Ciao Bella in Leeds

Went there yesterday with my husband to dine. The waiter was a bit impolite, he always kept us waiting despite being only one more table in the restaurant (not a busy night). We could clearly see he was ignoring us and not paying attention when talking to us when we were waiting to order in between meals. The food was good but because of the bad service, we won't be returning to this restaurant.

Needless to say, we're not going back there. Last time, the older waiter had to move us mid meal from the two sitter he sat us down to another two sitter because of some confusing reason. The way he did it made everyone around us stop and stare. Today, the younger waiter lectured me that it's not ok to order desert while one of us still has a bit of the main left. But if she wants to order, knows what she wants, I want to order and I know what I want, why do you put your clients on the spot? Needless to say, we're not going back there again.

Food was amazing and really good value. Service was great

Found this little gem in Leeds. Could not fault this place at all from the moment we entered to the moment we left the staff were very attentive and so friendly especially Rick (I hope I got his name right). The food was delicious and reasonably priced we will definitely be back when we visit Leeds again

Recommend, the Quattro Season pizza and Lasagna Della Mamma.

Attended a Friday evening. No booking but accommodated for a table of two. Great service, lovely staff. Food great and prices reasonable.

Nice service with friend smiles and kind regards.The seafood shrimp black noodles that I don't know how to address the name of tastes very good.Definitely will go there again for it.

Food is very tasty, although portion sizes are quite small. Service is okay, some very chatty, others not at all. Asked for the bill which never came, ended up going to the desk to pay.

Found this little gem by accident, really lovely food, great personal service and very reasonably priced. Will definately be back

Very good food and not expensive. The early bird deal is very good in terms of price and quality. Staff also extremely attentive. I don't understand why others complain about staff. We ate here 3 times during our 11 day stay in Leeds so that says a lot. The building itself has also been beautifully restored.

Lovely place, great food, great service and decent pricing. Will return

I went in for a Tiramisu and a Tiramisu I got! Fabulous 👌 Homemade and delicious. I nearly ordered another portion.

Brilliant little gem - staff were very friendly and attentive! Made is feel very welcome. Food was delicious ! Will definitely visit again.

Went for my partner’s birthday meal - was absolutely amazing. Lovely staff, gorgeous food, and a really lovely atmosphere. We will absolutely be going again!

I am writing to share my recent experience at Ciao Bella in Leeds, which I found to be quite delightful. Upon arrival, my party and I were warmly greeted at the door and promptly shown to our table by the SUPER polite maître d’. As we perused the extensive menu, we found ourselves somewhat overwhelmed by the choices. However, the maître d’ graciously took the time to assist us …… even gave us a little lesson in Italian pronunciation 🥰and recommended the special lunch menu, which is exceptionally well priced at £9.95, including a soft drink. When our portions arrived, we were pleasantly surprised by their generous size and appealing presentation. I can confidently say that I will be returning in the future. The restaurant itself is situated in a beautifully restored millhouse, and it was lovely to see that many of the original features have been preserved. Additionally, the background music was delightful and at just the right volume, enhancing the overall dining experience. Thank you for providing such a wonderful dining option in Leeds. I look forward to my next visit.

Did not experienced food because of the rudest manager there. DO NOT RECOMMEND You need to explain rules before shouting at guests. Your restaurant is not the center of the universe.

