Carluccios - Leeds Trinity in Leeds

Staff uninterested I ordered a cocktail was informed “did not have it” even though it was on menu I was choosing another and girl went didn’t come back. We ordered food signature dish of pasta and spinach balls pasta was cold spinach balls burnt when I eventually manage to speak to some one she said “ sorry and laughed. I have always enjoyed my food here but I will not be going back

I've visited this place many times for breakfast or lunch. The food is very good, although the scrambled eggs a bit over-salted this time (and I do like salt). Decided to treat myself to a Bloody Mary and oh what a disappointment - no celery available in the kitchen and just a watery blend of ice, presumably vodka and they have upped their game to a premium tomato juice. Considering this is one of THE cocktails du jour they could consider visiting Olive & Rye in Queens Arcade for a few pointers.

Extremely bland and flavourless food, the food arrived too quickly to be fresh, the ragu was hot in the middle and cold everywhere else, the ravioli had very little filling, tasted bland and came with no sauce. The waitress brought butter sauce, which was like watery soup and had little flavour again. It needed a creamy sauce. The waitress didn't return to enquire about how the food was at any time during the main course. The starters were, at best, average. We won't be going again. Very disappointed.

Visited Leeds Carluccios last week, poor reception and welcome waiting to be seated. Drinks service was slow and only when we were asked to place our order did the tell us no steak, no burger, no tuna as it was a health and safety issue as the fire extinguishers weren't working. We considered leaving at that point but as there was 8 of us we thought we might struggle to get a table - I wish we had left The food was tepid, the dishes with tomato sauce in them looked claggy and dry, the chicken with parma ham was too oily and I don't believe out of the 8 meals there was a good one amongst them. At no point did anyone ask if everything was ok or if we were enjoying our food - when i asked for the service to be removed i didn't even get asked why - it was removed. After paying a not insubstantial 324.50 i asked to speak to the manager who i was directed to, who explained as i had paid he couldn't do anything, he did offer to take the service charge off but i had explained that this had already been done, i explained i would just complain centrally which he asked me not to do but he didn't have a solution to the issue. I said some drinks perhaps would be a good compromise but he explained that wasn't possible but he did offer me a bottle of wine from the display in the restaurant, i explained that really wasn't acceptable as it was warm and as we were on a night out we couldn't carry that round with us for the remainder of the evening. On the whole we had a terrible experience with poor food and when we raised this the manager was completely ineffective and not empowered to resolve the situation which as a manager is completely unacceptable. In the meantime i have complained and had zero response

This was not a functional restaurant. Many menu items were unavailable (steaks, burgers, calamari, chicken liver pate and even doughnuts) either because of malfunctioning equipment or lack of supplies. The servers were very embarrassed. I would not return.

Lovely atmosfer, restaurant clean and shiny. Great food and very friendly waiter Karolina. We will be back soon :)

We arrived for breakfast this morning to a lacklustre greeting from no management on site. Two young staff serving with no guidance, slow and no customer interaction. 🤯 Very poor, won’t be long before this place closes down as there are much better places for coffee and toast. Panettone was grilled but came to the table cold, butter unspreadable 😤 Overall 🤬🤬🤬🤬

Went for breakfast with a friend. Been a few times but the food never seems hot enough or they serve it on cold plates. Poached eggs were solid (was last time i had them) and the whites of the eggs were cold. The waiter got me some fresh ones to go with my full english. Why cant they be cooked properly first time? I think the original eggs had been cooked in advance and had been sat a while. Not great for a reputable chain. Had lunch here before and it was lovely. Just the breakfast is hit n miss. Decaf coffee is good. Polite staff

Arrived to be told a few things weren’t on the menu. We decided to stay anyway and order. Our food arrived before our drinks. Our daughters drink was warm. Our daughters starter arrived with her main, and 2/3 of her main were stone cold. We ordered garlic bread. Firstly they brought garlic and mozzarella. Sent back. Next time they brought 1/2 cooked garlic bread. Sent it back. Third try was still under cooked (butter hadn’t even melted). Waitress was just full of back chat and excuses. Manager was better, apologise and removed some item from the bill. The food the my husband had was average. The items I ordered were not available… in addition to those we were told about when we sat down. I went to use the ladies before we left and it was out of order. A shambles from start to finish.

