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Nº 1013 in 1137 in York

Nº 22 of 28 Pizza & Pasta in York

CUSTOMERS TALK ABOUT DISHES WITH..cheesemeatpaypizzachickenburntcookedcheesyfilletmustfriedgarlicsaladchilliyork

comment_iconOpinions

I had a Small Donna Kabab and it was Excellent 👌 and great service and value for money 👌 Highly recommend.

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S.O.D. . 2024-10-04

MORE AT Google

Great pizza!!! Loved that we could have half and half

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Vanessa Purdy . 2024-08-20

MORE AT Google

Staff was racist when attempted to complain. Food was an hour late and arrived cold and greasy. Tried to falsely claim that the order attempted to arrive earlier; I also witnessed them trying to pull up to my address and leave without knocking. Do not order.

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Louis Robertson . 2024-08-17

MORE AT Google

Great takeaway, serving the usual vast choices, pizzas, kebabs, burgers, chilled drinks, delivery available but collection was fast and food great and red hot.

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Aaron Little . 2024-08-13

MORE AT Google

I had a kebab, which was edible but cheaply manufactured from a wholesale place. It had a very rubbery texture. Nothing is homemade, not even the chilli sauce. Wouldn't go back. Says outside the shop, best in York. That sign needs to come down.

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terry barham . 2024-08-06

MORE AT Google

We ordered takeaway from them, they were nice enough to customise the pizza according to our taste. The food was very nice, much better than my expectations from a late takeout place! Also VERY hygienic! The staff was cleaning everything very well and were friendly too!

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Renisha Rana . 2024-07-26

MORE AT Google

Great value for money going home food

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Jason O'Hara . 2024-07-23

MORE AT Google

Paid £10 for 2 portions of cheesy chips. The potion was tiny and the cheese wasn’t even melted. Asked for our money back and the owner became aggressive and told us to ring the police which we obviously didn’t do. Kept shouting over me when I was trying to explain why I was unhappy and didn’t believe that if a customer was unhappy that they should be refunded or even offered a replacement. Wish I had checked the reviews before going here as tried not to judge on appearance but should have trusted my instinct.

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Laura Hardy . 2024-07-14

MORE AT Google

Ordered delivery tonight with Uber Eats 50% off £20+ order. Literally just out of curiosity because the reviews were not looking good.. I must admit I am pleasantly surprised! Delivery by the restaurant staff came within 25 min, the fastest so far in York. 4 cheese pizza could use a bit more flavor, but if olives added, tastes actually very good. Garlic bread with mozzarella was devoured by my husband in less than 5 min, no complaints. Cheesecake came a bit frozen, so had to leave it to sit and unfreeze. Tastes very well, and finally found plain traditional Cheesecake, and not all these fancy jam and chocolate 'sugardeath' options 😋 Definitely worth more than 3.3 🌟 Thanks, guys!

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Sofiia Blavitska . 2024-06-25

MORE AT Google

Tried charging more than the order at the door, didn’t get the sauce that I asked for the chips are like they was warmed up from yesterday stale and cold would not recommend Oder if from here unless your desperate

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Chris White . 2024-06-01

MORE AT Google

Just dropped off,red hot and very nice!5 star

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lee jordan . 2024-05-11

MORE AT Google

A little bit on the pricy side for what you get but tasted nice and not enough cabbage in coleslaw it was very wet and had no crunch to it

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Karl . 2024-05-06

MORE AT Google

Don't look at the ratings not true, always in there for food after a night out or when I can't be bothered to cook and never been disappointed fast and tasty food what more do you want!

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Benjamin Lambert . 2024-05-05

MORE AT Google

Ordered the bodrum special mix kebab. Arrived very quickly and was cooked well but very little flavour, nearly all mushroom peppers and onion and hardly any meat at all. Certainly not worth £16+ Chilli sauce was tinned tomato with Tabasco added. Garlic sauce was good. Edible but not pleasant, and very greasy, won’t be back again and advise you avoid.

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Hugo Wragg . 2024-05-04

MORE AT Google

Pizza was burnt on the bottom and soggy on top, toppings were practically non existent. Delivery person was extremely rude and I had to go and ask someone else for change, any sensibly person would carry change on them if the meal is cash on delivery.