I do not recommend it. The manager can be rude to you and it's your problem))

Ciao Bella is an independent restaurant, not a chain, which would normally be a good thing, but in this case it means the owners don't prioritise customer service. On the Groupon voucher, you have to book 24 hours in advance, and there is no leeway, even when the restaurant is empty. We booked 24 hours in advance and we were on the last day to use our voucher. The man, who I assume owns the restaurant, scanned the QR code and immediately said it wasn't recognised, so he couldn't accept it. There was no hesitation from him or attempt to look at why his scanner wasn't working; he didn't ask anyone else and wouldn't even look at our Groupon email. He said, "I don't get paid if it doesn't scan." (No consideration about the money I'd lose buying the voucher in the first place.) His brusque, dismissive manner got my back up straightaway and he was so patronising. His only 'advice' was "to take it up with Groupon" - which I did not want to hear as this was our last day to use the voucher, so I'm sure Groupon would only say it has expired if they had to respond the following day. Anyway, we didn't leave, but instead I found the email and the asked him to try typing in the code number. He then surprised himself that it suddenly worked and then led us to a table pondering why, but no apology. After that 'welcome', I really didn't feel like staying there, but obviously I'd already paid. Sitting there, we could see he and his wife/partner were chummy with a lot of the 'customers' there. There were more people drinking than eating. The menu is a bit limited and the pizzas aren't very distinct from each other - toppings are similar across different pizzas. I don't think there's much genuine Italian influence or time spent putting the menu together. The pizzas weren't bad - thin base with good tomato and cheese, but olives, artichokes, etc. tasted like they were out of a jar. Soft drinks are pricey - £3.50 - £4 for a small glass and a bit flat. Reading other reviews since our visit, it seems like Ciao Bella are happy to put themselves on Groupon, but put obstacles in the way when people actually turn up.

Very nice bar at the end of the evening

The food was nice, unfortunately the staff weren't.

Food was very nice. The only let down was the two male staff members. One was the owner. Very rude and it felt like they didn’t want us there. Customer service unfortunately is not their strong point. Also once eaten pretty much wanted us out and did not want us to stay and drink. I would get this if fully booked but it was a mid week night with empty tables. We left as a large group and took our custom food elsewhere. Shame as food was nice.

Food was good, staff were good.

Can’t stop thinking about lasagne I just had there. Beautiful place with amazing service 😊

As usual a pleasant meal and atmosphere owner happy and joyful food excellent as always don’t understand all the negative comments are there that many entitled awkward people guess there must be 😀get a life and get in the real world

Fantastic place to eat we found it on Google called and got a table on Saturday night. Great service from all staff and all over seen by the owner food was really good served hot lol definitely goback if in Leeds again

What can I say this place is absolutely amazing not too busy on a Saturday night but very impressive old warehouse bright and cool great menu friendly staff and lovely food can't fault it and the boss is attentive to all going on. Promised a good review as was fantastic so here it is.

The food here is delicious and most of the staff are just lovely but the manager is very rude. I'd booked a meal via groupon for me and my 16 year old daughter as a treat. We were a little late due to a train cancellation but the restaurant was literally empty! He initially said there was a 24 hour rule for groupon vouchers, then I said I did think I'd booked through Groupon but received no confirmation he asked my name and yes you were booked but as I was late it didn't count and i couldnt use the voucher....despite every single table being empty, not one person in there!! Eventually he agreed to let us use our voucher but what was supposed to be a mother daughter treat he left us feeling very uncomfortable and not at all welcome. It's a shame he lets the overall experience down as the other waiting staff are so lovely and as mentioned before the food is good. We go regularly and he always has a gripe and clearly doesnt like voucher users...Which begs the question why theyve signed up to Groupon?? I don't think we will be back!!!!

Very good food and service was very good ,lovely Italian food and cooked very well and staff amazing

Food was incredible, very clean and spacious. Would definitely go back. Just have to say that we got there well before 5.30 (end time of lunch time menu), were not informed that if we wanted to order from that menu we would have to do it quickly. When we noticed it 5.24, we were told 'no you can't order' and there were only 8 people in there at the time. Felt this was unfair so pls just inform customers when they arrive. Linda (waitress) was so lovely and fantastic at her job. There was just a misunderstanding about a drink and we felt that others took over from her. We felt this to be very unfair on her and possibly a little embarrassing also. She dealt with it so professionally. I spoke with her before I left to tell her she was doing a super job. Well done Linda and keep up the great work.