We sat for breakfast Sunday 12/3/23. Few people in, certainly not busy. My full breakfast was ok & more than anything looked ok. My friend got the vegetarian option. Said it was served cold, dry & not much taste. It was also meant to come with fried onions, but literally one slice. I did mention it to the waitress who offered to sort it, but unfortunately would have meant we ate separately if non were readily cooked. Breakfasts served, waitress placed on the table, didn’t even ask if if we required sauces, butter for our toast, more tea, coffee, nothing at all. Just walked away. I got up to ask & no one to be seen till she came out from the back. To be honest, I felt the service was poor as it took a while for them to even clear the table. I had to call back a member of the bar staff as they walked past to ask for another cappuccino. Just no attention paid to us what so ever. I even felt a couple of times the waitresses looked at our table, but didn’t ask to clear it. I mentioned it at the end when paying my bill, which said she’d remove the vegetarian breakfast, but I’m not one for not paying. It’s the only restaurant I’ve dined in & not one person has came up during the meal to ask if everything was ok, can I get you something else. I did offer some constructive advice at the end to the young waitress, which was just to ask if we needed anything else when serving the food & during. General thoughts, poor service. Sorry Carluccios, we left disappointed.

I order the seafood pasta, it was alright, only ate all the seafood but leave the noodles, the cocktail is ok. not sure will come back again as there is no much special point to drag me to come back. service is ok.

Lovely lunchtime visit, tasty food and an excellent cappuccino to finish. Friendly and attentive staff made for a most enjoyable visit.

We booked online intending to eat early before a show. It didn’t start well as we arrived to be told they had no record of our booking. We produced the confirmation email and a table was found for us. Just after we sat down, we overheard another couple arrive to also be told there was no record of their booking. Clearly the system doesn’t work. As we were seated we were told that they had run out of steaks and burgers. If you didn’t want pizza or pasta, this halved the choice of main courses from a pretty limited 6 to an even more limited 3. Pretty unimpressive stock management - this was 5.30 on a Friday night, not the end of a busy weekend. The place was chronically understaffed - for most of the time we were there there were only two waiting staff to cover the whole restaurant. From watching what was going on, it was clear that it was taking a long time for food to arrive. Two ladies on the table next to us told us they had been waiting a hour and a half for their main courses. We urged them to chase their order and it took another 15 minutes for their food to arrive, by which time they had to eat and run because they were in danger of missing the start of the Arena show they were booked to see. Apparently 20% was knocked off their bill to make up for the delay - should have been 50% for the stress it caused them. Our starters arrived after about 20 minutes and were OK. I had arancini which was average but a small portion - three small pieces. My partner had the prawns marinara and wasn’t impressed, though the portion was a decent size. We then had chicken saltimbocca (which was good though a bit salty) and chicken Milanese (which was fine though rather dry - it needed a sauce or dip with it.) The rosemary and garlic potatoes were OK though didn’t taste much of either rosemary or garlic. We had planned to have dessert and coffee but as it had taken over an hour for us to get two courses, the exceptionally slow service put us off, so we left and got coffee and a cake somewhere else. As we left, we got an email from the automated booking system asking us why we hadn’t honoured our booking. I felt sorry for the staff who were all doing their best in difficult circumstances but since the change in ownership, what used to be a great place to eat has turned into something that isn’t much more than a fast-food place - though without the speed. The booking system is a shambles, the staffing levels are inadequate, the menu choices poor and the service incredibly slow. We definitely won’t be going again.

