Based on 2.415 opinions finded in 4 websites
Based on 2.415 opinions finded in 4 websites
Opinions
We just had an amazing experience here. We were a party of around 14 people, some who have learning or physical disabilities. The staff went above and beyond to make each and everyone one of us feel welcome. They accommodated all of our needs. A special thank you to Jas who was our main server. He was very patient and friendly and an absolute star! They knew we couldn't leave much of a tip for their service but still went an extra miles for us. Extremely satisfied! Will be recommending it to everyone I know.
justina k . 2025-04-10
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Gisela was lovely, very kind and more than happy to help … loved the tips on the Portuguese language too! Thank you so much, see you again soon!
Bronach Ball . 2025-04-09
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My wife and I had a wonderful time at Zizzi's in The Light at Leeds. We had booked a table for 2. The service was excellent, and very quick. The food was first class, and the staff who served us - Nick and Donna - were helpful and cheerful.
Paul Merritt . 2025-04-07
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We enjoyed a 3 course Mother's Day meal. Absolutely faultless! Perfect presentation, generous portions, delicious food what more could you ask for! The staff were so friendly and welcoming especially Donna! Thank you for making it so special. Clean and very efficient restaurant. Highly recommend.
Vicky Dalby (Vickyscraftymoments) . 2025-04-06
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Jas was amazing, very friendly and helpful
Chloe Westmorland . 2025-04-05
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great food, rowan was lovely :)
Amy Rebecca . 2025-04-05
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Fantastic birthday meal for our granddaughter made special by great service from Jas
Denise Benn . 2025-04-05
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Jas was a great waiter, made our night! Thank you
Claire Westmorland . 2025-04-05
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Great service from Jas, very friendly and good food.
jacob perry . 2025-04-04
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The service was really friendly and fast and the food was delicious. The rainbow lasagne is a fantastic veggie option and I would recommend the garlic bomb! The restaurant was clean and inviting, would definitely come again.
Amy Jones . 2025-04-04
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Greeted by a pleasant Nick at the door. Very engaging and warm welcome. Seated and served in a prompt manner, nothing too much bother for the staff. Food delicious 😋 Thanks Nick, Jas and Donna
Dylan Jones . 2025-04-04
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Jas was amazing!! 10/10 service.
hafsah ahmed . 2025-04-04
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Excellent service. Our waiter Jas was great at recommending items on the menu. Definitely be back.
Berni Brydges . 2025-04-04
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Jas was a very accommodating server, making sure that all of our food and drinks were coming out in good time and that we were satisfied with the service that he and the rest of the time were providing (which we were).
Louis Mockler . 2025-04-04
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Great meal and service was amazing! Jaz was our server and he really looked after us. We will definitely be returning
Rebecca Holdsworth . 2025-04-04
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Very quick service from attentive and courteous staff, thank you Donna, Nick and Jas :) . The food was delicious and I can highly recommend the morello cherry sour cocktail. Comfortable and welcoming atmosphere . Most enjoyable experience
A. Jones . 2025-04-04
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Amazing service from Nick, friendly, lovely and helpful, would come again.
Julia Marshall . 2025-04-04
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Loved the food and Jas’ customer service was exceptional
Bipasha Narendra . 2025-04-04
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Ive been here twice in the last couple of months. The food and service is fantastic. Im looking forward to my next visit.
Micaela Hagen . 2025-04-02
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Excellent service from Donna. Made sure food allergies were accounted for and checked when the food came out that it was correct.
Edward Chapman . 2025-03-30
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Donna was excellent, corrected a small mistake made and made the experience better!
James Piggott . 2025-03-30
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First time coming.. menu is amazing, will be coming back to try something else. Staff are very friendly.
Keekee Grant . 2025-03-30
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Out for mothers day.Donna was brilliant server.
Betty.emmett1723@gmail.com 1410nellie . 2025-03-30
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Donna was extremely kind and attentive to our needs. Would definitely come back again.
Samantha Coe . 2025-03-30
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Donna was lovely and the food was amazing!
