Based on 3.171 opinions finded in 5 websites
Based on 3.171 opinions finded in 5 websites
Opinions
Our servers were lovely and made sure we had everything we needed.We were asked more than once if our meals were OK, and they were. Clean plates all round
Marjorie Parkin . 2025-04-06
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Great visit. Got in on a busy day and Mel really helped make a special Birthday!!
Jessica Dumoulin . 2025-03-30
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Alina gave us amazing service recommended the right dishes when asked her for help and was a positive vibe
Sonia Rall . 2025-03-30
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Mel was great, really friendly and made our friend’s birthday very special. Food was great and drinks were lovely. Thank you Mel for everything 😊
Remnants Protagonize . 2025-03-30
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Our server Mel was excellent!! Really personable, looked after us really well and went above and beyond!
Scott Harrison . 2025-03-26
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amazing 18th meal with my boyfriend, mel was our server and she was amazing. beautiful and the kindest soul!! much love <3
Layla Ellis . 2025-03-23
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We enjoyed a lovely meal on a weekday afternoon. The staff were very friendly and helpful. They took the time to explain our menu options and advised us about the children's menu. The food was lovely. Our young grandson ate everything he was given. We found the two course menu was good value.
Gerald . 2025-03-18
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Everything was just great. The service from the lovely waitress, she kept me informed regarding the allergy that I have (dairy). Then they came out with a cake for my friend and we sang happy birthday. The food was beautiful. Will definitely be back
Andrea Davies . 2025-03-16
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We were big party and even though they were short staff their try their best
Zaklina Bene . 2025-03-15
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we had mel as a server, and they were great! we were a big group and they handled us all with care!
R H Banaszczyk . 2025-03-14
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Great atmosphere and lovely food!!
evie topham . 2025-03-14
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Brilliant service by lovely staff :)
Ben . 2025-03-14
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Fantastic restaurant. Staff are wonderfully, especially Mel who was great with our children.
Calum Burke . 2025-03-10
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Absolutamente no vale la pena una visita , las pizzas estaban mal cocinadas y empapadas , el entrante era tan pequeño y no vale la pena el dinero, luego nos cobraron de más . No volveré con prisa
Simon R . 2025-03-06
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starters were nice hut weren’t much for what we paid, the calamari was a bit tasteless but mozzarella sticks were so good and came with a sort of bbq tasting sauce. mains were fab, had the carbonara 1010 recommend and not just because i love carbonara, friend had goats cheese pasta and thought it was yummy. i had the sticky toffee pudding, ice cream was good. it felt like the sauce was too absorbed into the sponge and there was no difference between the two likely because they are probs prepped that way/pre-made and microwaved. friend had tiramisu and thought it was quite bland but very light to eat. overall though, food aside - staff were absolutely lovely and the whole atmosphere was very welcoming, cozy and calming - playlist was fab too
Kate Dunn . 2025-03-04
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Ruben was very attentive and recommended an excellent Gavi wine with our meal. He made our whole meal a very enjoyable experience. Thank you Ruben.
Pauline Robinson . 2025-03-01
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Rather average food for the price - certainly not the best Italian food ever - but a great place to take the children at half-term, with very helpful staff. Good chips. Not bad pizza (and you can opt for a half pizza with salad).
ianhobsonuk . 2025-02-20
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Every visit, without a doubt we have quick, friendly service. We're always welcomed with a warm smile. We get our food quick, and hot (and to excellent standards). The place is always ever so cosy, with top notch cleanliness. The payment process is quick and the pricing is amazing for what we order. It was our anniversary, and when we were seated into a booth the man seating us said 'a little birdy told me you should look at that card'. It was a congratulations note with a complimentary prosecco or desert. It absolutely made our evening! Edit: come here every month now. Absolutely fantastic! We usually have the same 3 servers, which is great as we're now familiar with them! Had Mel tonight (19/02/25) and she's been Absolutely fantastic! ❤️
Paige R . 2025-02-19
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Really enjoyed our meal here. Staff were fantastic.