Firstly my meal was fabulous! However I am usually more known for criticising service and staff.. But on this occasion the waiter a young gentleman named Liam was absolutely fabulous. Polite, unobtrusive spoke clearly and attention to detail terrific. Best service by far in a long time. I wish more people in the service industry were like him I hope he goes onto a great career. Well done Liam!

Visited for a family meal, portions were very small - my children had bigger pasta portions and wasn't that hot.

Visited for the first time , nice modern looking restaurant warm welcome on arrival . Good choice on menu, not only was the food delicious, but it was delivered promptly. It was so lovely in there, the staff were all so nice especially Karoline who served us. She was totally on the ball, very attentive, she is a credit to them....the greatest customer service experience I have ever had!! We'll be back again soon!

Delicious breakfast !!! Thank You Karolina for great service, very friendly and professional.2nd time in Carlucioos and definitely not the last time.Thank You

Very poor food. Complained and got ignored. Wouldn’t return. Very poor service. Total waste of money. It took 30 minutes to get a drink and even longer for food. Terrible.

Good value for money we had full breakfast. Staff were nice. Place was clean and tidy Music was at a nice volume nice setting

I rarely leave negative reviews but was really disappointed when I visited carluccios. I ordered cod with a sun dried tomato pesto and veg for my main course. When the dish came out, it was a piece of cod (which was cooked fine) on a bed of peas with a couple of tomatoes. No sign of the pesto and it just looked incredibly underwhelming and dry. I asked the waitress about the pesto, she told the chef and said it would be a few minutes. When she brought it over, it was just a standard green pesto like from a jar and in a ramekin, not made from sundried tomatoes which was why I ordered the dish. Wouldn't be in a rush to come back here. I could have cooked that dish better at home which defeats the point of going out for food.

Visited for breakfast recently, having been pleasantly surprised to see the restaurant still open after all the recent closures. The magnifico remains one of the best quality and value breakfasts around, and the service was superb as usual. Really hope that this branch stays open, as the setting is fantastic.

Several tables outside and a pleasant airy feel indoors give a relaxed atmosphere. Service was attentive and pleasant and it was difficult to fault any of the food.Seafood Linguine was excellent as was the Tiramisu and my grandson (4) was happy with his spaghetti bolognese.At £8-25 Aperol Spritz was quite expensive, but my wife insisted it was one of the best she's had (and she's had a few!)Worth another visit.

Normally try to get here for lunch when we visit Leeds but only here for the day so had a late breakfast first but we wanted to stop by so had pre dinner drinks instead. The staff could not have been more welcoming. We had a high table out on the patio in the evening sunshine and enjoyed spritz with a large bowl of olives- delicious and well presented. If you just want a glass of wine and a comfortable seat with nice ambiance go here- we looked in at a wine bar over the way but it was mayhem inside - much more relaxing aperitif at Carluccios. So good we had a second drink .

Fantastic food and great service form Rebecca, the host who seated me and the young man behind the bar. I am often a solo dinner and felt completely at ease here which is rare as most places can be judgemental or un inviting to people dinning alone. Can’t wait to be back here. I couldn’t fault any of the food and eat out often so I have extremely high standards.

Visited the restaurant today, food was great and service from Klaudia even better ❤️ Top restaurant will definitely come back.

Excellent staff and service. Lots of cleaning going on at all times. Staff were so lovely and chatty. Food was excellent, lots of choice of food and drink. Would definitely recommend.

Food was great, great service; waitress Katy was amazing despite being rushed off her feet, really lovely!

The food was excellent especially the beef Ragu 10/10. Although the restaurant was very busy, Katy was particularly attentive and a joy throughout our time there! Thank you

Good to be back at Carluccios in Trinity Leeds after lockdown. Enjoyed lunch. We were looked after by Lydia. See you soon.

Extremely efficient and friendly staff.food excellent, highly recommended it.price very good £14.95 for 3 course meal.