Lu lú . 2025-03-30
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Food was fabulous, and Donna was amazing at ger job. So helpful and friendly. Highly recommend
Paul Mooney . 2025-03-30
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Amazing welcoming and good food
George . 2025-03-30
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Had such a good time! Food was brilliant and our server (Erin) was fantastic.
Teah Jackson . 2025-03-23
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Nick gave us fabulous service! Really looked after us. He’s a huge asset to Zizzi’s and we’ll be back!
Mitesh Patel . 2025-03-23
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Erin was a wonderful hostess and the food was banging!!
Lewis Walls . 2025-03-23
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Had a lovely meal here with a couple of friends. Nick who looked after us was just great, friendly and attentive, nothing was a problem.
Susan Diggle . 2025-03-19
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Last Friday, my friends and I dined at this restaurant. The food was delicious, and the atmosphere was great, especially since we could watch the chefs cooking, which added to the overall experience. After finishing our meal, a server cleared our table, and we continued chatting for about an hour to an hour and a half. Just as we were about to order some drinks, a staff member approached us and asked us to settle the bill and leave because they needed to combine our table with the one next to us to create a larger table. Although they apologized, the situation left a bad impression, especially since the restaurant was only about 70% full. We didn’t understand why our table had to be rearranged when there were still plenty of empty seats. What made this experience even more frustrating was that we had made a reservation, and the restaurant never mentioned a time limit for dining. If they had, we would have been more mindful. Since we had originally planned to order more drinks, being asked to leave felt quite disappointing. In the end, we decided not to stay any longer and just paid the bill. Overall, the food and ambiance were excellent, but the service could use some improvement. If the restaurant has a time limit for tables, they should communicate it clearly to avoid situations like this. Hopefully, this was just a problem with one particular staff member and not a reflection of the restaurant’s overall service policy.
wk lam . 2025-03-17
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Great lunch with my family this afternoon. Donna served us and couldn’t have done enough! Great food and fab service. Will be coming back!
Ellis Orange . 2025-03-14
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Enjoyed a nice meal. The waiter was very chatty and always at hand if you needed anything. For starter I tried the Crab Aranchini which was tasty and for main course I went for the Calzone. A good choice nice flavours and plenty of filling. It was quiet but not a problem for us. The desert's were really tasty and not too expensive. We used our taste card, definitely worth a visit.
Dimitri . 2025-03-13
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Mujer corredor de comida fue simplemente grosero, decidió apartarse de nosotros al hacer una pregunta. No tenía ningún condimento ofrecido o en la mesa, tuvimos que levantarnos y encontrar a alguien para conseguir algunos nosotros mismos. Inicialmente las bebidas se compraron en la mesa equivocada. Luego llegamos a la comida. El pesto Rosso era insípido y seco. El cerdo pegajoso no tenía crepitaciones ni llovizna de miel caliente. Los calamares estaban húmedos, todo lo contrario de crujientes. El pan de ajo estaba bueno. Seguimos dando oportunidad tras oportunidad y no estamos seguros de por qué. Al final la camarera grosera arruinó nuestra experiencia. Entendemos que estaba ocupado, pero no hay excusa para una falta básica de modales.
Becky S . 2025-03-08
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No puedo comentar sobre la comida ya que no llegó a comer. Esperé 40 minutos después de nuestra hora reservada para sentarse a pesar de las mesas vacías evidente. Pareja con reserva después de que nos sirvieron primera y siguiente mesa quejándose de la larga espera para las bebidas. Como teníamos entradas para el espectáculo de Arena decidió en equilibrio poco probable que pudiera comer a tiempo y se fue. Caos.
JulieB . 2025-03-08
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Enjoyed my meal today with my sister. The reason I’m writing this review, however, is due to our waiter whose name I did not catch. He really went above and beyond with his service, my sister felt unwell and he really tried his best to ensure we were as comfortable as possible and had everything we needed. He was a ray of sunshine!
Jodie B . 2025-03-04
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Cassareccia pollo piccante was fantastic. Service second to none. Donna was great. Jana also was amazing.