I have a favorable impression of the Italian cuisine served at the establishment. The cleanliness of the restaurant, the deliciousness of the food, and the friendliness of the staff are all commendable. The location is also quite charming. Overall, I have nothing but positive things to say about my experience. Additionally, the voucher obtained from Groupon proved to be a worthwhile investment.

Second visit. Nice calming restaurant. Has the early bird which is good value for money and also piping hot meal! Yum

Love this place and the food plus any place that plays Mazzy Star / Hope Sandervol is fine by me.

Authentic Italian food, delicious pasta and spectacular tiramisu, I will definitely return

went to this restaurant the reception me and my partner got was disgusting when we walked in would not go back there at all

Avoid at all costs. Worse customer service ever!!! New Mums definitely not welcome ! The place was empty but 1 couple in the corner & we asked for a window table with the pram and was told we couldnt due to the pram would block the next table. I didnt see this as a problem seen as no on else was about but issue could of been solved by 1 chair been then no table would of been blocked. The old man was rude and very unwelcoming so after that , i mentioned the voucher we had to which the man got even more annoyed at. I think their response shows children arent welcome as well as prams! I'm glad they pointed out the voucher issue as well , I'd rang previously to check I could use to voucher with 1 adults and 2 children and the lady was friendly and said yes I could , at no point was I told I needed to book 24hours before arriving or I would of done. As a business owner myself I'd be appalled by my colleagues replying to customers like that. I came here on a recommendation and safe to say its not just us they will of lost as customers.

Bought a Groupon Voucher for two for Ciao Bella. Well worth it. The food was exceptional, the service likewise and the atmosphere was welcoming too. I will be definately visiting again sometime.

Have eaten here several times- always enjoyed the food, atmosphere and service. Would definitely recommend. We come to Caio Bella every time we visit leeds

Wow. What a lovely gem of a restaurant!!! Fantastic friendly service, lovely food and the restaurant has the perfect vibe. We were a party of 6 on a Sunday evening and we simply could not fault the restaurant or food. Thanks for a lovely evening.

Had dinner here last night with my wife . We are on a city break from Dublin and we’re looking for a nice Italian . We found it here . Staff lovely and very efficient ( except one girl who basically lobbed our food onto the table ). Food itself was delicious with plenty of it . Decent selection of wines and beers . Nice roomy restaurant with a lovely atmosphere. Recommend ****

A very unfriendly reception. No wonder this place is never busy. We went early doors Saturday lunchtime. Two adults and two youngsters (who behaved impeccably). The guy hanging around scowled at us and reluctantly showed us to a table. Then reluctantly took our order. This guy ruined the atmosphere of the place by giving off such antsy vibes. Pizza was nothing special. Every other Italian in Leeds beats this. A real shame because it could have been my local.

Sadly this was one of the worst restaurant experiences I have had in a long time. The food was poor and the service was just terrible 😞

Strangley expensive for poor food , badly prepared and cooked. Didn't eat but paid. Never again. Service was awful. Used to be OK. Now, not long left I fear. 4 in Friday night. As I said terrible impersonal service. Communication dire. Never again.

I visited ciao Bella with my husband as we were visiting Leeds over the Easter weekend. I'd booked a table via the groupon website before reading past reviews and I felt quite apprehensive about visiting! I needn't have worried, we were greeted by a very friendly staff member. The groupon code was made a note of and we were very quickly shown to a table. The restaurant was busy 7pm on a Saturday evening) but the staff were attentive. We didn't wait very long for someone to take our order and it was delicious. We ordered the cheese garlic bread. This was made fresh on a thin and crispy base with fresh garlic butter. The whole thing practically melted in your mouth. We ordered a side of chips which were proper fried potatoes which were the nicest chips I've tasted in a long time (and I'm from Newcastle so not far from the coast and proper fish & chip cafés). My hubbie ordered a creamy chicken dish with peas and potato slices which he found very tasty. I had a tropical pizza which was 12" in diameter with fresh pineapple on a fresh, home made, thin dough. We both thoroughly enjoyed our meals. The serving staff were very efficient, courteous and caring. Best of all they didn't once interrupt the meal by asking if we were enjoying it. Very happy to visit again and I definitely recommend.