Booked with a wowcher and then got told we couldn't use it when our bill came, not great the food was nice enough but I ordered prawns for starters and seafood linguine for mains and it had the same sauce so obviously sauce just out of the same pot

Visitamos para cenar y el personal no podría haber sido más complaciente. Tuvimos una solicitud especial de alergia y el gerente general, Alex, no podría haber sido más útil. La comida también fue excepcional y ya hice una reserva para el almuerzo lo antes posible. También algunos de los mejores después del café que he tenido definitivamente lo recomendaría.

Es una pena.El personal era encantador y la comida era bastante buena, pero todo lo que mi hijo quería era un pequeño plato de carbonara que era demasiado problema para el chef a pesar de que el restaurante estaba prácticamente vacío.En el clima actual, hubiera esperado que hicieran un esfuerzo adicional como lo habían hecho anteriormente antes de la pandemia global.

Ayer visitamos nuestro restaurante favorito de Leeds por primera vez desde marzo. ¡Qué cambio! ! ! Sin atmósfera. El personal, aunque educado, no tenía el carisma italiano. Algunos usaban protectores faciales, pero otros, especialmente el gerente que servía la comida en la mesa, no.La calidad de la comida que sentimos se había deteriorado, de hecho, los platos principales sabían como si se hubieran mantenido calientes y no recién cocinados. Los postres de tiramisú se sirvieron recién congelados, más helado que tiramisú. Nos quejamos a la camarera que nos informó que había informado a su gerente, sin embargo, no se recibieron disculpas.En cuanto a mantenerse a salvo, etc. Muy poca evidencia de cumplimiento de las pautas. Las mesas y sillas, etc., aunque bien espaciadas, no se desinfectaron después de que los invitados se hubieran ido, por ejemplo.Desafortunadamente, esta experiencia nos ha decepcionado profundamente, lo que nos deja muy recelosos de regresar. Es una lástima que solíamos disfrutar de nuestras visitas cada dos semanas antes del cierre.

Fantastisk hyggelig betjening,grei mat (frokost) Rene toaletter. Alltid hyggelig å stikke innom når jeg er i Leeds

The starter was good we ordered ravioli and brushetta for starter which was good , main was good too , where we was sat there was flies on the wall which kept going on or near our food .we complained and was given a complementary drink which was nice of the staff . The staff were very efficient and knew what they were doing . 10/10

I love a good brunch with friends and this is bar far the best! Staff are really attentive and the food.......wow the food! Blown away!

Came for a birthday dinner as a part of four. I brought a cake and candles and was greeted by a lovely lady. She was tall with dark hair, and had a necklace with an ornamental key on it. She hid my cake. After we had had our starters, mains, desserts and wine I got the birthday boy to go to the bathroom and said I was ready. All the waitresses brought over the cake and sang happy birthday, and my boyfriend was very surprised! It was perfect! I had the arancini as a starter and the lamb shank main, followed by the giant profiterole. All was delicious and satisfying. The wine was lovely. The lamb was cooked to perfection! Thank you for the lovely night!

I visited here last night for tea with my mum. Set tea menu two courses for £10.95 Can’t beat it really for value. Staff very polite she courteous Very quick, fab would go again.fab value

Was looking for a good place for lunch for 1 coeliac (gluten free) plus 2 who can eat a normal diet, after looking online decided on Carluccio’s. What a good choice, the server made me feel very confident that my GF was taken seriously. All food choices were very tasty, well presented and hot. Service was not rushed which was nice. We will definitely be visiting again.

The service was good and when my order was not correctly cooked (blue rather than medium rare steak) it was quickly resolved - and with an apology. However, the venue did feel rather like a cafe than a restaurant and it lacked atmosphere. Disappointed rather than dissatisfied.

