Delivery
Pickup
Outdoor
The best restaurants in Graves Park Sheffield Yorkshire and The Humber
62 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
806 Opinions in 4 websites
First time trying jamaican food and I really wanted it to be good. Delivery driver was very nice and friendly. I did not enjoy the food which was very dry and lukewarm. Surely rice and peas should have more than 6 kidney beans in a portion? Also, you forgot my drink. If this is jamaican food I don't see what the fuss is all about.
192 Opinions in 2 websites
I am saddened to be writing this review As my first few experiences with the food at Zizzona have been positive, so much that I have even recommended this take out to family and friends. Unfortunately the most recent time, which has been the first time speaking to a staff member (unsure of which one) on the phone has left a distasteful feeling regarding the place. On Saturday night, I ordered from Zizzona, a pizza for my boyfriend, my grandma and myself. Mine was a chicken, ham & veg pizza. The 3 of our pizzas were all different. A few hours after I ate my pizza, I was struck with projectile vomiting and some other nasty symptoms. This was an awful night. Whilst I couldn’t be sure this was due to food poisoning, there was still a chance due to the timing of it and intensity of the symptoms. Because of this, I messaged Zizzona on instagram on Sunday sharing what happened because it’s important for them to know so that they are extra careful and take the possibility into consideration that it could have been food poisoning. It’s now Tuesday and my message has not been responsed to yet. So tonight I have decided to phone them and very politely & thoughtfully reiterated what I’d said on the message. To my disappointment, the response from the staff member I spoke to contained zero compassion and straight away I was struck with “we are 100% satisfied with our food safety, no one else has given this complaint, we will reply to your instagram message” This response did feel pretty unprofessional especially due to the severity of the situation. The fact I’d come into the conversation saying that I can’t be 100% certain and this still didn’t seem to matter. Instead of addressing my concerns with understanding or empathy, I was met with defensiveness, which left me feeling dismissed. I wasn't expecting an admission of fault, just a thoughtful acknowledgment of my experience and reassurance that the matter would be taken seriously. It’s important to add, I could have quite easily gone straight to write a google review but I chose to contact them, giving them the chance to respond appropriately. If this has been handled in a suitable and professional manner, I would be leaving no review. I truly wanted to continue being a loyal customer, but after this interaction, I am left questioning whether I can trust their level of care and commitment to their customers’ wellbeing. I hope Zizzona takes this feedback on board and improves their approach to customer service in such situations. *For context: instagram message sent Sunday is uploaded. *As per Zizzona’s latest reply: Yes, I received your response on Instagram following our phone call I made tonight. However, this still doesn’t address my concerns adequately. I wasn’t expecting an admission of fault, but I did hope for some acknowledgment that my experience would be taken seriously. Dismissing any possibility of a connection without considering extra precautions or showing any openness to investigate feels unprofessional, especially in matters related to customer safety., I also noticed a similar review on trip advisor from 2022, where a customer reported her daughter becoming violently ill a few hours after consuming a chicken & chorizo pizza from Zizzona. While this was two years ago, had such concerns been fully investigated back then, perhaps this situation could have been prevented. I strongly believe this issue should be handled more carefully.
120 Opinions in 2 websites
Warm welcome Great range of larger. The prices ain't bad either. Must add the sportsman doesn't sell food
37 Opinions in 2 websites
Ordered my usual Bengal tandoori chicken tikka naga, with 2 lemon rice and a crispy naan bread. I also asked for some chopped coriander in a tray and they forgot, so they drove up the hill and stopped me to give me the coriander and a lift home. Incredibly nice people and really excellent service. I wish my wallet and waistline could handle their food every evening. No water and no grease. Really tasty and healthy food. These guys are legends and I love their takeaway. The best in the area.
245 Opinions in 1 websites
Wow, just wow. This was my second time at one of Spoons bistro nights & it didn't disappoint. Spoon is one of those places where the service is genuinely friendly yet still professional with good conversation & naturally fabulous. The meals we all had were delicious, presented beautifully, so tasty & importantly to me, hot. There is such a lovely atmosphere here too. Looking forward to my next visit. Thankyou guys.
207 Opinions in 1 websites
Just dropped in as we live near by, and so glad we did. I’ve not been here since moved from across the road. Now new ownership, and quality staff this place is fantastic. Almost full on a Tuesday night and I can see why. Attentive service, a great menu and a nice relaxing place. Probably one of the best Carbonaras I’ve had, bravo!