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J K . 2024-04-21

MORE AT Google

Wanted to order a burger and chips, but waited for me to pay £7 then literally told me straight after that chips are an extra £2.50. proceeded to ignore me when I tried to reason with him that no where did it say that, nor did he warn me before I paid. Place is a joke.

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Ryan Lansbury . 2024-04-02

MORE AT Google

Cheese Macaroni was definitely out of a tin nice what a delicacy could of been heinze though

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J J . 2024-03-23

MORE AT Google

This is mine and my partners go to takeaway we order of just eat everything comes as it should and we are never disappointed lovely food every time no complaints from us 👍🏻

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Alicia Parker . 2024-03-04

MORE AT Google

Appaling customer service, my son went in to order a pizza and sat waiting for at least 20 minutes (maybe longer we ordered Tai food and had 3 seperated dishes cooked in less time) . When the pizza eventually arrived at the counter it was handed to another customer who walked out with it, when questioned about this the staff thought it was highly amusing and were laughing they sent someone to retrieve the pizza, no sorry or compensation offered... safe to say we will not order from here again

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Linda Denton . 2024-02-26

MORE AT Google

We ordered chips and they didn’t come. The spaghetti bolognese is literally canned spaghetti

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Sally Corless . 2024-02-23

MORE AT Google

As a student i love ordering food from here, their margherita pizza is so tasty and food is a reasonable price. Also their delivery driver is very kind and polite! :) i recommend

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Tina Sadeghi . 2024-02-22

MORE AT Google

Hands down the best doner in York, its never anything less! Really quick delivery as well. Ive tried so many kababs but this is brilliant and the chilli sauce is to die for!

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J S . 2024-02-03

MORE AT Google

Excellent quality pizza and friendly service. Highly recommended. Will use again 👍🏾

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Jason Chinnian “Jay Cee” There Was A Time Productions . 2024-01-20

MORE AT Google

Ordered a Parmo from here last night as was over the road from the pub after seeing in the new year was absolutely awful the chicken looked grey no sauce on top the garlic was worst I have ever tasted ate few chips which were luke warm never again if hadn’t already got back to hotel would of returned it for a refund

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caroline1966164 . 2024-01-01

MORE AT TripAdvisor

After ordering from here Unfortunately I can't give a good review for this place we ordered 2 pizzas and two portions of chips ,the food was actually disgusting and ridiculously greasy ,I specifically asked for something not to be on my pizza ,the chap serving me nodded his head in acknowledgement ,in terms of the service there was clearly a language barrier ,he couldn't understand what I was saying other than the odd word which he recognised ,as a tourist visiting I would never get food from here again ,as for my partner she's been in the bathroom for the past 10 minutes and the food promptly ended up in the bin ,and in addition the prices were different from the website HANDS DOWN WORST PIZZA I'VE EVER HAD !!!!!

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Adam Giemza . 2023-12-11

MORE AT Google

AVOID. Ordered take away from here 3rd November. Some of the food clearly been eaten. Some was missing and food was cold. Ordered from their own site Rang takeaway up. Not interested at all. There are lots of takeaway places in york. So take my advice and avoid this one.

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James C . 2023-11-03

MORE AT TripAdvisor

app said 30 minutes for delivery Phoned 20 minutes ago after it was already 5 minutes late and then they said another 15, now been 55 minutes in total. They just say driver is on the way. Waste of money. Not interested as he has ‘several stops’ to make when goes out for delivery.. food will be cold. All deliveroo’s fault although I have worked as a delivery driver and you manually put the time on how long it will take. Driver said he left 2 minutes ago when dropped off. Foods cold. Shocking service and wouldn’t eat here for free.