Another fantastic meal in ciao Bella. Food was amazing, can't wait to visit again very soon!!

Lovely lunch. Can recommend the squd pasta with prawns. Absolutely delicious. Takes cash too!! Thank you

Extremely rude manager, exactly like other reviewers have said

Lovely little restaurant. One of our favourites

We visited this restaurant second time for a dinner. As a starter we had tomato salad (£7.95) and courgette in crispy butter (£7.50) which we shared - I have to do these at home, delicious! As a main course my husband ordered Tagliatelle Vecchia (£14.95) and I had Pollo Mantovano (£15.95) - both very tasty. To drink we ordered cocktails - Bellini (£8.95) and Lemoncello Cheesecake (£8.95). As a "desert" we ordered special pizza Nduja Dolcelatte Honey (which we had at our first visit and we loved it because of its special sweet/spicy taste) - £12.95. We really recommend this restaurant.

Went for lunch with a Groupon voucher for two. The food was really good and the service was also. Don’t let the negative reviews put you off, go and make your own mind up.

The Groupon voucher terms stated that booking can be made via phone, just need to provide code. See the terms in photo. Called to book a table and was asked to pay a deposit??? Is this a scam???

Work lunch Food was ok, what you'd expect from a city centre restaurant

It’s expensive for what you get

Lovely food, but dont appear toddler friendly. Very cool attitude towards them, making us feel unwelcome.

All book this restaurant good choice of food always friendly not been disappointed up to now I come from blackburn to meet friend 4 times a year if trains not on strike

If you’re considering dining here don’t! Just read up on the reviews on here and on Trip Advisor and spend your money elsewhere. So much better Italian Restaurants in Leeds available that will give you a warm welcomes and better food.

Posting this here because the chronically online manager has so few customers, he gets to spend all his time arguing with people five decades his junior on Google reviews. He’s also flagged and hidden my review because I (and some other reviewers) called him a racist and he didn’t have any defence against that, so I hope this goes to show everyone his character. If I could give it negative five stars I would. Want to start off by saying this happened to me and my two siblings, both of whom are minors. Before we even sat down, the manager was too busy hugging and laughing with another customer to greet us so we stood there for a good minute. Sat down and the servers were giving us death stares like we were vermin. Politely asked one to take our order and she simply walked away. A member of our party was looking for parking so we wanted to order for them in advance. Manager said we couldn’t do that. So we ordered a set per person and said the remaining member will order upon arrival after his clarification. The manager said we couldn’t do that and we questioned why not- is sitting down as paying customers and ordering food now a problematic issue? And the manager decided to kick us out without giving us a reason. Note, it was me and my two siblings, both children. We asked repeatedly for him to explain why he refused to serve us and he just continued to shoo us out. Had more empty tables than customers AND staff combined so I don’t see why he would even do something so unbusinesslike. Given his response on Google amongst other reviews expressing similar views, DEFINITELY was a racist and didn’t have the balls to outright say he was kicking us out because of our race. Pro tip: if you’re not a racist no one will call you one.

Food was rather nice, but not the best Italian food ever. Unfortunately, the experience was tainted by a disagreement with the manager over the use of a voucher (won't bore everyone with the detials), but it looks like from other reviews that a running theme of this restaurant is poor customer service from the manager. All the other waiting staff were lovely and attentive, but the manager does not know how to treat customers well to get them to return. Edit after owner response: We had a voucher that had expired just a few days before visiting. We called to ask if the restaurant would still accept it, and the manager was happy with this and let us book. At no point when booking did he say that the voucher would have to be scannable. At the restaurant, he started being awkward with the voucher, seated us saying we could sort it at the table. When we did source a new one, he didn't want to accept it. Whilst we appreciate that the original voucher had expired, he was happy to let us book with it. He should not have accepted an expired voucher upon enquiry. Being rude to customers is not acceptable regardless of the dispute, and the manager would have a more successful business if he treated his customers with more respect.