Called in while shopping in Leeds and my wife wanted to take advantage of the vegan menu during January,great service from Stefan who was very attentive and helpful,we both had the wild mushroom soup as starters and she tried the vegan pasta which was excellent while i settled foe the beef option (just as good) and really great value at £10 for two courses the wine pushed the price up a little but you can't enjoy pasta without red wine!There is a full vegan menu running but not sure if it'll be restricted after January

My friend and I had lunch here a few weeks ago and went back today they do 2 courses for10 95 the tomato bruscetta is lovely very simple but tasty . I had the vegan pasta again which is really good .we hada glass of the house white and coffee both were good. The young lady who served us was lovely as well so I will certainly visit again

Our last visit were 2015 and after a disappointing lunch we have come to have dinner for my daughter again.My large latte is small although I were notified they do one size only which appears to be small. The latte is very strong and not quite a cupful and I can’t drink it due to this. I ask for a little warm milk to add which arrives after a few minutes but now it’s cold. I prefer quite hot coffee so room temperature feels too cold to me. Daughter has the 2 course meal of spaghetti and meatballs with ice cream for dessert. Daughters spaghetti looks good but is flavourless, the only flavour is from the tomorrow which is very mild. The meatballs are squishy soft and also flavourless. If you have a fussy eater that likes bland food then this would be good. My daughter has a small appetite but looks for the flavours and so this was very disappointing. It was a nice touch to have some vegetables as a starter. The apple juice came as half a cup which really wasn’t enough to have a drink with daughters food. I did mention my coffee were strong then too cold with extra milk and that I didn’t want another although she did bring another and say it’s on the house and a weak one but it had no flavour and still it were room temperature so now I think that is the temperature it is served here. So I can’t drink and would prefer to wait and go elsewhere. It feels ludicrous how bad it is, I love coffee and go to many many coffee shops and restaurants but I’ve never had this particular problem where it’s so strong (taste like expressive no milk) then so flavourless while looking adequate. Today feels like a bad day to eat in Leeds! Although I didn’t initially feel hungry today I’m now very hungry but don’t want to waste more money trying a third place! Food arrived quickly at around ten minutes but the wait for staff to be available to after dessert. Seemed quite long, around 20 minutes although they seemed quite busy. Dessert were one scoop of strawberry ice cream which is what we expected. The lady on the next table had a problem with her food as it had no flavour and her adult daughters food were barely warm and she stated it tasted like microwaved food that had dried out and they decided to send their food back and to go home instead of going elsewhere. Daughters ice cream were nice she said which is a positive! What I didn’t realise is we were actually waiting 50 minutes to get desert of one ice cream scoop and another 45 minutes for the bill. It took well over 2 hours for a child’s meal and coffee to be serviced. Disappointing day today. It feels like a long time 2 1/2 hour for a child’s meal and payment.

After an afternoon of Christmas shopping and building up an appetite myself and my friend arrived without a booking and were promptly shown to a table. The waitress was so lovely, explaining the menu, promptly getting us drinks and taking our order. There were a couple of Christmas parties going on and the place had a lovely atmosphere. We had starter and main (which I didn't finish as to full) and unfortunately no room for pudding. It was a lovely evening with fantastic fresh, tasty plentiful food. I would highly recommend a visit

Another visit to Carluccio's, this time we chose our lunch from the set Christmas menu (£23.50 for 2 courses). We also had the focaccia with olives plus a Bellini for £3.50 each. The focaccia bread was the best we have ever had ( including in Italy). Starters were Fritto Misto, a very large portion, and the vegetarian platter. Main courses of Duck Ragu and chricken saltimboca were both delicious and the portions were generous. Great service with a smile from our waiter in the christmas hat.

We were a party of 5 adults and 2 children.

Unfortunately our visit was spoiled by what seemed like a big restaurant problem of little black flies .

Lovely place to go just for drinks or food

Came here for a meal with my partner on a short visit to Leeds, we have eaten here on a previous trip. The meal was excellent & the service very good. Did not have to wait long for the order to be taken & the meals arrived promptly. I had the Penne Giardinera & my partner the Pollo Al Funghi, both were delicious. We had such a good meal we booked again for a few days later. This time we had the Lasagne & the Ravioli, both were lovely. We were served by Zsanett, she was great, she really looked after us. Would not hesitate to recommend this restaurant.

