Based on 80 opinions finded in 2 websites
Based on 80 opinions finded in 2 websites
Nº 2453 in 3097 in Leeds
Opinions
Just had pizza delivered by Hara. Fantastic pizza and Hara is really efficient and friendly
Grace . 2024-10-25
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The best pizza hut in Leeds! friendly staff and super fast delivery. Would highly recommend this branch. Thanks masoud
Salim Yakoubene . 2024-10-04
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great service ( thank you to the worker tammy)
Alexander Fletcher . 2024-09-27
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Good food. Excellent service by Nav 👍
Taylor Hayes . 2024-09-18
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fantastic delivery, good driver
Shaun . 2024-07-16
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Loved the store, good service. Divya was excellent!!
ABHIGYAN SHUKLA . 2024-07-04
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After trying dominos and papajohns this place was better.. toppings and cheese was significantly more nostalgic to the pizza taste and the dough was pretty good. Other places had poor toppings n cheese and the overall taste was like goupy cardboard. ordered twice in two days as I wasn’t expecting the quality to be so good. Has the classic pizza taste 🤌
MASUD NEEMA . 2024-07-02
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Placed an order that never came! Would absolutely not advise ordering from here unless you want your money stolen!
Nick . 2024-06-14
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Too bad, I am a very constant customer, this is not the first time this has happened, the orders do not arrive complete, now what? I eat and my girlfriend doesn't? If it happens again I will change servers. On top of that, the refund will be within a few days.
Hugo . 2024-05-16
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Nav delivered my pizza and was really quick and efficient!
Ania . 2024-04-17
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I don't know if it was the pizza or the bbq chicken melts but one hasn't agreed with me
S . 2024-04-12
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pizza is cold and mac and cheese are cold as well.The driver was late and my foot is cold.I am very disappointed
Andreea . 2024-04-03
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currently working nightshift in Leeds, we decided to get a pizza for a treat on Friday night. what a great idea, really tasty, plenty of toppings, ready when we arrived. would recommend
robin cunningham . 2024-03-18
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The order never came and said it was delivered
Myles . 2024-03-06
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The food took 2 hours to come and also when it eventually did arrive it was freezing cold really unhappy wount be ordering here again
sinead . 2024-03-04
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Worst ever Pizza Hut! Very poor customer service and very rude to the customers! I would have given ZERO stars but there are options for that. The pizza was so greasy as well.
Nadeem Osman . 2024-01-07
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I thought that someone else was beating pizza hut but I was wrong, i tried other companies but pizza hut is definitely incomparable for me with others, my favourite which I normally have Tuna sweet corn and veg,
PROS PTS FITNESS . 2024-01-06
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Food was really hot and fast delivery
Amy . 2024-01-03
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Very poor customer service. Ordered 3 pizza’s from North Lane Pizza Hut. Nephew went to collect them, was given only 2 pizzas. Came home and received a call to say they forgot to give him the 3rd one. So nephew went back to pick up the 3rd one. Appalling and caused us some inconvenience with travelling back and forth.
Bal Virdee . 2023-12-23
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the pizza was very greasie and tasless. not very nice.
Paul . 2023-12-22
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My 2 daughters 1 aged 15 and one aged 13 went to collect a order we placed at this branch when my daughters came back to my car which was parked outside the shop there mood seemed a bit off I thought initially they both had a disagreement like siblings do it’s only until after eating at home I asked them what’s wrong and she said the guy at Pizza Hut called Fahad was saying inappropriate things to them like Mmm you smell nice what’s that perfume your wearing and your hair is so long and shiny and your so pretty. I rang the store straight away but I got nothing but excuses and my daughters been called liars the following day I reported this to the police. I wanted to write this review so this doesn’t happen to anyone else’s child. If I could give minus 100 stars that’s what this Pizza Hut would deserve. My daughter also took a picture of the nasty man as they call him I will upload if anyone requests thank you
Blessing Sibanda . 2023-11-30
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The pepperoni pizza was amazing and the man I think his name was Farhad was super quick with making it and very friendly
Jamie Holmes . 2023-11-12
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No chips n food was warm not hot
Matty . 2023-10-20
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delicious pizza , quick delivery
Qasim Chattha . 2023-09-24
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Appalling customer service. Good luck trying to get any recompense if they happen to mess your order up. Avoid.