NA . 2025-02-18
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Vi ble møtt i døren av en servitrise som sa: Det tar 45 minutter! Ikke hei eller velkommen. Fin atmosfære inne, og ja, det tok minst 45 minutter tross svært få gjester. Bestilte Calzone og den var ikke spesielt god. En merkelig blanding av ingredienser. Blant annet kjøttboller. Vi følte at vi nesten ble kastet ut da vi var ferdige med å spise. Har vært her to ganger før, hvor en av gangene var førsteklasses. Men med to av tre ganger mer eller mindre mislykket, så takker vi for oss.
Christine Engebretsen . 2025-02-18
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Lovely food and staff! Easy payment with the barcode. Thanks!
Rapun zoll . 2025-02-18
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Never usually have any problems when I usually come here but me and a friend ordered two diet cokes and they had a weird taste that was quite chemically, i politely asked to swap the drinks and the bar staff man had no issue with this and said we could, when I get back to my table my friends notice the woman with blonde hair and a black shirt pulling rude faces towards our table and trying to say it tasted fine. I didn’t have an issue paying for more drinks and I would never usually complain but just thought the way she acted was rude and unprofessional.
Chloe X . 2025-02-16
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Can get busy at times, but the food is amazing, the staff are super friendly and the food is worth the price!!
Grace Smith . 2025-02-15
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3 course meal for 21£ delicious (get the brownie), waitress with red hair was great
Gavin Lynam . 2025-02-15
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Excellent atmosphere and brilliant service. It was served by Mel, an absolutely lovely place for a group meal...thanks guys
Albert Richardson . 2025-02-12
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We came as quite a big party and Mel was so accommodating and helpful! She was so friendly from the start and made sure we had everything we needed :)
Heather Quinn . 2025-02-12
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Mel was our waistress she was lovely, our food was amazing and customer service here is great!! Thank you for looking after all 9 of us 🥰
Darcie may Downes . 2025-02-12
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Came for my staff meal and Mel was amazing, brilliant service great food🫶🏻🫶🏻
Hannah Dutton . 2025-02-12
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wondetful food and staff, thanks so much mel. great for both gf and veggies !
Hope Lewthwaite . 2025-02-12
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Wonderful date night with the wife. Mel was very attentive and friendly. 100% will be back because of her 😊 Food was great and full of flavour!
Owen Sloanes . 2025-02-12
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Lovely service from Mel, didn’t feel rushed, really attentive. Food was lovely. Will be back :)
Jessica Sloanes . 2025-02-12
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came for a meal with friends and was served by mel! absolutely lovely service and the food was amazing too 10/10 will be returning !
ellen . 2025-02-12
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Mel was a sweetheart and the food was so good. Very accommodating! Would recommend.
Christa York . 2025-02-12
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Mel was lovely! And the food was fantastic!
Michelle Jade . 2025-02-12
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Brilliant time, great atmosphere and service by Mel, will definitely be back !!!
Yurai . 2025-02-12
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Very nice place to eat,quality and fresh food, definitely recommend 👌
Irina Ganez . 2025-02-10
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I recently experienced the outstanding service provided by Mel and Gaia. Their warm and friendly demeanour made us feel very welcome. They ensured that we had everything we needed and made the entire experience enjoyable. Their professionalism paired with genuine kindness truly sets them apart. Even watching them engage with other customers, they gave amazing customer service to all. I highly recommend visiting and experiencing their exceptional service for yourself!
Charm Igiraneza . 2025-02-09
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Food was great, and the service from Kayleigh was absolutely amazing. Could not have asked for a better waitress.
Bradley Germaine . 2025-02-08
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Food was lovely. Kayleigh’s service was amazing. Would definitely reccomend.
Sean Flynn . 2025-02-08
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Kayleigh was great! She was so nice and attentive!