Vine aquí en una noche con mi pareja y mi familia y nos recibió un personal encantador, nos sentamos en una mesa muy bien espaciada para los cuatro, pedimos bebidas y luego comida. ¡Una mujer que vino a tomar nuestro pedido (que supongo que era la gerente porque no tenía el mismo uniforme que todos los demás que trabajaban allí) fue encantadora y se rió con nosotros! Llegó la comida y la carbonara no era comestible, ¡el único sabor que tenía era aceite, harina y grasa de tocino! (le dijimos al personal que no estábamos contentos y se lo llevaron, con no más de dos rellenos bucales comidos) y nada contentos. Las otras comidas que obtuvimos estaban bien para comer, pero de lejos no es la mejor. No volveremos!

Necesitaba comer antes de que se exhibiera un cine temprano en la noche en #LIFF, así que apareció en Carluccio y no se decepcionó. Pedimos dos porciones de focaccia con ajo y queso cada uno y platos principales de lasaña y pierna de cordero. Una botella gratis de vino de la casa vino con los dos platos principales. Terminamos compartiendo una tabla de quesos con otra copa de vino. El servicio fue rápido y pasamos por debajo de 1. 5 horas que se ajustaban perfectamente a nuestra factura.

Tuvimos una buena comida en Carluccio's, la comida suele ser buena y disfrutamos de la comida temprana.

We spent a very good day there and we really enjoyed the food .. Could have been a bit better if the service was a bit quicker but I can understand it was really busy.. And over all thanks guys for making our day..

Cucina di buon livello, servizio attento.

The atmosphere was great as well as the service. We were served by a very sympathetic Karoline, who advised us what to choose and it was a great choice. Despite the fact that we live in Portsmouth, we'll come back for sure someday!

This is a follow up review previously we had a poor experience with the food the taste the service and flies.

Went to this place for brunch. Good food but felt it overpriced somewhat for small portion of food. Caters to various choices (ie. Veggie, vegan, halal etc)

Went here with a friend choose the lunch menu 2 courses for £11 95 had tuna Abbruzzese and chocolate bread and butter pudding delicious. The service was good I think the young woman who served us was polite and served us with a smile a good place to go to have a break from shopping.

We had the lunch special offer menu, 2 courses for £11.95. The Pate was excellent, although I would have preferred a slightly larger portion. The Ragu was spot-on especially with lots of Parmisan. My wife had the Veganesca which she thoroughly enjoyed followed by the chocolate Bread & Butter Pudding. Interestingly she wouldn't share it! Martin, our waiter was attentive, chatty and really funny. He made the whole experience even better. Highly recommended

Visiting Leeds we called in here for lunch.

Popped into Leeds for a shopping expedition and decided to try Carluccios for an early dinner. The service was very good the food was very good the price was reasonable the surroundings are airy light and pleasant and the overall experience was very good. If Carluccios could stop pretending that french fries are not eaten in Italy or that they are not on the menu in every other Italian including the ones operated by actual Italians then they would please their customers even more and profits would increase instead of persisting in trying to sell those absolutely awful rosemary potatoes.

Hi myself my partner and my daughter love carluccios we regularly visit the meadowhall one so when we found one in Leeds instantly we knew were we were going for dinner.

Amazing breakfast, scrambled eggs with pancetta on grilled ciabatta. Served by Esanett. Will go again soon.

Never been leeds before, looking for a place to eat on my owns not easy, even harder when your a pescatarian but I found this lovely little place and they catered well for me, lovely service very clean very polite, can never get enough Parmesan.

The covered shopping centre makes this a great place to go to no matter what the weather. The range was very extensive for somebody with Coeliac. The caprese salad was really fresh. The Mushroom risotto was so tasty. Loved it. The staff were very attentive and the manager ensured my GF food was ordered and presented correctly.