Rob Chamberlin . 2023-09-12
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Fast delivery from a very polite and approachable driver. 10/10
James . 2023-09-10
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first time tried the melt made a change would order again maybe AMANDA IN LS6
AMANDA . 2023-07-27
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I ordered the Melt and what can I say, it was delicious and the delivery driver Masoud was so polite. Will defo be ordering again. 👍
noreen bahar . 2023-05-18
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Ok to begin. I ordered a pizza on pizza hut web site last night for my son who was assaulted in a club and had to spend most of the day in hospital with a fractured orbital socket. Ordered a chicken sizzler for him and never noticed until I checked how long and my email for this that the order had gone through as a meaty one. I sent it back and asked the delivery driver to tell them it was the wrong order. He told me to phone the shop being North Lane Headingley the guy who answered initially was ignorant I asked him to send what I thought I had originally ordered and he just hung up. 45 mins later I phoned them to find out where this pizza was to be put onto the phone to a guy who called himself Murphy that I had sent the pizza back I explained to him this wasn't the first time that pizza hut website had ordered a completely different pizza he told me to phone customer service. I asked him if I could call round to collect and was told no. This morning I did call customer service to hear a message saying since COVID they no longer have a manned line and to contact the store you ordered from. Pizza hut have £21.48 of mine which I know I am not getting back. Just letting people know maybe use Papa John's or Dominos. As the service and standards from pizza hut are appalling. Couldn't add picture of pizza BECAUSE I DIDN'T GET 1
Andrew Western . 2023-05-15
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The delivery driver didn’t even knock before heading back to his motorcycle, he tried to not deliver my food but I caught him just a second before tried to leave, I live on the top floor and this unacceptable and inconsiderate to customers who use this service
Michelle . 2023-01-26
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Thanks so much to sam who was crazy helpful ! Sam the ice-cream man !!!
Aidan Rouse Tattoo . 2023-01-21
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The food when it arrived was damaged and was not in the best condition
Naomi . 2023-01-02
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The order wasn't correct, they got the pizzas wrong. The pizzas were dry and overcooked, not very hot either.
Ruth . 2022-12-28
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Pizza was stone cold on arrival
Glen . 2022-12-18
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Great scran, pizza and sides are banging. They should bring back the 25 percent discount though
Luke . 2022-12-06
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forgot to bring my overpriced pepsi. my order was two items and they forgot 50% of my order.
Raymond . 2022-11-03
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I ordered some wings from an Uber Eats listing called "Wing Street". There was no indication that this was actually Pizza Hut on Uber Eats. Imagine my surprise when this supposed "wings" order comes and it's Pizza Hut's terrible wings that taste worse than if I'd bought frozen wings from the store and heated them in the oven myself. What a terrible bait-and-switch business model. Pizza Hut, you should be ashamed about deceiving customers.
Matt Townend . 2022-10-26
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Asked and paid for extra pineapple but didn’t give me any pineapple at all
Milbeeq . 2022-10-09
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I ordered a gluten-free pizza and a tub of ice cream for dessert, they swapped my ordered ice cream for a cookie dough one, which I can’t eat because it has gluten in it! I pre-ordered my meal to arrive for 6pm, it arrived at 6.37pm and the pizza was cold. I had to warm it in the oven, but gluten-free free bases don’t warm well, so overall, very disappointed
Dee . 2022-10-05
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Received it cold and after 2 hrs..would love a refund
Sagar . 2022-09-25
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Food cold & pizza bread hard garlic bread like rock & burnt
Aaron . 2022-09-01
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The cookie dough doesn't come with ice cream? Also the 'double pepperoni' had about 10 pieces of pepperoni on.. and some stray mushrooms . I don't know was just really disappointing
Louise . 2022-08-11
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This was the worst pizza I have ever tasted. When I held each slice my hands were sticky and it tasted more sweet than savoury. There seemed to be a dusting of garlic or something over it. Also overcooked as crusts were hard! I never leave a bad review but felt I had to on this occasion.
