Krayz Pizza Express in Leeds

Absolutely disgusted with how my order has been handled. I placed an order on Uber eats and as it approached the later delivery time I call to check how long as I’d just finished a 12 hour shift and needed to sleep. I was told it would be another half an hour 45 minutes at that time I didn’t realise that would take them up to closing time. The person on the phone also lied and said it was an Uber driver dropping the food even though on the app it tells you the shop has their own driver. So after waiting the extra half an hour I called and no response I’ve been trying to cancel or contact someone and I’ve had no luck for the past hour. I will NEVER order from here again and I will be advising my friends and family not to either. This isn’t the first time either

Amazing food. The krayz special pizzq was delicious. Will definitely be back again

The food is very tasty to say I’m a very picky eater and don’t like very many takeaways and will be telling all my friends to eat there x

I found staff very friendly and helpful to say I have special dietary needs. As I am type one diabetic nothing to much trouble for the staff would like to thank them all

Best pizza I’ve had fast and delicious definitely will be going back

Foods so nice definitely going back again👍

Brilliant home made pizza fresh to my door filled me all the way up and for the price too defo will be a returning favourite

A really good takeaway, food was amazing at a top standard would definitely go back again!!

Worst restaurant I’ve ever had service with. Waited an hour just for them to cancel the order. Called them up they just went got no drivers and hung up.

So I ordered a kebab from this shop I called them to see if they could give me a ring when they was outside as I was in the attic bedroom theu agreed then the next thing they cancelled my order and claimed they had already started preparing it so I will not be getting a refund of £13.50 even tho I never cancelled the order

Ordered food as it’s day it’s open until 5 am and we ordered at 2:10am and rang up to confirm and still waiting now and it’s 4:15 funming! Rang the phone like 30 times and everytime gone to mailbox which is full, absolutely disgusting!!

Brilliant food, friendly staff and very tidy

only orderd a garlic bread waited 3 hours came cold and had no garlic might aswell be called bread

so i made an order on friday night for the netflix and chill deal with 2 pepsis seperate. the order arrived 40 minutes after the first call i received and a whole 25 minutes after the latest estimated time. my pizza was cold and i was understandably frustrated. i rung the restaurant and they seemed to be understanding offering me the coke or a free meal another day. i rang up 2 days later and they changed the free meal to getting a "freebie" which was a bottle of pop, which wasnt a freebie since I'd already paid. i rung up on this occasion because i belived i was getting a free meal to learn i had to pay again to get the missing item on the first meal. which is very frustrating as it negates the good will to the fact my pizza was late and cold and completely feels like they tricked me into feeling pressure to buy again for a "freebie" i already paid for. i tried explaining this in a note to the restaurant stating i wanted an actual free bottle of pop as i am a regular and cold pizza is not what you pay for. the changing there mind on the offer and just giving me my pop days later and ignoring me was just icing on the cake. very frustrated at how this was handled and would really appreciate a proper apology as I genuinely do like the Netflix n chill deal.

Awful service. After ordering they will not pick up the phone. If they had at least told us they were no longer coming we could have ordered from somewhere else. The business only survives by accepting orders and hoping that people do not ask for a refund on the apps and forgets about it. Absolute joke do not order from here

They love to take your money without delivering your order. Avoid at all costs

Placed an order and it never arrived, called and was told the food would come in 10 minutes but it never showed

Hasn't delivered my food,been waiting for an hour, would not recommend, its a scam,if I could give them less than 1 I would

No contact and took way to long to arrive

Pushed back my uber eats order by over an hour and wouldn't take my call to cancel. Do not order from them. Would have given 0 stars if possible.

Ive ordered quite alot from uber eats... lets not talk about the delivery time (not fast... sometimes really slow) but I really like the pizza. might be the best ive had from a while. even its slow but ill say "shut up and take my money" for the pizza.

Awful. Ordered from here off Uber eats and food never turned up. Rang multiple times no answer. DO NOT ORDER FROM KRAYZ PIZZA IN LEEDS.

Pizza tasted good, fast delivery, will order again

Great pizza 100% you will be satisfied Been here first time yesterday we come back again today the place looks clean and spotless the staff well manner and respectful am very happy definitely gonna be using them regularly

Placed an order at 23:00 it is now 01:21 and the food has still not arrived. We only ordered a pizza and a burger. Phoned up at 12:30 was told the chicken had just come out the fryer. Will be with us in 15 minutes. They then blocked my missus number so I called off mine at 01:05 was told it left the shop last time we called so already that's 45 minutes so I'm guessing it going to be cold. Don't want to post this till it arives incase they tamper with food I shall add the time it arrives. I would never order from this place again I DO NOT RECOMMEND I'm guessing the delivery is by foot Update: 02:05 I drove to the shop to get a refund

I’ve never dealt with such poor customer service from their delivery driver in my 32 years on this Earth, wouldn’t order from them again even if it was free

Delivery driver was friendly and delivery was on time. Pizza was ok but doughy! Chicken wings looked undercooked and tasted weird. Saw a weird thing stickin out the chicken wing. £4.50 for 4 jalapeno bites when I can get the exact same ones, double the amount and less the price from my local. Thought because of the good star rating and extortionate proces that it would be decent and worth it - definitely not! Won't be ordering from here again. Gutted because I was really looking forward to it too

The mixed grill pizza was ok but doughy and definitely not worth £9.50 for a 12 inch and I couldn't even eat the chicken wings as they had a weird flavour to them. The jaapeno poppers were also over priced at £4.50 for four when I can get eight with chips for the same price at my local takeaway, they did have a friendly delivery driver however due to the quality of the food I will not be ordering again.

wrong order! 2nd time. and the bread was mouldy..!!! terrible staff no wonder its in a industrial estate.