Linda Pilling . 2025-02-26
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I love the food here. Sooo good! And the staff in Leeds is fantastic, so nice and helpful.
Patrycja Drozdowska . 2025-02-24
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Was a nice atmosphere and really delicious food!!! Olena was a polite and kind!!! Thank you very much!
олександр небелюк . 2025-02-22
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Such a great experience, food was really tasty, perfect service. I’ll definitely go their again when in Leeds
Pascal Wouters . 2025-02-17
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What a wonderful experience from start to finish. Customer service absolutely fantastic (Jas) went above and beyond any service we have received when dining out.The lunch time menu is such value for money £9.99 per person, such a great choice to choose from, something for everyone. My daughter had garlic bread and pizza, the size of the pizza was unbelievable, myself brushetta and spaghetti bolognaise both so enjoyable. Service was quick, product knowledge excellent and genuine. Wheelchair friendly, no issues at all, l felt very comfortable and was fuss free.Jas even gave me a sample of the beautiful balsamic glaze to take home.l think this would be an affordable, and realistic restaurant for students to visit, after all supermarket prices would cost the same as the lunchtime menu,and taste less enjoyable. Big bonus, no washing up..keep up the good work.
Anne Marie Flanagan . 2025-02-06
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Nick was amazing and so friendly. He is the perfect example of friendliness and hospitality. Absolute gentleman.
Arren Johnston . 2025-02-02
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Tested out Zizzi Leeds before a gig at Leeds Arena. Although it was packed with pre gig diners, service was swift and efficient. I found drinks a bit pricey, Peroni 0% £5.30 a bottle and the red wine I was served, did not taste great. My husband had the Lasagne, which was very nice with a beautifully rich neat sauce. I wanted a gluten free choice, but choosing this was not made easy because I was handed an A4 file with differing allergy free dishes on a variety of pages. Why not just give the customer a gluten free menu card. I had the Scicillian Lemon Salmon pasta dish, that was delicious, but the piece of salmon was tiny, hence the 4 stars. Because we had a bare hour, these were the only dishes tried, but I would certainly give Zizzi, Leeds another try.
Norma Sutcliffe . 2025-01-31
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the food is recommended! But it was a bit expensive ! All the breads absolutely delicious !
jacky . 2025-01-28
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The food was really nice and Sophie was great.
Jack Fitzpatrick . 2025-01-11
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The truffle pizza made me cry it was so good. All the the pizzas are delicious and service is very warm and welcoming - thanks Sophie!
Meg Dowling . 2025-01-11
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Lovely food, two dairy free options for deserts which is great - you don't usually get that. You could also get three courses for £26 which was great value.
Aislinn Dowling . 2025-01-11
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Great food, the prawn piccante is excellent
roadsandrails . 2025-01-11
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Great food and service especially Sophie xx
eva byett . 2025-01-11
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Lovely meal and nice cocktails.
Rachel . 2025-01-11
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Had a great time at Zizzi for my friends Leon’s Birthday! Staff were great and we will definitely be back!!
Olly Woods . 2025-01-11
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Food, drinks, service was absolutely 10/10. Would definitely come back again and again
Leon Daley . 2025-01-11
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Enjoyed my food was nice would recommend
TJL 2004 . 2025-01-11
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Delicious food and fast , served by Donna
Hannah Isherwood . 2025-01-11
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lovely service provided by donna, was not waiting long for our order to be taken, food was lovely and didn’t take long to come out.
Kelsey Barton . 2025-01-11
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Great food - pizza was delicious! Waitress Donna was very helpful and very friendly. Good company too. Definitely would recommend and visit again.
Linda Grant . 2025-01-11
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Fantastic food, wonderful service by Donna. Great atmosphere. Good company. Brilliant evening.
Sharon A . 2025-01-11
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Great food, drinks and atmosphere! 100% would come again. Thanks so much. Sophie served us and she was so lovely and accommodating.
Helen Jackson . 2025-01-11
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Great food, nice friendly staff, good location too.