Stephen . 2022-08-09
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Nice food,- spicy-(the way i like it), a good variety to choose from aswell.
John . 2022-07-13
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Useless, can't even deliver the correct order
sebastian . 2022-07-10
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I didnt order the food someone in Leeds stole my account
Sarah . 2022-04-28
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Quick delivery and credit to them being short staffed during Ramadan, much appreciated
Beth Preston . 2022-04-26
MORE AT Google
Asked for BBQ base without mushrooms but got tomato base with mushrooms, cold and no drink 👍 waste of money.
Michaela . 2022-04-08
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Don't order from gear late at night as they will get your order totally wrong
Michael . 2022-03-29
MORE AT Google
Great service from Deet the Manager as they originally sent me the wrong pizza but he arranged for the right one to be sent to me :)
chloe whincup . 2022-03-27
MORE AT Google
Would like some paper napkins for wiping hands. And the cheese was a bit burnt in some places. Overall not bad though.
Robert . 2022-03-12
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Excellent. Everything went well, and beyond my expectation.
Chika . 2022-02-25
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Ordered food to arrive for 21:05, it arrived cold.
Yusaf . 2022-02-16
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Forgot the vanilla ice cream for the cookie dough
William . 2022-02-10
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Not a good experience at all. Nachos was burn. I asked for garlic dip they send me hot dip. Never order again from pizza hut.
Abdul Moid . 2021-09-15
MORE AT Google
Was pathetic, taken a delivery charge for items which weren't even delivered, being an absolute hassle just too get the money back for the food that didn't turn up, drivers obviously don't read the comments section too ring expecially when in hospital 🙄..... maybe use a different partner too get food delivered as obviously just eat care more about the money.
Margaret . 2021-08-20
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Delivery was bang on time and delivery man was very polite and friendly. Pizzas were top. Will use Pizza Hut Headingley again.
Corinnr . 2021-06-04
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They just waste your time and make worse things you’ve ever eat. Don’t throw your money on their pizza
Monireh Amiri Hosseini . 2021-05-26
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I love pizza 🍕 from pizza hut I had ordered second time it was very delicious im so happy Allhamdulilah
Rabia Bibi . 2020-12-27
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Good pizza and garlic bread. Could have a bit hotter. Overall experience quite good. Will likely order again.
David . 2020-12-23
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Ordered a pizza from here . The pizza was greasy and soggy dough, didn't like it at all .
R 47 . 2020-11-13
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Although my order arrive, I was sent the wrong ice cream. I ordered the Ben &Jerry's Baked Alaska but instead I got Cookie dough, and although this is minor it is disappointing as I dont like the Cookie Dough flavour. So now I wont be able to enjoy it, thank you. But everything else was delivered warm and quickly
Mia . 2020-10-31
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Best service. Fresh food. I ordered 2 large pan veg sizzlers , garlic bread and a bottle of Pepsi for delivery, i got my food within 20mins, as usual the food was 100% spot on. Thank you pizza hut Headingley.
Nav ash . 2020-10-28
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Hi! I have three concerns: 1. Your rider called me over and over just to say that he cant find the post code and later he said he cant come to the post code cause its a one way road so you have to come to the main road to collect from me. Later when my husband went there and he said now he is able to find the post code. Thats quite strange, he kept denying that he cant find “LS2 8EY” on google maps. 2. My dip sauce is missing 3. My large margherita pizza looks like: A. Its deep fried in oil; B. The cheese is missing and is not evenly spread on full large pizza / the sauce is bit burnt.
Sara . 2020-10-11
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Want undersized and over priced food? Pizza hut are here for you.