Daniela Diaz . 2025-02-08
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Kayleigh was so lovely and made my friends birthday so special. Food was lovely and service was better. 100% recommend
Kerry McPherson . 2025-02-08
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Staff are all very friendly, especially Kayleigh, such a lovely staff.
Joanne Kuo . 2025-02-08
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Kayleigh looked after our table, she was great! Attentive and helpful :)
Oscar Bellerby . 2025-02-08
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Great food, atmosphere and fab service! Mel was very kind and made the difference! Really recommend
Mariah Ultramari . 2025-02-07
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The food was cheap and as a result very bland. It’s true you get what you pay for. Felt like I was in a cafe rather than restaurant. There are better Italian restaurants. Yes you will pay more but at least the food will be tasty.
Fiona Nicholson . 2025-01-31
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Excellent customer service we were served a lady called Mel who was very friendly and helpful.
Elaine Gilhooley . 2025-01-29
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Great service from Mel. Delicious food.
Porter Boldt . 2025-01-24
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Mel was a great server and the food was great
Will Cleary . 2025-01-24
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I was served by Mel, she was absolutely lovely and made the experience even better!
Poppy West . 2025-01-24
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Mel was a lovely host, the food was lovely and her brilliant service made the experience even better!
Alice Bentley . 2025-01-24
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I recently had the pleasure of dining at Bella Italia, and I have to say that Mel made our experience truly memorable. From the moment we walked in, Mel greeted us with a warm and friendly smile, instantly making us feel welcome. Her service throughout the meal was impeccable — she was attentive without being overbearing, and her recommendations for food were spot on. And I must mention that she went above and beyond to ensure we had an exceptional dining experience. Bella Italia is lucky to have someone like Mel on their team, and I can’t wait to return for another meal with such wonderful service!
Sebastian Varghese . 2025-01-23
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I had the pleasure of being assisted by Mel, and I couldn’t be more impressed with the service. From the moment we interacted, Mel was friendly, attentive, and truly made sure all of our needs were met. It was clear that they were knowledgeable and genuinely cared about providing a great experience. Every question was answered promptly, and Mel went above and beyond to ensure we had everything we needed. I left feeling not only satisfied but genuinely appreciative of the service we received. If you ever have the chance to be served by Mel, you're in excellent hands!
Ann . 2025-01-23
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Our server Mel was so lovely, thank you much!!!
Ava Marie . 2025-01-23
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Friendly and welcoming staff, a perfect place to visit. Mel was the best on a busy night :)
Pete Ward . 2025-01-23
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Brilliant place to eat service excellent
Paremjit Gill . 2025-01-23
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Amazing food, our waitress Mel was so lovely!!
Gabrielle Maris . 2025-01-23
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It was reasonably busy but not frantic. Most of the time the service was on the slow side, because there were only two waiting on. The food was not great, more live average.
Maria F . 2025-01-21
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£5 pasta deal is well worth the money. Service was great and very quick. The place is medium sized and not busy but the atmosphere is great!
Sam Bolton . 2025-01-17
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Came for mine and a friends birthday with a big party- amazing service and the staff were super accommodating. Food and drinks were amazing I’d 100% recommend.
Holly Miller . 2025-01-17
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Came for a birthday and the service and food was wonderful. Staff was helpful and friendly and will be returning!
Sebastian Dillon . 2025-01-17
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Staff were lovely and accommodating! Came for my friends birthday and they made it really special!! :)
Grace Young . 2025-01-17
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Had a lovely server called Kayleigh! She did a an amazing job of looking after our tables! X
Olive . 2025-01-17
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very warm and welcoming staff, accommodated to allergies and handled our table of 12 very well 👌
Grace Cooper Brown . 2025-01-17
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Very professional staff, just only arrived and I can see already they know what is customer service also asked for first Aid Richard helped me to find a solution for me. Thank you Richard nice staff!