Big mistake not reading the reviews before booking this place. How are they still in business with the rude customer experience and bland food they provide?

The food was pretty good. Had a pizza and pasta, and it was nice, although not the best Italian food ever, with the flavours not coming out as much as they could. Unfortunately, after encountering an issue with the use of a voucher, the manager was rather rude to us. The voucher had expired by only a few days, but upon ringing to book to see if they would still accept it, we were told yes. When reaching the restaurant, the code to scan the voucher would not work (possibly because it was expired). We managed to get another voucher, but the manager would not accept it as it was a different voucher, and his policy is that voucher bookings have to be booked at least 24 hours in advance. We disagreed over the fact that my booking had been made in plenty of time, and that he knew the issues surrounding our voucher at the time of booking, but he still refused to honour the voucher. Whilst I respected his position, he was rude in making his point and had accepted the booking without warning us that if the voucher couldn't be scanned, we wouldn't be able to use it. Considering Leeds has plenty of nice restaurants, we will not return here as the customer service was not good.

In October 2023 my daughter was travelling from London to Leeds. So as her mother i booked a room to spend Sunday night with her before she went back to London ( we live in the North East). I had bought a wowcher for 4 Ciao Bella. I rang on the day we were there to book and wad told we had to give 24 hours notice. So could not use the wowcher. I checked the small print and it did NOT say i needed to give 24 hours notice. So the Wowcher sat there unused and then i had to pay another £4-5 to extend it. I paid £19 for £50 soend for 4 people but they would not let me book. So now i have spent £23 plus for this wowcher. Could not rally 4 people to use the voucher and we are here now to see the Legend that is Rick Astley. So i was told i could only have £25 worth of food. So tonight i had a mediocre - to poor meal and the Money i paid for the Wowcher was a waste of money. I could have gone and paid full price for a well cooked meal else where (because i paid full price here for over cooked scallops and beef). Don't bother people. Very mediocre food for extortionate prices. And Wowcher rip off tops it.

Food I received was barely warm, tepid at best and bland! Could have made better myself! All I got a mediocre apology from the waiter, won’t be returning. There are much better Italians in Leeds to visit.

Food I received was barely warm, tepid at best and bland! Could have made better myself! All I got a mediocre apology from the waiter, won’t be returning. There are much better Italians in Leeds to visit.

The worst experience ever. We came with 2 groupon vouchers for 8 of us. We wanted 3 kids and 5 adults seat separately. The member of staff said he will not serve us until we will seat 4 and 4 by the table. Staff very rude for us. Unfortunately we had to leave and eat elsewhere. We lost the money now trying get refund from Groupon

The worse experience which I ever had in restaurants.Terrible service from one of the staff ,the staff was rude not helpful at all .I'm so disappointed and never forget this experience.

Staff friendly and helpful... Quite evening and service was quick

Bullet dodged. Owners comment reiterates this review. Think twice before making a reservation as they’re still operating like it’s a pandemic and finding it hard and they should quit. Should’ve read the reviews as the attitude of the owner bleeds into the service. Make a deposit and cancel due to genuine reasons with good notice and they still pocket your hard earned money. Doesn’t negotiate another booking on good faith to provide good customer service. Cynical attitude from the owners who neglect good custom.

Shocking attitude from the older guy at the entrance.. came with voucher for 4 but it was only 3 of us as my relative couldn't make it. Already unhappy chap told us we will lose part of the voucher and told us that voucher is for 4 so we should have 4 people.. ended up asking us to leave.. Restaurant almost empty with 3 tables in use.. well done will deffo come back 🤔🤯 where is this Italian famouse hospitality..