Declen O'Brien . 2020-10-06
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The nachos were cold but the cookie dough was warm?! Also they forgot the dips for the nachos. When I called the Pizza Hut, they were apologetic and the driver came back in 10 minutes. Should have been right first time
Riz . 2020-09-15
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I have never, and will never, ever visit pizza hut.
David Nelson . 2020-07-22
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Ordered the ‘2 pizzas, 2 sides and a drink’ deal online. An hour went by with no contact/delivery so I called the store. The person on the phone said “I’ve just dispatched it, so it will be with you in 5-6 mins”. We’re a mile down the road so that should have been an accurate time estimation. Over 20 mins later they eventually showed up. Bearing in mind I could have walked to their premises in 15 mins, I’m not sure why it took 20 mins to drive. The only conclusion I could draw was that the person on the phone had blatantly lied! When the food got here I had to actually warm it up in the microwave it was so cold! An hour and 20 mins wait for cold pizza 👍 Very very poor service. The Pepsi was nice though 👏
Ben Murgatroyd . 2020-06-20
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I ordered two pizzas using Uber eats, one of them was chicken sizzler which had no cheese. The other pizza however was very undercooked and doughy and potato wedges were the same under cooked. The pizzas didn’t even cut properly. I tried to tell them to refund me or send me another one they told me to contact uber eats, and Uber eats didn’t accept any responsibility and said back to me: We're sorry to hear that your order from Pizza Hut didn't meet your expectations. Unfortunately, we're unable to provide a refund under these circumstances, in line with Uber's policy. Pizza Hut staff were very rude and unprofessional.
Fib Q . 2020-05-03
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Food was overcooked , slightly burnt , delivery wasn’t contact free, no gloves, masks or any other protection outside the packaging .
Kyriakos . 2020-04-13
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Pizza was burnt and overcooked so the base was like cardboard, and the crust was inedible! Absolutely atrocious considering how expensive this place is!! There was also some sort of garlic powder all over the crust despite me ordering it 'without garlic'. Won't be ordering from here ever again!
April . 2020-04-03
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The pizza itself was uncut, and didn't taste at all like normal pizza hut, one pizza was asked for with the garlic on the crust but it was added on anyway. Delivery was fine
Riley . 2020-03-20
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Took money then called after 40 mins saying they don't have the food I ordered so I have to get a refund online, literal robbery and I've taken it further with the company to make sure the manager can't continue with this illegal abuse.
Ross William . 2020-02-22
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forgot my ice cream and my drink. Not happy
Saeeb . 2020-02-16
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Not the greatest. No 1 was at the front for a good 10 15 min I had to shout out for some service. Overall Pizza Hut has just gone down hill.
Coco G . 2020-02-15
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Ordered ice creams and drinks as this restaurant is only round the corner....it’s been well over an hour and order still hasn’t arrived. Phoned the restaurant and they weren’t at all helpful!
Lanta . 2020-01-31
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I went to collect my order a delivery driver from pizza hut went to go deliver somebody's meal wellhe opened his car door a just thrown the pizza in the car and went to takeaway up street to pick up a delivery came back to his car ten minutes later what a joke
Mark Reynolds . 2020-01-28
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Pizza was cold when arrived even though the store isn’t even that far from where we live and driver didn’t read instructions to ring door bell for correct flat so was knocking on the main door where we couldn’t hear him
Cara . 2019-10-27
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Food still hasn’t arrived Pizza Hut is shut so can’t take my call and Just eat customer services is also shut what do I do?
Millie . 2019-10-16
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15 mins late and tasted crappy, never ordered from this Pizza Hut before.
