Petite France in Leeds

Went in for the first and last time! service and staff attitude was appaling and this is an under statement! I regretted every minute spent in there. After searching for an advertised menu for some minutes I went to the counter to ask for help as I couldn't find it. I was directed to ask one of the staff members. I had to call this person twice and wait till he felt like responding, he then told me how to find it but still couldn't so I sent my child to go call him because I didn't want to loose my position in the queue. I waited for 10 minutes before he turned up after emptying and replacing all 7 bins in the restaurant. Bear in mind there were a total of 12 or 15 people in the store including us and at least 7 staff members! I made a mistake with my order and they refused to amend this for me and when asked for the manager he simply said I should place a new order. Which I did and spent £65 instead of the initial £32. First order came with 10 drumsticks out of 14 pieces which I asked to amend to a more balanced option because my kids are not fans of them. My order came back as shown in the photo. Half bucket was thorn apart and the rest was replaced with the smallest pieces of chicken! That photo is of a 14 pieces bucket! Second order was a table service, we sat there to be ignored and then as they kept calling a number i checked my receipt , went to collect and made them aware it was a table service. Manager's excuse was 'yeah but when we're busy we call out' and i repeat at this point we were like 12 customers of which 1 waiting, a delivery driver and 7 staff members! Order came with 4 pieces missing and had to go back again. At this point I was the topic of the kitchen and entire restaurant as the staff will ignore me everytime i approached the counter and will wait for the manager to come out. Worst experience ever! The manager needs to be sacked! And the staff because the aura in there is who feels like the own the place and can do what they want because they're entitled!

The staff attitude here is terrible. They act condescending and use bad language. There's no customer service at all. This woman was incredibly rude and unpleasant. You just can't treat customers like this.

Constantly raw chips and food. I can accept a one off but constant now. Won't be back I think

Absolutely disgusted with how my order has been handled. I placed an order on Uber eats and as it approached the later delivery time I call to check how long as I’d just finished a 12 hour shift and needed to sleep. I was told it would be another half an hour 45 minutes at that time I didn’t realise that would take them up to closing time. The person on the phone also lied and said it was an Uber driver dropping the food even though on the app it tells you the shop has their own driver. So after waiting the extra half an hour I called and no response I’ve been trying to cancel or contact someone and I’ve had no luck for the past hour. I will NEVER order from here again and I will be advising my friends and family not to either. This isn’t the first time either

Said my order has been delivered but I don’t have it