Based on 117 opinions finded in 2 websites
Based on 117 opinions finded in 2 websites
Opinions
Had a delivery from this shop today . Food was top class ,the ribs were plentiful and absolutely delicious. Hubby had pizza which he said was the best he'd had in a long time . Delivery was quick and everything was hot when it arrived. Will definitely be ordering again.
christine1803 . 2024-09-21
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I get my pizzas delivered and the are Always arrive hot, and they are yummy 😋
Michelle Hardman . 2024-09-06
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Nice local pizza place. Ordered in store, pleasant staff and food ready nice and quick. Kids new favourites for pizza. The menu is quite extensive with burgers, fajitas and pasta dishes available.
Steven Rice . 2024-07-26
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Very good service food took around 10 mins and was delicious I was one pound of a drink and they gave me it for free. Excellent takeaway
Sam Gregory . 2024-05-15
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Working 3 nights in Leeds we’ve had recognised brands of pizza and chicken the first 2 nights but decided to try a local option on our 3rd night and chose Lucianos only because we found a menu from them. Wow! Wow, wow. What a difference- the most incredible pizza - arrived perfectly hot, with thick fluffy crispy crust, bursting with delicious juicy toppings. Ok half pound burger with the most fabulous hot crispy chips and a a nice fresh chopped mixed salad. All very appetising and yummy. And - cheapest of our 3 meals. Highly recommended - wish we lived nearer as I’d order regularly!
Ziva L . 2024-04-04
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Fantastic takeaway. Brilliant menu, especially the choice of pizzas. My only gripe would be the amount of times the prices are changed before the menus are updated. But, I wouldn't stop that from me giving 5 stars. They are a small business who work tremendously hard and deliver great food.
mike roberts . 2024-03-02
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Honestly food it's perfect .. Good quality but their service isn't good ! Always Delays ! 60mints! For penne ! Than late again more 10 mins and when I do call to see where is driver no answer 😕
sara shams . 2023-07-26
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Absolutely incredible pizza and pasta dishes, some of the best from a takeaway and certainly the best in the area. Staff are efficient and friendly. Chips are next level.
Andrew Wilson . 2023-07-20
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Super fast delivery, great value , hot pizza & delicious! Gem of a place Thank you
Lisa Armstrong . 2023-06-23
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Luciano's is always busy - never a bad sign - but the staff are fast and efficient enough for it not to be a problem. The food is of a consistently high quality and I'm so glad we found it a few years ago.
Mark Conmy . 2023-06-15
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Always consistently good food, great service
Michael Randerson . 2023-06-13
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Dreadful. Couldn’t even see the meat on the pizza. Took it back… faced with verbal abuse and the chef squinting at my pizza, pointing at a little bump saying that was the meat. Farcical but not funny. Don’t bother.
Sonja E . 2023-05-26
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Fake advertising (NOT ITALIAN). Very aggressive owner. And very bad food. Hope nobody will ever order from this place.
ale f . 2023-04-30
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Very aggressive owner. Try to avoid this place...not even italian takeaway.
ale frA . 2023-04-30
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Extremely helpful, delicious pizzas, value for money, reliable and delivered with a smile. We ordered 9 pizzas to be delivered at my sons 4th birthday party - it couldn’t have been more perfect. Thank you again
Joanna Kempston . 2023-04-16
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The Bbq ribs with homemade coleslaw and fries are delicious!
Mike Young . 2023-03-13
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We ordered mixed fajita & bacon burger and fries - very good, as always. ( Glad we were not put off by a negative review of different food posted last month.)
LizGraceR . 2023-02-25
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Amazing got the pasta and would definitely be ordering again! Great food.
Gurdas Singh . 2022-11-27
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Burgers and chips were ridiculously overcooked, garlic bread with tomato was just a pizza base with tomato paste piled on top - wouldn't scare off the weakest of vampires. Staff in the shop were all shouting and the poor girl running the till was taking the brunt of it. First time visit, never again
Gypster . 2022-07-07
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Excellent food. Prompt service.
Jackie Smyth . 2022-04-24
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Absolutely disgusted by this place this evening after the manager/ owner rang my partner in a very aggressive tone, calling her a liar and blaming us for their mistake. When you ask for a beef stroganoff and it has ZERO BEEF in it I think that a complaint is necessary. Then to be accused of eating the beef before complaining is beyond belief. What a complete TOOL. Customer satisfaction NIL and will never get food from here ever again. Avoid avoid avoid.
Karl Lacy . 2022-02-25
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Just had greek salad and pizza and carrot cake really enjoyed all great value for money. Will definitely be ordering again well worth the money thank you 😊
patricia seaton . 2022-02-14
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Thoroughly disgusting , appalling . This is not food. The chips were vile , rock solid and very very overly salted. Kids both ate a slice of pizza and left the rest. We feel ill. This is not food . The place needs to be closed down. Horrible, disgusting .