K . 2019-07-05
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They were 30 minutes late, after I had to call them to ask what's happening. When they did arrive I didn't receive my full order so had to wait even more. Very Displeased
Kalina . 2019-07-01
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Ordering was easy enough and with a GF alternative as per other pizza huts and the pizzas were tasty but that’s where the good stuff ended. Delivery was a joke. The driver rang to say she was outside. Clearly couldn’t be bothered to get her backside out of the car to knock. Asked for me to go outside. When I did she wasn’t outside so I rang her back. She didn’t answer so I began to walk up the street where she then got out of the car and literally threw the pizzas at me muttered enjoy and walked off. Having ordered from different pizza hits in my time this one was worse that useless. I’m sure my chat Roth Pizza Hut uk will be interesting.
Shaun . 2019-06-23
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Pizza Hut made my pizza incorrectly, when I contacted them they did offer to send out another but in general the customer service was pretty poor, no apology was made in any way shape or form. The first delivery driver was great. The second who brought my replacement pizza parked halfway up the road and made me run up the road in the rain rather than deliver my pizza to the door!
Liz . 2019-06-18
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Great pizza, fresh ingredients, tasty tomato sauce and real mozarella cheese. American, not italian pizza - more cheese, more toppings, choice of crust - I love it.
Piotr Smolinski . 2019-06-03
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I loved this place. But today was unreal. Waited 10 min inside for someone to ask me of I want anything. That happened 20 min ago... One simple pizza... Don't think I'll come back...
Mihai Croitoru . 2019-06-01
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Missed a whole pizza off the order and didn't even bother cutting the one they did remember to send. Not the first time this has happened hence the bad review
Tyree Storey . 2019-05-31
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Lovely pizza we had the veggie one. 👍👌🍕
Paul . 2019-05-31
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The food was very disappointing. The food was not edible at all! The pizza was like a rock and the cookie dough wasn't even hot!! Everything was cold. If there was a zero stars I would rate it that. Spent so much money for nothing. Do not recommend to anyone.
Asimah . 2019-05-23
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Food arrived on time but it was quite cold and tough. It was still nice though, but wouldn't order again.
Alice-Katy . 2019-05-10
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Usually love pizza hut as a brand however this at this branch the pizza is always dry and over done. They also always forget something off my order and say they will send it next time but never do. Very poor service.
Kiera Mcloughlin . 2019-04-27
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Delivery time was very late without any indication of when the eta will be, after calling the restaurant asking when they were rude and blunt and hung up and the food/ the side specifically are terrible quality
Matt . 2019-02-23
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wrong pizza came. very rude man tried to argue that i was wrong. after realising i was correct the new sent pizza was smashed up and the toppings were awful. then the delivery driver tried to take the other pizza back and i wasn't offered a refund for having to wait that long for a correct pizza. never using pizza hut again. do you know how to run a business ??
Anth . 2019-02-10
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The food arrived very late but was good, however the dip that I had ordered was wrong. Had a brief phonecall with the restaurant and they weren't very helpful
Elise . 2018-12-03
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Loved it! Nice deals, always good pizza!
Oncioiu Alina . 2018-09-29
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Really good! Came a little early too!
Joe . 2018-09-17
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Good pizza and currently has a collection deal for any pizza £7.99
Joshua Haigh . 2018-06-22
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Decent place but didn't like the fact that the last guy to serve me there stank of bio
Augustus Boadu . 2017-08-11
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It does what it says on the tin.
Simon Hall . 2017-05-22
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Great pizza at a great price! £5.99 for a large pizza when you collect!
Beckie Fenske . 2017-04-17
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The veggi zizzler was just stunning. My new favourite pizza
andrea rich . 2017-03-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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152 Opinions
I can honestly say that this is one of the best pizzas Ive ever had. It’s so simple yet so perfect. Every bite is rich,, and comforting. Ive had many different toppings on a pizza also the munch boxes,,. It’s an go to takeaway indulgence that never fails to satisfy.
54 Opinions
Disgusting food 🤮 cold, sausage had a weird texture, and tasted cheap as hell, chips tasted reheated in a microwave and soggy, all went in the bin, bread cake came like they had just ripped open with there hands, the sauces were ok, I'd never order from here again and if your here reading the reviews I'd not bother