Middle of the road Italian.. the bruschetta was awful but the pizza was ok. The food came quick but the overall service was pretty cold and unfriendly. I'd say it's average value but probably wouldn't go back.

We were given a groupon voucher as a gift for this restaurant, it was for two or four and there was only two of us. To be honest the manager (old guy) seemed to of been trying to get us to cancel and rebook another time for 4 but it made no odds to us as we just wanted to eat. The voucher only worked out to £12.50 a head anyhow. Our meal was good but it didn’t stand out to be one of the better Italian restaurants. The starter was an excellent garlic bread, mains were calzone and a pasta dish which was okay and the dessert was excellent. They have a poor selection of wines and only offer Merlot for a red wine which is odd for an Italian restaurant. I didn’t like that as soon as you finish one course you had the next course in front of you within five minutes, no time to digest! The bill was quite cheap even before the groupon voucher was taken off and the drinks prices are pub prices which is good. Environment was inviting and clean! Toilets very clean as well. Would I go again …… probably.

Family meal out on Sunday evening. Service was prompt and polite throughout the visit. The food as ever was really tasty and well cooked. My recommendation for a top class meal would be Scallopina Di Vitello Al Masala. Well worth a visit.

I had the linguine with scallops and prawns. It was excellent. Delicious creamy sauce. £15.95. Fairly expensive but average price for Italian these days. Only leaving 4 because the waiters kept messing up what dish was which on my family table even after being asked which ended up leaving some of my family with the wrong meals. Also, people who had pizza said they were very stingy on the toppings.

I ordered goat cheese and my husband order cheesy garlic bread for our starters. The mains, I ordered lamb shank with mash and cabbage. My husband ordered Duck, sautee potatoes and green beans which were what were listed on the menu. When the mains came ,they had swooped the cabbage for green beans. I hate green beans which is why I ordered the lamb because it was meant to be served with cabbage . I was told when I queried this by the waiter that it should have come with cabbage but he told be they had none left. You would think they would have told me this when I ordered it or before it was served. No check back was made after the error so very disappointing service.

Far too expensive for the quality of the Meal. I had a decent pasta dish (the Alfredo) that was lovely but a member of the party that I went with had the pizza. Hardly any toppings!! Someone else got the ravioli, they said it was ok but the portion size was very small, very expensive for the quality of food. The waiters didn’t seem to know what they were doing and missed one of us out when we tried to order. It’s a nice place but won’t be returning as it’s just far too expensive for such a low quality meal. Ended up going to McDonalds for pudding because we didn’t want to spend another ££££ on puddings. Silly prices and silly staff. Don’t get the pizza or ravioli. The tagliatelle Alfredo and seafood linguine are the only good things really. Nice decor. Also no parking which sucks

Dined at this venue on a Thursday evening with my wife and two friends. The restaurant was very quiet with only a handful of fellow diners. However the service was excellent and the food delicious. We began our meal with a tomato garlic bread pizza which was so thin and crispy and packed with flavour. All four main courses were also very good. The wine list, not extensive, but very adequate provided us with a bottle of Prosecco for the ladies and a bottle of Australian Shiraz, both reasonably priced and very good. I would highly recommend this restaurant. It was the first ime we had been there but we will definitely return in the near future

We went today as a party of 9 6 adults and 3 children. The venues small and intimate. We arrived and had drinks at the bar. Our table was booked but there was no hurry. The food was fantastic and the service was second to none. A fabulous find just off the main centre. We will be back

Dreadful customer service given by elderly waiter. We were asked to leave and never return after we had told him we had been given the wrong meal. Having read the previous reviews you would think he would realise that his bad attitude is killing the restaurant.

