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116 Opinions in 1 websites
I'm no 'Karen', every review I've ever written has been 5 stars, but not this time... The lady who served me only wore 1 glove when preparing my food, then coughed directly into the palm of her hand that didn't have a glove on, then used the hand with NO GLOVE that she'd just COUGHED INTO to pick up and handle MY FOOD!? She looked at me gone out and in silence when I politely said "you're touching my food after coughing into your hand, could you wash your hands and make me a fresh cob please". No apology or 'thank you, have a good day' after I'd paid for my order and thanked her. I could understand if I was being a 'Karen', but I think this is basic hygiene and customer service. I wouldn't write a review about this in isolation, but as im already here ill add that they were bickering like children about who is serving which customer when there were 3 staff members and only 4 customers to be served. Poor service and hygiene displayed by this staff member imparticular which I know is not a reflection of how Birds usually are.
116 Opinions in 2 websites
113 Opinions in 2 websites
106 Opinions in 1 websites
Thank you for a great night and saving a birthday party! After booking at the vicroy who had double booked my table I asked if Indian fusion could accommodate a party of 12. They did so with open arms. The staff are so friendly and attentive and the food is amazing. They looked after us all evening. I will definitely be a regular customer of here now and would advise anyone looking for an Indian meal in Bromsgrove to look no further and dine here. Thank you so much to the staff for making an amazing birthday meal!
106 Opinions in 1 websites
Had New Year’s Eve ticket and they only had enough seats for not even 100 people but sold over 300 tickets for a room that can barely hold 170. We ended up not being able to stay in the room and had to sit in the back room where they wasn’t anything but pool table: it was the first year I been out in 22 years and the area manager on that evening was not at all polite he needs course in management