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Outdoor
The best restaurants in Branston East Staffordshire West Midlands
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Delivery
Pickup
Outdoor
77 Opinions in 1 websites
After arriving and being in Orr of the beautiful rear setting, we quickly became very disappointed. What appeared to be an interesting and tasty menu became unrealistic when the majority of what we were ordering wasn’t available. The waitress too our order and came back saying one item wasn’t available but ‘everything else on the menu was available’. 5 minutes later coning back to us with something else that wasn’t available, she came back 3 times with different things that are t available and this was at a 5 pm seating, as opposed to late in the evening. If things are t available tell your customers when they are being seated, then don’t promise everything else is available when it clearly isn’t. Another thing that was strange was when the waitress came back to tell us the fillet was sold out, then had to retake the whole order for 4 steaks and sides all over again even though the 4 steaks were just changing to a different cut and all the cooking and sides would still be the same. Why make us repeat it all again??? We won’t be back, food was average but really poor service.
7 Opinions in 1 websites
Eating in has always been good, haven't been since Covid though. Food when taking away is always good too but unfortunately it is never ready on time when you go to collect it. This was the case before and after lock down. Best to get them to deliver, at least you can sit in the comfort of your own home when the delivery is late
1159 Opinions in 1 websites
The way I have just been spoken to by not 1, but 2 of the staff is absolutely disgusting and I will not be returning. 1 individual in particular, Lilly. After standing and waiting for 15 minutes at the bar to pay for my food, all 5 members of staff (besides the manager) came tottering out of the kitchen to which I said "ive been waiting here for 15 minutes can I pay", she began to shout at me whilst in the restaurant, telling me the had an issue in the kitchen that they were sorting, even though the manager had asked them twice to come and and help. After speaking to me like a peice of dirt, I asked "excuse me who are you talking to like that?" Which she responded "you, im staff and you need to respect me, I was busy sorting stuff that has nothing to do with you". I asked her "whats your name?" As her name badge was covered, she looked me up and down and turned away. I then asked one of the other members of staff "whats her name?" And she said "sorry im not allowed to share that information with you". I asked who the manager was, she pointed to the man who was quite clearly very stressed with the staff team and their level of incompetence. I asked "whats her name?" In which he told me "lilly". What is concerning to me is how she so comfortably spoke to a customer like this with absolutely 0 repercussions. It is disgusted.
79 Opinions in 1 websites
We booked earlier in the week, but somehow they couldn't find the booking. Nevertheless, they did find us a table. Food was average to good, but small portions compared to other Indian restaurants. They presented us with the bill after the main course which was very strange and said they were very busy. They obviously wanted the table asap and had people waiting for it. We asked for the desert menu and did get a desert and then left. Felt that we were being hurried!
61 Opinions in 1 websites
Paid for the Mother’s Day special, spend £50 get £50 voucher, and let’s just say you need it! Food is OK but how can a restaurant on the A38 charge Birmingham City centre prices. Starts expensive and main £26-£30 I go to top restaurants in Birmingham for this sort of money. To top it all I regularly buy take aways and have been let down big time with late delivery with lame excuses never again!!!!
5 Opinions in 1 websites
Used this place many times with no issues. Called in tonight and watched 3 staff argue and shout at each other for 5 minutes. Then gave up and left. Hence one star, I ate nothing, how can it he higher? My custom should not inconvenience their night.