Istvan Horvath . 2025-01-17
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Fantastic place with excellent staff and food.
Denise Cookson . 2025-01-16
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Puede ser una cadena, pero la elección de alimentos es genial. La comida en sí siempre es genial. El personal es muy servicial y amable. Asegúrate de obtener la aplicación, ya que te ofrece ofertas especiales y dinero de descuento. Por ejemplo, en esta visita recibí 15 libras de descuento por mi cumpleaños. Resultado!
JohnCasey29 . 2025-01-16
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Mi pareja y yo fuimos a almorzar el miércoles 15 de enero. Bonito saludo, opté por albóndigas y ajo, gambas chile, para empezar estaban preciosas, para la red me dieron spag bol, y mi compañera consiguió pollo cattiatore, y un pan plano de ajo, queso y cebolla caramalizada, delicioso. El personal muy eficiente y amable, defo ir de nuevo. Chicos bien hechos, personal de cocina y camareros x
Tweety S . 2025-01-15
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Food was delicious, and our service was incredible, the waiter was soo nice and was able to attend to all of our needs, she was soo nice and it was very busy and she was by her self, definitely recommended
Callum Ryder . 2025-01-14
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We were served by Craig who could not do enough for us. He was working really hard and was very friendly to all the customers. He shone out and it’s rare to see such exemplary friendly and efficient service. He even offered to charge my daughter’s phone as she mentioned showing him a voucher before it ran out. He knew the menu very well and kindly adapted a meal to suit my dietary requirements. He was leaving the dining area to go into the kitchen and even took the time to say thank you and let us know we had someone else looking after us now. He deserves a big pat on the back. Thank you.
Gill Eastwood . 2025-01-14
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Great quality of service by Craig
Pranav Aggarwall . 2025-01-10
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Over £100 for 3 pizza's, ribs and chips and 4 drinks, all of which were mediocre at best. Was a first visit and won't be back. Our local Italian is nicer, cheaper and better atmosphere and service.
Gavin Roberts . 2025-01-03
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Anna is great, everything we come she remembers our kids and is so good with them. We've never had a bad experience in the 14 years we've been going to Bella Italia, it's our 'go to' place with the kids.
Laura Brown . 2025-01-03
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Found a long hair in the middle of my pasta. Paid and left. Never had this issue at the other restaurants so maybe just this one.
Harvey Jackey . 2024-12-31
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This was the first time at the restaurant and wow was I surprised. Looks great/staff are so friendly and professional. Nothing was too much trouble. One of our party smashed a glass and the staff member cleared it away so quickly and just made a joke about putting it on the bill. The quality of the food is excellent. The place was spotlessly clean as you would expect. I have no complaints at all and I will be back very soon. I have all ready recommended the restaurant to my two sons. Good job guys.
Michael Gridley . 2024-12-29
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Visited for our son’s 15th birthday because it’s his favourite restaurant. Always great food, warming atmosphere and friendly service. Can’t beat it for a family meal.
Samantha Yule . 2024-12-24
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we had mel and it was amazing service and she made this experience so much better! fast service and great food ! highly recommend x
maisie barber . 2024-12-23
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Mel was so lovely and really friendly service was great and the atmosphere was fantastic they make birthdays very welcoming
Mabel Boyes . 2024-12-23
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Mel made my friend’s birthday! Super fast service and great food.
tilda . 2024-12-23
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mel was AMAZING!!!!!! (food was great too)
harriet bintcliffe . 2024-12-23
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Excellent food and service, fair prices, would definitely recommend
Jo s . 2024-12-23
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Just like the title, good food and good atmosphere 👌
Kibreab Tesfamariam . 2024-12-21
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Excellent service dealing with the works due
jake bull . 2024-12-19
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Waiter Ruben was attentive, happy and on the ball!
Laura Halliday . 2024-12-14
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Really nice food and staff. Kayleigh was really friendly.