The food is lovely here and the staff are very friendly and we’re attentive at the start of our meal when it was quiet, until halfway through our meal and then when we wanted the bill. It too quite a while for our server to come and check on us outside and most of the other servers just walked past us. But overall it was a very delicious meal.

We visited on a quiet Sunday early eve. There can’t have been more than 5 other tables.

Very underwhelmed with the standard of food and lack of creativity behind the dishes. Very expensive for very basic food. While we knew it was a chain restaurant we expected something a little more upmarket, did not live up to the hype.

Really friendly waitress despite us turning up for a table at half past 9 in the evening, very attentive and did not at any point make us feel rushed. Food was amazing and our waitress Zsanett even boxed up our left overs because we couldn’t finish it. Zsanett made our evening very enjoyable, thankyou Zsanett.

A good quiet location for meeting friends. Good value early evening table d'hote menu with predictable choices.

Waren an einem Samstag Nachmittag zu zweit unterwegs und hatten Lust auf Eiscreme, eigentlich wollten wir irgendwo draussen sitzen, wurden aber nicht fündig und sind so im Carluccio's gelandet. Das befindet sich innerhalb des Leeds Trinity und ist somit überdacht. Innerhalb werden italienische Spezialitäten verkauft wie Wein, Balsamico oder Teigwaren. Der Kellner hat sich wie ein Italiener aufgeführt und hat vor allem bei den Damen versucht seinen Charme spielen zu lassen. Ausser vereinzelten italienischen Brocken, sprach er jedoch kein italienisch, was er mir auf eine Frage schnell deutlich machte. Der Ort war für meine Verhältnisse zu laut und die Temperatur zu tief. Die Eiscreme war nicht überwältigend, war teilweise noch gefroren.

Bon restaurant avec menu sans gluten disponible. Les pâtes sont très bonnes et le service est très correct. Prix raisonnable. Dommage qu’il n’y avait plus certains desserts alors qu’il était 13h au moment de les commander.

Reliable fare but not exciting as evidenced by low number of customers on night we visited. Staff try hard and deserve credit.

I’ve been to Carluccio’s in Manchester and York a couple of times and loved it. Thus experience sadly was nowhere near the mark. Empty... not surprisingly, no atmosphere, very mediocre food and cold. Also expensive. Won’t be returning here.

It’s OK but the menu needs an overhaul.

Visited here with my partner a couple of weeks ago and had a lovely experience. The staff were very friendly and attentive, especially considering I have a gluten intolerance. They made sure my food was safe for me to eat - and the food was absolutely delicious, by the way! I had the steak with a side salad and it was cooked beautifully. Will definitely return, thank you!

I really enjoy coming to Carluccios every time we visit Leeds. As I'm gluten and dairy free I find this restaurant very helpful from all the staff that is the managers, chef, servers especially Zsanett

Dropped in for a meal before visiting Leeds Arena. Delightful service from Zsanetl and a very easy and enjoyable meal. Highly recommended.

We went for lunch on a Monday. Service was excellent but the food was very bad! Minestrone primavera was tasteless. And the main beef ragu linguine was dry and it looks like a pasta from the day before. Very disappointed!

My friend and I visited Leeds yesterday, we booked a table in case it was busy later.

We turned up late just before last orders, the staff were very welcoming & the food was brilliant. Very fast service & a free bottle of wine :)

Just had a marvellous meal with fantsatic service from Havier and martin our server their suggestions were well received and lived up to our expectations.

My friend and I only called for a drink. Rosé for my friend and an Americano for me as I was driving. We were sat on the terrace and had to wait quite a while for our order to be taken. When it came, my coffee was lukewarm! It felt like they weren't bothered about us because we weren't eating. I don't like going somewhere and being treat differently because we only had drinks. They said it was fine for us to just have drinks otherwise we'd have gone elsewhere. This Carluccios is in a shopping centre, people need a drink while shopping. Looking after ALL customers will ensure they'll return. I, however, will not!

