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2504 Opinions in 2 websites
In the past we have always been very happy with the penny hedge and have left good reviews. It was good quality and friendly and felt like a local rather than a faceless chain. However, our last 2 visits have changed our opinion. The old staff have all gone and they seem to have new staff. They are not as friendly and one seemed borderline miserable to be there. On the previous visit they didn’t have what I wanted which on its own didn’t bother me but my husband always has steak (medium to well done). The steak arrived and it was more like rare. Nobody came to ask us how the meal was and there seemed to be very little staff to do so. So he ate the steak but left some to show the waitress to which she replied well we can’t refund it if you’ve eaten it. We were not after a refund as yes he did eat it but we just wanted to give some feedback. On the second visit he had steak again (again nobody asked if the meal was ok) but this time the steak was more a lump of fat - over half the steak was fat. When the waiter came to collect our plates we told him and he said he would tell the chef. We had to ask what the chef said and apparently oh yeah we’ve had a few back tonight!!!!!! Overall the place seems to have gone downhill and we will be looking to find somewhere else next time. It’s a shame because previously it has been brilliant. If this had been 1 visit I would have said it was just a one off but because it seemed just as bad the second time unfortunately we will not be coming back.
1985 Opinions in 2 websites
Great place to have fish and chips! The staff were welcoming and efficient! It’s also dog friendly too🐶! Our fish and chips came in no time and were freshly made and piping hot!! For £11.99, it came with bread & butter and a cup of tea. Will definitely return again!!
1618 Opinions in 2 websites
We stopped in here when we were at Whitby goth weekend. I'm always nervous about eating out due to a milk allergy but it was nice to see they had a vegan menu, it did have limited items but it was still nice to see somewhere that wasn't going to turn me into the exorcist. The server was really helpful and so lovely, I didn't get his name but he was the only server in there. Once I told him about the milk allergy he said he'd inform the kitchen which put my mind at ease. The food was absolutely lush, I had the lentil Ragu and those garlic potatoes were unreal. My OH had the fish and chips and he said it was amazing, and the mushy peas were the best he'd had. The quality was fab and the prices were very reasonable. Will definitely be returning next goth weekend.
1383 Opinions in 2 websites
Mis amigos y yo vivimos en Pickering y pensamos que teníamos garantizado un gran pescado y patatas fritas en Whitby. Desafortunadamente, llegamos a la única “tienda de pescado con papas fritas” en la ciudad que utiliza “aceite vegetal” - que se extrae a la fuerza con disolventes tóxicos como el hexano - y los resultados fueron secos e insípidos. Necesitas carne goteando para un pescado decente. Estudios recientes muestran que Ancel Keys nos mintió sobre las grasas saturadas en la década de 1950 - ¡ahora se sabe que es la opción más saludable!
796 Opinions in 2 websites
Lois and her team at Hetty and Betty couldn’t have been more helpful and welcoming for our storytelling event! They made setting up and running the night an absolute pleasure. The Peacock Suite was a beautiful room and they adapted it to suit us perfectly. It became a stunning, bespoke space for our ghost stories by candlelight. Fantastic venue! - Edwyrdian Tales
554 Opinions in 2 websites
The girl serving was just rude and did not listen to anything people were saying , old guy asked for help with order as he could not walk very well and had sat up the steps to seating area , asked if food could be bought to him but answer was take two trips for your food .