Magenta Device . 2024-12-14
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Food was nice, Mel was a lovely server
lars Harrison . 2024-12-13
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Very nice food and lovely staff.
Blake Whitehead . 2024-12-13
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Mel was lovely and very accommodating. Definitely will be coming back :)
Shania Teddy . 2024-12-13
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Great service. Mel was amazing! Thank you!
Kouta Vereb . 2024-12-13
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Had a great time and service was great too
Cain Watson . 2024-12-13
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The food was great, our server Mel was ace too, will come again.
Immi Wicks . 2024-12-13
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Average food. Below average service. Rude staff.
AP . 2024-12-12
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Love this restaurant the staff are always really kind especially Mel who served us today with a smile 🙃🙂
Gabriella Holt . 2024-12-11
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I visited last night with my husband (no booking) & we were seated straight away. The food was great, fast to be cooked and super tasty. Portion sizing was good too. Our server Mel was lovely and very friendly. The restaurant had a warm cosy vibe (especially as we had been out walking in the rain) making it easy to relax and enjoy our food. The pricing is very reasonable too especially for the quality of the food. I would definitely visit again in the future 👌🏻
Kirsty Conyers . 2024-12-07
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Fantastic food, great veggie and vegan options, and the loveliest staff! Mel was fantastic and we'll definitely come back!
Emma Affleck . 2024-12-06
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Popped in for some food for my Grandma's 80th. All the staff were super accomadating and friendly, The food was spot on and arrived quickly, atmosphere was top notch, and all this while the place was rammed without a free table in sight! Genuinely some of the best service I've ever recieved. 🙌
Fynn Birch . 2024-12-06
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Lovely food & drinks and really kind and caring service from Mel! Thank you :)
Oliver Barnard . 2024-12-04
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Great visit, and lovely food. Server Mel was wonderful!
Ellen Carver . 2024-12-04
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Mel was mint, Mel was gave the best service, will come again.
Aaron Morrell . 2024-12-04
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Brilliant experience, food was amazing and up to standard. Our server was Mel and she did amazing. Thank you, would recommend.
Dylan McCallion . 2024-12-04
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Lovely visit to Bella Italia tonight before a gig at the arena! Mel was lovely and provided quick and great service! Would definitely recommend & come back when in Leeds :)
Becca Lloyd . 2024-12-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1365 Opinions
Came with some friends, excellent service and polite staff. The food came really fast and was nice and warm. Nice view from balcony. I would highly recommend this place 10/10 :)
1199 Opinions
Love this place, the people that work here are ace, they always read the comments/requests. Food is always hot and delivered promptly. I can say that donner wrap, donner kebab, cheese burger, chicken fillet burger, chips/cheesy chips, chicken tikka, pizzas, milkshakes and side orders are beautiful. Brilliant local take away! Thank you from the kirkdales :)
2415 Opinions
We just had an amazing experience here. We were a party of around 14 people, some who have learning or physical disabilities. The staff went above and beyond to make each and everyone one of us feel welcome. They accommodated all of our needs. A special thank you to Jas who was our main server. He was very patient and friendly and an absolute star! They knew we couldn't leave much of a tip for their service but still went an extra miles for us. Extremely satisfied! Will be recommending it to everyone I know.
1326 Opinions
Yoo!! Don’t know who made it but flip me .cold,the smell but I tried to ignore it and just eat , until the smell got to me and my stomach started hurting it still hurt can’t sleep took 1hour and 17 minutes to arrive maybe is not your fault but cmon man I have had shawarma my whole life and please don’t come at me saying I don’t know what I am on about I am from Iraq and what we it is shawarma if you don’t know but flip me the only thing that was good was the Pepsi and also in the picture and description I thought it was 2 shawarma but no ti was just 1 smelly one sorry about it is just I am really upset because I haven’t eaten for a while and I ordered some food and is just really disappointed me