First time we've been here and definitely the last. My wife and I called in for lunch, the place wasn't busy. I ordered a pizza Napoli which when it came looked odd because I couldn't make out or taste any anchovy or capers. Called the waiter back over and asked if this was a Napoli to which the answer was no it was a marguerita. When I said that I had ordered a Napoli he called over the manager - an aggressive bad-tempered older guy - not sure if he was the owner or not. He refused to change my food to what I had ordered from the waiter saying that I had eaten part of it and then had the cheek to say that I had ordered a marguerita in the first place - in other words accused me of lying. He was very unpleasant, rude and arrogant. All I wanted was what I ordered but he thought I should stick with what I was given. After a few minutes of this brow-beating he then picked up both of our plates and told us to leave which I was more than happy to do. On the way he shouted not to come back again - I don't think there's any chance of that and if he carries on like that treating customers very badly it won't be much longer before he doesn't have any left. Even Oliver Twist would balk at this place!

Stunning food, will keep on returning.

Everything was perfect, apart from the older manager. He was rude. Bar staff were amazing. Not sure how he retains staff. I would not work for him.

Worst service ever took over one hour to get our meal then paid £24 45 for a cajun ribeye steak witch was about 10mm thick 8 chips 3 mushrooms one tomato. Then one of our party could not make the meal so they charge us £12.50 for a empty chair . 6 tables come in after us and git served before us we asked waitress. She replied they were late for there bookings so they served them first .would definitely not return lots of food was been left as not good quality If I was not with my granddaughter I woukd of walked out and not paid but we did not want to make a fuss as it was her first restaurant meal out with us

Impromptu visit and very glad we chose this place not a chain (Not a local resident, but come to Leeds to visit my son who lives here) Food was fresh, tasty, decent sized portions and very well priced. Staff were friendly and efficient. Will certainly...

We dined this evening taking advantage of “the early bird menu”. We found the restaurant to be charming. We were welcomed with open arms by the owner, having made a change to our reservation, staff were extremely accommodating and polite, food was excellent and of...

Wonderful, family run, authentic Italian. It’s just a short walk from the city centre. Great food and lovely staff who make you feel welcome.

Been here a couple of times now, food is always exceptional, and the service is both amazing in regards to time and politeness My new favoure Italian

What a disappointment, we have visited this restaurant before but unfortunately this will be our last time. We spent the day in Leeds and met family in Caio Bella to be met by what I would describe as an ignorant man dealing with front of...

Had a lovely lunch here, with an attentive and funny waiter. Possibly this was because it was mostly empty at the time, but I give 5 stars when we had a 5 star experience. The food was excellent. I had a very basic dish where there was nowhere to hide behind any flash, and it was lovely.

What a wonderful restaurant to visit Front of house gentleman was superb He certainly knows how to please his customers Food was lovely and very reasonably priced

Great meal, lovely atmosphere and we were really looked after always.

Visit Leeds regularly through work and Ciao Bella is my go to place every time. Apart from the solid authentic menu it's the consistency in quality that's the deal breaker along with the team working tirelessly to ensure your visit is memorable, my favourite of Pollo del Sole doesn't feature on the list given to me on this page but Wow! Also the prawn cocktail not on the menu but the chef will rustle one up if requested.

The staff were kind. welcoming and very approachable . The starters were very tasty I had capresie salad starter with it was light refreshing beautiful colleagues said they were excellent . Main meals were pizzas and pasta chicken and salmon perfectly cooked hot and tasey . I can recommend the tiramisu too. We all agreed everything was beautiful . The service was lovely and timely too. Thank you

Great place , nice food . Friendly manager , always a pleasant experience . Been loads of times always enjoyed it

This was the second time we have visited. We weren't disappointed. We were greeted by a very pleasant young man who definitely made us feel welcome. The staff were very attentive and cheerful and the food served to us was so tasty. The table for our party of 5 had plenty of elbow room and had enough distance from other tables so as not to be disturbed by other diners. All in all a lovely dining experience. Well done Ciao Bella and all the staff who made it a great night.