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Ryan Thomas-Peter . 2023-10-17

MORE AT Google

absolutely adore this place. best pizza in york and lovely staff

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beemuncher . 2023-10-15

MORE AT Google

Sent the wrong order, the guy thinks lemon curd is cheese cake when asked to send a different dessert started arguing and when asked to send the missing items argued even more then told me to just get a refund from justeat

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Jack hester . 2023-09-30

MORE AT Google

Ordered a pizza on Deliveroo. They called me on the wrong number but I didn't get any notifications about missing any calls (like it usually is) or messages through the app. They just don't use it. I called them back and they were extremely rude and wanted to charge extra 2 pounds for the delivery (even tho I already paid for it + Deliveroo service fee). They refused to cancel the order as well, so the money is theirs. Yeah I spend 20 pounds for nothing and I was treated poorly as well. I hope you enjoy the pizza and 20 pounds you got from a student, filthy animals. The worst place ever. Please, think twice before going there. You won't be welcomed there.

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Alcest .Valtari . 2023-08-26

MORE AT Google

They will take your money, instantly cancel the order, and then you have to wait a week to get your money back If you can take my money so quickly, why does it take you so long to return it? Absolute scam

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Kacper Kasperowicz . 2023-08-19

MORE AT Google

Looks awful from the outside. How can York Council approve these type of places near the centre of York?? At least make it in keeping with the design of the other local businesses. This makes it look like a cheap Blackpool Kebab hole!

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Lucy Cawdron . 2023-07-31

MORE AT Google

Spot on. No complaints! Decent food!!

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Olly Gronau . 2023-07-30

MORE AT Google

I ordered our food but only ordered one drink by mistake and as I usually order 2 drinks these legends realised and gave us the other drink we would normally order too on the house. After quite a long sh*t day this little gesture put the smile back on my face and restored my faith in humanity. I rang them to thank them personally. It really is the little things in customer service that matter and these guys smashed it. Spot on everytime 👍 Thanks again guys 😁

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Daniel Druett . 2023-07-01

MORE AT Google

Not your usual standard disappointed that you served a burnt pizza

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Colin Crookston . 2023-05-26

MORE AT Google

Best pizza in York hands down. Must of ordered hundreds of pizzas over my 3 years at uni. #1 reason whilst I'm in debt 😎

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James Lunn . 2023-05-16

MORE AT Google

Delivery was good. Food naff. Not ordering ever again. Garlic mayo was plain mayo. As for writing lots..not worth my time

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Sharon L . 2023-04-24

MORE AT TripAdvisor

Very nice calzones and pizzas. Always arrive hot and fresh. The doner kebab is very large, great value. The chilli sauce is excellent

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Luke Moss . 2023-04-06

MORE AT Google

Had a chicken and donner kebab was very cold when arrived rang restaurant to try resolve the situation and the lady on the phone said your food can't be cold .when asked to speak to manager got told he doest speak English and nothing they could do ..AVOID AT ALL COSTS!!!

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Guy . 2023-03-15

MORE AT Google

Not the best . Better places in York

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Rob Acomb . 2023-03-14

MORE AT Google

Got a pizza and some chips with gravy on our way home on Friday night. It was cooked fresh, didn't take long and was hot and delicious! Exactly what we wanted

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Sarah Maskell . 2023-03-11

MORE AT Google

Don’t bother writing a note on your order as they don’t read it when you order a shawarma wrap you have to click on a sauce it will not let you order unless you click one so wrote a note in the notes part for no sauce then the boss can’t be bothered getting on the phone to sort it out and the lady shouting down the phone saying they can’t do anything disgusting service

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Amanda Butler . 2023-03-05

MORE AT Google

Ordered a Doner chicken kebab and the chicken was tiny scraps of not even meat. Expected chunks of chicken not cheap shawarma style. Disappointed as ordered many a kebab and usually very good

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Dave Nutt . 2023-03-05

MORE AT Google

Ordered pizza and special kebab online after they clearly stated they deliver to stamford bridge,i couldn't do it online phoned up to get told we're busy and won't deliver with laughing in the background.still not had my £32.01 refund deffo dodgey and wouldnt recommend.not even any kind of apology disgusting.avoid ordering anything from this place.

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Cameron Wilde . 2023-02-28

MORE AT Google

Shocking. I bought chips and gravy, the gravy was so thick it was somewhere between gravy and a burger. It had congealed like a ball of rubber with the chips suspended in it, It was like brown flubber.

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James Nolan . 2023-02-26

MORE AT Google

Terrible service.. ordered two pizzas, waited 1.5hrs. eventually turned up at 1.45am.

