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The best restaurants in Leeds Yorkshire and The Humber
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60 Opinions in 1 websites
Feeling peckish my friend decided he wanted fish & chips, we were on the Headrow so l thought of Nash's even though l've never eaten there. The reason for that is the business & alley approach looks so unwelcoming. And it did again...7 large green general waste dustbins right outside, rubbish everywhere. Now l know this is not the fault of Nash's but it's plain off-putting, they could screen it off for a small outlay. Secondly l said to my pal "lt's shut", everything about it led me to thinking that, even with an "open" flyer on the door, l was amazed the door opened when l pushed it. Oh oh, totally empty, no food in the fryers, really strange. The woman behind the counter was great, she explained that it was cooked fresh & wouldn't take long. 2 fish & chips were ordered and tbh l was not expecting much. I was wrong, the fish was really good and the chips fine & plentiful, mushy peas ok if a bit watery. The only negative was the tomato sauce, it was terrible, orange & cheap. Whilst we were eating 2 other customers arrived, so 4 in probably 40 minutes there. There is something wrong here, the food was good, the woman friendly & efficient but it is devoid of any atmosphere or decent furnishings, to me it looks like totally wasted potential. I'd probably give it another try, maybe l caught it on an unusually quiet day, but still, please make an effort on the approach & frontage to make it more welcoming, l'm sure it'd make huge difference.
59 Opinions in 1 websites
The workflow is pathetic: Same person serving drinks and working till. Time queing is disgraceful. Probably best to avoid when busy.
46 Opinions in 1 websites
Went for lunch. Two people. Waited to be served 20 minutes before they took order. Then they wrote order on a napkin. Only three tables busy inside and two outside. Came back to us saying there were too many people and they would cancel the order -gobsmacked. Never heard that. Especially in a cost of living crisis. Unbelievable
45 Opinions in 1 websites
Really rude staff! Asked for a second tray instead of them placing the last portion of fish and chips on top of the rest. Was given the most disgusting dirty look by the woman serving. She then proceeded to watch vigilantly as I used the salt and vinegar (I like a lot but weren't aware there was a limit)! All while talking to another member of staff in another language. Not sure if she was talking about us but were made to feel really uncomfortable. Love gravelys but would never use this one again and would definitely not recommend!
44 Opinions in 1 websites
Why would a pizza be unsliced? Have been using Rivolis since the 80's and only went somewhere else when the chef in the 90's moved and opened Cappana on Queensway. We reverted back after it closed and in all that time we have had to ask for the Pizza slicing, unfortunately it comes unsliced more than sliced. A minor niggle for what we think is consistently good food.
41 Opinions in 1 websites
A lovely place with a nice relaxing atmosphere. The food and coffee is always delicious and it's always service with a smile from friendly and approachable staff
40 Opinions in 1 websites
First time trying tonight.. and would definitely recommend lovely staff food was great really good size portions we’ve found our new local take away!
36 Opinions in 1 websites
Arrived at the cafe with two grumpy children. It wasn’t clear initially what the children’s menu was. The lady serving, Helen, helped by explaining the different hot and cold options. She was fab with the kids, including them in the conversation, and having a bit of fun with them. Once we’d sat down she brought out colouring sheets and pens. The food was nice, generous portions. A good experience all round, we will return.
35 Opinions in 1 websites
Three of us stopped for a hot drink and cakes. Will definitely not be returning. The radio was on, the cafe was completely empty, my friend asked politely if the radio could be turned off. The lady owner was grumpy and unfriendly, it took her a minute to decide that the radio could be turned off after my friend said it was ok if not as we can go to another cafe. After sitting down, we moved table as the corner we smelt damp and unpleasant, owner was not happy with this. We found the table cloth was very stained and quite dirty. When my friend asked (very politely) if we could swap it for a clean one, the cafe owner became very defensive and said that she had had a very busy morning, had a customer who had a meal at the table and of course she couldn't ask them to make a mess. She went on to say she just last week had 5* hygiene inspection. We later found out this was a lie. She did not change the dirty table cloth. We could see she was very defensive so my friend apologised for upsetting her. There was NO one in the cafe the whole time we were there. Personally if I was the business owner, I would have been embarrassed at the standard of cleanliness. Between us we ordered 2 hot drinks, a hot water and two cakes. After paying the bill with no given receipt, my friend realised we had been charged around £2.50 for the hot water!! Either that or the very small cakes of low quality, was over £4 a slice, bear in mind this is a dirty, dated tea room, not clean quality, modern cafe. Further more, my friend had walked passed the cafe at 1pm and it was totally empty then too, so not sure what she meant when she said the cafe had been VERY busy. The service overall was poor. We should have left when she wouldn't replace the dirty cloth but since the drinks were already made, we felt bad about leaving. I left most of my chocolate cake as I did not enjoy it at all. The coffee cake my friend had wasn't fantastic either. Of course we don't want anyone to loose business, however, it is also not ok to charge people good money for a very poor service, poor quality and to overcharge them. After this experience, we went to read some reviews and found a number of reviews that echoed our own experience. This cafe should not be in operation. Wish we'd taken some photos.
33 Opinions in 1 websites
Took my money but order did not go through. I ordered on their website and it failed to go through - checked my bank account next day and money was gone. Phoned to ask for a refund twice but just get told that as no order was made they do not owe me a refund - but the money was taken. Not sure what to do next - I will plot something. Quite terrible!
33 Opinions in 1 websites
I come here a few times a week for bubble tea and have to say I cannot fault it! The staff that work here are always so friendly and the drinks are amazing. The store is nice and clean, I never feel rushed to decide (even though I always get the same thing in the end!) and the staff are always up for a friendly chat. Looking forwards to my next visit as usual!