Darren Humphries . 2025-01-11
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Great food and Gisela was great
Kian Alex . 2025-01-11
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Came with some friends for a meal, good service and a friendly atmosphere. I am gluten free and found there was a good choice of pizza and pasta on the menu, with most pizzas being able to be made gluten free.
Lea Howarth . 2025-01-11
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Brilliant food and drinks, great service as always!
Georgia Fielden . 2025-01-11
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What an amazing place! Zizi Italian at The Light in Leeds is a true gem. From the moment you walk in, the atmosphere is warm and welcoming, and the staff go above and beyond to make you feel at home. The food is absolutely delicious – authentic, fresh, and bursting with flavor. Whether it’s the perfectly cooked pasta or the irresistible pizza, every bite is a delight. The attention to detail and fantastic service really set this place apart. Highly recommend for a wonderful dining experience!
LEWIS BAILLY . 2025-01-11
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Great food, fast service and a good atmosphere.
Jack Miles . 2025-01-11
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Sophie gave us great friendly service - thank you! We enjoyed the pulled pork pizza and beautifully presented salad with hanging harissa prawn skewer.
Michael Hock . 2025-01-11
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Delicious food. Great menu: excellent service and reasonably priced
Amy Beckett . 2025-01-11
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The vibe was very authentic Italian and the food matched that. Good portion sizes and lovely flavours. I would definitely come back again! Sophie was a great server and looked after us well.
Sam Llewellyn . 2025-01-11
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Was very delicious and Donna was really lovely.
Annie Isherwood . 2025-01-11
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Lovely food, very friendly waitress… thank you Sophie
Elly . 2025-01-11
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Brilliant service, brilliant staff, brilliant food
Elliot Rimmer . 2025-01-11
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Llegamos agradable y temprano sin reserva. Nos sentaron y nos dieron menús, incluyendo el menú establecido. El servicio fue muy amable y eficiente. La comida era deliciosa, muy bien presentada. Zizzi es una gran comida a un buen precio. Tener la cocina abierta significa que puedes ver al equipo que trabaja duro. Le da una apreciación real del esfuerzo que se dedica a su comida.
ElaineDow . 2025-01-03
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Fantastic food and even better service from nick, Eleanor, and D:) thank you so much! I will be back xx
Lacey Kalkan . 2025-01-01
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Great dinner night here! Really appreciate Nick and elina for exceptional service... Amazing food...!
Vishnu Natesan . 2025-01-01
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Nick our waiter was great he didn't rush at point and checked we Happy on a number of occasions but not over the top .Can definitely tell Nick as a passion for customer service
Kerry Fitzgerald . 2025-01-01
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Pedido a través de Deliveroo, pido mucho de zizi vía Deliveroo, sin embargo, esta fue la primera vez que hago un pedido desde este lugar. La comida tomó 2 horas y estaba fría. Esto podría perdonar como ordené un viernes por la noche. Lo que no podía perdonar era el hecho de que parte de la comida no era comestible. Las papas fritas estaban sin cocinar y el pan de ajo era un pedazo de masa plano poco cocido, nada como lo que he recibido de otros lugares de zizi. La pizza en sí estaba bien, sin embargo, le faltaban los toques extra normales, como la albahaca. Lo único que vino como se esperaba era las patatas fritas. Entiendo que el restaurante está ocupado, pero si no puedes manejar los pedidos de Deliveroo, no los hagas.
Abi . 2024-12-31
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Uniformed that this place is cashless
Jayden Plumridge . 2024-12-31
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Great service and perfect for families. Straight after arrival we received pencils and colouring in pictures. Lots of space.