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Dramacube Productions . 2023-02-25

MORE AT Google

Order a chicken kebab and get a chicken burger went in the shop as well absolutely waste of time.

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James Dees . 2023-02-22

MORE AT Google

Was stopping in the area from whitby and popped in here as our bnb was close by. The staff seemed really friendly and polite and the food was average amd in line with other places we've been but tasted fresh and hot which is always a bonus. The kebab meat didn't taste as processed as other places we've been and seemed good quality. I'd come here again when we visit.

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ben Royle . 2023-02-07

MORE AT Google

Lived in York for a while and this was my favourite takeaway it's changed hands now and is disappointing was really expensive was burnt when got it back to my hotel and has very little taste needless to say next time in York won't be going there.

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Yutdays . 2023-02-05

MORE AT Google

The pizza 🍕 was ok. We got additional bits on that we didn't order on the pizza. The base was a little soggy. They need to invest in a new pizza cutter as it just fell apart when trying to eat a section .

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H1GGY 1974 . 2023-01-29

MORE AT Google

Randomly charge more on delivery than quoted from the shop when the order is placed, and the order was wrong. Use just eat if you’re desperate to order from here. Edit. The response just shows the lack of care from this place. I ordered from the shop over the phone and paid the delivery driver in cash.

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James Botterill . 2023-01-17

MORE AT Google

Went on New Year’s Eve/day what a rip off for bog standard food!!

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Mo Mo . 2023-01-10

MORE AT Google

Had the dragon kebab off the secret menu. Best kebab i’ve ever had!

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Quandale Dingle . 2023-01-09

MORE AT Google

It says "The Best In York!". I beg to differ!! We spent alot of money and the food wasn't nice at all. Complete waste of money. Would definately NOT return.

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Emma Smith . 2023-01-04

MORE AT Google

Food was ok but fact they doubled the price for NYE is scandelous

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rachel barraclough . 2023-01-03

MORE AT Google

3.3 for a reason! Covered up the usual prices with paper and asking nearly £30 for a mixed kebab and cheesy chips. Shocking!

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Tommi Clare . 2023-01-01

MORE AT Google

They attempted to charge me 18 quid for a plain pizza... Don't go here

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Lord BucketHead . 2023-01-01

MORE AT Google

Pizza ok. But the garlic bread like buttered toast no GARLIC

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Sally Paylor . 2022-12-24

MORE AT Google

my pizza was an hour late and cold. They pretended they did not understand me but they can take your money.

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Janee Henderson . 2022-12-16

MORE AT Google

Nice pizzas although if this was what they class as double pepperoni I'm glad I didn't order just the regular type.

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Nufkamp . 2022-12-01

MORE AT Google

Cash only pizza takeaway Pizza was nice for a late night

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Jack Worrall . 2022-11-29

MORE AT Google

Food is absolutely horrendous do not order From this pizza shop absolutely disgusting customer service and boss Is a pure joke shouts at his customers when they make a complaint about the standards in the way the food has arrived this pizza shop still hasn’t changed the manner in which they treat there customers I will be going further with this issue as they do not come to any compromisations and wouldn’t resolve the situation by either refunding the money or making me a new pizza and wouldn’t change the price for the pizza the delivery driver has no manners too either with there customers and spoke down to me like I was dirt absolute joke of a pizza shop and horrendous customer service I will not be returning to this pizza shop (New Bodrum pizza ) and will also be advising everyone not to order anything from this place I will be further reporting them as I think this shop shouldn’t be open if they treat customers this way and I think everyone else will agree

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John . 2022-11-11

MORE AT TripAdvisor

No idea what has happened to the quality of the food in this place. Chicken burgers are awful and the chicken on pizzas is terrible. Sometimes has a bone in my pizza. What the hell. The only thing this place does extremely well is its garlic mayo.

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John Johnson . 2022-11-02

MORE AT Google

I used to love this place. Good place after 8 Slices shut down. Unfortunately they changed their chicken recently. Which really ruins their Chicken pizzas. Which usually are my regular. Used to be cubed chicken breast now is like a cheap shredded chicken. Honestly is sad. Hope they get the standards back. Overall last three times we ordered at least 1 of our pizzas was overcooked. 1 time our pizza was so drenched in red oil it was not edible and recently our cheeseburgers came without cheese and chicken burgers came with poor quality. It really is a shame because it had really good quality until recently. Will update this if when we try it in the near future again.