Meal was okay, however when we came to pay and presented the Trinity Leeds Gift Card, which is a valid card for use at Carluccio’s, the waiter hesitated and said he would have to take it away from the table to check it worked. He came back and said it did not work and was not valid for food. We knew it was valid and challenged the waiter who said he would have to go and talk to his manager. He then came back with the card and the card machine and confirmed it would work. We paid with it.

Llamado a Carluccio's para tomar un refrigerio a la hora del almuerzo. Los camareros eran muy eficientes y amables. Siempre agradecido cuando un restaurante tiene a Campari detrás del bar. Me senté en las mesas exteriores / interiores en un hermoso día soleado. Gambas Marinara Y Calabaza Butternut Asada Con Prosciutto Y Un Aderezo Balsámico Sabroso. Perfecto para la hora del día y el buen clima. ¡Sin quejas!

Tuvimos un gran almuerzo la semana pasada. Comenzamos con el intercambio de Verdue Board, que fue realmente bueno. Para el plato principal teníamos la pasta Luganica y el Veganesca Spaghetti, una de las mejores pastas vegetarianas que he tenido.

Buena comida sabrosa, servicio de porciones bastante pequeñas muy, muy lento para dar el menú. No tenía algunas de las cosas en el menú que quería ordenar. Personal agradable

He visitado este maravilloso restaurante italiano dos veces en dos semanas. El servicio ha sido increíble; la comida deliciosa los vinos perfectos y baratos; y el ambiente es mucho mejor de lo esperado cuando se basa en el centro de un centro comercial. Nuestra camarera era Zsanett que era amable, acogedor y conocedor del menú y la comida. Hemos reservado de nuevo para la próxima semana!

After hours of shopping we chose to dine here from the set lunch menu. We couldn’t have been happier with our choice. The pate was the best I’ve tasted and the mains were delicious. The staff were so welcoming and the inside was beautifully decorated.

I’ve Been to Carluccio’s for breakfast a few times and really enjoyed it. Lunch however, not so much.

We visited Carluccio’s on a Saturday evening, it was very busy but the staff were very accommodating and seated us at the bar while they prepared a table. Food was delicious, would visit again.

Very tasty starter of liver paté with caramelised onions & toast, and borlotti bean soup, followed by 2 Cauliflower Orecchiette. Service attentive, but very quiet on Wednesday evening

We arrived here early Tuesday evening, sat on the terrace with a drink to wait for our daughter to finish work. Our table was ready before 5pm so in we went to eat . Excellent service, pate to start ,plenty of toast , fresh salad , and onion relish, chicken milinaise to follow . All very tasty . Chilled wine , chilled beer , excellent value for money , that's why we keep coming back ! Thankyou all

Booked for Saturday lunch. Was busy so glad i booked. Food was delish and service attentive. Wasnt waiting long for anything. Was a first time visit but not the last. Drinks are pricey but to be expected and the blush was lovely

Visited with partner on a Sunday dinnertime.

Visited with my partner on Sunday. Amazing food packed with flavour. Great staff. Very professional and smart. Highly recommended

A last minute call in on Saturday lunchtime after a morning shopping. Didn't want to sit in the open terrace (fairly cold) and whilst the indoor restaurant looked packed to capacity, the waitress directed us to a table by the kitchen. I love to see the energy and professionalism of a busy kitchen so had no problems with the hustle and bustle of where we were seated. All three of us opted for the fixed price, two course menu and can't argue at the value for money. Service was efficient and friendly, food of good quality and the bill very reasonable.

Called in on a Monday morning for breakfast. Great service. Enjoyed coffee and apple juice and a spiced tomato juice. The full English was ordered as well as a egg dish with spicy njiou and parmesan I believe called the diavola with a side of mushrooms really tasty and needed after a few drinks the night before.

This was our 2nd time here the first was a fast one course meal but this time a little more leisurely and we had 2 courses this time, we found the service at a nice speed and actually had a break between courses at our request.