Captain Morgan . 2022-01-14
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We ordered a fajita ( my favourite ), which was really good. Others wanted pizza or burger & chips, so it was good to be able to prder these all from one place. We will order from here again.
LizGraceR . 2021-12-09
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Just not what I was expecting. This was more like one of those pizzas you get from an establishment that doesn't specialise in one cuisine. Not what I would consider a real pizza Personally very disappointed.
mark bieganowski . 2021-12-05
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Ordered pizza first time..vegetarian options..they were fantastic..staff were brilliant too
Dhavalkumar Thakker . 2021-11-26
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Love the pizza, but try the ribs, or burgers, beef al pepe or pastas. I'm always spoiled for choice. Quick delivery locally if you don’t want to collect.
j w . 2021-11-17
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I have have never liked pizzas from this place but my teenage son does, or should I say did. Bought a pepperoni pizza on 29th October and it tastes vile. He had one piece and complained. We had a bite and it was so salty and as usual burnt. The only reason this place is still operating is because there is no local competition. Won't ever bother visiting again.
jetsetgrace . 2021-11-01
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Usually order food from here and it's fine. Tonight the linguine pollo was clearly off and smelled the minute I got home and opened the container, tried one small piece of food and had to take it out of my mouth and bin the whole meal. Tried ringing the shop to let them know and was put on hold as the staff chatted away in the background (twice).
John Henry . 2021-10-03
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Great food, Mexicano was very nice! Carbonara also very nice! Garlic bread was flavourful and the cheesy chips were great.
harrybL6197JM . 2021-08-19
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Fabulous pizza🍕and great staff!👍🙂
Alison . 2021-05-28
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I ordered a mushroom stroganoff and the gravy was like a disgusting watery mess absolutely horrible I would give it zero stars if I could
dylan Roter . 2020-12-20
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Amazing italian food. Can be customized for your taste. 5*
Nitesh Sharma . 2020-12-06
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Used to be really good and have been dining here for years, past few times the quality has dropped;however today was absolutely unacceptable. Ordered the ribs, which when came, we’re a half a portion. Called up as tonight it may have been a mistake, to be told that this is the new portion size...which I was still charged full price for! Was told by the owner that he has gone for more “quality” ribs and this is costing him more. The ribs were exactly the same in terms of quality but half a portion so he has more of a mark up/profit. Pizza’s have gone done hill too. Quality of ingredients are poor, the cheese is horrible. Can get a better quality pizza from a corner shop for 80% cheaper. No customer service while you call up to order. You have one person answering 3-4 calls at the same time. Takes 10 mins to place an order. One to avoid, clearly done not care about customer satisfaction.
The_dex . 2020-12-06
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From the start of the telephone order as soon as the phone is answered by the staff, get put on hold for 10 minutes! The staff taking the order don’t understand the menu and ask a number of times what I’m ordering. Secondly, the food is now terrible! Does not taste as it used to, yet when I have rang up and complained, the owner doesn’t apologise and repeats that it is “premium food”. The salad on the burgers are off, brown in colour. The bbq ribs have no meat on at all! The pizzas are awful and same with the pasta! Very very terrible service and food! I will NOT be going here again!!
ASP1994 . 2020-12-06
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Normally order from here but wont be again my pizza was like rubber and my chips were stale I only live down the road obviously taken to many orders and cant keep up
Matt Flann . 2020-10-23
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Purely based on making a telephone order: Ordering over the phone drives me insane to the point i cannot make the call anymore and have to ask my wife to do it. Infuriatingly rude, ignorant young female staff answering the phone with insanely bad telephone manners. constantly having to repeat the order because they're not paying attention and no please or thank yous whatsoever.
630gavinc . 2020-09-18
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Amazing food. Quick delivery and food that is restaurant standerd every time.
Henry crozier . 2020-05-28
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Terrible service. Food ok, but very unpleasant customer service. Don't recommend !
Julia Turo . 2020-05-23
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Terrible! Very disorganized service! Long waits! Rude girls selling it!
Rafal Turo . 2020-05-23
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Ordered chicken fajita - delicious as always -& a veggie pasta....Great to have some delicious food delivered during cv lockdown. The card machine was not working so paid cash. ..
Liz Armstrong . 2020-04-23
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Do not ask for delivery from Luciano's. Ordered at 18:40 and we were told 45 minutes for delivery. After an hour of waiting we called to check up on our food to be told it had left 10 minutes ago. After a further 10 minutes we called again. They told us to call them back in two minutes after they had spoken to the driver to see where he was. We were told he was outside which clearly wasn’t the case! The owners excuse was that it was an old driver and it was raining! Once the food arrived 90 minutes after ordering it was cold! Very disappointing as we didn’t expect to be eating cold food on a Saturday night!