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Spectral Productions . 2022-11-02

MORE AT Google

Avoid!! Wouldn’t even give it 1 star. We ordered last night, both myself and my husband was sick after eating cold, hard kebab meat and chips that had clearly been cooked and cooked again several times. Disgusting! I hate leaving negative feedback but after trying to speak to the manager with no luck I had no choice. I will also be reporting this take away for bad standards.. this could of been resolved but they refused to talk to us. The lady in the shop was also extremely rude to me on the phone

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Emma Strong . 2022-10-29

MORE AT Google

Kebabs was nice. A lot of meat.

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Helly . 2022-10-04

MORE AT Google

Great pizza and excellent el fresco dining.

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john TEE . 2022-09-30

MORE AT Google

Doesn't deserve any stars at all, but it caters to the drunk. If 0 was a score it would be very deserving. Went there a few days ago and the food was so greasy but dry and the same time, it was unedible. Seeing the other reviews on here confirms everything. I wasn't going to say anything, I was just going to avoid this place in future, but as I'm a local and I got horrible abuse/ harassment from a disgusting "man" standing in the doorway on a different occasion (open door closed shop, he definitely worked or owned here), this review is more than deserved. When this place is quite well known across York for the appalling hygiene standards I would suggest you learn some manners.. no wonder locals down Bootham don't go here. Plenty of nicer takeaways in York. Will be warning as many people as I can 👍

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Issy Turnell . 2022-09-17

MORE AT Google

Been going here for years always good food good service and fast delivery when required. Went last week chicken over cooked and dry. kebab meat like leather not enjoyable. Wondering if it has changed owners.

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Dave Thompson . 2022-08-09

MORE AT Google

The staff are really friendly and do not hesitate to suggest different options they serve with expertise Assan delivered a great chat and service, I'm really grateful for the time in the busy night and the pizza was delicious

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Charlie Kirkpatrick . 2022-07-29

MORE AT Google

Open 24 7 ish expensive yet nice

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JAMIE FOX . 2022-07-15

MORE AT Google

Just had a Pizza delivered with request for extra thin base as we have done before. Unfortunately once again🙄 we received the usual thin base. Being 27C here in York right now didn't want a belly full of pizza dough, just a thin base to hold the great topping. A thin base is crispy, like the thin Pizzas you can get made from Asda in York. Was really looking forward to the pizza tonight🤗....what a let down☹ And Tomato Sauce with Mozzarella Sticks😳

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Steve Huddleston . 2022-07-11

MORE AT Google

Didn’t eat here, however stayed across the road. Please ask your delivery drivers to have a tiny amount of respect for your neighbours. 1 in particular who drives a silver Mercedes was laid in the drivers seat from 2am to 3 am with the engine running keeping us awake. On top of this your staff seem to think it is acceptable to shout and ball at the top of their voices at 2:45 in the morning. No idea if your food is any good but you have no manners or consideration for anyone else in the local area to your shop.

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John Whitehead . 2022-07-08

MORE AT Google

Allows you to place a order,Then tells you only accept cash. Full of alcoholics, people very drunk only 9pm on a Thursday night. Felt uneasy.

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hannah burns . 2022-06-10

MORE AT Google

So it’s 1am. I’m battered. This kebab shop gave me so much donner kebab and lettuce it’s unreal! Sublime!!!!!! Just finished. Too much meat to salad and pitta ratio. Brilliant qqqqq

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Jamie Parkes . 2022-05-13

MORE AT Google

Horrible, greasy pizza and dreadful customer service.

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Dan Coupar . 2022-05-05

MORE AT Google

Open late unlike most places in York, good food decent prices

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Gavin Brook . 2022-05-02

MORE AT Google

Really good food, excellent prices

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David Titterington-Cook . 2022-04-21

MORE AT Google

Was very disappointed, I order a small and large Donner - I received two of the same size. I don't know which. They also don't take card. The Donner was a mix of both crispy, very thick and weirdly the fattiest and grizzliest kabab I've ever had. Very disappointed as I'd heard such raving reviews... I hope this isn't the best York has to offer.