Starter comprised of ham selection which seemed to have come out of pack from Tesco's Main course of pasta was really inadequate, this wasn't nouveau cuisine just stingy and left me hungry One to avoid

Travelled from Sheffield to Leeds came here for a lovely lunch with a family member and we were served by rick. An amazing person made my experience 10 x better will definitely be back

I have Just had the unfortunate opportunity to try just ‘Ciao Bella’ a local restaurant just steps away from the Leonardo hotel in Leeds. Before I visited the restaurant I had first called ahead and asked them if they would be able to provide me a small table on my own somewhere quiet where I could read, as I was coming in alone. I was told that this would be fine, and I should come down. Upon my arrival I was taken to a small table next to another couple of ladies who were enjoying a happy and jovial meal together. When I asked if I could sit in a quieter area of the restaurant, I was told that all the other tables were booked. At this time only three tables were occupied. Two large tables had families on them (for a short while longer) and the other was occupied by the ladies, who were sat next to me. I was given the menus and asked if I wanted to drink. I enquired about the vegetables that came with the dishes on the menu, given that I was about to order from the early bird menu, and was told that no vegetables would come with the meal but that I could order them extra if I wanted to. I ordered some Leak and Potato soup and sat back waiting for it to come. It was almost impossible to read because the ladies next to me were quite loud in their conversation. I had only worn a t-shirt to the restaurant as I imagined it would be quite warm inside. This was not the case; the restaurant was actually quite chilly, and I mentioned that I was very cold to all three of the members of staff who were milling around me as I rubbed my bare arms. Each one respectively said either nothing or told me that I couldn't move to a different table near a radiator because they were all booked. As I entered the restaurant, I noticed there was a coat rack behind the reception area I was wearing a large anorak style coat and not one member of staff asked me if I would like them to hang it up for me instead it was left lying bunched up next to where I sat. Eventually I put it on around my shoulders as clearly, they did not care if I was cold or if I was sat in their restaurant wearing a coat. The soup was nothing to write home about and could have come from Tesco's. It was served with a few slices of a tiger French stick and a handful of solid hard butter portions, straight from the fridge. The main course was a chicken breast served with a simple and bland, white wine and mushroom sauce with little to no seasoning. It was served with some finely shaved, deep fried potatoes and no vegetables. It felt like a child’s dish. I felt sad that a small amount of broccoli which costs almost nothing from a supermarket for a full head, could have made this an entirely different meal. Dessert was quite a nice tiramisu which could have been elevated by even a token amount of pouring cream. I indicated to the owner that I would like to pay my bill, once was finished. He gestured that he would be right over after he after he had served the two ladies next to me. They paid that bill and left. He then returned to the reception area and began to count out money in the till, even though he knew I was waiting to pay. I eventually stood and walked over, requesting to pay my bill before walking out of the restaurant in complete disgust. For anyone expecting even a modicum of customer services, I would strongly suggest that you go elsewhere. The staff felt untrained and lacking in even the basic skills they should have had. I was left feeling unvalued, sad and unimpressed. Such a shame.

What can I say, great food, great service by all the staff. Had a great date night out, 1st time in over 6 months.

Visited recently with friends for late lunch! Was quiet but the atmosphere was good for chatting! The service was excellent and very friendly. Food was good, we took advantage of the group on offer! Worth another visit, portion sizes were large, lovely pizza plus they are open to slightly amending the ingredients to personal taste which is always good.

The whole experience was brilliant, the staff friendly , funny helpful welcoming.The wine was best I have had in a Resturant, the Garlic cheese bread the best I have had.The 2 mains course beautiful . Hot tasty , and good portions. Sautéed potatoes best I...

Affordable (with Groupon voucher) , tasty pizza and pasta

Food is absolutely beautiful for an authentic Italian restaurant. Staff and service was amazing. Food portions are generous sizes and the food does not disappoint. Will absolutely be returning