Christine Holmes . 2024-12-29
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A very good restaurant in the center of town
Geoffrey Webster . 2024-12-24
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We had booked a table for Monday 23rd December at 5pm for 8 people (two kids included). We had a show at 7:15 so arrived slightly early and asked if the table was ready. The server said it was and showed us to the table however, the table was set for 4 with two chairs missing. The server was nowhere to be seen and I don’t think even realised there was an issue, so we found two chairs and added them. There were four napkins and sets of cutlery missing. We asked the server if we could have some cutlery and they told us they will bring it when they set the tables and then walked off. When the server took our drinks order I asked for some water for the table which they said was fine. They dropped a bottle of water on the table and didn’t bring any glasses. I waited to see if she bought them in case she forgot but 10 minutes went by so I asked for some. The server then brought over 3 glasses? After some confusion we moved on and ordered our food. After an hour of waiting we asked where our food was as we had to get off to the theatre. They said it would be 10 minutes and that they would get a round of drinks on the house so we said no problem. Another 25 minutes passed before our food came out giving us 10 minutes to eat and get to the theatre. As we left they tried to add a £60 device fee onto the bill which is clearly way over 10% (we had 7 pizzas, one kids meal and one round of drinks). Fair to say a really shit start to our night and we were extremely dissapointed from start to finish. Will never return.
maddy white . 2024-12-23
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The food was excellent and the staff were very helpful. (My only complaint was that I asked for Lager and Lime and I have since found out that I was served Lager and lemonade which was totally incorrect. I should have received a Lager and a measure of LIME cordial. Please would the person responsible for the drinks make a note of this for the future. Many thanks.) Otherwise all was excellent...
Anne Simms . 2024-12-21
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Nick is incredible, amazing customer service
Allison Moore . 2024-12-19
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Food was lovely and staff were amazing. Nic was very attentive and was always around to help
chloe salt . 2024-12-19
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Great experience, great food, fantastic value for money and brilliant customer service from Nick!
Katie Reynolds . 2024-12-19
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We visited Zizzi’s on our work night out, greeted but the wonderful Nick, his warmth and friendliness made our night, thank you for you’re presence Nick xx
Jennie Hart . 2024-12-19
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Had a lovely pre Christmas night out here with friends. The food was spot on, as was the service. Thanks to the very friendly (and patient!) Donna for helping me choose delicious dishes that avoided the many things I'm intolerant to!! Will be back :-)
Jen Wallin . 2024-12-18
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Absolutely fabulous darling, 5 star all the way highly recommended you eat hare
Michael Whitehouse . 2024-12-16
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Nick W. Always such a pleasure to see when we come to ZIZZI, polite and friendly!!!! Great service
Stacey Wagstaffe . 2024-12-16
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Donna was amazing. Truly went the extra mile with our children. The food was fantastic. Thoroughly enjoyed the whole experience after our cinema visit.
The Mussel Pot & Grill . 2024-12-15
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Fantastic food and experience - attentive staff were excellent
Dan Teasdale . 2024-12-15
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Fabulous place to eat. Great atmosphere, friendly staff.
Donna Emmett . 2024-12-15
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Brilliant atmosphere and lovely service, highly recommend! :)
Gabrielle Jones . 2024-12-15
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What a great experience at Zizzi Leeds the light the staff were amazing and couldn’t have done more for us. Me and my sister had the most amazing food and would definetly come back for the lovely Christmas atmosphere
Ella Woodhead . 2024-12-15
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great food and service around defiantly recommend coming here
Liam Whitehouse . 2024-12-15
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Great food and amazing service!
Shivani Sriram . 2024-12-15
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Visited here with some friends and had Donna servicing our table. We had some dietary requirements which she was so patient with and gave us full information regards the menu. Atmosphere was lovely and food was soooo good! - with the whole experience would definitely visit again and recommend
Jason Kind . 2024-12-15
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Fab food and wine. We were served by Donna and she was lovely, she made us feel so welcome. She coped with a table of 8 colleagues who were out for a Christmas do!
Fiona Killen . 2024-12-12
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Food was lovely , experience was friendly and very knowledgable - Donna was amazing and a perfect edition our Christmas night out :)) if we were in town we would come again!
anna leigh . 2024-12-12
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Donna was the one to serve 18 girls! Her personality and happiness really was above and beyond and she made us feel so welcome! This is my first time here and I will be back again!! Thankyou Donna
Sumara Gilmore . 2024-12-11
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Had a fab time at zizzis, Donna was our waitress and she was absolutely amazing!
Millie Leader . 2024-12-11
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