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Elliott Hall . 2022-04-07

MORE AT Google

Great takeaway, especially love the seasoned fries

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Rebecca D . 2022-04-01

MORE AT Google

Lovely special chicken pizza and served by lovely staff. Partner, not agreat lover of pizza said it was fantastic. Many thanks guys

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Andrew W . 2022-03-21

MORE AT Google

Would like to say the chilli sauce is lovely shame no garlic yogurt...also there was something missing and I apologize for my out burst on the phone but thank you for bringing the missing food definitely recommend food is great

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Julia Magson . 2022-03-20

MORE AT Google

Good little takeaway, does a bit of everything. Enjoyed our Kyiv Calzone.

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Steve Howley . 2022-03-13

MORE AT Google

Visiting from Bristol, best pizza we've ever had! Had to have one the next night as well as it was so delicious. It was even fab eaten cold the next day. Best reason to revisit York!

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Kate Partridge . 2022-02-01

MORE AT Google

Got a half and half pizza, was bloody gorgeous, one of the if not the best we've had. Top marks. Highly recommended

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Kim Ware . 2022-01-29

MORE AT Google

Great chicken kebab, hits the spot after a nightout 😊

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Linda Walsh . 2022-01-20

MORE AT Google

Came in just before they closed and they still made my food. Fab customer team and I saw them clean very throughly! Sorry for being the last one in!

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Aaron Wilson . 2021-12-25

MORE AT Google

Run in to grab a bite to eat SCOTTISH lad so very rude asked me to put a mask on I said I have no problem.with wearing a mask but you need to set a example and wear one also to which I got a derogatory remark in his reply please avoid at all costs as a ordered the food to our room so they did not know it was us but it was still disgusting ordered off jist eat so got my money back my point is it's ok asking me to wear a mask but your cooking my food set a example shameful

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Joanne H . 2021-12-04

MORE AT TripAdvisor

It was freezing cold was late(2 hours) had to pay for it to be resend Cancelled the order didn't get a money back cant Cancel the order didn't get out of the car wasn't 15inch (ordered a 15 inch) and it was burnt Wouldn't recommend to a starving child

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Sarah Pape . 2021-11-19

MORE AT Google

Ordered an hour and a half ago, rang 15 times no answer. Still no takeaway here. Shocking. Usually nice food and here in good time but yous are ruining it for yourselves now!

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Jacob Langstaff . 2021-10-31

MORE AT Google

We tried your website for ordering, but food didn't arrive until way over estimated time (est time was 8.45 pm it came at 9.20pm) so sorry but not that impressed.

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Caroline Dobson . 2021-10-08

MORE AT Google

Lovely service, staff are excellent and always try their hardest to look after their guests. My go-to takeaway no matter the time

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Karl Ellis . 2021-09-30

MORE AT Google

Waited an hour, all stone cold and messed up the order with half missing of we had paid for. Not the first time either Totally disappointed and won't be doing it again

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Darren Green . 2021-09-29

MORE AT Google

don't like to give bad reviews but don't take card and not the best burger IV ever had.that said looked like they probably had a very busy weekend

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matthew kane . 2021-09-26

MORE AT Google

Ordered nuggets and chips homemade with fresh salad hot and fresh with nice coating

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julie Lowson . 2021-09-19

MORE AT Google

OK but nothing special about the kebab I got, I was hungry afterwards and I got the special mix

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Vince Harman . 2021-09-12

MORE AT Google

Gorgeous, Mrs was drunk and nicked 2 slices off me, we will be settling the divorce in December

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Scott Pritchard . 2021-08-14

MORE AT Google

Very fresh kebab wrap fresh salad little disappointed my chips didn't come with the order to combine with my wrap but it was rectified and fresh hot lovely chips came thank you guys !

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Scott Hamilton . 2021-08-13

MORE AT Google

Awfull I rather eat my own sick than eat here again

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Thomas Shepherdson . 2021-07-20

MORE AT Google

I order from here all the time! I know the staff run the place with very high standards and I can totally trust the food is always gonna be very nice, fresh, clean and safe!

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Ned Dipa . 2021-07-10

MORE AT Google

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