Ordered a margherita pizza (literally just cheese on a pizza base, no tomato sauce) and a tandoori special with no onions. Still ended up getting onions and neither pizza cut properly (had to do it myself). Good job I don't have an allergy to onions...
If you want a decent pizza, better off going to Paradise in Hunslet
La base estaba empapada de mi pizza.
Los niños pequeños al teléfono necesitan ser entrenados en cómo hablar con los clientes. Son todo lo que está mal con nuestra juventud hoy. Culpo a sus padres.
Not the finest bakery., had ordered quite a bulk of goods and it appeared those working there were rather annoyed at my request lots of “sighing” in relation to my order and just an overall unfriendly vibe.
A lot of staff hovering, standing around watching you eat which made me uncomfortable. Especially because the burgers we got had solid buns, so gnaring through them was embarrassing. Would advise a chair not facing the kitchen/serving area. Nice interactions with staff, though, especially our server.
Worst KFC experience ever! I used table service as I was with young children but it didn’t come. I went to the counter and saw my food on a tray. The member of staff behind the counter turned her back after seeing me. I politely asked “excuse me, is this mine?”. She responded in an aggressive tone “Take it!” I then asked “sorry, I thought it was table service?” She replied in an even more aggressive tone “We’re busy!” I couldn’t believe it. When I returned to my table after being shouted at I realised we were missing a drink. I didn’t dare go and request it in fear of being shouted at again by KFC staff in front of my children.
This member of staff should never work with members of the public if this is how she behaves. It felt even worse given I was with my children. So sad and unfortunate.
Kirkstall Road Cardigan Fields Leisure Park, Leeds, LS4 2BT, United Kingdom, England
Went in for the first and last time! service and staff attitude was appaling and this is an under statement! I regretted every minute spent in there. After searching for an advertised menu for some minutes I went to the counter to ask for help as I couldn't find it. I was directed to ask one of the staff members. I had to call this person twice and wait till he felt like responding, he then told me how to find it but still couldn't so I sent my child to go call him because I didn't want to loose my position in the queue. I waited for 10 minutes before he turned up after emptying and replacing all 7 bins in the restaurant. Bear in mind there were a total of 12 or 15 people in the store including us and at least 7 staff members! I made a mistake with my order and they refused to amend this for me and when asked for the manager he simply said I should place a new order. Which I did and spent £65 instead of the initial £32. First order came with 10 drumsticks out of 14 pieces which I asked to amend to a more balanced option because my kids are not fans of them. My order came back as shown in the photo. Half bucket was thorn apart and the rest was replaced with the smallest pieces of chicken! That photo is of a 14 pieces bucket! Second order was a table service, we sat there to be ignored and then as they kept calling a number i checked my receipt , went to collect and made them aware it was a table service. Manager's excuse was 'yeah but when we're busy we call out' and i repeat at this point we were like 12 customers of which 1 waiting, a delivery driver and 7 staff members! Order came with 4 pieces missing and had to go back again. At this point I was the topic of the kitchen and entire restaurant as the staff will ignore me everytime i approached the counter and will wait for the manager to come out. Worst experience ever! The manager needs to be sacked! And the staff because the aura in there is who feels like the own the place and can do what they want because they're entitled!
The Cosmopolitan is being refurbished, last time we were there for a Wedding, the food was sumptuous and the staff were friendly and helpful, we were entertained by The Chris White Jazz Trio who added a touch of class
Staff uninterested I ordered a cocktail was informed “did not have it” even though it was on menu I was choosing another and girl went didn’t come back.
We ordered food signature dish of pasta and spinach balls pasta was cold spinach balls burnt when I eventually manage to speak to some one she said “ sorry and laughed.
I have always enjoyed my food here but I will not be going back
For a Toby, this place was lovely as the quality across the chain is very hit and miss. We went for wraps instead of a carvery and I was generally very impressed with the service and food quality. Only thing that lets the review down is that the place wasn't staffed as well as it could be. A big restaurant that was mostly empty, yet it took a good hour or so for the food to arrive. Would happily return though, as I said, the chain is very hit miss in multiple locations so much as they are renowned for it.
EV chargers are in the car park to the rear side of the premises.
Questionable IHG hotel is very close.
Also, can someone pick up the mouldy banana from outside the kitchen door grass area? Made me laugh seeing that as it looked like a masssive poo.
Very careless staff keep delivery door lock and keep drivers waiting long time and if driver ask somebody they been rude to drivers by sayings we don't know
I came with my husband as a weekend treat. We booked online but when we arrived it was quiet . Today is a Saturday. Maybe on a Sunday booking would be advised . The gentleman was served us at the bar was warm, friendly and professional. We ordered 2 breakfast , 2 large OJs and 2 coffees . The orange juice was really nice . The coffee was ok. Had better , but definitely had worse. The breakfast itself was alright to be fair . I didn’t get the Yorkshire pudding and gravy option haha but if that’s your thing. Crack on. The chopped potato onion hash thing was nice . The sausages were slightly over cooked but again they were alright, the eggs were nicely cooked , the bacon wasn’t the best . It looked reheated . It was like chewing cardboard . Everything else was completely acceptable. Would I rush to come back no, but if we were passing and we fancied a bite to eat would we return for sure. Few tweaks and this breakfast would be banging .
13-15 New Briggate, Leeds, LS1 6PG, United Kingdom, England
Food was cold when I complained then they asked similar order which I ordered dinner on nan cancelled we gave you nan was solid and rough. And dinner was also dry.