Shocking! Don’t know how these frauds are in business. Poor food and shocking business. Better alternatives in Leeds

Ordered cheesy chips chicken nuggets and an extra portion of cheesy chips was over an hour late and by the time the food arrived it was freezong cold and absolutely not up to standard it should be, i have never wrote a bad review before this and wouldnt think about doing this if the food was actually warm amd nice

Ordered food for delivery was waiting over an hour and half after phoning 3 times being told my delivery would be 20mins and the person I spoke to on the phone was soo rude that I ended up cancelling! Sort your customer service skills to out!!!

Trying to order food and it's just ringing out no answer not impressed at all

Food is absolutely amazing from krays food is always spot on love the cheesy chips and the pizza is so fresh just tried the kebab meat and best tasting meat I've had in a long while and the delivery driver is so kind he even gave us a freebie keep up the good work krays

DO NOT ORDER FROM THESE!!!! I WAS A REGULAR CUSTOMER.. BUT THEY'VE GONE REALLY DODGY.. EVEN A PERSON 2 DAYS AGO IS WRITING FOR A SIMILAR REASON. SO I PLACED MY ORDER AND WAS LEFT ON AWAITING CONFIRMATION FOR A GOOD 5MINUTES.. JUST EAT SAID THEY WOULD NUDGE THE RESTAURANT BUT STILL NOTHING.. THEY REFUSE TO ANSWER THEIR PHONE I RANG 5TIMES ALL TO BE SENT TO THE VOICEMAIL.. I COULDN'T CANCEL MY ORDER BECAUSE WHEN I TRIED IT SAID THEY HAD ALREADY STARTED PREPARING MY FOOD SO I WOULDN'T GET A SINGLE PENNY OF MY MONEY BACK EVEN THOUGH MY ORDER STILL HADN'T BEEN CONFIRMED. THE RESTAURANT THEMSELVES HAS NOW CANCELLEDY ORDER AND I'M SUPPOSEDLY GOING TO GET A REFUND. WELL I HOPE I DO GET A REFUND BECAUSE IF I DON'T GET MY MONEY BACK I'M GPONG TO POLICE /TRADING STANDARDS ABOUT HOW FRADULENT YOU ARE... YOU'VE ALREADY RIPPED ANOTHER CUSTOMER OFF WHO SAID YOU TOOK THEIR MONEY AND THEIR ORDER NEVER ARRIVED. DON'T KNOW WHAT'S HAPPENED TO YOU LOT OR YOUR COMPANY BUT I WON'T BE COMING BACK AND I WILL MAKE SURE EVERYONE I KNOW DOESN'T COME NEAR YOU AS WELL.

The best pizza in town by a MILLION MILES.. Will 100% order again.

By far the best pizzas in Leeds

The best pizza i've had. Well worth the wait and good communication! I'm coming back saturday!!!

Great tasting pizza!! Been waiting for a pizza joint in Leeds forever, check them out for yourselves!!

Brilliant service!! these guys delivered miles away on time with PENG! Food. Friendly people and awesome delivery drivers! 10/10

First time ordering from here spoke to the guy on the phone he was very polite the food is BANGING 10/10 deffo gonna recommend to friends and family also the stir fried donner meat is the best I've ever had, cant wait to order again thank you boss xx

Waited 1 hour and a half to be canceled on, no calls no communication, pathetic.

Pizza's are amazing need to try and the peanut butter butter stack cake wooow is fire so tasty must try and the milk cakes are even better definitely coming back 😋💯🙏💥

What a take away 5 stars well deserved!!! Well worth the wait friendly staff aswell. Keep up the good work 👏 shame you didn't have any loftus dessert left but al let it slide 😉

Just thought I'd try this place with it been new so thought I'd try the kebab stir fry and chips as thought it sounds different let's give it a crack the portion size was massive and I meen huge so happy with that and the taste was bang on lads I'll definitely try other things with you brilliant food keep up the good food you'll definitely get a returning customer from me 9.9 on that meal good twist to a kebab and chips bang on

Brilliant food at brilliant prices! Pizzas, pastas and desserts are amazing! Would highly recommend

Best pizzas in Leeds. Hands down. Would highly recommend.

Lovely bit of scran. Top lads. Wud deffo recommend still.

Got a tandoori chicken pizza and their home made milk cake and I’m not one for pizza but the food was amazing!! You can tell everything’s freshly made! Piping hot, the milk cake was delicious too, I’d highly recommend this takeaway as you most definitely get a good portion for the price and the quality is unbeatable. If you go in to pick up the food you can also see how clean the entire place is. Thank you. Will be ordering again very soon. Ps the guy answering the phone isn’t bad to look at ;) I recommend you pick your food up

Best pizza I’ve had in a while! The pasta was delicious too and the service was super! Would definitely recommend 👌🏼

Great pizzas! Great customer service too 10/10 would definitely recommend!

I was impressed by these guys. Very polite and professional. The pizzas are absolutely fab! Well done. Keep the Krayz going. Happy customer 😀

Great food, great price and friendly staff. I'd definitely recommend this place.

Amazing food, would definitely recommend the Krayz Special and also their milk cakes, tasted great.

Pasta bake and Pizza was amazing! Hidden gem! Would definitely recommend.

Food was top quality!! Customer service on point!

Stir fry donner I got was piping hot and on point! Quality food for an amazing price! Highly recommended

5* Quality Pizza, Kebab and the pasta bake is out of this world!!! Unreal customer service and presentation!!! Highly recommend & will definitely be returning!!!

The pizza was delicious and the pasta was exquisite, would definitely recommend to anyone!!

Nice quality pizza .. If these boys keep it up they'll get far .. Donner is to die for .. 10/10