Clioleeds . 2020-01-11
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My favourite takeaway, always excellent quality and good customer service, last time I came and they were closing but they still made my food for me while I waited and it didn’t disappoint!
Daniel Hunter . 2019-12-11
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Having over the last years enjoyed wonderful food but the only way I can say is the food last night went straight in the bin, the pizza was awful and chips not much better , definitely very disappointing as my son had just arrived from London and fancied a quick snack ,hence my visit . I could not Believe it having gone there since it opened and enjoyed every takeaway. The usual guy was not there has it been taken over by new management
Rich1345 . 2019-11-24
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Quality of pizza very good which despite poor service has kept us going back. Our last experience unfortunately has left us looking for a new pizza supplier and a loss of a regular customer to Luciano's. We ordered a take away and was informed 50 minutes till delivery. After 75 mins we rang and was told order had been despatched 15 mins ago and would be with us any minute. Almost half an hour later we rang again, asking to cancel order and get our money back as pizza hadn't arrived. We got a torrent of abuse from the owner, no apology, no refund and the phone put down on us. The pizza did turn up 10 minutes later. The driver said he had only left the store 15 mins earlier. We were lied to, received abuse and by the time of receipt had only slightly warm pizza. A spoilt evening which we had the privilege of paying full price for. Top class customer service!
Paul P . 2019-11-22
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Been here 3 times now and each time my pizza is perfectly cooked. Will use again!
Roz Ross . 2019-11-04
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Love the fries the staff very pleasant. )
MIchael Malik . 2019-09-11
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Absolutely dire food. I have eaten from this takeaway for 3 years. Tonight's takeaway was a shocking standard. Bland and Luke warm. I won't be going back
Fred Barlow . 2019-07-31
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Love the food love watching it prepared satisfying portions
Sherry Kingnik . 2019-07-30
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Great food but service needs overhaul! Half way though placing order in shop - phone rings I a am told to wait ... bloody infuriating - rings again while paying so I am ignored again ☹️
Kevin Devers . 2019-07-12
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Been coming here a few years now and it never disappoints.
No Name . 2019-06-30
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Good takeaway, with nice food. We ordered Vegi Burgers and Calzone Kiev. Both were spot on and the salad was very fresh. A nice little touch to put grease-proof paper in the bottom of the Calzone box, as often these type of pizzas do leak causing the box to go dirty and soggy. Fast delivery aswell within 30 mins, which was impressive considering I live over 2 miles away. They do charge £1.50 for delivery, but hey I don’t mind paying for quality. Thank you, will definitely be ordering again from here.
leedsgentleman . 2019-05-03
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Restaurant quality Italian takeaway. Best pizza's and bbq spare ribs around.
Danielle Furness . 2019-04-11
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Great pizza but, although promised 20 minutes collection, was double that - waited in shop at least 20 mins.
Barbara Boam . 2019-03-05
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Tried to order. Always like pulling teeth trying to order and told 2 hours. Some food is ok the most is overpriced and cold on arrival
Chris Winston . 2019-02-08
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Closed with no prior warning or notice online? Went in at 6:30pm on a Tuesday to find the takeaway shut. There was no notice on the actual window display or door as to why it was shut. Went online and incorrectly stated as “open” on Google. Perhaps at least give some notice as to the business being closed on a normal day?
J S . 2019-01-08
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I love this place. If it’s a delivery it’s usually no longer than 40 minutes wait. If it’s collection 20 mins. Lots of variety on the menu. Good value. The guy who owns it ( sorry mate I’m lousy at names) is so enthusiastic it...
huntsteven . 2018-12-14
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For take away pizza it’s best in north Leeds - reasonable price, friendly staff and great tasting pizzas.
Monks28 . 2018-09-23
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This was the first and definitely the last time I ordered food from this takeaway. Ordered two burgers and the meat was as thin as paper and did not taste well. Very disappointed!!!!
Zh . 2018-09-21
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We ordered from here one busy Saturday night, and thought that 40 minutes was not very long to wait - and were delighted when it arrived after only 30 minutes! The burger was hot, fresh, well cooked and extensively garnished with crisp fresh onion rings....
DinerMan2000 . 2018-08-15
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Amazing good absolutely delicious
Jillian Walker . 2018-08-11
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Nice takeaway food with pleasent people that work there. Food is average, service is ok and their prices are not ridiculous which makes Lucianos worth visiting when your drunk
Darticus . 2018-07-30
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Good food, good prices what more do you need?
Maureen Rowlands . 2018-03-18
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Very Good food.. specially Cheese chips
Niraj Prajapati . 2018-03-04
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Said 1/2 an hour when ordering 3 pizzas and still hadn't arrived 90 minutes later. Phoned up after an hour and was told that it had been despatched. After 90 minutes was told it went to a neighbour's house. They apologised and replacements arrived very quickly
Robert Cunningham . 2018-01-14
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Appalling service. Ordered over the phone to be told there was an hours wait for food which is understandable for a Saturday. I then called back to cancel my order as I’d been told by a few friends that Luciano’s wasn’t a great takeaway, and a takeaway near my house had a shorter wait time so I wanted to order from there instead. Upon answering, the girl who previously took my order around 5 mins before had an extremely bad attitude and told me to hold, which I did. When it came to actually answering my call properly, she thought LS17 was Briggate (despite the takeaway being situated in LS17? 😂) and wouldn’t allow me to cancel my order at first. When asked why I wanted to order, I told her that I changed my mind. She clearly wasn’t happy with inconvenience but then again, I wasn’t happy with how rude she came across on the phone. The whole experience put me off from ordering again and actually trying their food.
K . 2018-01-13
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Local Italian food, can get busy at the weekend. If you are local worth using, otherwise, there are far better pizza places within a couple of miles such as as Harpos on Street Lane about 5 minutes drive away.
Christopher Walker . 2017-10-18
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Nice crossover with Mexican food
James M . 2017-10-06
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Fantastic food with friendly staff. Highly recomended.
Mohammad Masoumi . 2017-09-15
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Just had a takeaway delivered lovely and hot really enjoyed it would highly recommend
Matthew Smith . 2017-08-12
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Had a pretty nice pizza and pasta from here. Definitely ordering again, thanks :D
Prashant Jha . 2017-05-04
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What a pathetic restaurant!! Ordered food there was hair in the dish rang the restaurant back to complain to get another dish only to get told their to busy to deal with it and they'll ring back! Great! So what am I meant to eat now?! Talk about health and hygiene! This place should be shut down!
Jaspal Bhogal . 2017-02-04
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PEOPLE OF LDS 17 & Surrounding areas. This take away delivered food to my daughter last night and she was violently sick not long after eating half of it and again several times during the night. Kate called last night and was told there was no manager available. I called today and when he came to the phone he pretended he couldn't hear me. I called back and he then said he was too busy to take my call. I had a go at the girl answering the phone and she put her 'boss' back on the phone. He made no apology, said he was too busy to speak to me, then with a terrible attitude asked if I wanted FRE food. I told him, I wouldn't eat his food regardless, he then asked if I wanted £1000.00 in a sarcastic voice. I have kept the food that was left over and I am going to take it to the environmental health on Monday morning. The place only scores 1 star on scores on the doors hygiene website and the owner doesn't clearly give a hoot.
Jason Brooks . 2015-01-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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560 Opinions
Disappointed. Ordered shrimp spaghetti and the seafood was clearly frozen prawns. £17.95 cat too much for a few prawns and loads of cheap spaghetti. Also lacked garlic. The sticky toffee pudding was very nice, however.
884 Opinions
Staff uninterested I ordered a cocktail was informed “did not have it” even though it was on menu I was choosing another and girl went didn’t come back. We ordered food signature dish of pasta and spinach balls pasta was cold spinach balls burnt when I eventually manage to speak to some one she said “ sorry and laughed. I have always enjoyed my food here but I will not be going back
575 Opinions
This place needs closing down. The staffare very rude, they handle basil leaves with their fingers. The female Asian manager argued with my wife, and argued and argued. My wife asked asked if the goats chess was vegetarian, we got yes, no, yes, no. Then we got WELL IT DOES NOT HAVE ANY MEAT IN IT. Its cheese !!!!! The hygiene is disgusting, at least at front of house. At no point did any one come up to us and ask if everything is ok. They forgot about my coleslaw. Look just do not go here, they have lost it entirely, choose somewhere else. This plase is a waste of time and money. Two "pizzas" Two Starters, and one diet coke. £61 TERRIBLE.
1374 Opinions
Do not ever by anything from this stall, you will be ripped off and disappointed. How the woman had the gall to charge £3.50 for a stale jam donut I will never know!
1209 Opinions
Went after a gig. Food and customer service was terrible. Order pizza with pepperoni on top so crispy, it came with underneath. Quarried it may as well have thrown the pizza at me for asking. Very rude bad customer service. Tasted awful and soggy. Garlic was more like mint flavour. Asked for chips cheese and garlic. Got a small portion of skinny fries with cheese and a pot of garlic. Would never go back,